Catholic Charities of Herkimer County

What Catholic Charities of Herkimer County does

Catholic Charities of Herkimer County is a private 501(c)(3) nonprofit social services agency headquartered at 61 West Street, Ilion, New York, founded in 1980 (originally as Catholic Family and Community Services, renamed in 1997) and operating as a regional affiliate of Catholic Charities of the Diocese of Albany. The organization runs an integrated portfolio of more than 20 programs organized across five service categories: Basic Needs (food pantry, Food $en$e co-op, NOEP, emergency assistance, housing, Kateri's Thrift Shop), Mental Health and Substance Misuse/Recovery (Herkimer County Prevention Council, MHAT, Prevention Connection, MVPRC, RISE), Senior Services (RSVP, RIDE, HOPE Ministries, WISE, HIICAP), Youth Services (Runaway and Homeless Youth, Safe Harbour, TREATY, YES, supervised visitation), and Domestic Violence Services (24-hour hotline, residential and non-residential advocacy, legal advocacy). It also operates a new Training Center at 320 North Prospect Street, Herkimer, supporting fee-based professional development for the regional human-services workforce.

There is no proprietary technology platform; service delivery is built on human case management, credentialed prevention curricula, and a large volunteer engine (RSVP's 1,300+ volunteers across 23 stations, with 180 active). The revenue model is donation- and grant-funded rather than commercial: individual donations, planned giving/bequests, in-kind contributions, government grants (OASAS, AmeriCorps Seniors, SAMHSA), and county contracts (Herkimer County DSS, Mental Health, Office for the Aging). The sole revenue-producing unit pricing visible is the Food $en$e co-op at $20.50 per monthly grocery package plus pay-per-program Training Center fees; the vast majority of services are delivered free of charge to eligible community members. In 2024 the organization reported serving 18,000+ individuals, including 10,000+ children.

The go-to-market is community- and referral-based rather than commercial: direct service at four physical locations (Ilion HQ, RISE in Herkimer, Training Center in Herkimer, Kateri's Thrift Shop in Little Falls), 24-hour crisis hotlines, free transportation for Medicaid participants, virtual OASAS-funded prevention programming across seven counties, and a referral network anchored by county agencies, schools, healthcare providers, and law enforcement. The marketing footprint is concentrated in organic channels (Facebook, website, monthly newsletter, the annual Sister Rachel Campaign, and community events). All service operations and outcomes data should be read against a nonprofit context where 'revenue' is best interpreted as total operating budget rather than commercial ARR.

Name

Catholic Charities of Herkimer County

Legal name

Catholic Charities of Herkimer County

Website

https://ccherkimercounty.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Charities of Herkimer County is a 501(c)(3) nonprofit social services agency that delivers food, housing, mental health, recovery, senior, youth, and domestic violence programs free of charge to 18,000+ Herkimer County residents annually, funded through donations, government grants, and regional partnerships under the Diocese of Albany.

Ownership category

akta.pro rank

Product category

Human Services Nonprofit / Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Community Food Services (62421)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Social services nonprofit
• Food assistance programs
• Domestic violence services
• Youth housing support
• Community mental health

Headquarters

HQ city

Ilion

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Individual Donations: One-time and recurring donations from individuals supporting the organization's mission to provide social services in Herkimer County. Donations can be directed to specific programs or to the area of greatest need.
2. Planned Giving/Bequests: Legacy gifts through wills, trusts, charitable gift annuities, and retirement plan beneficiary designations that provide long-term financial support.
3. In-Kind Donations: Donations of goods including clothing, household items, and non-perishable food distributed through Kateri's Thrift Shop and direct assistance programs.
4. Government Grants and Contracts: Funding from government sources including OASAS grants, AmeriCorps Seniors, and various county departments to operate specific programs.

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Catholic Charities of Herkimer County is a nonprofit social services agency that delivers food assistance, housing support, mental health counseling, domestic violence intervention, supervised visitation, youth and runaway/homeless services, senior transportation, health insurance counseling (HIICAP), and thrift-store resale to individuals and families in Herkimer County, NY. It operates as the licensed safety-net provider for many of these services and supplements them with donations, grants, and thrift-store revenue.

Product overview

Catholic Charities of Herkimer County is a private nonprofit social service agency offering a comprehensive portfolio of over 20 programs organized across five service categories: Basic Needs (food assistance, housing, emergency assistance, thrift store), Mental Health and Substance Misuse/Recovery (prevention council, MHAT, RISE recovery center, MVPRC, Prevention Connection), Seniors (RSVP, RIDE, HOPE Ministries, WISE, HIICAP), Youth Services (RHY, Safe Harbour, TREATY, YES), and Domestic Violence Services. The organization operates as a unified social services platform with centralized administration, shared facilities including a Training Center, and coordinated case management across programs. Programs are delivered through 50+ sites serving Herkimer County and additional multi-county regional initiatives, serving over 18,000 individuals annually with particular emphasis on children (10,000+) and vulnerable populations regardless of religious affiliation.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry Free grocery distribution for low-income individuals and families in Herkimer County experiencing food insecurity.
• Food $en$e (Food Sense) Discounted, prepackaged nutritious food bundles available to participants at low cost through a monthly purchase model.
• Emergency Assistance Short-term, crisis-level financial and material assistance to prevent homelessness, utility shutoff, or other emergencies for low-income households.
• Housing Support Services Case-management and housing-stability services for individuals and families at risk of or experiencing homelessness in Herkimer County.
• Domestic Violence Program Licensed crisis intervention, advocacy, counseling, and support for survivors of domestic violence; the sole licensed DV provider in Herkimer County.
• Supervised Visitation Program Court-supervised child visitation and safe-exchange services for families referred by family court, particularly those with domestic violence history.
• YES (Youth Education & Support) Program Education, advocacy, and supportive services for at-risk youth in Herkimer County.
• TREATY Program Specialized case management and supportive services for youth at risk of or survivors of human trafficking and exploitation.
• Safe Harbour Program Safe housing, case management, and supportive services for youth survivors of trafficking and exploitation.
• RHY (Runaway & Homeless Youth) Program Emergency shelter, counseling, and family-reunification services for runaway and homeless youth in Herkimer County.
• RIDE Transportation Program Transportation assistance for clients who need rides to medical, social-service, and other essential appointments.
• WISE Program Support, advocacy, and services for women in Herkimer County facing economic, safety, or family challenges.
• HOPE Program Supportive services and case management for individuals and families navigating identified personal or family challenges.
• HIICAP (Health Insurance Information Counseling & Assistance Program) Free, confidential Medicare and health-insurance counseling and information for Herkimer County residents; the sole local HIICAP provider.
• RSVP (Retired & Senior Volunteer Program) Volunteer placement program engaging adults aged 55+ in meaningful community service opportunities across Herkimer County.
• Senior Transportation Program Door-to-door transportation for senior residents of Herkimer County to medical appointments, errands, and other essential destinations.
• RISE Prevention Program Evidence-based youth and community prevention programming on substance use, suicide, and risky behaviors delivered in schools and community settings.
• MVPRC (Mohawk Valley Prevention Resource Center) Regional prevention resource center providing training, technical assistance, and resources to prevention providers across the Mohawk Valley.
• Prevention Connection Community-based prevention programming that connects residents and partner organizations to substance-use and behavioral-health prevention resources.
• MHAT (Mental Health Awareness Training) Mental-health awareness and suicide-prevention training delivered to community members, first responders, and organizations.
• Kateri's Thrift Store Retail thrift store selling donated secondhand clothing and household goods, with proceeds used to fund the agency's mission programs.
• Training Center Community training center offering in-person and online classes on parenting, food handler certification, mental health, and related professional and personal-development topics.
• Herkimer County Prevention Council Hosted county-level substance-use prevention council that coordinates community partners, evidence-based programs, and county-wide prevention initiatives.
• NOEP (Naloxone & Opioid Education Program) Community naloxone training and opioid-overdose education equipping residents and first responders with overdose-response skills and kits.
• RISE Center Dedicated center serving as the operational hub for youth prevention, recovery support, and related programming.

Quantifiable outcome

• Served over 18,000 individuals in 2024, including more than 10,000 children
• +3 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, significant and moderate.

• AmeriCorps SeniorscoreStrategic or Co-development PartnerAmeriCorps Seniors National Service Program that sponsors the RSVP (Retired and Senior Volunteer Program) of Herkimer County. Provides federal funding and framework for senior volunteer engagement, with over 1,300 volunteers in the program.
• Catholic Charities of the Diocese of AlbanycoreStrategic or Co-development PartnerParent diocesan organization providing oversight, shared resources, and collaborative support. Catholic Charities of the Diocese of Albany is one of the largest private social service agencies in the region, helping more than 84,000 people each year.
• Food Bank of Central New YorkcoreStrategic or Co-development PartnerProvides Food $en$e program food packages and supports food distribution operations. Enables Catholic Charities to offer affordable groceries through the monthly co-op program.
• Herkimer County Department of Social ServicescoreImplementation/ SI/ Consulting PartnerGovernment partner providing funding and referrals for social services. Collaborates on emergency assistance, housing, and family support programs.
• Herkimer County Mental HealthcoreImplementation/ SI/ Consulting PartnerCounty government partner for mental health services coordination, referrals, and collaborative care for individuals with mental health needs.
• Herkimer County Office for the AgingcoreImplementation/ SI/ Consulting PartnerCounty partner for senior services including HIICAP, RSVP, RIDE, and HOPE Ministries. Provides referrals and funding for senior-focused programs.
• New York State Office of Addiction Services and Supports (OASAS)coreImplementation/ SI/ Consulting PartnerState government agency providing grant funding for prevention programs including Prevention Connection and Herkimer County Prevention Council. Certifies and regulates addiction services.
• United Way of the Mohawk ValleysignificantStrategic or Co-development PartnerNonprofit federation supporting community health and human services initiatives in the region. Collaborates on funding and resource sharing for local programs.
• Herkimer County System of CaresignificantStrategic or Co-development PartnerCollaborative network of child-serving agencies providing coordinated services to youth and families. Catholic Charities participates through TREATY, YES, and Safe Harbour programs.
• Local Schools and School DistrictsmoderateImplementation/ SI/ Consulting PartnerPartnerships with Herkimer County schools for mental health training, TREATY program, youth prevention programs, and referral services for students and families.
• Local Law Enforcement and EMSmoderateImplementation/ SI/ Consulting PartnerCollaboration with law enforcement and emergency services for domestic violence response, substance abuse intervention, and community safety initiatives.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Catholic Charities USA: The national membership organization for Catholic Charities agencies. Comparable in faith-based social services identity and network affiliation, but operates as a national umbrella rather than a direct service provider.
• Salvation Army: A national faith-based nonprofit providing overlapping basic needs (food, shelter, emergency assistance), addiction recovery, and senior services. Comparable in faith-based social services delivery and free-to-client pricing, but operates at vastly broader national scale.
• Goodwill Industries of NY and Northern NJ: A large regional nonprofit operating employment, training, and basic-needs programs with a thrift retail arm (analogous to Kateri's Thrift Shop). Comparable in nonprofit social services mission, thrift-based revenue model, and workforce development focus.

Direct peers

• Catholic Charities of Buffalo: A larger Catholic Charities affiliate in western New York delivering an overlapping portfolio of basic needs, mental health, refugee, and youth services. Comparable in faith-based nonprofit structure, diocesan affiliation, and government grant funding mechanisms.
• Catholic Charities of the Diocese of Albany: The parent diocesan organization providing oversight and shared resources to Catholic Charities of Herkimer County. Operates the same faith-based social services model (food, housing, DV, youth, senior) across 14 counties and serves 84,000+ people annually — directly comparable in mission, program mix, and funding structure.
• Catholic Charities of Onondaga County: A regional Catholic Charities affiliate in central New York operating the same faith-based social services portfolio (food pantries, DV, refugee, housing). Closely comparable operating model, customer base (low-income community members), and funding mix (donations + government grants).
• Catholic Charities of the Diocese of Syracuse: A central/upstate New York Catholic Charities affiliate providing social services across multiple counties. Directly comparable in mission, faith-based identity, multi-county service area, and reliance on a mix of donations, grants, and county contracts.

Regional players

• Community Foundation of Herkimer and Oneida Counties: A regional community foundation supporting nonprofits in Herkimer and Oneida counties. Comparable in donor stewardship and grantmaking role within the same local ecosystem, and is a documented funding partner of Catholic Charities of Herkimer County.
• United Way of the Mohawk Valley: A regional nonprofit federation operating in the same geographic footprint as Catholic Charities of Herkimer County. Comparable in funding model (individual donations, workplace giving, grants) and in convening/funding community health and human services initiatives locally.

Emerging players

• Habitat for Humanity of Herkimer County: A local nonprofit operating in the same county with a partial overlap in housing-related services (shelter, repair, affordable housing). Comparable in geographic footprint and faith-affiliated community orientation, though narrower in scope.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cchc61
• LinkedInlinkedin.com/company/catholic-charities-of-herkimer-coun-ty

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

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Frequently asked questions about Catholic Charities of Herkimer County