WarmLine Family Resource Center
WarmLine Family Resource Center is a Sacramento-based nonprofit founded in 1989 that provides free, parent-staffed information, education, and peer support to families of children and individuals with developmental disabilities across six Northern California counties, funded primarily by California state agencies and donations.
- Company typePrivate
- Founded1989
- HeadquartersSacramento, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What WarmLine Family Resource Center does
WarmLine Family Resource Center is a California-based 501(c)(3) nonprofit founded in 1989 by Cindy Lindsten and Sue Winar Kendall through the Interagency Alliance for Children. The organization provides information, education, and peer support to families of children and individuals with developmental delays or disabilities across six Northern California counties: Sacramento, Yolo, Placer, El Dorado, Nevada, and Alpine. All staff and most board members are themselves parents of individuals with special needs, which the organization cites as its defining differentiator and the basis for the empathetic peer support it provides.
Its core service portfolio comprises Early Start / Early Intervention support for infants and toddlers (birth to 3), Special Education / Family Empowerment Center services for ages 3–22 (including IEP and 504 navigation, dispute resolution, and parent-professional communication support), and the Community Navigator Program offering one-on-one guidance from trained parent navigators via phone, Zoom, email, and in-person. Supporting offerings include parent groups and workshops, a multilingual resource library, community outreach at resource fairs, and self/professional referral intake forms available in English and Spanish (with materials also in Russian). WarmLine maintains a designated Family Empowerment Center role funded by the California Department of Education and the California Department of Developmental Services.
The business model is government-grant- and donation-funded: services are provided free of charge to families, with revenue derived from state agency contracts and charitable contributions (including via GoFundMe Pro and donors such as the Valente Foundation). There is no proprietary technology platform; service delivery relies on manual case management, phone and email contact, in-person consultations, and web-based referral forms. The headquarters is at 3336 Bradshaw Rd, Suite 255, Sacramento, operating in hybrid mode. WarmLine holds a Charity Navigator Four-Star Rating and a GuideStar Transparency Seal as credibility markers supporting funder and donor confidence.
WarmLine Family Resource Center firmographics
Firmographics- Name
- WarmLine Family Resource Center
- Legal name
- WarmLine Family Resource Center
- Website
- https://warmlinefrc.org
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- WarmLine Family Resource Center is a Sacramento-based nonprofit founded in 1989 that provides free, parent-staffed information, education, and peer support to families of children and individuals with developmental disabilities across six Northern California counties, funded primarily by California state agencies and donations.
- Ownership category
- akta.pro rank
WarmLine Family Resource Center industry classification
Industry- Product category
- Disability and Family Support Services
- NAICS
- Other Individual and Family Services (624190), Child and Youth Services (62411), Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Family Resource Centers & Wraparound Support Services (EDACALAH)
- akta.pro secondary industries
- Home Visiting & Parent Coaching Programs (EDACALAC), Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO), Family & Parenting Support Services (BPAGAEAC)
Keywords
Where WarmLine Family Resource Center is headquartered
LocationHeadquarters
- HQ city
- Sacramento
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WarmLine Family Resource Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Government Funding: WarmLine receives funding from California Department of Developmental Services and California Department of Education as a Family Empowerment Center providing Early Start and special education support services.
- Donations: The organization accepts charitable donations through GoFundMe Pro and its own donation page. Donations support local families and organizational sustainability.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free services to families of children with developmental disabilities |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
WarmLine Family Resource Center product offering
Product offeringCore offering
WarmLine Family Resource Center provides free information, education, and support services to families of children with developmental delays or disabilities across six Northern California counties. Core offerings include Early Start / Early Intervention services for infants and toddlers (birth to 3 years), Special Education / Family Empowerment Center support for ages 3–22, and a Community Navigator Program that pairs families with trained parent navigators for personalized guidance on services, therapies, and the special education system. All services are delivered at no cost to families by staff who are themselves parents of individuals with special needs, with materials available in English, Spanish, and Russian.
Product overview
WarmLine Family Resource Center operates as a single integrated service platform providing information, education, and support to families of children with developmental delays or disabilities. The core offerings include Early Start/Early Intervention services (birth-3 years), Special Education/Family Empowerment Center support (ages 3-22), Community Navigator Program for personalized guidance, Self/Professional Referral intake, OutReach community engagement, and Resources library. All services are staffed by trained parent advocates who share lived experience caring for individuals with special needs. Services are delivered across six California counties (Sacramento, Yolo, Placer, El Dorado, Nevada, Alpine) through in-person consultations, phone, Zoom, and email, with materials available in English, Spanish, and Russian.
Differentiator
Problem solved
Functional benefit
Products and services
- Early Start / Early Intervention Free support services for families with infants and toddlers (birth to 3 years) eligible for California's Early Start early intervention services in Sacramento, Placer, Yolo, El Dorado, Nevada, and Alpine counties. Covers developmental delays in physical, cognitive, communication, social/emotional, and self-help areas.
- Special Education / Family Empowerment Center (FEC) Free training, peer-to-peer support, and information services for families of children and young adults with disabilities ages 3–22, including assistance with IEP processes, special education navigation, and dispute resolution support. Provided under California Department of Education Family Empowerment Center funding.
- Community Navigator Program (CNP) Free one-on-one support connecting families with children (birth to 22) and individuals with disabilities (22 and older) to community navigators who have personal experience caring for someone with a disability. Offers guidance on services, therapies, and the special education system, delivered via phone, Zoom, email, or in-person.
- Self / Professional Referral Referral intake service allowing parents, legal guardians, and professionals to refer families to WarmLine programs including the Community Navigator Program, Early Start, and Special Education support.
- OutReach Community outreach services including speaker inquiries, informational brochures in English, Russian, and Spanish, and participation in resource fairs across six Northern California counties.
- Resources Online resource library providing Early Start/Early Intervention resources, Special Education resources, and General Community Resources for families and community members served by WarmLine.
- Parent Groups and Workshops Peer-to-peer support groups and educational workshops helping families build community and support networks, including guidance on special education and advocacy for families of children with disabilities.
Quantifiable outcome
- Serves families across 6 California counties (Sacramento, Yolo, Placer, El Dorado, Nevada, Alpine)
- +1 more outcomes
Companies that use WarmLine Family Resource Center
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
WarmLine Family Resource Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
WarmLine Family Resource Center partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- California Department of Developmental Services (DDS)coreCalifornia Department of Developmental Services is a state agency that funds and administers services for individuals with developmental disabilities. WarmLine receives funding and operates as a resource for families eligible for DDS services including Early Start early intervention programs.
- California Department of Education (CDE)coreCalifornia Department of Education funds WarmLine as a Family Empowerment Center, providing training and information to families of children with disabilities ages 3-22 in the educational system.
- GuidestarminorGuideStar provides the Transparency Seal certification that WarmLine displays on its website, indicating commitment to nonprofit transparency and public accountability.
- Charity NavigatorminorCharity Navigator has awarded WarmLine a Four-Star Rating, demonstrating strong financial management and organizational accountability.
- Seeds of PartnershipcoreSeeds of Partnership provides technical assistance and support to WarmLine as a Family Empowerment Center, helping ensure quality and consistency in service delivery.
- Family Empowerment and Disability CouncilminorWarmLine is a member of the Family Empowerment and Disability Council, a network of Family Empowerment Centers across California working to improve services for families of children with disabilities.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
WarmLine Family Resource Center competitors and assessment
Company assessmentDirect peers
- Parents Helping Parents (PHP): Silicon Valley-based Family Resource Center and FEC providing parent-led support, information, and training for families of children with special needs. Mirrors WarmLine's parent-staffed, peer-support model in an adjacent Northern California region.
- Through the Looking Glass: National nonprofit providing resources, training, and home visiting services for families of children with disabilities. Comparable parent-mediated early intervention and family support approach, though operating at national scope.
- Healthy Children Project / Family Voices: National family-led organization supporting families of children with special healthcare needs. Comparable peer-support and family empowerment orientation, with federally funded Family-to-Family Health Information Centers.
- Special Needs Network: Los Angeles-based nonprofit providing parent support, early intervention navigation, and IEP advocacy for families of children with developmental disabilities. Closely comparable in mission and service model, though geographically separate.
- Family Empowerment Centers Network (CA): Collective network of California Family Empowerment Centers coordinated through the Family Empowerment and Disability Council, of which WarmLine is a member. Each center delivers equivalent CDE-funded services in its own region, making them structural peers.
- Matrix Parent Network & Resource Center: California Family Empowerment Center serving families of children with disabilities across Northern California. Operates the same FEC model funded by CDE, providing parent training, IEP support, and peer navigation — directly comparable to WarmLine's core offerings.
Broad incumbents
- Disability Rights California: California's federally designated Protection & Advocacy organization serving individuals with developmental disabilities. Overlaps with WarmLine's special education advocacy and IEP dispute support, but operates at statewide policy and legal scale.
- The Arc of California: Statewide chapter of The Arc, advocating for people with intellectual and developmental disabilities. Provides family support, advocacy, and resources similar to WarmLine, but with broader policy and legislative remit across California.
- Parent Training and Information Centers (PTI) — California: Statewide Parent Training and Information center network funded by the U.S. Department of Education. Provides parent training on special education and disability rights, overlapping significantly with WarmLine's FEC mandate.
Regional players
- Regional Center of Orange County (and other CA Regional Centers): California's 21 nonprofit regional centers administer DDS-funded services for individuals with developmental disabilities. While they are service funders/coordinators rather than direct peers, they are the primary referral source ecosystem for WarmLine's Early Start clients.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
WarmLine Family Resource Center social profiles
Digital presenceWarmLine Family Resource Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
WarmLine Family Resource Center leadership team
Management profileNumber of profiles
Profiles19 records
WarmLine Family Resource Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WarmLine Family Resource Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WarmLine Family Resource Center
What does WarmLine Family Resource Center do?
WarmLine Family Resource Center provides free information, education, and support services to families of children with developmental delays or disabilities across six Northern California counties. Core offerings include Early Start / Early Intervention services for infants and toddlers (birth to 3 years), Special Education / Family Empowerment Center support for ages 3–22, and a Community Navigator Program that pairs families with trained parent navigators for personalized guidance on services, therapies, and the special education system. All services are delivered at no cost to families by staff who are themselves parents of individuals with special needs, with materials available in English, Spanish, and Russian.
Is WarmLine Family Resource Center a public or private company?
WarmLine Family Resource Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was WarmLine Family Resource Center founded?
WarmLine Family Resource Center was founded in 1989. It employs 11 to 50 people.
Where is WarmLine Family Resource Center based?
WarmLine Family Resource Center is headquartered in Sacramento, United States, in the North America region.
How does WarmLine Family Resource Center make money?
Two revenue lines are on record. Government Funding is the primary driver. The others are donations.
Who are WarmLine Family Resource Center's main competitors?
Direct peers on record are Parents Helping Parents (PHP), Through the Looking Glass, Healthy Children Project / Family Voices, Special Needs Network, Family Empowerment Centers Network (CA) and Matrix Parent Network & Resource Center. Broad incumbents are Disability Rights California, The Arc of California and Parent Training and Information Centers (PTI) — California. Regional Center of Orange County (and other CA Regional Centers) is listed as a regional player.
Does WarmLine Family Resource Center have an API?
No public API is recorded for WarmLine Family Resource Center.
What industry is WarmLine Family Resource Center in?
WarmLine Family Resource Center's product category is Disability and Family Support Services. Its primary akta.pro industry code is EDACALAH, Family Resource Centers & Wraparound Support Services, with a secondary code of EDACALAC, Home Visiting & Parent Coaching Programs. Its NAICS code is 624190 and its SIC code is 8300.