Coop Bank Tanzania

What Coop Bank Tanzania does

Cooperative Bank Tanzania Plc. ("CoopBank") is a Tanzanian commercial bank headquartered in Dodoma and operating under a full commercial banking license granted by the Bank of Tanzania in 2023. The bank serves approximately 2 million customers nationwide and is built around the cooperative movement, with explicit emphasis on financial inclusion for farmers, SMEs, cooperative societies, youth, women and informal sector groups. Its offering spans savings accounts (Mama Africa, Kilimo Tija, Jasiri, Msomi, Group, Fixed Deposit, Salary, Mafao, Mtoto, Juhudi), a full loan book (Agri-Business, SME, MSE, Salaried, Bajaji, Digital, Asset Financing, Bunge group solidarity, Business, Investment-Account overdrafts) plus Visa Debit/Prepaid cards, foreign-exchange spot/forwards/swaps, fixed deposits in TZS/USD/EUR/GBP, and government-securities dealing as a licensed Central Depository Participant.

CoopBank distributes through an eight-branch footprint (Dodoma, Mtwara, Tabora, Moshi, Tandahimba, Dar es Salaam Morocco, plus Kagera opening soon), 54+ (100+) CoopWakala agency agents across more than 20 regions, and four digital channels: the CoopPesa mobile app on Android/iOS, CoopNet internet banking, USSD on *150*84#, and the TAN-QR / Lipa Namba interoperable QR-payment rail linking M-Pesa, Tigo Pesa, Airtel Money and Halotel. Revenues are driven primarily by interest income on a loan book that has scaled from 15 billion TZS to 52 billion TZS, supplemented by transaction fees, account-maintenance fees, FX spreads and commissions from government-securities auctions. Loan products are priced at a headline 12% p.a. across agri-business, SME, MSE, asset financing, Bunge and digital loans, with Fixed Deposits returning up to 10% p.a., and loan tenures of up to 36 months for the agricultural book.

The legal entity was formed in 1991 as a cooperative-focused bank, transitioned in 2023 to a fully licensed commercial bank, and in 2024 was reconstituted via the merger of Kilimanjaro Cooperative Bank Limited (KCBL) and Tandahimba Community Bank Limited (TCBL). Management is led by Managing Director & CEO Mr. Godfrey J. Ng'urah. The bank is a privately held Plc. with no listed equity, no disclosed institutional shareholders, no funding rounds, and no parent company; the long-stated strategic target is to scale from 8 branches to 30+ branches nationwide and to grow the cooperative-linked JUHUDI savings pool to 300 billion TZS.

Name

Coop Bank Tanzania

Legal name

Cooperative Bank Tanzania Plc.

Website

https://coopbank.co.tz

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Cooperative Bank Tanzania Plc. is a Bank of Tanzania-licensed commercial bank headquartered in Dodoma, serving over 2 million customers — particularly farmers, SMEs, cooperative societies, youth and women — through branches, agency agents, mobile (CoopPesa), USSD and QR payment channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Dodoma

HQ country

Tanzania

HQ region

Africa

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income: Primary revenue stream from lending activities including agri-business loans, SME loans, salaried loans, MSE loans, asset financing, and digital loans. Interest rates vary by product with agri-business loans at 12% p.a. and fixed deposits offering up to 10% p.a.
2. Transaction Fees: Fees from electronic transactions including mobile banking, internet banking, card transactions, and agent banking services
3. Foreign Exchange Services: Revenue from spot, forwards, and swap foreign exchange transactions for retail, corporate and cooperative customers. Services include cash FX for walk-in customers at branches with no commission charges
4. Account Maintenance Fees: Monthly and annual fees associated with various account types including current accounts, savings accounts, and fixed deposit accounts
5. Government Securities Services: Facilitation of Treasury Bills and Treasury Bonds investments through Bank of Tanzania auctions as a licensed Central Depository Participant

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Coop Bank Tanzania is a cooperative bank offering retail and commercial banking services to individuals, farmers, SMEs, cooperatives, and government employees across Tanzania. Its core offerings include savings and current accounts, loans (agri-business, SME, salaried, micro enterprise, asset financing, group/bunge, digital), digital banking (CoopPesa mobile app, CoopNet internet banking, USSD *150*84#, TAN-QR payments), treasury services (FX spot/forwards/swaps, fixed deposits in TZS/USD/EUR/GBP, government securities), and agency banking via CoopWakala agents. The bank serves over 2 million customers through a multi-channel distribution model spanning branches, agents, and digital platforms under its Bank of Tanzania commercial banking license.

Product overview

Coop Bank Tanzania operates as a cooperative bank offering a multi-channel banking platform comprising digital and physical service delivery. The core digital products include CoopPesa Mobile App (smartphone banking with biometrics), CoopNet Internet Banking (online platform for 24/7 account management), USSD Banking (*150*84# for feature phones), CoopWakala Agency Banking (neighborhood agent network), and TAN-QR/Lipa Namba (QR code payments across all mobile networks). The savings portfolio includes Mama Africa Account (flagship savings), Kilimo Tija Account (agricultural savings), Jasiri Account (youth 18-35), Fixed Deposit Account (up to 10% p.a.), Msomi Account (students), Group Savings Account (SACCOs/Vikobas/Chamas), and various current accounts. The loan products span Agri-Business Loans (TSH 100K-50M), SME Loans, MSE Loans, Salaried Loans, Bajaji Loans, Digital Loans, Asset Financing (80% of asset value), Bunge Loans (group solidarity), Business Loans, and Investment Account Loans. Card products include Visa Debit Card and Visa Prepaid Card. Treasury services encompass Foreign Exchange (Spot/Forwards/Swaps), Fixed Deposits, and Government Securities (T-Bills/T-Bonds via Bank of Tanzania).

Differentiator

Problem solved

Functional benefit

Brands

• CoopPesa: Mobile banking app for sending money, paying bills, buying airtime, and applying for digital loans. Available on Android and iOS with biometric security.
• CoopNet
• CoopWakala
• TAN-QR / Lipa Namba

Products and services

• CoopPesa Mobile App Mobile banking application available on Android and iOS enabling customers to send money, pay bills, apply for digital loans, and manage accounts from smartphones with biometric (fingerprint and Face ID) security and real-time alerts; targeted at individuals, SMEs, and cooperative members across Tanzania.
• CoopNet Internet Banking Online banking platform providing real-time account balances, transaction viewing, fund transfers, bill payments, beneficiary management, standing order setup, and payroll processing available 24/7 for personal and corporate customers.
• USSD Banking (*150*84#) Feature-phone banking service accessible via dial code *150*84# from any mobile device without internet, enabling balance checks, account opening, money transfers, airtime purchases, bill payments, and loan services for unbanked and rural customers.
• CoopWakala Agency Banking Agency banking network of 100+ authorized agents across Tanzania providing cash deposits, withdrawals, bill payments, balance inquiries, account opening, and money transfers in neighborhoods as banking touchpoints for individuals and small businesses.
• TAN-QR / Lipa Namba QR code-based payment system enabling instant merchant payments nationwide interoperable across all major mobile money networks (M-Pesa, Tigo Pesa, Airtel Money, and Halotel), targeted at merchants and consumers.
• Mama Africa Account Flagship everyday savings account for Tanzanians with a low opening balance from TSH 10,000 and free CoopPesa mobile banking included; targeted at mass-market individuals.
• Kilimo Tija Account Savings account designed for Tanzanian farmers with seasonal deposit flexibility aligned with harvest cycles and access to agri-business loans; targeted at the agricultural segment.
• Jasiri Account Youth empowerment account for Tanzanians aged 18-35 with zero opening balance, business mentorship access, and preferential loan rates; targeted at young entrepreneurs.
• Fixed Deposit Account Term deposit account offering up to 10% p.a. interest with flexible tenure from 3 months and guaranteed capital protection, available in TZS, USD, EUR, and GBP; targeted at individual and corporate savers.
• Msomi Account Student account with no monthly fees, free Visa prepaid card, and financial literacy training for students at all levels; targeted at students.
• Group Savings Account Account for SACCOs, Vikoba, Chamas, and community savings groups with joint account controls, group loan access, and dedicated relationship manager; targeted at cooperatives and community groups.
• Individual Current Account Day-to-day transaction account with unlimited daily transactions, cheque book facility, overdraft access, and multi-currency options in TZS, USD, EUR, GBP; targeted at individuals with regular transaction needs.
• Mafao Account Retirement and long-term financial security planning account for setting aside funds from benefits, pensions, or regular income; targeted at individuals planning for retirement.
• Salary Account Account for employed individuals receiving salary directly, with exclusive benefits including preferential loan rates and free salary processing; targeted at salaried employees including government staff.
• Mtoto Account Children's savings account helping parents and guardians save for their children's future with competitive interest; targeted at minors and family savers.
• Juhudi Account Savings account rewarding hardworking Tanzanians with competitive interest rates and flexible savings options for entrepreneurs, artisans, and professionals; targeted at small entrepreneurs and professionals.
• Agri-Business Loans Agricultural financing from TSH 100K to TSH 50M at 12% p.a. with up to 36 months repayment and grace period, aligned with harvest cycles for farmers and agribusinesses.
• SME Loans Business financing with flexible repayment terms, free SME Hub membership, and access to business advisory services for established SMEs needing working capital and trade financing.
• MSE Loans Micro and small enterprise loans with no collateral required and processing in as little as 3 days, providing quick capital access for micro entrepreneurs.
• Salaried Loans Payroll-linked loans for employed individuals with direct salary deduction, competitive rates, and loans up to TSH 10M requiring no collateral; targeted at salaried and government employees.
• Bajaji Loans Purpose-built financing for transport entrepreneurs purchasing bajaji or bodaboda, financing up to 80% of vehicle value with daily/weekly repayment options.
• Digital Loans Instant credit accessed via the CoopPesa app with no paperwork or branch visits, based on transaction history and repayment record, available 24/7; targeted at active mobile banking users.
• Asset Financing Financing for vehicles, machinery, and equipment up to 80% of asset value with flexible repayment terms of up to 3 years; targeted at SMEs and entrepreneurs acquiring productive assets.
• Bunge Loans Group solidarity loans for community savings groups and cooperatives with joint group guarantee and progressive loan amounts based on repayment track record; targeted at SACCOs, Vikoba, and Chamas.
• Business Loans Large-scale corporate financing including project financing, trade finance, and letters of credit with dedicated relationship manager and tenures up to 7 years; targeted at established businesses and cooperatives.
• Investment Account Loans Loan facility borrowing up to 90% of fixed deposit or investment account balance at preferential rates with rapid approval in as little as one day; targeted at existing deposit customers.
• Foreign Exchange Services Spot, forwards, and swaps foreign exchange services for retail, corporate and cooperative customers with daily exchange rates and no commission charges on walk-in cash FX at branches.
• Government Securities (T-Bills and T-Bonds) Access to Treasury Bills and Treasury Bonds via Bank of Tanzania auctions as a licensed Central Depository Participant, covering primary and secondary market investments; targeted at corporate and individual investors.

Quantifiable outcome

• Over 2 million customers served across Tanzania
• +6 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Stanbic Bank Tanzania: Subsidiary of Standard Bank Group offering commercial, corporate, and investment banking. Competes with Coop Bank on corporate banking, FX, and trade finance while also serving SMEs and retail segments.
• Standard Chartered Bank Tanzania: Global incumbent with Tanzania operations focused on corporate, FX, and treasury services. Overlaps with Coop Bank's FX and treasury product offerings but targets higher-end corporate and institutional clients.

Direct peers

• CRDB Bank: Largest Tanzanian commercial bank with deep agricultural lending, SACCO partnerships, and a national digital banking platform (SimBanking/Mobile Crdb). Directly competes with Coop Bank in agri-lending, SME banking, and digital financial inclusion.
• Mwalimu Commercial Bank (MCB): Tanzanian bank focused on teachers, civil servants, and SMEs with salary-linked lending products. Directly competes with Coop Bank in salaried loan segment and government employee banking.
• Exim Bank Tanzania: Tanzanian commercial bank focused on trade finance, SME banking, and remittances. Competes with Coop Bank in SME lending, forex services, and digital banking offerings.
• NBC Bank (National Bank of Commerce): Tanzanian commercial bank with extensive branch network, digital banking (NBC Soko), and corporate/SME banking products. Competes with Coop Bank across personal banking, SME lending, and digital channels.
• Diamond Trust Bank Tanzania (DTB): East African commercial bank with Tanzania operations offering personal, SME, and corporate banking. Overlaps with Coop Bank in SME lending, digital banking, and Visa debit card products.
• NMB Bank (National Microfinance Bank): Tanzania's largest bank by customers with dominant presence in agricultural value chain financing and SACCO linkages. Overlaps with Coop Bank in cooperative banking, agri-business loans, and digital wallet services (NMB Mobile).
• Akiba Commercial Bank: Tanzanian commercial bank targeting SMEs, salary-based lending, and digital banking (Akiba Pay). Direct overlap with Coop Bank's Jasiri youth account, salaried loans, and digital loan products.

Regional players

• Tanzania Agricultural Development Bank (TADB): State-owned development bank focused on agricultural value chain financing in Tanzania. Overlaps with Coop Bank's agri-business loan portfolio and cooperative union financing, though TADB operates as a development rather than commercial institution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/coopbanktz
• Facebookfacebook.com/coopbanktanzania
• LinkedInlinkedin.com/company/coop-bank-tanzania

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coop Bank Tanzania