Boise Public Library Hillcrest

Name

Boise Public Library Hillcrest

Legal name

Boise Public Library

Website

https://boisepubliclibrary.org

Company type

Public

Founded year

1887

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (519210), Libraries and Archives (51921)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Library, Reading Motivation & Independent Reading Programs (EDAMAJAO), Libraries, Archives & Special Collections (BPAGAHAF)

Keywords

• Public library services
• Community library branch
• Book lending programs
• Children's library programs
• Municipal library services

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Public Funding: Primary funding from City of Boise budget allocation and public tax revenue. The library is operated by the City of Boise as a municipal service.
2. Printing and Copying Services: Revenue generated from black and white printing ($0.10/page), color printing ($0.25/page), faxing ($1.00 first page + $0.50 additional), and scanning (free).
3. Mailing and Processing Fees: Fees for mailing holds to patrons ($2.00 per item), obituary and local history research requests ($5.25 per request), and directory page copies ($1.25/page).
4. Donations and Foundation Support: The Library Foundation and Friends of Boise Public Library (all-volunteer nonprofit) support fundraising efforts. Donations accepted for materials, funding, and volunteering.
5. Federal Depository Library Program: Participates in federal program since 1929, providing government information access as a designated depository library.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Boise Public Library Hillcrest is a neighborhood branch of the Boise Public Library system that provides free public library services to Boise-area residents. Core offerings include physical and digital book lending, reference and research assistance, children's and adult programming, public access computers and Wi-Fi, and community meeting space.

Product overview

Boise Public Library is a five-branch public library system serving Boise, Idaho, offering a unified platform of physical and digital library services. Its core product is the public catalog and cardholder account management system (accessible at boise.discover.lynxlibraries.org), supported by digital lending through OverDrive/Libby (approximately 50,000 eBook and eAudiobook titles plus over 6,000 eMagazines via unlimited bundle), streaming video through Kanopy PLUS and Hoopla, and access to over 40 research databases including Heritage Quest, Mango Languages, Learning Express Library, NoveList Plus, Morningstar, O'Reilly, and the Oxford English Dictionary. The Ida mobile app connects patrons to their accounts for holds, checkouts, and curbside pickup. Five physical branches (Downtown Library, Library! at Bown Crossing, Library! at Cole and Ustick, Library! at Collister, Library! at Hillcrest) provide books, DVDs, video games, meeting rooms, computer access, and programming including Summer and Winter Reading Challenges tracked via Beanstack, Early Literacy Kits, the annual Boise Comic Arts Festival (BCAF), and the Writer-in-Residence Program in partnership with the Boise City Department of Arts & History and The Cabin. Community support services include a Community Resource Coordinator, Lawyers in the Library, health and housing outreach, home-based delivery to over 30 residential communities, and comprehensive accessibility accommodations.

Differentiator

Problem solved

Functional benefit

Brands

• Boise Comic Arts Festival (BCAF): Annual two-day comics celebration featuring presentations, performances, panel discussions, workshops, cosplay contests, and Artist's Alley with vendors and creators.
• Writer-in-Residence Program
• Ida - An Idaho Library App

Products and services

• Book and Media Lending Borrowing of physical books, DVDs, audiobooks, and other media; digital lending via e-books and streaming where supported by the library system. Available free of charge to library card holders.
• Children's and Adult Programming Free scheduled programs such as storytimes, reading clubs, and educational events for children, teens, and adults offered at the branch.
• Public Computing and Wi-Fi Access Free in-branch use of public desktop computers and Wi-Fi internet access for library card holders and walk-in patrons.
• Reference and Research Assistance In-person and phone/online help from library staff to locate information, answer research questions, and assist with library resource use.
• Community Meeting Space Reservation and use of branch meeting rooms for community groups, study, and small local events.

Quantifiable outcome

• Serves Boise residents with 5 branch locations plus home-based services to 30+ residential communities
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration45 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• Federal Depository Library Program (FDLP)flagshipStrategic or Co-development Partner · 1 January 1929Since 1929, Boise Public Library has been a designated Federal Depository Library providing free public access to federal government information, documents, and publications through the FDLP.
• Lynx Library ConsortiumflagshipChannel Partner/ Reseller/ DistributorMulti-library consortium enabling patrons to borrow from 15+ library systems across Idaho including Ada Community Library, Caldwell, Eagle, Emmett, Garden City, Kuna, Meridian, Mountain Home, Nampa, and Twin Falls Public Libraries.
• Ada Community LibrarycoreChannel Partner/ Reseller/ DistributorPart of the Lynx Consortium with branches including Victory, Lake Hazel, Hidden Springs, and Star locations.
• Boise City Department of Arts & HistorycoreStrategic or Co-development PartnerCollaborative partner in the Boise City Writer-in-Residence program, providing funding and programming support for literary arts in the community.
• The Cabin (Center for Readers and Writers)coreStrategic or Co-development PartnerLiterary arts center partnership in the Boise City Writer-in-Residence program, hosting workshops and readings and providing administrative support.
• Idaho Volunteer Lawyers Program (IVLP)coreStrategic or Co-development PartnerFree legal clinics for low-income community members held at library locations, providing civil legal advice and services.
• Terry Reilly Health ServicescoreStrategic or Co-development PartnerCommunity health center providing medical, dental, behavioral health, and pharmacy services through monthly library outreach events.
• Our Path Home OutreachcoreStrategic or Co-development PartnerHousing support services for those experiencing homelessness, provided through weekly pop-up events at library locations.
• Friends of Boise Public LibrarycoreGTM or Marketing PartnerAll-volunteer nonprofit organization raising funds to support the library. Operates Tree City Books bookstore near Downtown Library.
• Valley Regional TransitminorStrategic or Co-development PartnerFree bus rides for youth 18 and under during summer through Access Paratransit and Beyond Access services. Youth Ride Free program.
• Learning LabminorStrategic or Co-development PartnerPartner providing technology education classes available at the Downtown Library during construction period.
• Boise CentreminorStrategic or Co-development PartnerEvent venue hosting Boise Comic Arts Festival (BCAF), a two-day comics celebration with presentations, workshops, cosplay contests, and Artist's Alley.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Albuquerque Bernalillo County Public Library: Municipal/county library system with multiple branches, digital lending, and community programming. Comparable mid-sized system with similar service breadth and municipal funding.
• Austin Public Library: Mid-large municipal library system with multiple branches, robust digital lending, and active community programming. Comparable in growth-market urban context, branch network, and breadth of services beyond traditional lending.
• Indianapolis Public Library: Mid-sized municipal library system with multiple branches, fine-free model, and strong digital and community programming offerings. Comparable in municipal funding structure, scale, and community hub positioning.
• Salt Lake City Public Library: Mid-sized urban municipal library system in Salt Lake City with multiple branches, a similar Lynx-style consortium presence, and comparable community programming and digital lending scale. Direct comparable in size, structure, and Mountain West urban context.
• Denver Public Library: Large urban municipal library system with multiple branches, strong digital collection, community partnerships, and Federal Depository status. Closely comparable to Boise in service breadth, urban catchment, and programming depth.
• Seattle Public Library: Major urban public library system with strong digital lending, community programming, and a multi-branch network. Comparable in municipal funding model, technology investment, and community resource coordination.
• Tucson Pima County Public Library: County-wide library system with multiple branches and digital collections serving a comparable mid-sized southwestern catchment. Relevant comparable for branch network structure and digital lending scale.
• Portland Public Library (Multnomah County): Multi-branch county library system serving the Portland metro area with extensive digital resources, reading programs, and community partnerships. Comparable mid-size Pacific Northwest library with similar consortial participation.
• Las Vegas-Clark County Library District: Large multi-branch library district with extensive digital and community programming offerings. Comparable in regional scale, branch network, and breadth of community services including outreach to underserved populations.

Others

• OverDrive (Libby): Digital lending platform provider that powers Boise Public Library's eBook, eAudiobook, and eMagazine catalog. Not a peer in the public-library sense, but a key infrastructure provider whose platform evolution directly shapes the library's digital service capabilities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCl0AG41EfTBhur2SXznEy8Q/featured
• Facebookfacebook.com/boisepublib
• Instagraminstagram.com/boisepublib
• Pinterestpinterest.com/boisepublib
• LinkedInlinkedin.com/company/boise-public-library

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boise Public Library Hillcrest