Creative Hospitality Group
Creative Hospitality Group is a privately held, founder-owned operator of six bar and restaurant brands across Swansea and Cardiff, including Peppermint, Bambu, BrewStone, Frango, Bella, and Swansea Bay Popup, serving local consumers and event bookers with a unified Club CHG loyalty app.
- Company typePrivate
- Founded2010
- HeadquartersSwansea, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Creative Hospitality Group does
Creative Hospitality Group (legal entity BM Enterprises (Swansea) Limited) is a privately held, founder-owned hospitality operator founded in 2010 by Bruno Nunes and headquartered at 33 Uplands Crescent, Swansea. The group operates six bar and restaurant venues across South Wales — Peppermint (cocktail bar in Swansea and Cardiff), Bambu Beach Bar (Latin-tiki party venue), BrewStone (wood-fire bar and restaurant), Frango (Portuguese charcoal chicken takeaway), Bella Cocktail Bar with Acabella karaoke (Swansea Wind Street), and Swansea Bay Popup (outdoor food and drink festival space) — serving local residents, students, visitors, and event bookers across Swansea and Cardiff. Ancillary lines include events management, staff accommodation, property management, and security and cleaning services.
The core technology stack is a multi-venue restaurant and bar operation supported by Club CHG, a unified mobile loyalty app launched in January 2023 that replaced four separate brand apps and consolidates ordering, reservations, personalised promotions, and loyalty rewards across all venues on iOS and Android. Distribution is direct-to-consumer through owned physical venues, takeaway (Frango), delivery, and the Club CHG app; marketing runs through social media, email, content, and the app as a self-serve channel.
Revenue is generated through on-site food and beverage sales, takeaway and delivery (transaction fees), private event bookings and cocktail masterclasses, and ancillary professional services (events management, property, security, cleaning). Pricing is pay-as-you-go with promotional mechanics (2-4-1 cocktails, 20% off food, happy hours, £9.95 lunch deals) and a 50% employee discount across brands. The company is described as 51-100 employees, has no external venture capital or private equity backing per available data, and is affiliated with the Thai Leisure Group of companies for data-sharing purposes.
Creative Hospitality Group firmographics
Firmographics- Name
- Creative Hospitality Group
- Legal name
- BM Enterprises (Swansea) Limited
- Website
- https://creativehg.co.uk
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Creative Hospitality Group is a privately held, founder-owned operator of six bar and restaurant brands across Swansea and Cardiff, including Peppermint, Bambu, BrewStone, Frango, Bella, and Swansea Bay Popup, serving local consumers and event bookers with a unified Club CHG loyalty app.
- Ownership category
- akta.pro rank
Creative Hospitality Group industry classification
Industry- Product category
- Bar and Restaurant Hospitality
- NAICS
- Full-Service Restaurants (722511), Drinking Places (Alcoholic Beverages) (7224)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Cocktail Bars & Lounges (CRANACAD)
- akta.pro secondary industries
- Bar & Beverage Catering (Mobile Bar, Bartending) (HSACAGAF), Special Occasion & Destination Restaurants (THAFACAK)
Keywords
Where Creative Hospitality Group is headquartered
LocationHeadquarters
- HQ city
- Swansea
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Creative Hospitality Group business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others
Revenue model
- Bar and Restaurant Sales: On-site food and beverage sales across six bar and restaurant venues including Peppermint, Bambu, BrewStone, and Frango. Revenue from cocktails, craft beers, food menu items, and special events.
- Takeaway and Delivery: Frango takeaway restaurant and delivery services from various venues. Food ordered through app or directly for collection.
- Event Bookings and Private Dining: Revenue from party bookings, cocktail masterclasses, private dining, hen parties, and wedding receptions managed by the sales team.
- Ancillary Services: Ventures in events management, staff accommodation, property management, and security and cleaning services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | January Promotions 2023 |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Creative Hospitality Group product offering
Product offeringCore offering
Creative Hospitality Group operates and manages a portfolio of six bar and restaurant venues across South Wales, selling food, cocktails, craft beers, and themed nightlife experiences. The group also runs takeaway and delivery services, hosts private events and cocktail masterclasses, and provides ancillary services including events management, staff accommodation, property management, and security and cleaning services.
Product overview
Creative Hospitality Group operates a portfolio of bar and restaurant brands across South Wales. The company offers a diverse range of hospitality venues including Peppermint Bar (stylish cocktail bar in Cardiff and Swansea), Bambu Beach Bar (Latin Tiki party destination), BrewStone (wood fire-focused bar and restaurant), and Frango (Portuguese charcoal chicken takeaway). Additional brands include Bella Cocktail Bar with Acabella karaoke venue, and Swansea Bay Popup outdoor venue. The company also provides a unified loyalty programme called Club CHG that spans all venues, offering personalized promotions and rewards across the brand portfolio.
Differentiator
Problem solved
Functional benefit
Brands
- BrewStone: A unique bar and restaurant venue in Uplands, Swansea offering wood fire focused menu, craft beers, cocktails, and hand stretched pizzas.
- Bambu Beach Bar
- Peppermint
- Frango
- Bella
- Swansea Bay Popup
Products and services
- Peppermint Bar Stylish cocktail bar with an upbeat atmosphere and Instagram-worthy cocktail menu, located on Mill Lane in Cardiff and Wind Street in Swansea. Offers after-work social events, parties, special occasions, cocktail masterclasses, and private event planning.
- Bambu Beach Bar Party destination with a Latin Tiki interior theme, serving cocktails in Tiki mugs with a specialty in rum-based drinks. Offers live music, Latin nights, and resident DJs.
- BrewStone Day and night bar and restaurant in Uplands Crescent, Swansea, offering wood fire-focused cuisine with hand-stretched pizzas, craft beers, cocktails, and coffee. Features exposed brick walls and reclaimed wood decor.
- Frango Portuguese-style charcoal chicken takeaway restaurant in Uplands, Swansea. Chicken is marinated for over 22 hours and cooked on charcoal for authentic taste.
- Bella Cocktail Bar High-energy nightlife brand on Wind Street, Swansea, featuring bold cocktails and playful atmosphere. Spans two floors with a cocktail bar downstairs and Acabella karaoke bar upstairs.
- Swansea Bay Popup Outdoor food and drink venue featuring street food traders, craft drinks, live music, and entertainment in a relaxed festival-style environment.
- Club CHG Loyalty Programme and App Unified loyalty programme spanning all CHG brands, offering members access to exclusive personalized promotions, events, and menu items. Available as a mobile app for iOS and Android, allowing ordering from menus, making reservations, and accessing rewards across all venues.
- Private Events and Cocktail Masterclasses Event-driven hospitality offering including cocktail masterclasses, private party bookings, hen parties, wedding receptions, and corporate events hosted across all CHG venues and managed by the sales team.
- Ancillary Hospitality Services Ancillary services including events management, staff accommodation, property management, and security and cleaning services supporting the group's hospitality operations.
Quantifiable outcome
- Multiple venues received Best Venue awards from local readers
Companies that use Creative Hospitality Group
Customer profileSegments2 records
Ideal customer profiles2 records
Creative Hospitality Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Creative Hospitality Group partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Thai Leisure GroupminorCreative Hospitality Group is part of the Thai Leisure Group of companies. The company states it may share customer details within the Thai Leisure Group of companies for business administration purposes.
Scale indicators3 records
Recent moves6 records
Expansion highlights10 records
Creative Hospitality Group competitors and assessment
Company assessmentDirect peers
- Revolution Bars Group: Revolution Bars Group operates a UK portfolio of branded cocktail and party-led bars (Revolution, Revolución de Cuba, Peach Pub Company). Comparable to CHG in multi-brand bar portfolio strategy and cocktail/dance-led positioning.
- Be At One: Be At One is a UK-focused cocktail bar chain owned by Stonegate. Comparable to CHG's Peppermint and Bella Cocktail Bar in core product (cocktails), late-night occasion, and bar-led operations, though at substantially larger scale.
- Loungers plc: Loungers is a UK multi-site operator of all-day cafe/bar/restaurant venues with a similar founder-led, regionally-clustered model and comparable venue count trajectory. Both groups run multiple branded concepts under one umbrella targeting similar demographics.
- The Alchemist: The Alchemist is a UK cocktail-led bar/restaurant chain with theatrical mixology and destination venues. Directly comparable to CHG's Peppermint and Bella Cocktail Bar concepts in cocktail focus, design-led interiors, and experiential positioning.
- All Bar One: All Bar One is a UK-wide cocktail bar and dining chain. Directly comparable to CHG's Peppermint concept in late-afternoon-to-late-night cocktail bar with food service in urban locations.
- Drake & Morgan: Drake & Morgan operates a portfolio of premium bars and restaurants in London and other UK cities. Comparable to CHG's Peppermint and BrewStone in offering full-service food alongside cocktails in design-led venues.
Emerging players
- Brewhouse & Kitchen: Brewhouse & Kitchen is a UK brewpub/restaurant chain with on-site brewing and food-led operations. Partially comparable to BrewStone in combining craft beverage production with full-service dining, though smaller and more regional.
Broad incumbents
- Mitchells & Butlers: Mitchells & Butlers is one of the largest UK operators of pubs, bars, and restaurants (All Bar One, Browns, Harvester, etc.). Comparable to CHG in operating a multi-brand UK hospitality portfolio, though at much larger scale and with broader geographic and format diversity.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Creative Hospitality Group social profiles
Digital presenceCreative Hospitality Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Creative Hospitality Group leadership team
Management profileNumber of profiles
Profiles7 records
Creative Hospitality Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Creative Hospitality Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Creative Hospitality Group
What does Creative Hospitality Group do?
Creative Hospitality Group operates and manages a portfolio of six bar and restaurant venues across South Wales, selling food, cocktails, craft beers, and themed nightlife experiences. The group also runs takeaway and delivery services, hosts private events and cocktail masterclasses, and provides ancillary services including events management, staff accommodation, property management, and security and cleaning services.
Is Creative Hospitality Group a public or private company?
Creative Hospitality Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Creative Hospitality Group founded?
Creative Hospitality Group was founded in 2010. It employs 51 to 100 people.
Where is Creative Hospitality Group based?
Creative Hospitality Group is headquartered in Swansea, Australia, in the Oceania region.
How does Creative Hospitality Group make money?
Four revenue lines are on record. Bar and Restaurant Sales are the primary driver. The others are takeaway and Delivery, event Bookings and Private Dining and ancillary Services.
Who are Creative Hospitality Group's main competitors?
Direct peers on record are Revolution Bars Group, Be At One, Loungers plc, The Alchemist, All Bar One and Drake & Morgan. Brewhouse & Kitchen is listed as an emerging player. Mitchells & Butlers is listed as a broad incumbent.
Does Creative Hospitality Group have an API?
No public API is recorded for Creative Hospitality Group.
What industry is Creative Hospitality Group in?
Creative Hospitality Group's product category is Bar and Restaurant Hospitality. Its primary akta.pro industry code is CRANACAD, Cocktail Bars & Lounges, with a secondary code of HSACAGAF, Bar & Beverage Catering (Mobile Bar, Bartending). Its NAICS code is 722511 and its SIC code is 5810.