Cap Santé Mentale
CAP santé mentale is a Quebec-based non-profit confederation of 55 member associations providing free, confidential support — including reference lines, family peer support, and digital self-management tools — to family caregivers of people living with mental health disorders.
- Company typePrivate
- Founded1986
- HeadquartersQuebec, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Cap Santé Mentale does
CAP santé mentale (legal name: Confédération des associations de proches en santé mentale du Québec), founded in 1986 and headquartered in Quebec City, is a non-profit provincial confederation that coordinates a network of 55 member associations providing free, confidential support services to family caregivers of people living with mental health disorders (schizophrenia, bipolar disorder, depression, anxiety disorders, OCD, personality disorders) across all 17 Quebec administrative regions. The organization was continuously subsidized by the Quebec Ministry of Health and Social Services (MSSS) starting in 1991 and was rebranded in 2023 from its former name Réseau Avant de Craquer to broaden its positioning.
Its service portfolio combines human-delivered support — a province-wide reference line (1-855-272-7837), a specialized family peer listening line (1-800-349-9915), and in-person services through regional associations — with digital tools including the CAP Mieux-être self-management application (launched October 2024), the CAP vers des solutions interactive guide, the CAP vers l'entourage podcast, the Aider sans filtre youth program (ages 8–25), and the Garder le CAP documentary. All services to caregivers are provided free of charge without requiring a health insurance card.
The business model is a non-profit funding structure: a recurring MSSS government subsidy forms the core revenue base, supplemented by foundation grants (Fondation Québec Philanthrope, L'Appui proches aidants) and tiered corporate partnerships (AbbVie, Rio Tinto as platinum; Otsuka, Lundbeck, Janssen as gold/silver; Desjardins and others as friend-level). Revenue is not publicly disclosed. Strategic priorities under Director General René Cloutier (appointed April 2018) include institutionalizing the Pair Aidance Famille family peer support model — which received Quebec government recognition in 2021 — and expanding employer-facing support through the 2025 awareness campaign and the ImpactReel.ca workplace toolkit.
Cap Santé Mentale firmographics
Firmographics- Name
- Cap Santé Mentale
- Legal name
- Confédération des associations de proches en santé mentale du Québec (CAP santé mentale)
- Website
- https://capsantementale.ca
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CAP santé mentale is a Quebec-based non-profit confederation of 55 member associations providing free, confidential support — including reference lines, family peer support, and digital self-management tools — to family caregivers of people living with mental health disorders.
- Ownership category
- akta.pro rank
Cap Santé Mentale industry classification
Industry- Product category
- Mental health caregiver support services
- NAICS
- Other Individual and Family Services (624190), Social Assistance (624)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industries
- Mental Health & Crisis Support Services (BPAGAEAH), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
Keywords
Where Cap Santé Mentale is headquartered
LocationHeadquarters
- HQ city
- Quebec
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Cap Santé Mentale business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Government Subsidy: Provincial government funding from the Ministère de la Santé et des Services sociaux (MSSS) since 1991, providing core operational support.
- Corporate Partnerships and Donations: Platinum, gold, silver, and friend-level corporate partnerships including AbbVie, Rio Tinto, Janssen, Otsuka, Lundbeck, and others. Corporate donor program including iA Groupe financier.
- Foundation Grants: Funding from foundations including Fondation Québec Philanthrope, L'Appui proches aidants, and others for specific programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Services - All Programs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Cap Santé Mentale product offering
Product offeringCore offering
CAP santé mentale is a Quebec provincial non-profit confederation that coordinates a network of 55 member associations to provide free, confidential information, listening, peer support, professional psychosocial support, training, and respite services to family caregivers of people living with mental health disorders. Services are delivered through reference lines, regional associations, digital self-management tools (CAP Mieux-être), and targeted programs for youth caregivers (Aider sans filtre).
Product overview
CAP santé mentale operates as a provincial nonprofit organization that coordinates a network of 55 member associations providing support to caregivers and families of people living with mental health disorders in Quebec. The organization's offerings combine direct support services (reference and listening lines staffed by trained personnel and peer supporters) with digital tools (CAP Mieux-Être self-management application, CAP vers des solutions interactive guide, podcast series), awareness campaigns, and specialized programs for youth (Aider sans filtre). The core service is the reference line connecting people to regional member associations, supplemented by the family peer supporter listening line. The organization also produces documentary content (Garder le CAP) and conducts annual awareness campaigns focused on workplace support for caregivers.
Differentiator
Problem solved
Functional benefit
Brands
- CAP Mieux-Être: A self-management tool and mobile application for loved ones to support their well-being while accompanying a person living with a mental health disorder.
- Aider sans filtre
- Clic de l'Espoir
Products and services
- Reference Line for Caregivers (1 855 272-7837) A toll-free reference line connecting caregivers of people with mental health disorders to the appropriate local member association based on their geographic location across Quebec.
- Family Peer Support Listening Line (1 800 349-9915) A specialized listening line staffed by trained family peer supporters (Pairs Aidants Famille) offering empathetic support to relatives of people living with mental health disorders, based on lived experience.
- Network of 55 Member Associations A network of 55 member associations distributed across all regions of Quebec providing free, confidential professional support services including psychosocial support, peer groups, training, and respite services to caregivers and families of people with mental health issues.
- CAP Mieux-être Self-Management Application A self-management digital tool and mobile application for caregivers to support their well-being while accompanying a loved one with a mental health disorder.
- CAP vers des solutions Interactive Guide An interactive online tool designed to guide caregivers through various situations and provide solutions for supporting a loved one with mental health issues.
- Aider sans filtre Youth Project A youth project focused on young people who support family members with mental health challenges, providing age-appropriate resources and support, by young people for young people.
- CAP vers l'entourage Podcast A podcast series providing information, testimonials, and support guidance for caregivers of people with mental health disorders.
- Garder le CAP Documentary A documentary film highlighting the role of young people living with a family member who has a mental health disorder, produced to raise awareness and change perceptions.
- Zone Ados and Zone Jeunes Adultes Youth Portals Dedicated sections for teenagers and young adults providing age-appropriate information and resources about mental health caregiving.
- Pair Aidance Famille Support Model A peer support approach where trained family members (Pairs Aidants Famille) provide support to other caregivers based on their lived experience, with a certified training framework developed in partnership with AQRP.
- Clic de l'Espoir Digital Guide Digital guide providing resources and support pathways for caregivers of people with mental health disorders.
Companies that use Cap Santé Mentale
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Cap Santé Mentale technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Cap Santé Mentale partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered flagship, core and minor.
- AbbVieflagshipPlatinum-level partner in the awareness campaign activities. AbbVie Canada is a pharmaceutical company focused on innovative medicines for complex health challenges.
- Rio TintoflagshipPlatinum-level partner supporting awareness campaign activities. Rio Tinto is a mining corporation operating in Quebec (Alma, Saguenay-Lac-Saint-Jean facilities).
- Janssen (Johnson & Johnson)coreSilver-level partner. Janssen Canada is the pharmaceutical innovation subsidiary of Johnson & Johnson, focused on oncology, immunology, neuroscience, and pulmonary hypertension.
- OtsukacoreGold-level partner. Otsuka Canada Pharmaceutical Inc. is a healthcare company focused on innovative drugs and healthcare products.
- LundbeckcoreGold-level partner. Lundbeck is a global pharmaceutical company focused on brain diseases.
- CHSSN (Community Health and Social Services Network)coreSilver-level partner. CHSSN supports English-language health and social service organizations in Quebec, including contributing to the English version of CAP santé mentale's website.
- Fondation Québec PhilanthropecorePartner supporting programs including the 'Ensemble, être là pour ceux qui le sont pour nous!' employee assistance program for mental health community organizations in Capitale-Nationale and Chaudière-Appalaches.
- ConcilivicoreSilver-level partner and collaborator on the 2025 awareness campaign. Concilivi supports employers in implementing work-family reconciliation measures, providing practical resources for supporting caregiver employees.
- SigmundcoreSilver-level partner and 2025 campaign collaborator. Sigmund creates digital solutions and partnered in the awareness campaign activities.
- AQRP (Association québécoise pour la réadaptation psychosociale)corePartners with CAP santé mentale as the certification body for Pair Aidance Famille training, in collaboration with researcher Marie-Hélène Morin from Université du Québec à Rimouski.
- Université du Québec à Rimouski - Marie-Hélène Morin Research TeamcoreResearch team led by Professor Marie-Hélène Morin specializing in peer support, developing the provincial reference framework and certification training for Pair Aidance Famille.
- PAIRPEP Project - Dr. Amal BakiminorResearch project led by psychiatrist Amal Baki focused on peer support implementation in mental health services.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Cap Santé Mentale competitors and assessment
Company assessmentBroad incumbents
- NAMI (National Alliance on Mental Illness): U.S. national mental health family-caregiver nonprofit with affiliate/state network model closely analogous to CAP's 55-association structure.
- Canadian Mental Health Association (CMHA): Largest Canada-wide mental health nonprofit; broader mandate but overlapping family/caregiver education, peer support, and provincial chapter structure.
- Mental Health Commission of Canada: Federal policy and program body influencing mental health caregiver strategy in Canada; overlapping policy advocacy and family peer support initiatives.
Direct peers
- Association québécoise pour la réadaptation psychosociale (AQRP): Quebec psychosocial rehabilitation association partnered with CAP santé mentale as the certification body for Pair Aidance Famille; directly comparable in mental health community support and peer-support training.
- Fondation québécoise pour la santé mentale: Quebec mental health foundation funding caregiver and family programs; comparable donor/partnership ecosystem and awareness campaigns.
- Revivre: Quebec mental health NGO providing support to people with anxiety, depression, and bipolar disorder and their families; comparable peer-support and education mission.
- AmiQuébec: Quebec-based nonprofit supporting families of people with mental health issues; overlapping caregiver mandate, regional association model, and free service offering.
- Schizophrenia Society of Canada / Société québécoise de la schizophrénie: National/Quebec nonprofit supporting individuals and families affected by schizophrenia and psychosis; directly comparable family-caregiver support model.
- L'Appui proches aidants: Quebec provincial caregiver support funder; directly comparable caregiver focus and a key financial partner of CAP santé mentale, with overlapping constituency of family caregivers.
Regional players
- Family Caregivers of British Columbia: Provincial caregiver support organization with similar reference lines, peer support, and education services, but operating in British Columbia rather than Quebec.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Cap Santé Mentale social profiles
Digital presenceCap Santé Mentale financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cap Santé Mentale leadership team
Management profileNumber of profiles
Profiles12 records
Cap Santé Mentale funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cap Santé Mentale M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cap Santé Mentale
What does Cap Santé Mentale do?
CAP santé mentale is a Quebec provincial non-profit confederation that coordinates a network of 55 member associations to provide free, confidential information, listening, peer support, professional psychosocial support, training, and respite services to family caregivers of people living with mental health disorders. Services are delivered through reference lines, regional associations, digital self-management tools (CAP Mieux-être), and targeted programs for youth caregivers (Aider sans filtre).
Is Cap Santé Mentale a public or private company?
Cap Santé Mentale is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Cap Santé Mentale founded?
Cap Santé Mentale was founded in 1986. It employs 11 to 50 people.
Where is Cap Santé Mentale based?
Cap Santé Mentale is headquartered in Quebec, Canada, in the North America region.
How does Cap Santé Mentale make money?
Three revenue lines are on record. Government Subsidy is the primary driver. The others are corporate Partnerships and Donations and foundation Grants.
Who are Cap Santé Mentale's main competitors?
Broad incumbents on record are NAMI (National Alliance on Mental Illness), Canadian Mental Health Association (CMHA) and Mental Health Commission of Canada. Direct peers are Association québécoise pour la réadaptation psychosociale (AQRP), Fondation québécoise pour la santé mentale, Revivre, AmiQuébec, Schizophrenia Society of Canada / Société québécoise de la schizophrénie and L'Appui proches aidants. Family Caregivers of British Columbia is listed as a regional player.
Does Cap Santé Mentale have an API?
No public API is recorded for Cap Santé Mentale.
What industry is Cap Santé Mentale in?
Cap Santé Mentale's product category is Mental health caregiver support services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 624190 and its SIC code is 8300.