OneSource HR

What OneSource HR does

OneSource HR is a UK-based HR consultancy founded in 2019 by Chloe Wallace, headquartered in Rotherham, South Yorkshire, and operating as a private limited company (OneSource HR Limited). The firm delivers outsourced HR services to small and medium-sized enterprises employing between 2 and 2,000 staff, with stated service coverage spanning Yorkshire and the wider UK via remote and in-person delivery. Its core proposition is three-tier retained HR support (Core, Plus, Complete) sold on fixed monthly fees, supplemented by flexible ad-hoc HR support, project-based consulting, and a catalogue of roughly 14 training courses. The product surface is human-delivered consultancy rather than a software platform, with no dedicated application, API, or integration stack disclosed.

The company's differentiation rests on proprietary intellectual property and founder credentials rather than technology scale. The CEASE Framework is the UK's first registered and trademarked continuous improvement framework for workplace sexual harassment prevention, structured around ISO's PDCA cycle, and the firm also claims a proprietary Skills Gaps Framework with documented client outcomes. Founder Chloe Wallace holds CIPD Level 7 in HR Management, Level 5 in HR and Learning & Development, Mental Health First Aid England certification, IOSH Managing Safely, and trauma-informed training accreditation, with the firm highlighting a zero-tribunal-case track record. The Dignity and Respect at Work course won the 2024 UK HR Award for Learning & Development Provision of the Year, providing third-party validation of the training portfolio.

Commercially, the firm operates a sales-led go-to-market anchored on Calendly-scheduled free introductory calls, content marketing via free downloadable resources, a Yorkshire Business Podcast, and earned media in outlets such as People Management and Yorkshire Post. Revenue streams blend subscription recurring retainers, usage-based flexible support, and professional services for project and training engagements. The customer base spans manufacturing, engineering, professional services, financial services, and not-for-profit verticals, with named clients including Age UK, SBD, Glass Technology Services, British Glass, EnerPower, AAU, and abtech. The firm references access to South Yorkshire Mayoral Combined Authority funding for eligible businesses and is structured as a founder-owned entity with no institutional capital, parent company, or acquisition activity disclosed.

Name

OneSource HR

Legal name

OneSource HR Limited

Website

https://www.onesourcehr.co.uk

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

OneSource HR is a UK-based HR consultancy founded in 2019 that provides outsourced HR support, training, and project-based HR services to SMEs (2-2,000 employees) across Yorkshire and nationwide, anchored on founder expertise and a tiered retainer model.

Ownership category

akta.pro rank

Product category

Outsourced HR Services

NAICS

Human Resources Consulting Services (541612), Employment Services (5613)

SIC

Services-Management Consulting Services (8742), Services-Employment Agencies (7361)

akta.pro primary industry

Comprehensive HRO (Multi-Process HR Outsourcing) (BPACAKAA)

akta.pro secondary industry

Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll) (BPACAKAD)

Keywords

• HR consultancy services
• Outsourced HR support
• HR training courses
• Employee relations advisory
• Workplace compliance services

Headquarters

HQ city

Rotherham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Retained HR Support Packages: Three tiers (Core, Plus, Complete) with fixed monthly fees providing ongoing HR support, compliance, and strategic guidance. Core offers 8 hours monthly; Plus and Complete offer enhanced services including unlimited support, recruitment, and strategic advisory.
2. Flexible HR Support: Ad-hoc HR services where clients pay only for support when needed. Ideal for SMEs seeking cost-effective solutions without commitment to retainer packages.
3. HR Project Support: One-off project-based engagements for specific HR initiatives such as restructuring, culture change, policy overhauls, or recruitment support.
4. Learning Solutions / Training Courses: Individual training courses and programmes delivered in-person or virtually. Course durations range from 1.5 hours to 12 months for comprehensive programmes.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

OneSource HR is a UK HR consultancy that delivers outsourced HR support, HR project work, flexible ad-hoc HR advice, and structured training courses to SMEs across Yorkshire and nationwide. Offerings are packaged under three retained tiers (Core, Plus, Complete) plus standalone project, flexible, and learning solutions engagements. The firm also licenses its proprietary CEASE Framework for workplace sexual harassment prevention.

Product overview

OneSource HR is an HR consultancy offering a tiered retained HR support platform with three service levels: OneSource Core (entry-level), OneSource Plus (value-added), and OneSource Complete (comprehensive fractional HR director). The portfolio includes flexible ad-hoc HR support and project-based consulting services. The company offers award-winning learning solutions covering 14 structured courses including sexual harassment prevention, performance management, line manager development, and diversity & inclusion. Their proprietary CEASE Framework provides a trademarked continuous improvement methodology for workplace sexual harassment prevention. Free resources include HR templates and a podcast.

Differentiator

Problem solved

Functional benefit

Brands

• CEASE Framework: The UK's first and only registered and trademarked continuous improvement framework for the prevention of workplace sexual harassment, following ISO's PDCA (plan, do, check, act) cycle. Steps: C - call it out culture, E - educate, A - assess your risk, S - strengthen your systems, E - evaluate and evolve.
• OneSource Core
• OneSource Plus
• OneSource Complete

Products and services

• Retained HR Support Ongoing retained HR partnership with fixed monthly fees providing compliance, employee relations, people strategy and access to HR expertise for SMEs employing 2 to 2000 staff.
• Flexible HR Support Ad-hoc, pay-as-you-go HR advisory service for small businesses needing cost-effective access to qualified HR advice without long-term commitment.
• HR Project Support Project-based HR consulting covering restructuring, culture change, system implementation, policy overhauls, recruitment support, and interim HR cover.
• CEASE Framework Registered and trademarked continuous improvement framework for workplace sexual harassment prevention, structured around five steps: Call it out culture, Educate, Assess your risk, Strengthen your systems, Evaluate and evolve.
• Prevention of Sexual Harassment for Managers 4-hour training equipping leaders to spot and intervene in sexual harassment, supporting compliance with the Worker Protection Act 2023.
• Prevention of Sexual Harassment for All Employees 3-hour training for all staff on recognising inappropriate behaviour, challenging harmful norms, and building a culture of respect.
• Handling Sensitive Disclosures Trauma-informed training preparing managers to respond to sensitive workplace disclosures including domestic abuse, sexual violence and bereavement.
• Effective Performance Management 3.5-hour course equipping leaders to manage performance through formal PIPs and develop high performers using SMART objectives and the GROW coaching model.
• Line Manager Toolkit Training Bespoke 3-12 month management development programme tailored to company culture and values, including branded toolkit booklet and 360-degree feedback.
• Strategy Development for Skills Gaps Full-day strategy workshop helping HR leaders and managing directors build data-led plans to future-proof workforce and address talent challenges.
• Supporting Wellbeing and Managing Stress Course for managers to confidently support mental wellbeing in teams while managing their own stress and workload in high-demand environments.
• The Basics of Diversity and Inclusion Foundation course building awareness of diversity, inclusion, bias and identity and how these influence workplace behaviour and decision-making.
• The Recruitment and Selection Process 1.5-hour course on making smart, safe and sustainable hiring decisions including the STAR model, legal compliance and neurodiverse-inclusive processes.
• Family Friendly Practices Course covering UK family leave legislation including maternity, paternity, shared parental leave, adoption and pregnancy loss with best-practice guidance.
• Communication Skills for People Managers Practical training for line managers on communicating with clarity, time management, delegation and running effective meetings.
• Difficult Conversations and Conflict Prevention Manager training on practical five-step frameworks for leading difficult conversations, preventing conflict escalation and protecting working relationships.
• The Disciplinary and Grievance Processes Comprehensive training equipping managers and HR professionals to handle disciplinary issues and employee grievances fairly, legally and consistently.
• Dignity and Respect at Work Award-winning 5-module course grounded in the Equality Act 2010 and trauma-informed approaches that contributed to winning the 2024 UK HR Award for Learning & Development Provision of the Year.
• Personal Resilience and Wellbeing for Managers 2.5-hour course helping leaders reconnect with their roles through practical self-management tools and boundary-setting techniques.
• Managing Sickness Absence 2-hour training on proactive absence management strategies, navigating complex absences and reducing organisational risk and cost.

Quantifiable outcome

• Saved client approximately £60,000 in recruitment costs by providing talent attraction strategy instead of traditional agency fees
• +4 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Citation: UK HR, employment law, and health & safety outsourced advisory with retained packages for SMEs. Closest direct competitor to OneSource HR's tiered retainer model, with a similar subscription-based bundle of compliance, advisory, and document services.
• HR Dept: Franchise network of outsourced HR consultancies serving UK SMEs with retained and project-based HR support. Competes head-to-head with OneSource HR in the regional SME retained HR market, including tiered packages and employment law cover.
• WorkNest: UK HR, employment law, and health & safety consultancy offering outsourced HR retainer packages to SMEs and mid-market. Directly comparable on subscription-based HR advisory, employment law support, and project HR services.
• Moorepay: UK HR and payroll outsourcing provider, combining software with managed payroll and HR services. Overlaps with OneSource HR on payroll (mentioned in the company's short description) and HR advisory, but with a more software-led delivery model.
• Cintra HR: UK HR outsourcing and employment law consultancy providing retained and project-based HR to SMEs and mid-market. Closely comparable offering to OneSource HR across retainer packages, project support, and training.

Broad incumbents

• Croner: Long-established UK provider of HR, employment law, and health & safety advisory with retained helpline and consultancy services. Larger incumbent offering overlapping SME outsourced HR support at a national scale beyond OneSource HR's regional footprint.
• Peninsula Group: Major UK HR, employment law, and health & safety outsourcer with retained advisory and 24/7 helpline services for SMEs. Comparable to OneSource HR on retained HR support and compliance, but at significantly larger scale and broader service breadth.
• BrightHR: UK HR software and outsourced services provider with HR, employment law, and health & safety bundles. Comparable to OneSource HR on retained SME HR support, with a stronger software/self-serve component that highlights the scale gap.

Emerging players

• Breathe HR: UK HRIS/HR software vendor targeting SMEs with cloud-based people management. Adjacent rather than direct: illustrates the tech-enabled HR layer that OneSource HR could either partner with or compete against as SME buyers bundle software with advisory.

Regional players

• The HR Booth: UK-based outsourced HR consultancy supporting SMEs with retained and flexible HR services. Comparable service model (retainer + flexible) but operates in different geographic centres, making it a regional rather than direct Yorkshire competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/wix
• LinkedInlinkedin.com/company/onesourcehrltd
• Instagraminstagram.com/wix

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OneSource HR