Prefeitura de São Paulo

What Prefeitura de São Paulo does

The Prefeitura de São Paulo is the executive branch of the municipal government of São Paulo, Brazil — the largest city in South America with approximately 12 million residents. As a public government entity, it operates under Brazilian federal and state constitutional frameworks, providing public services through multiple Secretarias (departments), Subprefeituras (sub-prefectures), and indirect administration entities including wholly-owned public companies PRODAM (IT services), SPTrans (transportation), CET (traffic engineering), COHAB (housing), and the Autarquia Hospitalar Municipal. Revenue derives from municipal taxes (IPTU, ISS), licensing and permit fees, parking fees, concession outorgas, and federal/estate transfers, rather than commercial product sales.

The municipality operates a comprehensive digital government platform anchored by the SP156 citizen service portal (AI-enhanced for request qualification and routing across 15 service categories), the Portal de Dados Abertos (CKAN-based open data portal with 474 datasets across 81 organizations under Creative Commons CCZero), GeoSampa geographic services, and the e-SIC electronic information access system under Lei de Acesso à Informação. AI modalities include computer vision in the Smart Sampa Cidadão app for real-time stolen vehicle identification and Smartcop operational support for the Municipal Civil Guard (GCM), plus NLP-driven request qualification in SP156. The technology stack is hosted and developed by wholly-owned subsidiary PRODAM.

Service delivery is distributed through multiple channels — the SP156 portal, phone hotline 156, Descomplica physical service centers, Subprefeituras, and mobile applications — targeting four horizontal segments: citizens (Cidadãos, the primary segment), businesses (Empresas), tourists (Turistas), and public servants (Servidores). The entity markets itself across six social media platforms plus the Diário Oficial and Transparency Portal, and serves as the sole legal provider of municipal services within its jurisdiction. Recognized as the 49th-ranked innovation pole in the Global Innovation Index 2025 (sole South American representative) and the first capital city worldwide to achieve maximum ISO 32000 certification for Smart, Sustainable and Resilient Cities, the Prefeitura combines regulatory monopoly with scale-driven operational efficiency unattainable by any peer municipality.

Name

Prefeitura de São Paulo

Legal name

Prefeitura do Município de São Paulo

Website

https://prefeitura.sp.gov.br

Company type

Public

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The Prefeitura de São Paulo is the executive municipal government of São Paulo, Brazil — the largest city in South America — delivering public services including healthcare, transportation, public safety, and digital governance to approximately 12 million residents through a multi-channel platform integrating SP156, open data, and AI-enabled mobile applications.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Other General Government Support (921190), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

SIC

Services-Social Services (8300)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Economic Development & Business Licensing (Local) (BPAIACAN), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH)

Keywords

• Municipal public services
• Smart city governance
• Citizen service platform
• Urban mobility services
• Public health services

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Property Tax (IPTU): Municipal property tax levied on real estate properties within São Paulo municipality boundaries
2. Municipal Taxes and Fees: Various municipal taxes including ISS (services tax), and fees such as for licenses, permits, and municipal services
3. Parking Fees: Revenue from parking facilities including the Roosevelt underground parking being reopened to the public
4. Concession Fees (Outorga): Fees paid by private concessionaires for public space management, including initial fees (R$ 2,962,718.00 minimum for Roosevelt) and variable percentages (10-20%) of operational revenue

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The Prefeitura de São Paulo delivers municipal public services to residents, businesses, and visitors of São Paulo, including health care, urban mobility, education, environmental management, social assistance, culture, urban planning, licensing, and tax administration. These services are delivered through a network of subprefeituras, secretarias, Basic Health Units, and digital platforms (SP156, Open Data Portal, GeoSampa, Smart Sampa, e-SIC, Portal da Transparência). Revenue comes from property tax (IPTU), service tax (ISS), fees, parking, and concessions.

Product overview

Prefeitura de São Paulo operates a comprehensive digital government platform comprising citizen service portals (SP156), open data infrastructure (Portal de Dados Abertos with 474 datasets), geographic services (GeoSampa), and specialized systems including e-SIC for information access, administrative process management, and transparency portals. The municipality has launched innovative mobile applications like Smart Sampa Cidadão (AI-powered vehicle identification) and Smartcop (operational support), alongside physical infrastructure programs including road resurfacing (Asfalto Novo Sampa), public transit (Bilhete Único, Domingão Tarifa Zero), healthcare (483 UBS units, veterinary hospitals), and economic development initiatives (VAI TEC, Green Sampa, Sampa Games, Amplifica Cine through ADE SAMPA). The ecosystem integrates transportation data (SPTrans, CET), real-time service delivery, and AI-enhanced citizen engagement.

Differentiator

Problem solved

Functional benefit

Brands

• SP156: Citizen service center and hotline for municipal services, complaints, and information requests
• Smart Sampa
• Geosampa
• Transparência São Paulo
• Portal de Dados Abertos
• Domingão Tarifa Zero

Products and services

• SP156 Citizen Service Portal Centralized citizen service portal and AI assistant for São Paulo residents, handling service requests, complaints, information, and reporting through web and telephone.
• Portal de Dados Abertos (Open Data Portal) Municipal open-data publishing platform with 474 datasets on transportation, education, health, environment, urban planning, and government management, used by citizens, businesses, and researchers.
• GeoSampa Interactive georeferenced map of municipal services, schools, health units, and public facilities in São Paulo, searchable by address or geographic area.
• Smart Sampa Computer-vision-based smart city platform providing real-time urban monitoring and citizen-facing mobile applications for São Paulo residents.
• Smartcop Operational intelligence platform used by municipal agencies for field operations, coordination, and incident management.
• e-SIC (Electronic Citizen Information Service) Electronic system enabling São Paulo citizens to request access to public information under the federal Access to Information Law.
• Portal da Transparência (Transparency Portal) Public-facing transparency portal disclosing municipal budgets, expenditures, contracts, payroll, and procurement information to citizens and oversight bodies.
• Bilhete Único (Transit Fare Card) Integrated contactless transit fare card used by São Paulo commuters to pay for buses, metro, and trains across the city's public transport network, including the Domingos Tarifa Zero free-transit program.
• Basic Health Units (UBS) Network Free primary care service delivered through 483 municipal Basic Health Units (UBS) across São Paulo, offering outpatient, preventive, and family health services to residents.

Quantifiable outcome

• Ranked 49th among 100 global innovation poles in Global Innovation Index 2025
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered major and core.

• Private Concessionaire (Roosevelt)majorStrategic or Co-development Partner · 2 June 2026Future concessionaire for Complexo Roosevelt operation, management, maintenance and sociocultural activation. To invest R$ 8.05 million in direct works plus R$ 38.4 million for operations, maintenance and security over 20-year contract.
• PRODAM (Processamento de Dados do Município de São Paulo)coreTechnology or IntegrationIT services company responsible for hosting and development of the municipal digital infrastructure. Manages systems including the Administrative Process Portal, Open Data Portal, and various municipal digital platforms.
• São Paulo Parcerias S.A.coreStrategic or Co-development PartnerState-owned company providing technical support for the development of public-private partnership projects including the Complexo Roosevelt concession project. Supports concession modeling and project structuring.
• ADE SAMPA (Agência São Paulo de Desenvolvimento)coreStrategic or Co-development PartnerMunicipal development agency linked to Secretaria Municipal de Desenvolvimento Econômico e Trabalho. Runs innovation acceleration programs including VAI TEC (320 ventures), Green Sampa (sustainable solutions), Sampa Games (digital games), and Amplifica Cine (audiovisual).
• e-SIC SystemcoreTechnology or IntegrationElectronic Information System to Citizens managed by the Municipal Comptroller's office (CGM). Implemented under Lei Federal 12.527/2011 and Decreto Municipal 53.623/2012 for access to information requests.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Market position

Strengths5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/prefsp
• YouTubeyoutube.com/prefeiturasaopaulo
• Facebookfacebook.com/PrefSP
• LinkedInlinkedin.com/company/cidade-de-sao-paulo
• Instagraminstagram.com/prefsp
• TikToktiktok.com/@prefsp

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prefeitura de São Paulo