Mosaico Azioni per i Rifugiati

What Mosaico Azioni per i Rifugiati does

Mosaico – Azioni per i Rifugiati is a non-profit association (Associazione di Promozione Sociale) founded in Turin, Italy in 2006 by a group of refugees originating from different countries, with current membership composed of refugees, immigrants, and Italian allies. The organization delivers a portfolio of approximately 15 social programs plus one mobile application focused on refugee social mediation, orientation, accompaniment, legal support, educational pathways, artistic integration, and advocacy. Core service lines include OASI – Mediazione Sociale (social mediation on documentation, health, work, and study), Spazio Comune and the Mbongui Social Mediation Space (physical counters in Turin), Creare Futuro (refugee university student support), Channels of Solidarity (legal support for vulnerable migrants), Sportello per famiglie ucraine (Ukrainian family support), and cultural programs including IncontrArti, ArlekinPro, and "Ai miei sogni non rinuncio." The proprietary digital product is the OASI On The Street mobile application, available on Google Play, providing orientation and support information for people in transit and social hardship; the underlying technology stack is a standard mobile app rather than a differentiated AI platform.

The business model is non-commercial: all services are delivered free of charge to beneficiaries, and operating income is generated through a diversified mix of individual donations (5x1000 tax designation, bank transfer, Satispay, GoFundMe), foundation grants (Reale Mutua Foundation, Fondazione Lavazza, Compagnia di San Paolo), and institutional public funding including European Commission CERV programs, FAMI 2021-2027 (Fondo Asilo, Migrazione e Integrazione), and the City of Turin. Employment is governed by the CCNL Cooperative Sociale collective labor agreement. The go-to-market motion is community-led, relying on word-of-mouth among refugee communities, institutional partnerships, and European-network advocacy through ECRE and CreE-A. The leadership team comprises President Colette Meffire, Director Berthin Nzonza, and Vice President Ruth Ketsia Kiyindou. Operations are anchored in two Turin locations (Via San Pio V, 17bis headquarters and Via Bologna, 49 Common Space), with international reach exercised through partnerships rather than physical offices.

Name

Mosaico Azioni per i Rifugiati

Legal name

Mosaico – Azioni per i Rifugiati

Website

https://mosaicorefugees.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Mosaico Azioni per i Rifugiati is a Turin-based non-profit association founded in 2006 by refugees, delivering free social mediation, orientation, legal support, and integration services to refugees, asylum seekers, and displaced persons in Italy through ~15 programs and the OASI mobile app.

Ownership category

akta.pro rank

Product category

Refugee and migrant social services

NAICS

Social Assistance (624), Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Diaspora, Family Reunification & Case Management Services (BPADAHAM), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), International Student Orientation & Transition Programs (EDALANAC)

Keywords

• Refugee social services
• Social mediation
• Asylum support programs
• Migrant integration services
• Community-led nonprofit

Headquarters

HQ city

Turin

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Philanthropic Contributions: The organization sustains operations through individual donations, including 5x1000 tax designation (Tax Code: 97683220012), bank transfers, Satispay, and GoFundMe campaigns.
2. Foundation and Institutional Grants: Funded by Reale Mutua Foundation for Creare Futuro refugee student projects, Fondazione Lavazza for artistic programs, and public funds including FAMI (Fondo Asilo, Migrazione e Integrazione) for integration projects.
3. Project-Based EU and Government Funding: Implementation of projects funded by European Commission programs (CERV), FAMI 2021-2027, and territorial public entities including the City of Turin.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Mosaico Azioni per i Rifugiati is a refugee-led non-profit association founded in Turin in 2006 that delivers free social mediation, orientation, and integration services to refugees, asylum seekers, and migrants in Italy. Its portfolio includes physical mediation counters, community spaces, educational support for refugee students, legal support programs, artistic integration projects, and the OASI On The Street mobile application providing orientation information for people in transit.

Product overview

Mosaico Azioni per i Rifugiati is a non-profit association (Associazione di Promozione Sociale) founded in Turin in 2006 by refugees. The organization operates a portfolio of social programs and one mobile application. The core product is the OASI On The Street mobile app available on Google Play, providing orientation and support to people in transit and social hardship. Alongside the app, Mosaico offers approximately 15 distinct social programs and services including social mediation (Oasi – Mediazione Sociale), educational support (Creare Futuro – Studenti rifugiati), community spaces (Spazio Comune), artistic and cultural programs (IncontrArti, ArlekinPro), advocacy initiatives (L.E.A.D.), legal support (Channels of Solidarity), digital facilitation, and dedicated support services for Ukrainian families and victims of abuse. These programs collectively form an ecosystem of support services aimed at the social inclusion, rights promotion, and empowerment of refugees and migrants in Italy.

Differentiator

Problem solved

Functional benefit

Brands

• OASI (Oasi – Mediazione Sociale): Social mediation and support services providing orientation and accompaniment for refugees and migrants in accessing services.
• OASI On The Street
• Creare Futuro
• Ai miei sogni non rinuncio

Products and services

• OASI On The Street (Mobile Application)

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

17 partnerships are on record, tiered flagship, core and minor.

• UNESCO (Andorran National Commission, Italian National Commission)flagshipStrategic or Co-development Partner · 4 May 2026Mosaico co-organized UNESCO ArtCamp and Dialogue Rome 2026, held May 4-10, bringing together 12 artists from Italy and worldwide (Andorra, Cameroon, China, Egypt, Guinea, Turkey, Iran, Iraq, DRC, Syria). The project promoted culture of peace through education in democracy, human rights, intercultural dialogue, and respect for cultural diversity. Organized by Andorran National Commission for UNESCO with Goodwill Ambassador Hedva Ser, Italian National Commission, and Temple University Rome.
• Temple University RomecoreStrategic or Co-development Partner · 4 May 2026Provided studio space for UNESCO ArtCamp 2026 Rome edition. Served as venue for final public exhibition of artworks produced during the week-long artistic collaboration.
• Hedva Ser (UNESCO Goodwill Ambassador for Cultural Diplomacy)coreStrategic or Co-development PartnerServed as Goodwill Ambassador for Cultural Diplomacy for UNESCO ArtCamp and Dialogue Rome 2026, contributing to the mission of promoting culture of peace through artistic collaboration.
• Orsolina28 Art FoundationcoreStrategic or Co-development PartnerProvided art residency venue in Moncalvo for selected refugee artists during the 'Ai miei sogni non rinuncio' program. Led by artist and performer Valerie Tameu for co-creation workshop, June 15-17, 2026.
• Kriol Legal TeamcoreStrategic or Co-development PartnerCollaborates with Mosaico on the 'Channels of Solidarity' project providing holistic legal support to migrants in extreme vulnerability and/or at risk of detention, addressing irregularity and marginalization issues.
• National Cinema Museum AssociationminorStrategic or Co-development PartnerCo-organized event 'From Tunis to Turin: in search of freedom' on administrative detention paradox, December 2021, at Cine-teatro Baretti Torino.
• Agape Ecumenical CenterminorStrategic or Co-development PartnerPartner for summer camp activities organizing experiential integration programs for refugees and their families, including Political Camp participation since 2016.
• Youth and Territory Service of the Synodal Commission for the Waldensian DiaconiaminorStrategic or Co-development PartnerCollaborating organization for summer camp activities providing aggregation and socialization experiences for refugee families.
• City of TurinflagshipStrategic or Co-development PartnerPrimary municipal partner including Foreigners Office, Welfare and Equal Opportunities departments. Co-organizes World Refugee Day commemorations and provides venues including Sala Rossa and Sala Colonne.
• ECRE (European Council on Refugees and Exiles)coreStrategic or Co-development PartnerMosaico participates in ECRE network, contributing to European-level advocacy and sharing best practices in refugee protection and integration across member organizations in European countries.
• CreE-A NetworkcoreStrategic or Co-development PartnerMosaico is active in CreE-A network, a recognized European-level organization working on refugee integration and community empowerment.
• UNHCR (United Nations High Commissioner for Refugees)coreStrategic or Co-development PartnerUNHCR Integration Associate participates in Mosaico events and World Refugee Day commemorations, contributing to institutional partnerships and coordination.
• Arteria Onlus AssociationminorStrategic or Co-development PartnerCollaborates on socio-educational pathways project for migrant youth and second-generation, including European model comparison event.
• Gruppo AbeleminorStrategic or Co-development PartnerCo-organized anti-racism events and film screenings including 'Racism, why talk about it?' and 'Nyumba' film presentation.
• Aditus Foundation (Malta)minorStrategic or Co-development PartnerProject partner for Training Kit for Empowering Refugee-Led Community Organizations, providing information and hosting project outputs.
• Amnesty International (Piedmont and Aosta Valley Section)minorStrategic or Co-development PartnerParticipates in Mosaico events and advocacy activities, contributing institutional voice on human rights issues.
• AFPAD (France)minorStrategic or Co-development PartnerCoordinator of VITEM European project (Ville Territoire Médiation) under European Commission CERV program, involving 10 cities from France, Italy, Belgium, Spain, and Portugal for social mediation network building.

Scale indicators2 records

Recent moves3 records

Expansion highlights6 records

Direct peers

• Centro Italiano per i Rifugiati (CIR): Italian national nonprofit providing legal protection, social assistance, and integration support for asylum seekers and refugees. Directly comparable as a peer in refugee support services in Italy, with broader national geographic coverage.
• Gruppo Abele: Turin-based nonprofit addressing social marginalization, poverty, and migration. Already an event collaborator with Mosaico; comparable in geography, target population, and anti-racism/community-integration mission.
• ASGI – Associazione Studi Giuridici sull'Immigrazione: Italian nonprofit specializing in legal aid, documentation support, and rights advocacy for migrants and refugees. Directly comparable to Mosaico's Channels of Solidarity legal program and case-management work.
• Refugees Welcome Italia: Italian nonprofit facilitating refugee hosting through a digital matching platform between hosts and beneficiaries. Comparable mission of refugee integration in Italy, with a distinct technology-mediated hosting model that contrasts with Mosaico's in-person mediation approach.
• Fondazione Terre des Hommes Italia: Italian branch of an international children's rights and migration NGO, supporting unaccompanied minors and migrant families. Comparable in beneficiary focus and integration services, with national footprint and foundation funding model.

Broad incumbents

• Caritas Italiana: Large Italian Catholic nonprofit operating extensive refugee, migrant, and social-assistance programs nationwide. Comparable mission but vastly larger scale, established diocesan network, and broader service portfolio.
• Croce Rossa Italiana: Italian Red Cross, providing humanitarian assistance including reception, health, and tracing services for migrants and refugees. Comparable beneficiary population and free-service model, but national scale and institutional mandate.
• International Rescue Committee (IRC): Global humanitarian NGO supporting refugees with resettlement, education, and economic recovery programs. Comparable in mission and service mix, but operates across many countries at significantly larger scale.
• UNHCR Italy: UN Refugee Agency's Italy office, coordinating refugee protection and integration policy. Comparable mission; already an event partner of Mosaico, but operates at policy and coordination level rather than grassroots service delivery.

Others

• ECRE – European Council on Refugees and Exiles: European umbrella network of refugee-assistance NGOs in which Mosaico is a member. Not a direct service provider in Mosaico's geography but a peer in policy advocacy, network coordination, and refugee-rights ecosystem.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mosaicorefugees
• YouTubeyoutube.com/channel/UCoXBi5j7NfJ6jj10zIKQLRg/featured
• Facebookfacebook.com/mosaicoazioni.rifugiati
• LinkedInlinkedin.com/company/mosaico-azioni-per-i-rifugiati
• Instagraminstagram.com/mosaicorefugees

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Mosaico Azioni per i Rifugiati