WESTERN WAKE CRISIS MINISTRY INC

Name

WESTERN WAKE CRISIS MINISTRY INC

Legal name

Christian Community in Action

Website

https://neighborup.org

Company type

Private

Founded year

1968

Operating status

Operating

Ownership category

akta.pro rank

Product category

Community Human Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Other Community Housing Services (624229), Community Food Services (624210), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Emergency food assistance
• Crisis financial aid
• Workforce development
• Thrift shop retail
• Community human services

Headquarters

HQ city

Cary

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Thrift Shop Sales: The Dorcas Thrift Shop generates revenue through retail sales of donated clothing, housewares, accessories, electronics, media, art, books, jewelry, and vintage collectibles. Every purchase supports the organization's community programs.
2. Financial Donations & Grants: The organization receives financial gifts from individual donors, corporate partners, and foundation grants. The 2024 Corporate Partner Program tiers range from $25,000 (Hope Partner) to $500,000 (Visionary Partner). EIN 56-0953873.
3. Government Contracts & Program Funding: NeighborUp administers government-funded programs including the Stable Homes Cary housing program (funded by Town of Cary at $500K in 2024, $550K in 2025, $600K in 2026), Oasis Utility Bill Program, and Play It Forward Scholarship Fund.
4. Legacy Giving & Planned Gifts: The Keller Collective (Margaret Keller Legacy Collective) accepts bequests, securities, charitable gift annuities, charitable remainder trusts, endowment funds, and qualified charitable distributions (QCDs) from IRAs.
5. Food Donations: Community members donate food to the food pantry. Food donations are also solicited through food drives and corporate partnerships.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Western Wake Crisis Ministry Inc., operating as NeighborUp, is a 501(c)(3) nonprofit that provides emergency food assistance, short-term financial assistance, workforce development, client advocacy, and operates a thrift shop. Services are delivered to residents of Western Wake County, NC through campuses in Cary and Apex.

Product overview

NeighborUp is a nonprofit organization formed from the 2025 merger of Dorcas Ministries and Western Wake Crisis Ministry. It operates as a community services organization offering a portfolio of interconnected programs: the Dorcas Thrift Shop (retail revenue generator), Financial Assistance and Food Pantry (crisis support), Training & Coaching/Workforce Development (career advancement), Client Advocacy, and the Teen Board youth leadership program. The organization also houses the UNC Mobile Clinic and partners with various community organizations at NeighborUp Plaza. Services are delivered across two campuses in Cary and Apex, NC, serving residents of Cary, Morrisville, Apex, Holly Springs, Fuquay-Varina, Willow Spring, New Hill, and Friendship.

Differentiator

Problem solved

Functional benefit

Brands

• Dorcas Thrift Shop: Best-in-class thrift shop offering high-quality donated items for purchase at affordable prices. Located at NeighborUp Plaza, Cary Campus.
• Dorcas Thrift Shop Online

Products and services

• Emergency Food Pantry

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core and minor.

• Wake Technical Community College (Wake Tech)coreStrategic or Co-development Partner · 1 January 2021NeighborUp partners with Wake Tech to offer certification programs including Biowork, healthcare certifications, ESL, and biotechnology training. Since Fall 2021, the program has helped dozens of participants gain skills. Students receive tuition, materials, exam fees through scholarships, plus a monthly stipend and wrap-around coaching.
• UNC School of Nursing (Mobile Health Clinic)coreStrategic or Co-development PartnerThe UNC School of Nursing Mobile Health Clinic operates at NeighborUp Plaza (Suite 173) every Tuesday and first/third Saturdays, offering free health care including screenings, blood pressure checks, diabetes assessments, mental health screening, and connections to local resources.
• Town of CarycoreStrategic or Co-development PartnerNeighborUp is the lead agency for the Town of Cary's Stable Homes Cary program, which helps keep citizens in their homes or find a path forward when relocation is necessary. The Town allocated $800K initial funding with continued funding of $500K (2024), $550K (2025), and $600K (2026). NeighborUp also administers the Oasis Utility Bill Program and Play It Forward Scholarship Fund for Cary.
• Advance Community HealthminorStrategic or Co-development PartnerAdvance Community Health leases space at NeighborUp Plaza. The UNC Mobile Clinic is also located at their Suite 173 location within the Plaza.
• Read and FeedminorStrategic or Co-development PartnerRead and Feed is a nonprofit partner that leases space at NeighborUp Plaza to support their community programs.
• Habitat Wake ReStore – CaryminorStrategic or Co-development PartnerHabitat Wake ReStore – Cary leases space at NeighborUp Plaza. The Plaza is a nonprofit hub supporting these organizations at below-market rates.
• Cary Chamber of CommerceminorGTM or Marketing PartnerNeighborUp holds membership in the Cary Chamber of Commerce for community engagement and support.
• NC Biotechnology CenterminorStrategic or Co-development PartnerThe NC Biotechnology Center published a feature story on Joyce, a program graduate, highlighting the partnership between NeighborUp and Wake Tech for the Biowork certification program.
• NC Courage (Soccer Team)minorGTM or Marketing PartnerThe NeighborUp Teen Board hosted a food drive at an NC Courage game, collecting cash and food donations for the NeighborUp Pantry and spreading awareness about NeighborUp's programs and services.
• Morrisville Rotary ClubminorGTM or Marketing PartnerThe NeighborUp Teen Board Executive Committee presented at the Morrisville Rotary Club on the board's creation, mission, and goals to local business and community leaders.
• White Oak FoundationminorStrategic or Co-development PartnerRecipient of $16,307.50 from the Manning Memorial Fund (split with Cary First Christian Church) to support affordable housing initiatives.
• Cary First Christian ChurchminorStrategic or Co-development PartnerRecipient of $16,307.50 from the Manning Memorial Fund (split with White Oak Foundation) to support affordable housing initiatives.
• TruBridgeminorGTM or Marketing PartnerTruBridge is listed as a training sponsor for the Workforce Development program on the Training & Coaching page.
• First Carolina BankminorGTM or Marketing PartnerFirst Carolina Bank is listed as a training sponsor for the Workforce Development program on the Training & Coaching page.
• ForgeNanominorGTM or Marketing PartnerForgeNano is listed as a training sponsor for the Workforce Development program on the Training & Coaching page.
• NC Center for NonprofitsminorOthersNeighborUp holds membership in the NC Center for Nonprofits.
• National Association of Retail ProfessionalsminorOthersNeighborUp holds membership in the National Association of Retail Professionals.
• NC Division of Employment SecurityminorStrategic or Co-development PartnerReferenced as an area resource to which NeighborUp connects clients for unemployment filing.
• Wake County Health & Human ServicesminorStrategic or Co-development PartnerWake County Health & Human Services offers help with past-due utilities, food stamps, Medicaid, and more. Referenced as an area resource.
• Wake Energy AssistanceminorStrategic or Co-development PartnerProvides aid with heating, cooling, and water bills. Referenced as an area resource.
• NC Works Career CenterminorStrategic or Co-development PartnerCareer exploration and job search resource referenced in workforce development materials.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Others

• Dorcas Ministries (legacy entity): The Cary-based thrift shop and community services organization founded in 1968 that merged with Western Wake Crisis Ministry to form NeighborUp. Closely comparable historically and now part of the subject company itself, referenced for continuity of programs and brand.

Direct peers

• Salvation Army of the Carolinas: Faith-based nonprofit providing emergency financial assistance, food, housing support, and social services across the Carolinas. Directly comparable as a multi-service crisis assistance organization with similar program mix.
• Inter-Faith Food Shuttle: Wake County-based nonprofit focused on ending hunger through food distribution, mobile markets, and nutrition programs. Comparable as a hunger-relief nonprofit serving the same Wake County geography with food pantry and distribution models similar to NeighborUp's Cary and Apex pantries.
• Habitat for Humanity of Wake County: Nonprofit focused on affordable housing and homeownership in Wake County. Comparable through the Stable Homes Cary program focus on housing stabilization, and already co-located at NeighborUp Plaza via the Wake ReStore partnership.
• Urban Ministries of Durham: Multi-service nonprofit providing food, shelter, and supportive services to neighbors in crisis in the Durham area. Comparable as a community-based social services organization with an integrated food pantry, case management, and crisis assistance model.
• Catholic Charities Diocese of Raleigh: Faith-affiliated social services organization serving central and eastern North Carolina with emergency assistance, food pantries, and housing support programs. Closely comparable in mission, service mix, and North Carolina geography.
• Raleigh Rescue Mission: Nonprofit serving the greater Raleigh area with emergency shelter, food, clothing, and recovery programs for people experiencing homelessness and crisis. Comparable as a faith-rooted crisis services nonprofit in the Wake County region.
• Food Bank of Central & Eastern NC: Regional food bank serving a 34-county area including Wake County, distributing food to partner agencies and pantries like NeighborUp's. Comparable as a hunger-relief nonprofit operating food distribution programs across overlapping geographies in North Carolina.
• TROSA (Triangle Residential Options for Substance Abusers): Durham-based nonprofit providing workforce development, vocational training, and supportive services for individuals in recovery. Comparable through NeighborUp's workforce development training and career coaching programs serving similar populations in the Research Triangle.

Broad incumbents

• Goodwill Industries of Eastern NC: Large regional nonprofit operating thrift retail stores (analogous to Dorcas Thrift Shop) and workforce development/job training programs across eastern North Carolina. Comparable through the combination of thrift retail revenue model and workforce training services, though at significantly larger scale.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@DorcasMinistries
• Facebookfacebook.com/NeighborUpNC
• LinkedInlinkedin.com/company/neighborupnc
• Instagraminstagram.com/neighborupnc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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