mkbasics

What mkbasics does

mkbasics is a Dutch certified occupational health service (gecertificeerde arbodienst) and wholly owned subsidiary of Arbo Unie, the long-established Dutch occupational-health conglomerate with origins in the early 20th century. The company advises Dutch employers on prevention, sick-leave (verzuim) guidance, and reintegration, ensuring compliance with the Wet verbetering poortwachter (Gatekeeper Improvement Act). Approximately 140 employees serve the SME/MKB-focused mkbasics brand across 30+ physical service locations throughout the Netherlands, while sister brand Arbo Unie targets larger enterprise clients and sister brand belife delivers physiotherapy and psychological support.

The core product is a five-tier absence subscription portfolio anchored by a fixed case manager and a multidisciplinary health team (occupational physicians, psychologists via belife, labour and health advisors, vocational experts, ergonomists, occupational social workers). Pricing is per employee per year on a 3-year contract (with a 5% discount) and ranges from €36.30 (Support from week 4, for organisations with 30+ employees) up to €213 (Compleet, full protocol coverage for up to two years, limited to organisations with ≤10 employees), with mid-tier Basis (€79) and Extra (€145) options; services beyond the pre-paid protocol window are invoiced on a post-calculation (usage-based) basis. Underpinning the delivery is Xpert Suite, a proprietary absence-management platform with a customer portal (Klantportaal) and a per-employer secure Datakluis (data vault) that integrates with employer HR systems. ISO27001 certification and BIG-registered bedrijfsartsen reinforce the regulatory posture.

Commercially, mkbasics runs a sales-led GTM with direct enterprise field sales, no connection fees, and a flagship channel partnership added in September 2024 with Nationale-Nederlanden under its Verzuimpakket Werkgever, extending reach into small employers. Revenue is predominantly recurring subscription, augmented by usage-based post-calculation billing and ancillary revenue from in-company verzuimtraining (absence training) and broader occupational-health service extensions such as PAGO, PMO, RI&E, vaccinations and vitality programmes. The company maintains a multi-channel presence through LinkedIn, a monthly newsletter, a content-rich knowledge base, webinars, and direct sales outreach.

Name

mkbasics

Legal name

mkbasics

Website

https://mkbasics.nl

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

mkbasics is a Dutch certified occupational health service and Arbo Unie subsidiary offering absence-management subscriptions and reintegration support to Dutch employers via its Xpert Suite platform, supported by 30+ service locations nationwide.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), All Other Business Support Services (561499)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

Keywords

• Absence management services
• Occupational health services
• Reintegration support
• Workplace health advisory
• Employee wellbeing programs

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices27 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Absence Management Subscriptions: Annual subscription model based on number of employees. Five tiers available with different coverage levels (first 2 weeks, first 6 weeks, or 2 years of guidance included). After coverage period, services are invoiced on post-calculation basis. Discount of 5% automatically applied for 3-year contracts.
2. Ad hoc Services (Post-calculation): Services beyond the included coverage period are invoiced based on actual services rendered. Employers pay per service used after the protocol-based guidance period expires.
3. Incompany Absence Training: Customized training programs on absence management for organizations, including vision on vitality and absence, purpose of occupational health policy, the Wet verbetering poortwachter (Gatekeeper Improvement Act), and practical conversation techniques.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

mkbasics is a Dutch certified occupational health service (arbodienst) providing absence management, reintegration guidance, and workplace health advisory to Dutch employers. The core offering is a portfolio of per-employee annual subscriptions covering protocol-based absence guidance under the Wet verbetering poortwachter, supported by a fixed case manager, multidisciplinary Gezondheidsteam, and the proprietary Xpert Suite absence management platform. Services are delivered across 30+ physical locations throughout the Netherlands under the Arbo Unie corporate umbrella.

Product overview

mkbasics is the Arbo Unie subsidiary brand serving the SME/mkb market. Its core offering is a portfolio of five absence management subscriptions (Basis, Extra, Compleet, Ondersteuning vanaf week 1, and Ondersteuning vanaf week 4), all anchored by a fixed case manager and multidisciplinary health team. The digital backbone is Xpert Suite, a cloud-based absence management platform with a client portal, employee portal, and secure datakluis for personal data. The subscription tiers differ in how many weeks of protocol-based guidance are pre-financially covered versus post-calculated. Supplementary offerings include an in-company absence management training, occupational expert investigations, and a broad range of health and safety services (physiotherapy, mental health support, PAGO, PMO, RI&E, vaccinations, vitality programs) delivered through Arbo Unie and belife sister brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Verzuimabonnement Basis Entry-level absence management subscription covering protocol-based guidance during the first two weeks of illness absence, with a fixed case manager and employer coordination. After the first two weeks, services are billed via post-calculation at EUR 79.00 per employee per year on a 3-year contract.
• Verzuimabonnement Extra Mid-tier absence management subscription providing protocol-based guidance for the first six weeks of illness absence, offering broader financial coverage than the Basis plan. Priced at EUR 145.00 per employee per year on a 3-year contract and only available to organizations without ongoing absence cases.
• Verzuimabonnement Compleet Comprehensive absence management subscription for small organizations with max. 10 employees covering all guidance according to protocol financially, including up to two years of absence support. Priced at EUR 213.00 per employee per year on a 3-year contract.
• Verzuimabonnement Ondersteuning vanaf week 1 Low-cost absence subscription with active support from the first day of illness, where all services are billed via post-calculation rather than pre-covered. Priced at EUR 36.60 per employee per year on a 3-year contract.
• Verzuimabonnement Ondersteuning vanaf week 4 Low-cost absence subscription for organizations with 30+ employees where the employer self-manages the first three weeks of absence and mkbasics begins support from week 4 onwards. Priced at EUR 36.30 per employee per year on a 3-year contract.
• Xpert Suite Comprehensive absence management system (verzuimsysteem) that enables employees, managers, HR professionals, case managers, and occupational physicians to collaborate within a single platform. Includes a secure data vault (Datakluis) for personal employee data, automated HR system integration, and a client portal with 24/7 availability for absence reporting and dossier management.
• Incompany Verzuimtraining Customized in-company training program on absence management for organizations, covering vision on vitality and absence, purpose of occupational health policy, the Wet verbetering poortwachter (Gatekeeper Improvement Act), and practical conversation techniques for managers and HR professionals.
• Gezondheidsteam A fixed multidisciplinary health team assigned to each client, comprising occupational physicians, case managers, labour and health advisors, and vocational experts, providing continuous expertise throughout absence and reintegration processes.
• Gezond en veilig werken (Additional Health and Safety Services) Additional services for healthy and safe working environments, including company physiotherapy, occupational social work, medical examinations, mental support, periodic occupational health examinations (PAGO), preventive medical examinations (PMO), risk inventory and evaluation (RI&E), vaccinations, confidential advisor, vitality programs, and menopause and work support.

Quantifiable outcome

• Employers receive fixed case manager who takes over absence process administration
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Nationale-NederlandenflagshipGTM or Marketing Partner · 1 September 2024From September 2024, mkbasics was added as one of the preferred suppliers within the Absence Package Employer (Verzuimpakket Werkgever) of Nationale-Nederlanden insurance company. For smaller employers, this represents a valuable expansion of possibilities to effectively manage absence.
• Arbo UniecoreStrategic or Co-development PartnerMkbasics is a subsidiary (dochteronderneming) of Arbo Unie. Arbo Unie is an occupational health service for the large enterprise market, with over 100 years of experience in occupational health and sustainable employability. Mkbasics leverages Arbo Unie's national physical location infrastructure, specialized expertise (psychologists, occupational social workers, ergonomists), and organizational resources.
• belifecoreStrategic or Co-development PartnerBelife contributes to the health and vitality of working Netherlands through company physiotherapy and psychological support. Belife helps determine the course for a healthy and productive organization and works together with employers on healthy, vital, and productive employees. Services are partially delivered by belife under the mkbasics brand.
• Arbo Unie (service locations)coreTechnology or IntegrationMkbasics uses the physical consultation locations of parent organization Arbo Unie throughout the Netherlands, enabling national coverage with local presence. Services such as company physiotherapy, occupational social work, medical examinations, and preventive medical research are (partially) executed by Arbo Unie or belife.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Mercer: Mercer is a global HR and health-benefits consulting firm that advises employers on absence, disability, and EAP programmes. Comparable to mkbasics as a broader-scale provider of employer-sponsored health and absence solutions.
• Cigna Healthcare: Cigna provides global employer health benefits including behavioural health, EAPs, and absence management solutions. Overlaps with mkbasics at the EAP/employer-sponsored health layer, though operating at much broader international scale.
• Bupa: Bupa is a global health-services group providing health insurance, workplace health, and occupational health services. Comparable as a broad incumbent offering employer-facing health services, though at significantly larger scale and international footprint.

Direct peers

• HumanCapitalCare: HumanCapitalCare is a Dutch occupational health and absence management provider serving SMEs and larger employers. Operates an almost identical subscription-based arbodienst model with multidisciplinary health teams.
• ArboNed: ArboNed is one of the largest certified Dutch arbodiensten, offering absence management, occupational health, and reintegration services to employers. Directly competes with mkbasics across the same SME and mid-market customer base under the same regulatory framework.
• Zorg van de Zaak: Zorg van de Zaak is a Dutch occupational health service providing case management, occupational physicians, and reintegration support. Competes head-to-head with mkbasics for Dutch employer contracts under the same Gatekeeper Improvement Act framework.
• 365/Aronia: 365 (now part of Aronia) is a Dutch occupational health and absence management provider serving employers nationwide. Competes with mkbasics on subscription-based arbodienst offerings for the SME segment.

Emerging players

• Readaar: Readaar provides reintegration and second-spoor trajectory services in the Netherlands, often used alongside arbodiensten. Comparable to mkbasics' reintegration and arbeidsdeskundig onderzoek offerings, though focused specifically on outplacement tracks.
• Encare: Encare is a Dutch e-health and occupational health platform focused on digital tooling for occupational physicians and case management. Overlaps with mkbasics' Xpert Suite proposition through a more digital-first delivery model.

Others

• Stichting Bedrijfsartsen Nederland (SBN): SBN is the Dutch industry association for occupational physicians and a network of regionally anchored arbodienst practices. Comparable as an ecosystem participant shaping Dutch occupational health delivery, though operating as a member organisation rather than a direct commercial competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mkbasicsnl
• Xx.com/MKBasicsnl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mkbasics