braintree.ma
Town of Braintree, Massachusetts is a municipal government founded in 1625 that delivers statutory public services — public safety, utilities, permitting, and community programs — to approximately 40,000 residents in the Greater Boston metropolitan area.
- Company typePublic
- Founded-
- HeadquartersNew Braintree, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What braintree.ma does
The Town of Braintree (braintreema.gov) is a municipal government entity in Norfolk County, Massachusetts, founded in 1625 as one of the earliest settlements in Massachusetts Bay Colony. It serves approximately 40,000 residents within the Greater Boston metropolitan area, bordering Quincy, Weymouth, Holbrook, and Randolph. The Town delivers statutory municipal services including public safety (police, fire, emergency management), public works (trash and recycling collection, water and sewer utilities, road maintenance, stormwater management), planning and zoning, permitting and licensing, parks and recreation, elder affairs, public library services through Thayer Public Library, and general administrative functions. Governance is provided by an elected Mayor (currently Erin V. Joyce, serving as Chief Executive Officer) and an elected Town Council.
The Town's digital infrastructure is built on the CivicPlus CivicEngage content management system, which powers braintreema.gov and integrates online permitting (PermitEyes), emergency alerting (Smart911/Braintree Alerts), issue reporting (SeeClickFix), and bill payment (UniPayGold via UniBank). Service delivery spans physical channels (Town Hall, Recycling Center, Water and Sewer Office, Police Records, Library) and digital channels (the municipal website, social media platforms including Facebook, X, Instagram, and Nextdoor, and the 02184 weekly newsletter). The Town also operates the Braintree Electric Light Department (BELD) as a municipal utility.
Revenue is generated primarily through property taxes (collected quarterly), supplemented by water and sewer fees, trash collection fees, motor vehicle excise taxes, permit and license fees (e.g., $40 for a four-year business certificate), and vital records transaction fees. The Town is funded entirely through this municipal taxation and fee structure rather than through commercial funding rounds, and it does not publish specific revenue figures on its website, though fiscal year budgets spanning FY2014 through FY2027 are maintained by the Municipal Finance department. Recent strategic activity has emphasized digital service expansion, environmental resilience (MVP 2.0 grant, PurpleAir air sensor program), and regional intergovernmental coordination with MBTA, MWRA, MAPC, and state/federal environmental agencies.
braintree.ma firmographics
Firmographics- Name
- braintree.ma
- Legal name
- Braintree, MA
- Website
- https://braintreema.gov
- Company type
- Public
- Operating status
- Operating
- Short description
- Town of Braintree, Massachusetts is a municipal government founded in 1625 that delivers statutory public services — public safety, utilities, permitting, and community programs — to approximately 40,000 residents in the Greater Boston metropolitan area.
- Ownership category
- akta.pro rank
braintree.ma industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120), Administration of Urban Planning and Community and Rural Development (92512)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Economic Development & Business Licensing (Local) (BPAIACAN)
- akta.pro secondary industries
- Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)
Keywords
Where braintree.ma is headquartered
LocationHeadquarters
- HQ city
- New Braintree
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
braintree.ma business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Property Tax Revenue: Primary municipal revenue source from real estate property taxes collected quarterly by the Town of Braintree. First quarter due August 1, second quarter due November 1, third quarter due February 1, fourth quarter due May 1.
- Water and Sewer Fees: Charges for water and sewer services provided to residents and businesses throughout Braintree.
- Trash Collection Fees: Fees for curbside trash collection services provided to residents. Residents can opt out with proof of private contractor service.
- Excise Taxes: Motor vehicle excise taxes collected by the Town and deposited into the General Fund for services.
- Permit and License Fees: Fees collected for building permits, business certificates ($40 for 4 years), health permits, alcohol licenses, and various other municipal licenses.
- Vital Records Fees: Fees for ordering vital records including birth, death, and marriage certificates online.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Business Certificate Filing |
| One time/ perpetual license | Pay-as-you-go | Compost Bin Purchase |
| Other | Annual | Dog License Registration |
Distribution channels4 records
Marketing channels8 records
braintree.ma product offering
Product offeringCore offering
The Town of Braintree operates as a municipal government delivering essential local services to residents and businesses within its jurisdiction. Core offerings include public safety (police and fire), public works (water, sewer, trash, recycling, road maintenance), permitting and licensing, tax and excise billing, vital records, recreation and parks, library services, elder services, and community development. Service delivery combines in-person access at Town Hall with online self-service through the municipal website for payments, permits, alerts, and issue reporting.
Product overview
Braintree.ma is the official municipal government website for the Town of Braintree, Massachusetts, providing residents with access to local government services and information. The website offers a comprehensive digital platform built on the CivicPlus CivicEngage system, enabling residents to access online bill payment services (taxes, trash, water/sewer), online permitting through PermitEyes, emergency alerts via Smart911/Braintree Alerts, and various public safety services including police, fire, and emergency management. The site also provides public works services (trash/recycling, water/sewer, stormwater), recreation and community events programs, library services through Thayer Public Library, and issue reporting through SeeClickFix integration. The municipal services portfolio spans departments including the Braintree Electric Light Department (BELD), Braintree Public Schools communications via ParentSquare, Elder Affairs, Human Resources, Planning & Community Development, and Town Clerk functions.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Bill Payment Services
- Online Permitting System
- Braintree Alerts (Smart911)
- Police Department Services
- Public Works Services
- Recreation and Community Events
- Thayer Public Library Services
- Report an Issue (SeeClickFix)
- Dog Licensing
- Employment Opportunities
Companies that use braintree.ma
Customer profileSegments2 records
Ideal customer profiles2 records
braintree.ma technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
braintree.ma partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered regional and core.
- Massachusetts Bay Transportation Authority (MBTA)regionalBraintree participates in regional transportation planning through the MBTA, contributing to transit services for the Greater Boston metropolitan area.
- Massachusetts Water Resources Authority (MWRA)regionalRegional water and sewer authority serving communities in the Greater Boston area including Braintree.
- Metropolitan Area Planning Council (MAPC)regionalRegional planning agency serving Boston area communities including Braintree, focused on sustainable development and regional coordination.
- Tri-Town Board of Water CommissionersregionalJoint water commission serving Braintree and neighboring communities for regional water management.
- Massachusetts Department of Fish and GameregionalState agency supporting river and fisheries restoration projects in Braintree.
- Mass Bays Program (EPA Grant #CE96173901)regionalEnvironmental protection program under EPA grant supporting coastal and bay restoration efforts.
- U.S. Fish and Wildlife ServiceregionalFederal agency supporting fisheries and wildlife restoration projects in Braintree.
- CivicPluscoreWebsite platform provider for the Town of Braintree's official municipal website (braintreema.gov) powering content management, online services, and resident engagement tools.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
braintree.ma competitors and assessment
Company assessmentDirect peers
- Town of Hingham, MA: South Shore suburban Massachusetts municipality of ~24,000 residents operating comparable full municipal services including public safety, water, DPW, permitting, and recreation. Comparable in affluent suburban Boston profile and revenue structure.
- City of Quincy, MA: Direct neighbor in Norfolk County with ~100,000 residents; operates the same municipal services mix (public safety, utilities, permitting, recreation) and shares MBTA, MWRA, and MAPC regional partnerships with Braintree. Most directly comparable adjacent municipality.
- Town of Canton, MA: Norfolk County municipality of ~23,000 residents bordering Braintree region; operates the same municipal services mix and shares regional coordination via MAPC. Comparable governance and operating model in the Greater Boston suburban market.
- Town of Norwood, MA: Norfolk County-adjacent suburban Massachusetts municipality of ~31,000 residents; operates comparable municipal services including police, fire, DPW, water/sewer, and recreation. Closely comparable in scale and Greater Boston suburban context.
- Town of Brookline, MA: Affluent Greater Boston suburban municipality of ~63,000 residents operating comparable municipal services including police, fire, public works, water/sewer, permitting, and recreation. Similar tax-base profile and digital service delivery approach.
- Town of Holbrook, MA: Smaller (~11,000 residents) adjacent Norfolk County municipality directly bordering Braintree; operates the same core municipal services and shares regional water and planning relationships. Comparable in operating model despite smaller scale.
- Town of Plymouth, MA: Massachusetts municipality of ~62,000 residents with similar suburban municipal service portfolio including public safety, water/sewer, permitting, recreation, and library services. Comparable governance model and revenue mix via property tax and fees.
- City of Framingham, MA: Mid-sized (~72,000 residents) Massachusetts municipality operating an analogous full-service municipal portfolio including public safety, utilities, permitting, and recreation. Comparable in governance structure (mayor-council) and revenue diversification.
- Town of Weymouth, MA: Neighboring Norfolk County suburb of ~64,000 residents; directly comparable Massachusetts municipality offering the same municipal services portfolio including police, fire, DPW, water/sewer, permitting, and recreation. Shares Braintree's Greater Boston suburban context and regional service relationships.
- Town of Randolph, MA: Bordering Norfolk County suburb of ~34,000 residents with the closest population match to Braintree. Operates comparable municipal services including police, fire, DPW, water/sewer, and recreation; engages in similar regional coordination via MAPC and MWRA.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
braintree.ma social profiles
Digital presencebraintree.ma financial estimates
Financial estimateRevenue estimate
Valuation estimate
braintree.ma leadership team
Management profileNumber of profiles
Profiles2 records
braintree.ma funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
braintree.ma M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about braintree.ma
What does braintree.ma do?
The Town of Braintree operates as a municipal government delivering essential local services to residents and businesses within its jurisdiction. Core offerings include public safety (police and fire), public works (water, sewer, trash, recycling, road maintenance), permitting and licensing, tax and excise billing, vital records, recreation and parks, library services, elder services, and community development. Service delivery combines in-person access at Town Hall with online self-service through the municipal website for payments, permits, alerts, and issue reporting.
Is braintree.ma a public or private company?
braintree.ma is a public company. It is classified as state government owned and is currently operating.
When was braintree.ma founded?
braintree.ma was founded in -1.
Where is braintree.ma based?
braintree.ma is headquartered in New Braintree, United States, in the North America region.
How does braintree.ma make money?
Six revenue lines are on record. Property Tax Revenue is the primary driver. The others are water and Sewer Fees, trash Collection Fees, excise Taxes, permit and License Fees and vital Records Fees.
Who are braintree.ma's main competitors?
Direct peers on record are Town of Hingham, MA, City of Quincy, MA, Town of Canton, MA, Town of Norwood, MA, Town of Brookline, MA, Town of Holbrook, MA, Town of Plymouth, MA, City of Framingham, MA, Town of Weymouth, MA and Town of Randolph, MA.
Does braintree.ma have an API?
No public API is recorded for braintree.ma.
What industry is braintree.ma in?
braintree.ma's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAN, Economic Development & Business Licensing (Local), with a secondary code of BPAIACAE, Planning, Zoning, Permitting & Code Enforcement. Its NAICS code is 925 and its SIC code is 7340.