Wells House

What Wells House does

Wells House is a Maryland-based nonprofit behavioral health organization founded in the 1970s that delivers a full continuum of care for substance use disorders (SUD) and co-occurring mental health conditions across two physical facilities in Hagerstown (Washington County, headquarters) and Frederick (Frederick County), supplemented by telehealth services available statewide. The organization served 650+ patients annually as of recent disclosures and reports 92%+ of patients achieving quality-of-life improvements and 88%+ finding services helpful and accessible. Its integrated service portfolio spans Level 3.1 residential care (4-6 month average stay), intensive outpatient (IOP; four three-hour group sessions weekly over a 60-120 day stay), standard outpatient, medication-assisted treatment via telemedicine partnership with University of Maryland Medical Center, and an outpatient mental health clinic offering individual, group, couples, family, and children's therapy plus psychiatric medication management.

Adjunctive offerings include trauma-informed yoga (delivered by Yogamour), a 10-week music therapy program (Noteable Progressions), and announced upcoming acupuncture and tai chi services. The telehealth platform is built on secure video, phone, and online messaging channels, enabling licensed mental health professionals to deliver care statewide across Maryland. Clinical operations are grounded in ASAM-criteria assessments, evidence-based modalities (CBT, DBT, motivational interviewing, EMDR), and CARF accreditation, with peer-support services staffed by individuals in long-term recovery providing a lived-experience layer to clinical care.

Wells House operates on a fee-for-service reimbursement model, billing Maryland Medicaid, Medicare, and major commercial insurers including CareFirst BlueCross BlueShield, Aetna, Cigna/EverNorth, Carelon Behavioral Health, Quest Behavioral Health, and Kaiser Permanente of the Mid-Atlantic, with private-pay and uninsured/sliding-scale options available. Customer acquisition is community-embedded and referral-driven rather than paid-marketing-led: patients enter via self-referral, Frederick County Drug Treatment Court mandates, health department and social services referrals, family members, jails, and other treatment programs. The organization maintains a 18+ partner ecosystem spanning judiciary, state agencies, healthcare systems, education, recovery housing, and complementary therapy providers. Recent strategic activity under new CEO Christina Trenton-Nee (who succeeded 25+ year veteran Charlie Mooneyhan) has emphasized telehealth expansion, holistic therapy addition, and clinical capacity buildout.

Name

Wells House

Legal name

Wells House

Website

https://wellshouse.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Wells House is a Maryland nonprofit behavioral health organization providing integrated substance use disorder treatment and outpatient mental health services across two facilities in Hagerstown and Frederick, serving 650+ patients annually with a full continuum of residential, IOP, outpatient, and statewide telehealth care.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

Keywords

• Substance use treatment
• Mental health services
• Outpatient therapy
• Residential treatment
• Telehealth counseling

Headquarters

HQ city

Hagerstown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement (Government & Commercial): Wells House accepts Maryland Medicaid, Medicare, and multiple commercial insurers including CareFirst BlueCross BlueShield, Aetna, Cigna (EverNorth), Carelon Behavioral Health, Quest Behavioral Health, and Kaiser Permanente of the Mid Atlantic. Treatment costs are substantially covered by insurance.
2. Private Pay / Out-of-Pocket: Wells House accepts private pay clients. Fees are determined on a case-by-case basis; patients are directed to call for current rates.
3. Uninsured / Sliding Scale: Wells House also accepts individuals who do not have insurance coverage, potentially offering sliding-scale or subsidized services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Wells House is a private nonprofit behavioral health organization in Maryland delivering a full continuum of care for adults with substance use disorders (SUD) and co-occurring mental health conditions. Services span residential (Level 3.1), intensive outpatient (IOP), standard outpatient, individual/group/couples/family therapy, medication-assisted treatment (MAT), psychiatric medication management, and telehealth delivered across Maryland. Programs operate from facilities in Hagerstown and Frederick, MD, with holistic and experiential adjuncts such as trauma-informed yoga and music therapy.

Product overview

Wells House is a behavioral health services organization offering a comprehensive continuum of care for substance use disorder treatment and mental health services. The portfolio consists of two core service lines: Substance Use Disorder Treatment (encompassing evaluations, outpatient, intensive outpatient, and Level 3.1 residential programs) and Mental Health Services delivered through an Outpatient Mental Health Clinic (including individual, family, couples, and group therapy). The organization integrates virtual/telehealth capabilities, medication-assisted treatment (MAT), peer support services, and holistic/experiential therapies (yoga, music therapy, acupuncture, Tai Chi) to provide whole-person care. Services are available at facilities in Hagerstown and Frederick, Maryland, with telemedicine options available statewide.

Differentiator

Problem solved

Functional benefit

Products and services

• Substance Use Disorder Treatment

Quantifiable outcome

• 92+ percent of patients report quality of life improvements after treatment
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

18 partnerships are on record, tiered major, core and minor.

• Maryland Community Health Resources CommissionmajorStrategic or Co-development PartnerMajor financial supporter listed among the top-tier supporters of Wells House during its 50-year history. Provides funding to support the organization's mission of delivering SUD and mental health services to Maryland communities.
• Frederick County Health DepartmentmajorStrategic or Co-development PartnerMajor community health partner supporting Wells House's behavioral health mission in Frederick County, Maryland.
• The United Way of Frederick CountymajorStrategic or Co-development PartnerMajor supporter and funder of Wells House programs in Frederick County. United Way partnerships typically involve both funding and referral coordination.
• Maryland Department of Human Resources; Maryland Emergency Food ProgramcoreStrategic or Co-development PartnerState-level partner providing emergency food support to patients in Wells House's residential program. Helps address basic needs (food, clothing, housing, transportation) that are part of individualized treatment planning.
• University of Maryland Medical Center, Department of PsychiatrycoreTechnology or IntegrationTelemedicine partnership for Medication-Assisted Treatment (MAT). During intake, patients with opioid or alcohol use disorders requiring MAT (Buprenorphine or Vivitrol) are referred to telemedicine services delivered in collaboration with psychiatrists at UMMC Department of Psychiatry.
• Antietam Family HealthcoreStrategic or Co-development PartnerPsychiatry services partner for medication management. Available to Wells House patients who see therapists at the organization. Psychiatric appointments (in-person or virtual) are provided through this partnership.
• Frederick County Drug Treatment CourtcoreGTM or Marketing PartnerJudicial partner referring court-involved individuals to Wells House's SUD treatment programs. Independent evaluations are often required for individuals with court involvement. Direct referral pathway for drug court participants.
• Frederick County Community CollegeminorStrategic or Co-development PartnerEducational partner supporting patient academic pursuits. Wells House helps patients begin or resume academic pursuits as part of recovery. Partnership may involve referral of students or educational programming.
• Frederick Memorial HospitalminorStrategic or Co-development PartnerHealthcare system partner in Frederick County. Partnership likely involves referral coordination and integration of medical and behavioral health care.
• Frederick Rescue Mission and Beacon HousecoreStrategic or Co-development PartnerRecovery housing partner. Patients who stabilize and meet criteria for step-down services can be placed in outpatient services or recovery/transitional housing services. Wells House collaborates with these organizations for continuity of care.
• Goodwill Industries of the Monocacy ValleyminorStrategic or Co-development PartnerEmployment support partner. Wells House patients are encouraged to seek and maintain employment while in treatment. Goodwill provides job training and employment services to support patient reintegration.
• Frederick County Department of Social ServicescoreStrategic or Co-development PartnerReferral partner providing social services coordination for patients. May assist patients with SNAP benefits, housing, and other social determinants of health.
• Heartly HouseminorStrategic or Co-development PartnerLocal domestic violence and abuse services organization in Frederick County. May provide referral services for patients with co-occurring trauma and domestic violence situations.
• Frederick County Workforce ServicesminorStrategic or Co-development PartnerEmployment services partner helping patients obtain and maintain employment during and after treatment. Coordinates with patient work schedules in IOP and OP programs.
• Mental Health Association of Frederick CountyminorStrategic or Co-development PartnerMental health advocacy and services organization. Listed in patient resources alongside SAMHSA, National Institute on Drug Abuse, and other reputable behavioral health organizations.
• Yogamour Yoga & Healing Arts Center (Frederick, MD)minorStrategic or Co-development PartnerTrauma-informed yoga partner. Louise Holcolm from Yogamour provides weekly trauma-informed yoga sessions for up to 15 Wells House patients on-site. Yoga is used as an adjunctive therapy for SUD recovery and relapse prevention.
• Noteable Progressions Music Therapy ServicesminorStrategic or Co-development PartnerMusic therapy partner providing 10-week music therapy sessions to male patients in Frederick. Led by founder Darcy L. O'Daniel. Music therapy has been shown to reduce anxiety, depression, and stress among persons in recovery from SUD.
• SAMHSA (Substance Abuse and Mental Health Services Administration)minorStrategic or Co-development PartnerListed in patient resources as a national resource for behavioral health information. Also provides the Medication Assisted Treatment Physician Locator used by Wells House for MAT referrals.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Recovery Centers of America: Multi-state residential and outpatient SUD treatment operator with a Mid-Atlantic footprint including Maryland. Larger, investor-backed competitor offering the same residential and IOP continuum Wells House provides, with national marketing and capital advantages.
• Sheppard Pratt Health System: Maryland's largest nonprofit behavioral health system offering inpatient psychiatric, residential, outpatient, and telehealth across the full acuity spectrum. Broader and more capital-intensive than Wells House but directly competes for outpatient mental health and SUD referrals in the same Maryland counties.

Direct peers

• Ashley Addiction Treatment: Maryland-based nonprofit operator of residential SUD treatment and outpatient programs serving the Mid-Atlantic. Directly comparable to Wells House in residential level of care, MAT, and IOP offerings, with overlap in target population and payer mix.
• Pyramid Healthcare: Mid-Atlantic behavioral health provider offering residential SUD treatment, IOP, MAT, and mental health services across Pennsylvania and Maryland. Comparable continuum of care and community-embedded referral model to Wells House.
• Caron Treatment Centers: Nonprofit residential SUD and co-occurring disorder treatment provider serving the Mid-Atlantic and nationally. Comparable in clinical model (residential, MAT, family programming) and CARF-accredited quality posture, though larger in scale.
• Father Martin's Ashley: Nonprofit residential SUD and co-occurring disorder treatment provider on Maryland's Eastern Shore. Comparable ASAM-level residential programming, family services, and payer mix to Wells House.
• Maryland Addiction Recovery Center: Provides residential, IOP, and outpatient SUD treatment in Maryland with integrated mental health services. Competes head-to-head with Wells House for court-referred, Medicaid, and commercial patients across central Maryland.

Emerging players

• BrightView Health: Multi-state outpatient SUD and MAT provider scaling via telehealth and clinic expansion across the Mid-Atlantic, including Maryland. Overlaps with Wells House on IOP, MAT, and Medicaid-funded patients but with significantly larger capital base and digital-first delivery.
• Sandstone Care: Adolescent and young adult-focused residential, IOP, and outpatient SUD/MH provider expanding across the Mid-Atlantic. Partial overlap with Wells House on adolescent mental health services and IOP delivery, with a more capital-backed growth model.

Regional players

• Waystation (now Mosaic Group / behavioral health affiliates): Maryland-based behavioral health nonprofit historically operating residential and community programs in Frederick County region. Comparable mission, geography, and residential model to Wells House.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/WellsHouseIncMD
• LinkedInlinkedin.com/company/wells-house-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wells House