High Point Public Library

What High Point Public Library does

High Point Public Library is a municipal public library operated as a department of the City of High Point, North Carolina, serving the general public of High Point and surrounding community. It provides free access to physical and digital books, media, research databases, and educational programming from a single main location at 901 N Main Street, with no charges to residents. Services are funded primarily through City of High Point municipal tax revenues and appropriations; the library does not operate as a commercial revenue-generating entity. The customer base is horizontal, comprising all community members seeking access to knowledge, children's programming, research tools, and free entertainment.

The library's technology foundation is a standard NC Cardinal consortium catalog and account management platform, which provides shared catalog access, interlibrary loan, and digital resource sharing across North Carolina libraries. Online services include a public catalog and patron accounts available 24/7, with research and e-learning resources supplied through NC LIVE integrations including Gale Group's Business Plan Handbook, Reference USA, and Hoover's Online Database. The library's website is built on the CivicPlus government platform, with community communications routed through the City of High Point's Notify Me email alert system.

Distribution combines a physical storefront at the main branch with off-site community programming, including Farmers Market partnerships (Youth Market Day), Saturday Community Cafe, author events, and Friends of the Library fundraising book sales. The library holds Certified Autism Center designation, indicating staff training and sensory-friendly accommodations for neurodiverse visitors, and reaches patrons through social media channels (Facebook, X, Instagram) and email newsletters. Go-to-market is community-led: the library functions as a civic resource rather than a commercial provider, with no pricing model, sales motion, or revenue contracts.

Name

High Point Public Library

Legal name

High Point Public Library

Website

https://highpointpubliclibrary.com

Company type

Private

Operating status

Operating

Short description

High Point Public Library is a municipal public library operated by the City of High Point, NC, providing free books, media, research databases, community programming, and accessibility services to community residents from a single main branch and via off-site partnerships.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Educational Support Services (611710)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Community Center Education Programs (EDAAAFAB)

Keywords

• Public library services
• Community programming
• Research databases
• Educational resources
• Books and media

Headquarters

HQ city

High Point

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Library Services: Public library services are provided free of charge to community residents, funded primarily through municipal tax revenues and city government appropriations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

High Point Public Library is a municipal public library providing free access to physical and digital book and media collections, research databases, patron services, and community programming. Services include interlibrary loans, e-learning resources, business research databases, author events, book sales, youth programs, and a Certified Autism Center sensory-friendly environment for neurodiverse visitors. All services are offered free of charge to High Point, NC community residents, funded through municipal tax revenues and city government appropriations.

Product overview

High Point Public Library operates as a unified service offering across multiple integrated components: The High Point Library (core location and services), Books & More (physical/digital collections), Services for You (patron services), Research & eLearning (databases and digital resources), and Classes & Events (community programming). The library provides public access to information, educational resources, and community engagement through its integrated service platform.

Differentiator

Problem solved

Functional benefit

Products and services

• The High Point Library The central library service and main location at 901 N Main Street, providing access to physical and digital collections, community programs, and public services for High Point, NC residents.
• Books & More Physical and digital collection of books, media, and other materials available for patron borrowing and reference through the library catalog and NC Cardinal consortium.
• Services for You Personalized library services including patron accounts, interlibrary loans, and specialized programs for High Point community members.
• Research & eLearning Digital research tools, databases, and electronic learning resources for patrons including business databases (Gale Group Business Plan Handbook, Reference USA, Hoover's via NC LIVE) and reference materials.
• Classes & Events Community programming including author events, book sales, art exhibitions, farmers market partnerships, Youth Market Day events, Saturday Community Cafe, and youth programs.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Friends of the LibrarycoreStrategic or Co-development PartnerFriends of the Library is a dedicated support organization that runs book sales and fundraising events to benefit the library. They host Summer Book Sales with member previews and public sale days, providing revenue and community engagement.
• High Point Farmers MarketminorStrategic or Co-development PartnerThe library partners with the Farmers Market to host Youth Market Day events, bringing families and community members together. The library also serves as a location for Farmers Market-related community events.
• NC Cardinal ConsortiumcoreTechnology or IntegrationNC Cardinal is a library consortium providing shared catalog systems, interlibrary loan, and digital resource sharing across North Carolina libraries. Members access expanded collections and shared technology platforms.
• THRIVE Business Directory (High Point Chamber of Commerce)minorGTM or Marketing PartnerChamber of Commerce business directory linked through Quick Links to support local business discovery and economic development.
• Better Business BureauminorGTM or Marketing PartnerBBB directory linked through Quick Links as a business research resource for library patrons.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Emerging players

• OverDrive (Libby): Digital lending platform used by public libraries to distribute ebooks, audiobooks, and streaming media. Comparable as the digital content infrastructure that public libraries depend on for non-physical collections.
• Bibliocommons: Library technology platform providing catalogs, mobile apps, and patron engagement tools used by many public libraries. Comparable as the underlying technology layer that supports public library digital services similar to what NC Cardinal provides High Point.

Direct peers

• Cleveland Public Library: Mid-sized U.S. urban public library offering free books, media, research databases, and community programming funded by municipal support. Comparable to High Point as a peer municipal public library at a similar scale of city and footprint.
• Wake County Public Libraries: County-wide public library system in North Carolina. Comparable as a NC public library with a multi-branch footprint, NC Cardinal consortium membership, research databases, and similar community programming.
• Durham County Library: Public library serving Durham County, NC. Comparable as a peer NC public library offering free books/media, research databases, and community events through a multi-branch system funded by county appropriations.
• Charlotte Mecklenburg Library: Large NC urban public library system. Comparable as another North Carolina municipal public library serving a similar urban/suburban population with free programs, digital resources, and community partnerships, though at larger scale.
• Forsyth County Public Library: Public library system serving Winston-Salem/Forsyth County in North Carolina. Highly comparable as a nearby municipal/county library offering similar free public services, research databases, and community programming in a peer-region setting.
• Greensboro Public Library: Public library serving Greensboro, NC — the immediate neighboring city. Directly comparable in mission, funding model (municipal), and service mix (books, programming, research databases) for the High Point region.

Others

• CivicPlus: Government website and civic engagement platform provider that hosts High Point's library website. Comparable as an enabling technology partner for municipal public-facing digital services across many U.S. public libraries.

Broad incumbents

• New York Public Library: Large incumbent urban public library system. Comparable mission and service mix (free books, research databases, community programming) but operates at dramatically larger scale and serves as a national reference for public library programming.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HPPublicLibrary
• Facebookfacebook.com/HighPointPublicLibrary
• Instagraminstagram.com/highpointpubliclibrary

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about High Point Public Library