QUEST MEDICAL

What QUEST MEDICAL does

Quest Medical UK Ltd is a specialist healthcare infrastructure services provider founded in 2009 and headquartered in Brentwood, UK. Operating across seven divisions (Hub, Engineering, Logistics, Projects, Power, Meditech, and Digital), the company delivers end-to-end lifecycle services for high-value medical equipment — installation, maintenance, relocation, and managed service programmes — primarily for diagnostic imaging and radiotherapy assets. Quest runs what it describes as Europe's largest specialist medical logistics fleet of 90+ vehicles, completing over 10,500 medical unit moves annually at reported 99%+ contracted fleet uptime, with equipment under management used in the diagnosis of more than 2.6 million patients.

The customer base comprises NHS Trusts and major UK private hospital and diagnostics operators, with named engagements including Circle Health, Ramsay, Spire, Alliance Medical, medneo, and InHealth. Commercial activity is anchored by long-term service contracts (e.g., the October 2025 five-year InHealth agreement) and OEM distribution arrangements through the Meditech Marketplace channel, including partnerships with Seacrown (contrast media injectors) and Kopp Development (MRI safety products). Revenue mechanics blend recurring service contracts, project work, and product distribution.

Quest's technology base centres on a proprietary Total Management System (TMS) used for real-time equipment tracking and operational orchestration across the fleet and customer base. The firm holds four ISO certifications — 9001, 14001, 27001 (October 2025), and 13485 (January 2026) — with ISO 13485 specifically qualifying it for medical device OEM service workstreams. The workforce is described as 138 engineers plus 80+ additional staff across the seven divisions.

Name

QUEST MEDICAL

Legal name

Quest Medical UK Ltd

Website

https://questmedical.biz

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Quest Medical is a UK specialist healthcare infrastructure services provider running Europe's largest dedicated medical equipment logistics fleet. It serves NHS Trusts and major private hospital groups with installation, maintenance, relocation, and lifecycle management of diagnostic imaging and radiotherapy equipment.

Ownership category

akta.pro rank

Product category

Healthcare Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Surgical & Medical Instruments & Apparatus (3841), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

Keywords

• Healthcare infrastructure services
• Medical equipment logistics
• Mobile diagnostic support
• Medical engineering services
• Diagnostic unit maintenance

Headquarters

HQ city

Brentwood

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Engineering and Maintenance Services: Recurring service contracts for maintenance, repair, and refurbishment of mobile, modular, and static medical diagnostic units. Includes preventative maintenance programmes, 24/7 rapid-response repair teams, and OEM-approved servicing. Revenue is contract-based with extended coverage options.
2. Specialist Logistics Services: Transport, storage, and coordination services for medical units including movements, installations, and fleet management. Covers capabilities from single-axle trailers to 80-tonne scanner transport. Includes secure storage facilities with powered bays.
3. Medical Equipment Supply and Distribution: Supply of new medical equipment through distribution partners, compatible consumables, and flexible finance options. Includes appointment as UK distributor for Seacrown Contrast Media Injectors and their compatible consumables.
4. Custom Software Development and Digital Platforms: Bespoke systems development for asset tracking, reporting, dashboards, and workflow automation. Includes SaaS commercialisation plans for the logistics platform under Quest Digital division.
5. Healthcare Infrastructure Projects: Turnkey solutions for healthcare providers including site evaluation, transport, installation, commissioning, decommissioning, and infrastructure builds. Project management with dedicated managers as single point of contact.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Quest Medical provides specialist infrastructure solutions and asset management throughout the lifecycle of mobile, modular, and static diagnostic units for the UK healthcare sector. The company delivers 24/7 engineering, logistics, equipment management, and digital platform services via seven integrated service divisions to NHS Trusts and private hospital groups. Core capabilities include Europe's largest specialist medical logistics fleet (90+ vehicles), 138 specialist engineers, ISO-certified maintenance, and a proprietary Total Management System for real-time asset and compliance tracking.

Product overview

Quest Medical provides specialist infrastructure solutions and asset management throughout the lifecycle of mobile, modular and static diagnostic units. The company operates as an integrated support network of seven core service divisions: Quest Hub (24/7 command centre for calls, compliance, and assets), Quest Engineering (servicing, refurbishments, and bespoke engineering with 138 specialist engineers), Quest Logistics (managing movement of medical units with Europe's largest specialist fleet of 90+ vehicles completing 10,500+ annual moves), Quest Projects (complex healthcare infrastructure programmes), Quest Power (energy solutions), Quest Meditech (equipment management, servicing, procurement, and marketplace), and Quest Digital (software, data, and creative solutions). Supporting these divisions is a suite of internal technology platforms including the bespoke logistics platform and Total Management System (TMS) for real-time operations management.

Differentiator

Problem solved

Functional benefit

Products and services

• Quest Hub 24/7 command centre coordinating calls, compliance tracking, and asset management across Quest's nationwide healthcare operations. Service for NHS Trusts and private hospital groups requiring continuous operational support for diagnostic units.
• Quest Engineering Servicing, refurbishments, and bespoke engineering solutions for mobile, modular, and static medical units delivered by 138 specialist engineers. Includes preventative maintenance programmes, 24/7 rapid-response repair teams, and OEM-approved servicing to MHRA standards. For NHS Trusts and private healthcare providers.
• Quest Logistics Transport, installation, and fleet management services for mobile and modular diagnostic units. Operates Europe's largest specialist medical logistics fleet of 90+ vehicles completing over 10,500 medical unit moves annually, including single-axle trailers to 80-tonne scanner transport, with secure powered-bay storage facilities. For NHS Trusts and private healthcare providers.
• Quest Projects Turnkey healthcare infrastructure programme delivery including site evaluation, preparation, transport, installation, commissioning, decommissioning, and infrastructure builds. Project management with dedicated managers as single point of contact. For NHS Trusts and private hospital groups.
• Quest Power Energy and infrastructure solutions for mobile and modular healthcare environments, including temporary power provision and permanent infrastructure upgrades. For healthcare providers operating mobile diagnostic units.
• Quest Meditech Complete solutions for managing, servicing, sourcing, and selling healthcare equipment including lifecycle support, equipment provision, OEM service partnerships, and the Quest Meditech Marketplace platform for asset resale. Includes UK distribution for Seacrown Contrast Media Injectors and service for Kopp Development FerrAlert MRI ferromagnetic detection systems. For healthcare providers and diagnostic imaging operators.
• Quest Digital Bespoke systems development for asset tracking, reporting, dashboards, workflow automation, and SaaS commercialisation. Includes custom software development, real-time operational dashboards, compliance platforms, and digital branding services. For healthcare providers seeking digital solutions for asset visibility and operations management.

Quantifiable outcome

• 99%+ contracted fleet uptime maintained across all supported engineering contracts
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Seacrown Medical Co., Ltd.coreChannel Partner/ Reseller/ Distributor · 1 October 2025Quest Meditech appointed as official UK distributor for Seacrown Contrast Media Injectors and their compatible consumables for CT, MRI and Angiography applications. Quest manages sales, service, and technical support for the full Seacrown injector range as well as single-use consumables supply.
• InHealthcoreStrategic or Co-development Partner · 1 October 2025Five-year service agreement signed with InHealth for support of contrast media injector fleet. Partnership will expand over the coming year to include additional equipment across the UK. Service model includes extended coverage and loaner-exchange approach to maintain uptime.
• Renault Truck Commercials West MidlandsminorOthers · 1 September 2024Supplier of Renault T-Series trucks for Quest's national logistics fleet. Selected for driver comfort, performance, and reliability. Aftersales support and service network were key factors in the decision.
• Kopp Development Inc.coreTechnology or IntegrationQuest Meditech is the UK service and support provider for Kopp Development's FerrAlert range of MRI ferromagnetic detection systems. Quest provides installation, calibration, and ongoing technical support for FerrAlert Entry Screening Portals and Handheld Detectors, ensuring reliable performance and continuous protection for patients and staff.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• medneo: European mobile diagnostic imaging provider with UK operations. Directly comparable operating model serving mobile imaging demand across hospital and outpatient settings; Quest is a logistics/engineering supplier while medneo runs the clinical service, but they compete for the same mobile-imaging value chain.
• InHealth: UK provider of diagnostic imaging, endoscopy and outpatient services operating mobile and modular assets. Quest's five-year service agreement with InHealth highlights deep operational overlap; both serve NHS and private diagnostic demand with mobile/modular infrastructure.
• Agiliti Health: US-based medical equipment management, services and lifecycle solutions provider. Closest international comparable to Quest Meditech: outsourced medical equipment service, rental, and clinical engineering for hospitals and imaging centres under recurring contracts.
• Alliance Medical: UK and European operator of mobile diagnostic imaging (MRI, CT, PET) services and one of Quest's largest customers. Directly comparable in operating mobile medical fleets and serving NHS/private diagnostic demand, but Alliance Medical owns and operates clinical assets whereas Quest supports the operational backbone.

Broad incumbents

• Serco Group: UK-listed outsourcer with a significant healthcare services practice (e.g., NHS soft FM, pathology, diagnostic services). Competes for the same large-scale, multi-year NHS outsourcing contracts Quest targets, though with a broader services portfolio.
• Philips Healthcare: Global medical imaging and connected care incumbent with services, maintenance, and remote-monitoring offerings. Overlaps with Quest's equipment lifecycle, predictive maintenance and OEM-style partnership opportunity across NHS and private diagnostic providers.
• Siemens Healthineers: Global medical imaging OEM with an integrated services organisation that handles installation, maintenance, fleet management and digital platform delivery. Comparable to Quest at the OEM service-partner layer (Seacrown/Kopp-style authorisations) but with far broader scope.
• ISS A/S: Global facility services provider with a healthcare segment delivering soft and hard FM to hospitals. Competes for the same outsourced healthcare infrastructure wallet, although without Quest's mobile-medical specialism.
• GE HealthCare: Global medical imaging equipment OEM with a substantial services and digital arm (asset management, predictive maintenance, remote diagnostics). Competes with Quest Meditech for OEM service partnerships and operates comparable remote-monitoring platforms for installed imaging bases.
• Sodexo Healthcare: Global facility management and healthcare support services incumbent. While not specialised in mobile medical fleets, Sodexo competes for the same outsourced healthcare infrastructure and facilities management wallet at NHS trusts and private hospital groups.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/questmedicalltd
• Facebookfacebook.com/profile.php

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QUEST MEDICAL