Borough of Hellertown

What Borough of Hellertown does

The Borough of Hellertown is a municipal government entity in Northampton County, Pennsylvania, operating since 1742 under a council-manager form of government led by Mayor David J. Heintzelman and a seven-member Borough Council, with Cathy Hartranft serving as Borough Manager. The borough delivers core municipal services directly to its residents and property owners, including police protection (Chief James Baitinger), public works, sanitation and recycling, parks and recreation, zoning and code enforcement, snow removal, and administrative services. It operates its own in-house sanitation department across 5 weekly collection zones, maintains 20.68 miles of borough-owned roads plus 45 acres of active recreation fields and 50 acres of green space, and runs a joint compost center with Lower Saucon Township. Ancillary services include the Hellertown Pool (seasonal), a 2-mile Saucon Rail Trail segment, and recurring community events (Music in the Park, Community Day, Winter Restaurant Week).

The borough's revenue model is built on three streams: recurring real estate taxes (Real Estate and Fire Appropriation billed annually, collected in part via Keystone Collections Group since July 2016 for the Saucon Valley School District portion), recurring monthly garbage and recycling fees, and transactional permit/inspection fees (building permits, zoning permits, sidewalk inspections). Online payments are processed through the MuniciPAY platform (credit card fee 2.65% or $3.00 minimum; e-check $1.50). The assessed tax base stood at $132,310,600 as of November 4, 2025. The borough partners with JP Mascaro for recycling (since 2013), with Lower Saucon Township on shared facilities, with Dewey Fire Company on fire protection, and with the PA DEP on stormwater compliance under NPDES MS4 Individual Permit PAI-13. Resident outreach is conducted via the official website (hellertownborough.org), Facebook, Twitter, an email newsletter, and YouTube for live-streamed public meetings. Customer segments are entirely geographic — Hellertown residents, property owners, contractors/businesses requiring permits, and visitors from surrounding areas.

Name

Borough of Hellertown

Legal name

The Borough of Hellertown

Website

https://hellertownborough.org

Company type

Private

Founded year

1742

Operating status

Operating

Headcount range

1–10 employees

Short description

The Borough of Hellertown is a municipal government in Northampton County, Pennsylvania, providing tax collection, police, public works, sanitation, recycling, parks, and zoning services to its residents and property owners.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Remediation and Other Waste Management Services (5629)

SIC

Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Public works operations
• Sanitation recycling services
• Zoning code enforcement
• Parks recreation management

Headquarters

HQ city

Hellertown

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Real Estate Taxes: Property taxes collected from residential and commercial property owners within the borough. Tax bills include Real Estate (Property) Tax and Fire Appropriation combined on one bill.
2. Garbage and Recycling Fees: Weekly trash collection fees charged to residents for municipal sanitation services.
3. Permit and Inspection Fees: Fees collected for building permits, zoning permits, sidewalk inspections, and various code enforcement activities.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Borough of Hellertown is a municipal government entity that provides core municipal services to residents within its jurisdictional boundaries. Its primary offerings include sanitation and recycling collection (operated in-house across 5 weekly zones), road and infrastructure maintenance (20.68 miles of borough-owned roads), snow removal, parks and recreation (97 acres including Dimmick Park and the Saucon Rail Trail), police protection, zoning and code enforcement, and tax collection. Supporting services include online bill payment via MuniciPAY, building and zoning permits, and community events.

Product overview

The Borough of Hellertown provides comprehensive municipal government services to residents. The borough operates its own sanitation and recycling collection service (with 5 trash collection zones collected weekly), maintains approximately 20.68 miles of borough-owned roads, and provides parks and recreation facilities spanning approximately 97 acres including Morris J. Dimmick Park, Water Street Park, Gristmill Park North and South, and the Saucon Rail Trail. Additional services include police protection, zoning and code enforcement, tax collection, and online bill payment through the MuniciPAY platform. The borough utilizes Diligent Community for council meeting documentation and publishes council agendas and minutes digitally.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Administration Services General borough administration including tax information, budgets and audits, bill payment, code enforcement, zoning permits, and general resident services delivered through Borough Hall and online portals.
• Public Works Services Municipal infrastructure maintenance including sanitation collection, recycling services, leaf and yard waste collection, snow removal, storm water management, and road maintenance covering 20.68 miles of borough-owned roads.
• Police Services Borough police department providing law enforcement services to Hellertown residents, led by Police Chief James Baitinger with Detective John Donato, Sergeant Mike Dattilio, and Administrative Secretary Carrie Smith.
• Parks and Recreation Management of approximately 97 acres of parks including Morris J. Dimmick Park, Water Street Park, Gristmill Park, and the Saucon Rail Trail, along with the Hellertown Pool operating seasonally June through August.
• Online Bill Payment Electronic payment service for real estate taxes and garbage/recycling bills via the MuniciPAY platform, accepting credit cards (MasterCard, Discover, Amex, Visa) and electronic checks.
• Zoning and Code Enforcement Building permits, zoning compliance, site plan review, land development approval, and property maintenance code enforcement administered by the Zoning and Code Enforcement Officer.
• Real Estate Tax Collection Annual property tax collection combining Real Estate (Property) Tax and Fire Appropriation on one bill, mailed first week of February each year. Keystone Collections Group serves as the real estate tax collector for the Saucon Valley School District portion since July 1, 2016.
• Permit and Inspection Services Fees collected for building permits, zoning permits, sidewalk inspections, moving permits, rental licenses, and various code enforcement activities per the 2026 Fee Schedule.
• Saucon Valley Compost Center Seasonal yard waste drop-off facility at 2011 Springtown Hill Rd, jointly operated with Lower Saucon Township. Open to Hellertown Borough and Lower Saucon Township residents with proper ID cards.

Quantifiable outcome

• 20.68 miles of borough-maintained roads kept clear through snow removal and ongoing maintenance
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Keystone Collections GroupcoreChannel Partner/ Reseller/ Distributor · 1 July 2016Keystone Collections Group serves as the real estate tax collector for residents within the Saucon Valley School District since July 1, 2016. They provide online payment (e-Pay), mail payment, and in-person payment options at their Bethlehem office.
• JP MascarocoreChannel Partner/ Reseller/ Distributor · 1 January 2013JP Mascaro provides recycling services for the Borough of Hellertown under contract. Since early 2013, JP Mascaro switched the borough to single-stream recycling, which significantly increased recycling rates. Services are provided in two recycling zones with pickup every two weeks.
• Lower Saucon TownshipcoreStrategic or Co-development PartnerJoint operation of the Saucon Valley Compost Center at 2011 Springtown Hill Rd. Both municipalities share costs and residents of both communities have access with proper ID. Also partners on pool facilities (Lower Saucon operates pool passes for Hellertown residents), joint planning through Saucon Valley 2020 Comprehensive Plan Update, and community events.
• Dewey Fire CompanycoreStrategic or Co-development PartnerDewey Fire Company provides fire protection services for the borough. In 2025, the borough and Dewey Fire Company began a collaborative process with the Commonwealth of PA Department of Community and Economic Development through the Governor's Center for Local Government Services to address volunteer firefighter staffing issues.
• Hellertown Police DepartmentcoreOthersPolice department providing law enforcement services for the borough with staff including Police Chief James Baitinger, Detective John Donato, Sergeant Mike Dattilio, and Administrative Secretary Carrie Smith.
• Commonwealth of PA - Department of Environmental ProtectioncoreStrategic or Co-development PartnerThe borough complies with NPDES MS4 permit requirements under the Clean Water Act. DEP has listed Saucon Creek and Silver Creek as impaired due to sediment. The borough developed a Pollution Reduction Plan (PRP) in accordance with Individual Permit PAI-13.
• Lehigh Valley Planning CommissionminorOthersReview body for site plan and land development applications from the borough under §390-13 of the Subdivision and Land Development Ordinance.
• Hellertown-Lower Saucon Chamber of CommerceminorStrategic or Co-development PartnerCo-sponsor of community events including Music in the Park summer concert series and Community Day. The chamber's mission is to advance commercial, civic, and general interest of the Saucon Valley area.
• No Nonsense NeuteringminorStrategic or Co-development PartnerVeterinary clinic in Allentown, PA partnered with the borough for the Trap/Neuter/Return program addressing feral cat colonies in the community.
• UGI UtilitiesminorGTM or Marketing PartnerUGI Save Smart Home Energy Upgrades Program - Borough promotes the program offering home energy evaluations for $50, including assessment report, efficiency recommendations, and smart thermostat for Hellertown homeowners.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Borough of Doylestown: Bucks County borough providing municipal services including water, sewer, electric, public works, and parks. Functionally comparable Pennsylvania borough, larger scale but operating model aligned.
• Borough of Nazareth: Northampton County borough (adjacent county) with comparable municipal service portfolio. Same Pennsylvania borough code governance framework and similar operating scale.
• Borough of Wilson: Northampton County borough adjacent to Hellertown providing similar municipal services. Same county, comparable population scale, and similar service portfolio make it a close peer.
• Lower Saucon Township: Hellertown's immediate neighbor and existing joint-services partner (compost center, pool, comprehensive planning). Provides municipal services to a similar community profile in the Saucon Valley.
• Borough of Perkasie: Bucks County borough providing comparable municipal services including public works, parks, sanitation, and code enforcement. Similar small-town Pennsylvania borough operating model.
• Borough of Fountain Hill: Small Lehigh County borough operating with comparable municipal functions including public works, sanitation, parks, and code enforcement. Direct comparable in scale and service delivery model.
• Borough of Emmaus: Similarly sized Lehigh Valley borough providing municipal services (sanitation, public works, parks, police, zoning) to its residents. Direct comparable in population, service scope, and Pennsylvania local government structure.
• Borough of Quakertown: Bucks County borough that operates its own municipal services including electric utility, water, wastewater, and public works. Larger scale but functionally comparable governance model.
• Borough of Souderton: Small Montgomery County borough delivering municipal services via similar council-manager structure. Comparable in population and service scope.

Others

• Saucon Valley School District: Partner in the Saucon Valley 2020 Comprehensive Plan and shared community resources. Tangentially related as a public-sector entity serving the same geographic community.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/hellertownboro
• YouTubeyoutube.com/@BoroughofHellertown
• Facebookfacebook.com/HellertownBorough
• LinkedInlinkedin.com/company/borough-of-hellertown

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borough of Hellertown