American Association Of Service Coordinators

What American Association Of Service Coordinators does

The American Association of Service Coordinators (AASC) is a nonprofit professional membership association founded in 1999 and headquartered in Worthington, Ohio, serving Service Coordinators who work in HUD-subsidized affordable housing communities. AASC's membership exceeds 4,000 active professionals across more than 1,000 organizations nationwide, including individual practitioners, quality assurance providers, and property management companies such as National Church Residences, AHEPA Senior Living, and Wesley Living. The association's mission is to advance national standards of practice for service coordination through education, advocacy, and networking for professionals supporting older adults, veterans, persons with disabilities, and low-income families in affordable housing.

Name

American Association Of Service Coordinators

Legal name

American Association of Service Coordinators

Website

https://servicecoordinator.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

The American Association of Service Coordinators is a nonprofit membership association serving over 4,000 Service Coordinators in HUD-subsidized affordable housing through education, advocacy, professional certification, and a proprietary documentation platform (AASC Online) used by 3,000+ subscribers.

Ownership category

akta.pro rank

Product category

Professional Association Services

NAICS

Business Associations (813910), Professional Organizations (81392), Educational Support Services (611710)

SIC

Services-Membership Organizations (8600), Services-Educational Services (8200), Services-Prepackaged Software (7372)

akta.pro primary industry

Association & Society Conference Management (Nonprofit, Professional Bodies) (THAHACAA)

Keywords

• Professional association services
• Affordable housing training
• HUD compliance software
• Member networking services
• Service coordinator education

Headquarters

HQ city

Worthington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues: Annual membership fees provide access to training discounts, member resources, networking opportunities, Core Connections sessions, and access to the JustAASC Community platform.
2. Conference Registration: Revenue from the annual National Service Coordinator Conference with tiered pricing for members and non-members. Early bird rates: $875 (members), $1,125 (non-members). Regular rates: $975 (members), $1,225 (non-members).
3. AASC Online Software Subscription: Annual subscription for web-based service coordination documentation software. Members receive $300 discount on annual subscription price.
4. Training Certificates and CEUs: Nominal fee for training contact hour certificates ($25 for members, $35 for non-members for Core Connections sessions).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

The American Association of Service Coordinators (AASC) is a nonprofit professional membership association that serves Service Coordinators working in HUD-subsidized affordable housing. AASC delivers annual memberships, monthly training programs (Core Connections), an annual national conference, the proprietary AASC Online documentation software, the Professional Service Coordinator (PSC) designation, advocacy campaigns, and an online member community. Revenue is generated primarily through membership dues, conference registration, software subscriptions, and training/certification fees.

Product overview

The American Association of Service Coordinators (AASC) operates as a professional membership association offering a unified ecosystem of products and services for Service Coordinators in affordable housing. The core product is AASC Online, a web-based documentation platform developed in collaboration with Pangea Foundation since 2004. Supporting this are education products including AASC University (with OnDemand Courses), the Professional Service Coordinator Designation, and Webinars. AASC also offers Core Connections monthly virtual trainings and the annual National Service Coordinator Conference. Member benefits include the JustAASC Community social platform, Career Center job board, Quality Assurance Registry, Coordinator Corps advocacy program, state chapters, and the Heartbeat of Housing podcast. The association advocates through The Expanding Service Coordinators Act.

Differentiator

Problem solved

Functional benefit

Brands

• AASC Online: A web-based documentation software for Service Coordinators developed in collaboration with Pangea Foundation, helping service coordinators track referrals, automate outcomes, and complete HUD Standards for Success reports.
• Heartbeat of Housing
• Core Connections

Products and services

• AASC Membership

Quantifiable outcome

• 99% of members surveyed would recommend membership to a colleague
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Coalition of National PartnerscoreStrategic or Co-development Partner · 21 August 2025Broad coalition including King County Housing Authority, Seattle Housing Authority, LeadingAge, Public Housing Authority Directors Association, National Church Residences, and 20+ other organizations supporting The Expanding Service Coordinators Act.
• Pangea FoundationcoreTechnology or IntegrationPangea Foundation developed AASC Online in collaboration with AASC since 2004. The 501(c)(3) nonprofit provides enterprise-class software infrastructure for the documentation platform used by over 3,000 Service Coordinators.
• Higher LogiccoreTechnology or IntegrationHigher Logic powers the AASC website platform and member community infrastructure, providing the technical backbone for servicecoordinator.org.
• WellcareminorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference, represented in conference branding materials.
• FindhelpminorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference.
• California Health Advocates (CHA)minorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference.
• SMP ResourceminorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference.
• HumanGoodminorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference.
• Wesley LivingminorGTM or Marketing PartnerConference sponsor for the 2026 National Service Coordinator Conference.
• U.S. Representative Adam Smith (D-WA)coreOthersCongressman Adam Smith introduced The Expanding Service Coordinators Act (H.R. 5057) alongside Representatives Suzanne Bonamici (D-OR) and Joyce Beatty (D-OH), creating new federal funding opportunities for Service Coordinator programs.
• Howard UniversityminorStrategic or Co-development PartnerProvides Social Work Continuing Education Credits for licensed social workers attending AASC annual conference sessions.

Scale indicators8 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• National Low Income Housing Coalition (NLIHC): National advocacy organization dedicated solely to ending the affordable housing crisis. Comparable as a national nonprofit organization in the affordable housing policy space with federal advocacy, membership, and conferences.
• Enterprise Community Partners: National nonprofit that develops and preserves affordable housing. Comparable as a major national nonprofit in affordable housing with advocacy, conferences, training resources, and HUD-aligned programming.
• National Housing Conference (NHC): Nonprofit membership organization bringing together affordable and market-rate housing stakeholders. Comparable as a national membership association with federal advocacy and policy focus on affordable housing.

Direct peers

• LeadingAge: National membership association representing nonprofit aging services providers, including affordable housing operators that employ Service Coordinators. Highly comparable as a mission-driven professional association with annual conferences, credentialing, advocacy, and member dues model serving overlapping audiences.
• Council of Large Public Housing Authorities (CLPHA): Membership association for the largest public housing authorities in the U.S. Comparable as a focused membership association with federal advocacy on affordable housing programs and conferences.
• National Association of Housing and Redevelopment Officials (NAHRO): Membership association for public housing agencies and redevelopment officials. Directly comparable as a national nonprofit membership organization serving affordable housing professionals with conferences, training, certification, and federal advocacy.
• National Council of State Housing Agencies (NCSHA): Nonprofit association of state housing finance agencies. Comparable as a national membership organization for affordable housing professionals offering conferences, advocacy, and member-only resources.
• Public Housing Authority Directors Association (PHADA): Membership association of executive directors of public housing authorities. Comparable as a focused nonprofit membership association with federal advocacy, annual conferences, and training programs for affordable housing professionals.

Emerging players

• National Association of Social Workers (NASW): Largest membership organization of professional social workers in the U.S. Comparable as a nonprofit membership association providing credentialing (CEUs), advocacy, training, and conferences for professionals who work in affordable housing and senior care settings.
• Assisted Living Federation of America (Argentum): National membership association for senior living providers. Comparable as a trade association model serving senior care professionals with conferences, credentialing, advocacy, and member-only software/resources.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/service-coordinator

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Association Of Service Coordinators