RAMSEY WATER CO INC

What RAMSEY WATER CO INC does

Ramsey Water Company Inc. is a privately-held community water utility founded in 1963 and headquartered in Ramsey, Indiana. The company provides potable water supply, treatment, and distribution to residential, commercial, industrial, government, and agricultural customers across six service districts spanning Floyd and Harrison Counties in southern Indiana. Operating under Indiana Department of Environmental Management (IDEM) oversight, Ramsey Water holds an exclusive regulated service territory with no competing water providers within its footprint, and is governed by a six-member Board of Directors with operational leadership provided by General Manager Mark Brace and Assistant General Manager Danny Turner.

The company's core technology infrastructure consists of state-of-the-art treatment facilities and an extensive underground distribution network delivering water through company-owned water mains, service lines, and meters across six service zones. A current capital project — the installation of 8,500 feet of 12-inch water main along Peter Schickel Way, supported by a READI Grant through Indiana First and the Harrison County Economic Development Corporation, currently over 25% complete — is designed to enhance reliability and prepare the system for future development. Supporting operational systems include a state-mandated cross connection control program with backflow prevention requirements, rigorous water quality monitoring that meets and exceeds regulatory standards, an annual spring flushing program, and an automated boil water advisory notification system using One Call Now and door hangers.

Revenue is generated primarily through monthly usage-based water charges, recurring meter user fees ($7.85/month for a standard 5/8 inch meter), one-time new service installation fees ($2,000 standard for a 5/8 meter), a $100 customer deposit, a $50 membership fee, and a 2.5% convenience fee on credit/debit card payments. Customers engage through direct-to-consumer channels including an online payment portal (SmartPayWorks), 24/7 pay-by-phone service, in-person office visits at 415 Highway 64 NW, mail payments, and automatic bank draft. The company maintains an active community communication program through its website, monthly email newsletters, Facebook, Instagram, LinkedIn, and YouTube channels.

Name

RAMSEY WATER CO INC

Legal name

Ramsey Water Company Inc.

Website

https://ramseywater.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

1–10 employees

Short description

Ramsey Water Company Inc. is a privately-held Indiana rural water utility founded in 1963 that provides potable water supply, treatment, and distribution to residential, commercial, industrial, government, and agricultural customers across six regulated service districts in Floyd and Harrison Counties.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

Keywords

• Community water utility
• Potable water supply
• Water distribution network
• Backflow prevention services
• Water billing services

Headquarters

HQ city

Ramsey

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Water Service Fees: Monthly water usage charges based on consumption, measured in gallons and billed monthly
2. Meter User Fees: Monthly meter user fees based on meter size (standard 5/8 meter = $7.85)
3. New Service Installation: One-time installation fees for new meter connections (standard 5/8 meter: $2,000), transfer fees ($10), deposits ($100), and membership fees ($50)
4. Convenience Fees: 2.5% convenience fee on online and phone credit/debit card payments
5. Sales Tax: Standard sales tax included in monthly billing

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Ramsey Water Company operates a regulated community water utility that delivers clean, safe drinking water to residential, commercial, industrial, agricultural, and government customers through state-of-the-art treatment facilities and an extensive multi-district distribution network. The company also offers new service connections (meter installation and account transfers), cross connection control and backflow prevention services, water quality monitoring, and customer billing/account management across six service districts in Indiana.

Product overview

Ramsey Water Company is a water utility service provider established in 1963, serving the Ramsey, Indiana community and surrounding areas. The company's core product is water supply and distribution, delivering clean and safe drinking water through state-of-the-art treatment facilities and an extensive distribution network. The product portfolio centers around five interconnected service areas: Water Supply & Distribution (core service), Water Quality Monitoring (testing and compliance), Maintenance & Repairs (emergency and routine service), New Service Connections (meter installation and account transfers), and Billing & Account Management (online portal and multiple payment options). Additional supporting services include Leak Adjustment Requests for billing corrections, Conservation Tips for customer education, Water Quality Reports (annual consumer confidence reports), Boil Water Advisory Notifications for health alerts, Cross Connections Control for regulatory compliance, and System Zone Maps for service area reference. The company offers five primary payment methods: Automatic Bank Draft, Online Bill Payment, Pay-by-Phone, Pay-by-Mail, and in-person Payment Drop-Off at their office location.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply & Distribution Core service delivering clean and safe drinking water to residential, commercial, industrial, agricultural, and government customers through state-of-the-art treatment facilities and an extensive multi-district distribution network across six service zones.
• Water Quality Monitoring Rigorous testing and monitoring of water quality to meet and exceed all IDEM regulatory standards, ensuring purity and safety of water delivered to customers.
• Maintenance & Repairs Dedicated on-call team addressing water service issues from routine maintenance to 24/7 emergency repairs, working to restore service and minimize disruptions.
• New Service Connections Installation of new water meters for new homes or businesses and transfer of existing service accounts for residents or businesses moving into existing properties within the service territory.
• Cross Connection Control Program Compliance service identifying and eliminating cross connections to the public water system, including surveys and mandatory backflow prevention device installation and testing required by Indiana state law for commercial, industrial, government, and agricultural customers.
• Boil Water Advisory Notifications Public-health alert service notifying customers of precautionary boil water advisories using door hangers in small zones and the One Call Now automated dialing system for broader service area notifications.
• Annual Water Quality Report (Consumer Confidence Report) Annual published report detailing the company's water source, treatment processes, and water quality test results to inform customers and satisfy regulatory reporting obligations.

Quantifiable outcome

• 50% reduction in leak adjustment charges to eligible customers
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Harrison County Economic Development CorporationcoreStrategic or Co-development Partner · 1 October 2025Economic development partner supporting water main installation project through READI Grant collaboration. Project aims to improve water service and prepare area for future development.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Indiana American Water: Subsidiary of American Water providing water and wastewater services across Indiana. Same regulated utility business model serving residential and commercial customers in Indiana, but at a much larger scale with investor-owned utility backing.
• Aqua Indiana: Subsidiary of Essential Utilities operating water and wastewater systems throughout Indiana. Directly comparable regulated water utility serving rural and suburban Indiana communities with similar metering, billing, and cross-connection compliance programs.
• Citizens Energy Group: Indiana-based utility providing water, wastewater, natural gas, and electric services to Indianapolis and surrounding areas. Comparable regulated water utility operations including customer metering and billing, though much broader portfolio.

Direct peers

• Artesian Resources Corporation: Small publicly-traded water and wastewater utility serving Delaware, Maryland, and Pennsylvania. Closely comparable in scale and business model as a regulated investor-owned water utility focused on smaller communities with similar revenue mix of usage fees and fixed charges.
• Middlesex Water Company: Small publicly-traded water utility serving New Jersey and Delaware with regulated water and wastewater services. Comparable in scale, regulatory model, and customer mix to a small Indiana rural water utility like Ramsey Water.

Broad incumbents

• SJW Group: Water utility holding company operating regulated water services in California, Texas, Connecticut, and Maine. Broader incumbent in the regulated water utility space with comparable revenue model based on metered usage and fixed charges.
• American States Water Company: Diversified water utility providing regulated water service to military installations and California communities. Same investor-owned regulated water utility business model with comparable residential and commercial customer base.
• California Water Service: Large publicly-traded water utility serving California, Washington, New Mexico, and Hawaii. Comparable regulated water utility operating model with similar metering, billing, water quality, and cross-connection control programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights5 records

Customer concentration

• YouTubelinkedin.com/company/ramsey-water-company
• Facebookfacebook.com/ramseywaterco
• LinkedInlinkedin.com/company/ramsey-water-company
• Instagraminstagram.com/ramseywaterco

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAMSEY WATER CO INC