What mosaic global experiences does

Mosaic Global Experiences is a privately held, for-profit UX research and experience strategy consultancy founded in 2020 and headquartered in Chicago, Illinois. The firm operates with a team of 1–10 employees and delivers four core service lines: UX Research Services (ethnography, discovery, expert evaluations, personas, rolling research programs), Brand Strategy & Experience Strategy (customer journey mapping, competitive review, experience strategy), Design Research & Guidance (concept testing, design research, information architecture, service design), and Usability Testing (quantitative roadmap prioritization, quick feature testing, in-depth evaluations). The company targets enterprise clients across three primary segments: UXR/UXD practitioners, product leaders, and marketing teams, with engagements organized around a Discover–Guide–Refine & Confirm lifecycle.

The firm's commercial model is professional services: project-based or retainer engagements priced on a quote basis, with no publicly disclosed pricing or packaged products. Go-to-market is direct enterprise sales, conducted via a Squarespace-hosted website featuring a 'Talk to us' call-to-action, a dedicated phone line (312-560-1214), and a support email ([email protected]). The company does not disclose any proprietary technology stack, AI/ML capabilities, APIs, software platform, or integration partners; its differentiation rests on methodology and consulting expertise rather than productized software. The company claims to combine the agility of a startup with enterprise-scale knowledge, and positions itself as both a 'partner and catalyst' in rolling out experiences, with three anonymized case studies published on its website demonstrating outcomes such as new-to-the-world product experiences, first-party data capture, and timely feedback delivery within sprint calendars.

There are no disclosed funding rounds, institutional investors, subsidiaries, partnerships, alliances, awards, patents, management team bios, or office locations beyond the Chicago headquarters. Operating status is active based on the live website and outreach channels, but the absence of financial disclosures, headcount trends, and named customers limits visibility into scale and growth trajectory.

Name

mosaic global experiences

Legal name

Mosaic Global Experiences

Website

https://mosaicglobalexperiences.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Mosaic Global Experiences is a Chicago-based UX research and experience strategy consultancy serving enterprise clients. It offers UX research, brand and experience strategy, design research, and usability testing across the product development lifecycle for UXR, product, and marketing leaders.

Ownership category

akta.pro rank

Product category

UX Research and Product Strategy Consulting

NAICS

Management Consulting Services (54161), Marketing Consulting Services (541613), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industries

Brand Experience (BX) & Service Design (BPAFAEAI), Customer Experience (CX) & Journey Strategy (MPAAAFAI)

Keywords

• UX research consulting
• Product strategy services
• Customer journey mapping
• Usability testing services
• Design research consulting

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. UX Research and Consulting Services: Mosaic Global Experiences generates revenue through professional services engagements focused on user experience research, design guidance, and strategic consulting. Services include discovery research, concept testing, usability testing, rolling research programs, and design recommendations. Revenue is likely generated through project-based fees or retainer agreements with enterprise clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Mosaic Global Experiences is a UX research and product strategy consultancy that delivers four core service lines: UX Research Services (ethnography, discovery, expert evaluations, personas, rolling research programs), Brand Strategy & Experience Strategy (customer journey mapping, competitive review), Design Research & Guidance (concept testing, IA optimization, service design), and Usability Testing (quantitative roadmap prioritization, quick feature testing). The firm operates as a 'catalyst and partner' for enterprise clients, combining startup agility with enterprise-scale expertise in both generative and usability research to inform product, experience, and business decisions.

Product overview

Mosaic Global Experiences operates as a UX research and strategy consultancy, offering a unified set of services rather than a modular software platform. Their core offering includes UX Research Services for discovery and insight gathering, Brand Strategy & Experience Strategy for strategic positioning, Design Research & Guidance for product design support, and Usability Testing for validation and refinement. These services work together across the product development lifecycle—from opportunity discovery through design validation—to help clients create experiences that turn users into advocates.

Differentiator

Problem solved

Functional benefit

Products and services

• UX Research Services Comprehensive user experience research including ethnography, discovery, expert evaluations, personas, and rolling research programs to inform product strategy and design decisions. Targeted at enterprise clients whose UXR, UXD, product, and marketing teams need deep user insights.
• Brand Strategy & Experience Strategy Strategic consulting to define brand positioning and overall experience strategy, including customer journey mapping and competitive review. Designed for enterprise marketing teams and product leaders seeking to discover new opportunities and elevate brand differentiation.
• Design Research & Guidance Concept testing, design guidance, information architecture optimization, and service design to ensure products meet user needs. Intended for enterprise product and design teams that need to validate and refine product design before and during development.
• Usability Testing Quantitative roadmap prioritization, 'quick' feature testing, and usability testing to refine and confirm product design decisions. Targeted at enterprise product, UX, and design teams that need timely feedback to lead (rather than confirm) design decisions.

Quantifiable outcome

• Equipped design teams to create new-to-the-world software and hardware experiences that no other brand has ever offered
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights1 record

Market position

Competitive moat2 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/mosaicge

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mosaic global experiences