What Aeroflow Sleep does

Aeroflow Sleep is a privately held U.S. durable medical equipment (DME) provider and a subsidiary of Aeroflow Inc. (doing business as Aeroflow Health), headquartered in Asheville, North Carolina. The company specializes in delivering CPAP and BiPAP machines, masks, and replacement supplies to patients diagnosed with sleep apnea, handling end-to-end insurance coordination including verification, prior authorizations, billing, and resupply scheduling. Its core platform combines the Continued Care+ clinical support program, a virtual mask-fitting tool, an AI-powered sleep coach called Jeanie that monitors therapy compliance data, and a self-service My Account patient portal for reordering insurance-covered supplies.

The business operates a direct-to-patient home delivery model, accepting assignment of insurance benefits and billing Medicare, Medicaid, and commercial insurers (Aetna, Blue Cross and Blue Shield, Cigna, Humana, United Healthcare) directly. Patient acquisition combines physician referrals with self-qualification through an online eligibility form, and the company partners with restASSURED for upstream home sleep testing. Aeroflow distributes equipment sourced from ResMed, Fisher & Paykel, and Resvent. Revenue is generated through insurance reimbursement for CPAP machine rentals (paid monthly over a required rental period) and recurring resupply orders, with patient responsibility limited to deductibles, copays, and coinsurance. Patient payments can also be made via Affirm financing, FSA/HSA, and standard card networks. The company holds HIPAA compliance protocols, BBB accreditation, and Inc. 5000 recognition.

Name

Aeroflow Sleep

Legal name

Aeroflow Inc. d/b/a Aeroflow Health

Website

https://aeroflowsleep.com

Company type

Private

Operating status

Operating

Short description

Aeroflow Sleep is a U.S. DME provider and subsidiary of Aeroflow Health that delivers CPAP equipment and resupply to sleep apnea patients through insurance, handling verification, billing, and home delivery nationwide.

Ownership category

akta.pro rank

Product category

Sleep Apnea Durable Medical Equipment Services

NAICS

Home Health Equipment Rental (532283)

akta.pro primary industry

Home Respiratory & Sleep Therapy Providers (DME-Integrated) (HLAFAEAF)

akta.pro secondary industries

Respiratory & Sleep Therapy Equipment (Oxygen, CPAP/BiPAP, Nebulizers) (HSABAKAD), Sleep Apnea Therapy Devices (CPAP/APAP/BiPAP/ASV) (HLAHAGAA)

Keywords

• CPAP supplies
• Sleep apnea equipment
• Durable medical equipment
• Insurance-billed medical supplies
• Sleep therapy services

Headquarters

HQ city

Arden

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Reimbursement for CPAP Equipment and Supplies: Aeroflow Sleep bills insurance providers (including Medicare, Medicaid, and commercial insurers) directly for CPAP machines, masks, and replacement supplies. For CPAP machine rentals, insurance pays monthly over a required rental period until ownership transfers to the patient. Patients are responsible for deductibles, copays, and coinsurance per their plan terms.
2. Patient Out-of-Pocket Payments: Patients pay for amounts not covered by insurance including deductibles, copayments, coinsurance, and non-covered items. Payment options include Visa, Mastercard, American Express, Discover, Affirm financing, PayPal, and FSA/HSA accounts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Aeroflow Sleep is a healthcare supplier that delivers CPAP and BiPAP machines, masks, and replacement supplies to sleep apnea patients through their health insurance. The company handles insurance verification, prior authorizations, prescription collection, mask fitting, and clinical setup, then ships supplies directly to patients' homes with automated resupply reminders. It serves as a full-service DME (durable medical equipment) provider coordinating between patients, physicians, and insurance carriers including Medicare and Medicaid.

Product overview

Aeroflow Sleep is a CPAP and sleep apnea supplies provider that delivers equipment through insurance. The core offering centers on the Continued Care+ Program, which combines prescription verification, virtual mask fitting, the My Account patient portal, and Sleep Coach powered by Jeanie for proactive therapy monitoring. The product portfolio includes CPAP/BiPAP machines, masks (full-face, nasal, nasal pillows), and accessories (headgear, cushions, tubing, filters, humidifiers) from ResMed, Fisher & Paykel, and Resvent brands. Supporting services include clinical setup appointments, supply reordering reminders, and a Resource Center with educational content. The company operates primarily through its patient portal and works with insurance providers including Medicare and Medicaid.

Differentiator

Problem solved

Functional benefit

Brands

• Continued Care+: A care program that guides patients through their sleep apnea treatment journey, including insurance verification, equipment fitting, compliance monitoring, and ongoing support.
• My Account
• Jeanie

Products and services

• CPAP Supplies (Machines, Masks, and Accessories) CPAP and BiPAP equipment plus replacement accessories offered to sleep apnea patients, billed through their insurance plans (commercial, Medicare, Medicaid). Includes machines and masks from brands such as ResMed AirSense/AirFit, Fisher & Paykel Brevida/Eson II/Simplus/Evora/Vitera, and Resvent.
• Continued Care+ Program End-to-end care management service for sleep apnea patients starting CPAP therapy, covering insurance coordination, equipment fitting, clinical training, and long-term compliance and resupply support.
• Virtual Mask Fitting Service Remote mask fitting service that helps sleep apnea patients identify the correct CPAP mask size and style without an in-person clinical visit, using a virtual link guided by Aeroflow Sleep specialists.
• Clinical Setup Appointments Licensed clinician-led training sessions that walk new CPAP patients through PAP machine features, equipment usage, and therapy setup to promote compliance and proper use.
• Home Sleep Test (via restASSURED partnership) Diagnostic home sleep testing pathway that connects undiagnosed patients with board-certified physicians for sleep study evaluation and prescription issuance, enabling them to qualify for CPAP supplies covered by insurance.

Quantifiable outcome

• CPAP supplies covered up to 100% through insurance
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• restASSUREDcoreStrategic or Co-development PartnerrestASSURED is a partner providing home sleep testing services. Their board-certified physicians assess symptoms, provide home sleep tests, and issue prescriptions so patients can get CPAP supplies through insurance. Aeroflow Sleep refers undiagnosed patients to restASSURED for sleep study evaluation.
• ResMedcoreTechnology or IntegrationEquipment supplier providing CPAP machines and masks. Aeroflow Sleep offers ResMed products including AirSense machines and AirFit/AirTouch mask lines as part of their product portfolio.
• Fisher & PaykelcoreTechnology or IntegrationEquipment supplier providing CPAP masks and supplies including Brevida, Eson, Simplus, Evora, and Vitera mask lines.
• InstaMed (J.P. Morgan)minorOthersHealthcare payment technology vendor that Aeroflow Health partners with to issue patient refunds when funds cannot be returned to the original payment method. Issues refunds via check or prepaid card.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• AdaptHealth: Public company (AHCO) and one of the largest US providers of home medical equipment including CPAP and sleep therapy supplies through insurance. AdaptHealth operates AdaptHealth Sleep as a dedicated division, serving the same patient population with the same insurance-integrated DME model, but at materially greater scale and with a broader portfolio beyond sleep.
• Lincare: Subsidiary of Linde plc and one of the largest US home respiratory equipment providers, offering CPAP supplies, oxygen therapy, and other DME through insurance billing. Lincare's sleep therapy segment directly overlaps with Aeroflow Sleep's core business, though it operates at much larger national scale and serves broader respiratory needs.
• Apria Healthcare: Large US DME provider (now part of Owens & Minor) offering CPAP, oxygen, and respiratory therapy supplies through insurance. Apria competes directly with Aeroflow Sleep in the sleep therapy segment with similar payor relationships and patient fulfillment workflows, but serves a much broader DME portfolio.
• ResMed: Global CPAP device and mask manufacturer that also operates direct-to-patient and connected-care programs (myAir, ResMed Direct). ResMed is both a key equipment supplier to Aeroflow Sleep and a potential competitive threat as it increasingly invests in direct patient channels and vertically integrated sleep therapy services.
• Philips Respironics: Major global CPAP and respiratory equipment manufacturer competing with ResMed and Fisher & Paykel in the devices Aeroflow Sleep distributes. Philips operates broadly across sleep and respiratory care and represents a key upstream supplier that could also pursue direct-to-patient channels.

Direct peers

• CPAP.com: Major US online retailer of CPAP machines, masks, and supplies. While CPAP.com primarily serves cash-paying and self-directed patients rather than insurance-billed, it competes for the same end-customer base and represents an alternative channel for CPAP purchasing that could erode Aeroflow's insurance-billed patient acquisition.
• The CPAP Shop: US online CPAP equipment retailer offering machines, masks, and supplies from ResMed, Philips, and Fisher & Paykel. The CPAP Shop targets similar CPAP patients as Aeroflow Sleep but focuses primarily on retail transactions rather than insurance billing, making it a complementary rather than direct insurance-channel competitor.
• Lofta: US direct-to-consumer sleep apnea platform offering home sleep testing, diagnosis, and CPAP equipment supply. Lofta overlaps with Aeroflow Sleep's restASSURED home sleep test partnership and direct CPAP fulfillment, competing for newly diagnosed patients seeking a streamlined experience, though Lofta is more cash-pay oriented.
• Quipt Home Medical: Public US home medical equipment provider (QIPT) offering CPAP, oxygen, and respiratory supplies through insurance with a similar direct-to-patient model. Quipt is comparable in scale to Aeroflow Sleep and pursues a comparable insurance-billing home delivery approach, with overlap in target payors and patient demographics.
• Rotech Healthcare: Public US DME company focused on respiratory equipment including CPAP, oxygen, and home ventilation supplies billed through insurance. Rotech serves a similar patient population with a comparable insurance-integrated home delivery model, making it one of the closest direct peers to Aeroflow Sleep in scale and business model.

Market position

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@aeroflowsleep
• Facebookfacebook.com/AeroflowSleep
• LinkedInlinkedin.com/company/aeroflow-sleep
• Instagraminstagram.com/aeroflow_sleep
• TikToktiktok.com/@aeroflow_sleep

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aeroflow Sleep