Village Of Chittenango

What Village Of Chittenango does

The Village of Chittenango is a municipal government entity incorporated in 1830, located in Madison County, New York, approximately 15 miles east of Syracuse. It serves a residential population of roughly 5,000 residents within the village and an additional ~17,000 residents in the surrounding Town of Sullivan, delivering statutory municipal services including police protection, public works (rubbish collection, street and sidewalk maintenance, park maintenance), a Village Court system, code enforcement and permits, property tax collection, and wastewater treatment via a 1.3 million gallons per day (MGD) treatment plant operated under contract by New Water Technology, Inc. The Village also acts as a regional wastewater provider, treating flows for three outside sewer districts (Poolsbrooke, Megnin Farms, and the Oneida Indian Nation Improvement District), which extends the utility's rate base beyond the village boundary. The Village is notable as the recognized birthplace of L. Frank Baum, author of The Wonderful Wizard of Oz, and supports cultural attractions including the All Things Oz Museum, Chittenango Landing Canal Boat Museum, and Wild Animal Park, alongside the annual Oz-Stravaganza festival that draws over 20,000 visitors across a three-day period. Service delivery is conducted through the Village Hall at 222 Genesee Street, online payment portals (InfoTaxOnline for property taxes, ConvergePay for sewer bills), and the Department of Public Works field operation.

The Village's revenue model is a hybrid municipal structure: recurring property tax collection via the Clerk's Office, recurring sewer service fees for both in-village customers and the three external districts, transactional fee revenue (e.g., $35 per tax search), and discretionary state grant funding. In March 2025, the Village secured a $4.5 million NY Forward Round Three grant from New York State for downtown revitalization, supplemented by a Local Planning Committee–recommended project slate totaling $6.4 million across 9 private/non-profit projects, 3 public projects, and a small project fund. Operationally, the Village is governed by an elected Mayor (Louis Cianfrocco) and four-member Board of Trustees, with day-to-day administration led by the Village Administrator (Robert Freunscht) and department heads covering Police (Chief Timothy McCarthy), Public Works, Clerk/Treasurer (Karen Hawkins), Court, Historian, and Sewer. Headcount is in the 11–50 range. In 2026, the Village passed Local Laws A-2026 and D-2026 to abolish the Deputy Village Administrator position, restructuring the administrative organization. The Village has no commercial technology products, no proprietary software platform, and no disclosed AI/ML capabilities; technology use is limited to standard municipal SaaS (online tax and sewer billing portals) and operational contracting (wastewater plant operations).

Name

Village Of Chittenango

Legal name

Village of Chittenango

Website

https://chittenango.org

Company type

Private

Founded year

1830

Operating status

Operating

Headcount range

11–50 employees

Short description

Village of Chittenango is a municipal government in Madison County, New York, serving approximately 5,000 residents with police, public works, court, tax collection, and 1.3 MGD wastewater treatment services, including contracted sewer service to three external districts.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Sewage Treatment Facilities (221320)

SIC

Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

Keywords

• Municipal government services
• Public safety administration
• Wastewater treatment operations
• Property tax collection
• Community development programs

Headquarters

HQ city

Chittenango

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Tax Collection: Collection of village property taxes through the Clerk's Office, with online payment options available through InfoTaxOnline.
2. Sewer Service Fees: Sewer bill collection for residential and commercial properties, serving village residents and three outside sewer districts (Poolsbrooke, Megnin Farms, Oneida Indian Nation).
3. State Grant Funding: NY Forward grant of $4.5 million awarded for downtown revitalization projects, managed through strategic investment plan development.

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

The Village of Chittenango is a municipal government entity providing local public services to approximately 5,000 residents in Madison County, New York. Core offerings include police protection, public works (rubbish collection, street/sidewalk/park maintenance), wastewater treatment (1.3 MGD plant), village court, property tax collection, sewer billing, codes and permits enforcement, and community development programs. The village also manages local attractions including parks, museums, and the annual Oz-Stravaganza festival.

Product overview

The Village of Chittenango is a municipal government entity providing public services to residents. The village operates multiple departments including Police, Department of Public Works (trash collection, street/sidewalk maintenance, green spaces), Sewer (wastewater treatment serving the village and three outside sewer districts), Court, Clerk's Office, and Codes & Permits. The village also manages community attractions including parks, trails, museums (All Things Oz Museum, Chittenango Landing Canal Boat Museum), and recreational facilities. Services are delivered through the municipal building, various departmental offices, and the village website which provides online access to tax payments, sewer bill payments, DPW requests, and community information. The village has no commercial technology products or modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Wastewater Treatment (Sewer) Service Collection and treatment of wastewater for approximately 5,000 village residents and three outside sewer districts (Poolsbrooke, Megnin Farms, Oneida Indian Nation), via a 1.3 million gallons per day treatment plant operated under contract with New Water Technology, Inc.
• Property Tax Collection Collection of village property taxes through the Clerk's Office, with online payment available through InfoTaxOnline. Tax searches are billed at $35 per search.
• Sewer Billing Service Billing and collection of sewer fees for residential and commercial properties, payable online via ConvergePay.
• Police Protection Services Public safety and law enforcement services for the Village of Chittenango, including patrol, investigations, and a confidential tip hotline, delivered by the Chittenango Police Department led by Police Chief Timothy McCarthy.
• Department of Public Works Services Rubbish collection, street and sidewalk maintenance, park maintenance, and other public infrastructure services managed by the Village Department of Public Works. Includes online DPW request forms.
• Village Court Services Judicial services including adjudication of local code violations, traffic infractions, and other matters under village jurisdiction, presided by Justice John D Button and Associate Justice Christina M Sudol.
• Codes & Permits Administration Administration and enforcement of village building codes, zoning, and permits, coordinated through the Planning/ZBA Board Secretary.
• School Bus Stop-Arm Camera Program (Local Law 2-2024) Automated camera monitoring system to enforce school bus stop-arm violations, with photo evidence documentation. Operated jointly with the Chittenango Central School District under Local Law 2-2024.
• Oz-Stravaganza Festival Annual heritage tourism festival celebrating L. Frank Baum's birthplace, drawing 20,000+ visitors over a three-day event each June.
• Tuesdays in the Park Artisans and Farmers Market Weekly community market featuring artisans, farmers, a car show, live music, and food, hosted in the village park.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Madison County Planning BoardcoreStrategic or Co-development Partner · 13 March 2025Madison County Planning Board provided invaluable assistance and unwavering support throughout the NY Forward grant application process. Their expertise and dedication were instrumental in preparing a successful proposal for the $4.5 million downtown revitalization grant.
• New Water Technology, Inc.coreTechnology or IntegrationVillage contracts with New Water Technology to operate the 1.3 million gallons per day wastewater treatment plant. They provide technical expertise for sewer treatment serving village residents and three external sewer districts.
• Sullivan Free LibraryminorImplementation/ SI/ Consulting PartnerThe Village Historian's office is located in the Chittenango Branch of the Sullivan Free Library. Library serves as venue for public workshops including the NY Forward kickoff meeting on June 10, 2025.
• Chittenango Central School DistrictcoreStrategic or Co-development PartnerCollaborative partnership for the School Bus Stop-Arm Camera Program under Local Law 2-2024. Agreement required between Village and School District for installation and operation of camera monitoring systems on school buses.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Village of Canastota: Neighboring Madison County village of comparable scale also providing police, DPW, sewer, and clerk services to residents. Operates within the same NY State oversight and competitive grant landscape as Chittenango, making it the closest geographic and functional peer for village governance benchmarking.
• Village of Cazenovia: Madison County-adjacent village that runs full municipal services including wastewater treatment and DPW with a heritage-tourism overlay. Useful peer for assessing how a comparable small village scales services and manages tourism-economic trade-offs.
• Village of Manlius: Onondaga County village comparable in service scope (police, DPW, sewer, court, clerk) and small-population municipal economics; the Megnin Farms district the Chittenango plant serves originates from the Town of Manlius, making this a direct functional peer.
• Village of Hamilton: Small Central NY village with similar population, full-service municipal departments, and dependence on a mix of property tax, fees, and state aid. Compares to Chittenango as a comparable rural-village municipal model serving a small tax base.
• City of Oneida: Smaller Central NY city operating full-service municipal departments including wastewater treatment serving surrounding districts. A near-equivalent scale and functional model, useful for benchmarking shared-service and regional-wastewater arrangements.
• Village of Fayetteville: Small Central NY village operating its own wastewater and public works functions with a downtown-revitalization orientation. Comparable municipal footprint and capital-project delivery profile to Chittenango.

Others

• Town of Sullivan, NY: The surrounding town (population ~17,000) that contains the Poolsbrooke sewer district treated by Chittenango's plant and shares municipal service geography. Relevant as a service-customer and inter-municipal coordination counterpart.
• Tyler Technologies: Major provider of municipal government software (financials, permitting, citizen services, court) widely used by NY villages for clerk, tax, court, and utility billing functions underpinning the Citizen Service portals described in Chittenango's stack.
• Madison County, NY: County government providing Planning Board support that Chittenango explicitly credited in securing the NY Forward grant. Functions as a key intergovernmental partner shaping grant readiness, planning capacity, and project delivery.
• CivicPlus: Vendor of municipal website platforms and citizen-engagement modules commonly used by small villages like Chittenango for the official website, online forms, and newsletter signups referenced across the firm's marketing/distribution footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xtwitter.com/VillageChittenango
• Facebookfacebook.com/chittmarket
• LinkedInlinkedin.com/company/village-of-chittenango

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village Of Chittenango