Quality Restoration, Inc.

What Quality Restoration, Inc. does

Quality Restoration, Inc. is a privately held, Utah-based disaster recovery and property restoration company founded in 2001 and headquartered in Springville, Utah. The company delivers 24/7 emergency restoration services across four Utah counties — Utah, Salt Lake, Wasatch, and Summit — covering water damage, mold remediation, fire and smoke damage, storm and hurricane cleanup, and professional carpet cleaning for residential and commercial properties. Its core technology stack comprises commercial-grade water extraction pumps, structural drying equipment, dehumidifiers, thermal imaging cameras, moisture meters, HEPA air scrubbers, negative air pressure containment, and ultrasonic cleaning systems, operated by IICRC-certified, Lead-Safe, and OSHA/EPA-compliant technicians.

The company's business model is project-based professional services: revenue is generated per job, with scope and price varying by damage severity and property size, and pricing is quote-based rather than publicly disclosed. It sells directly to homeowners and commercial property owners through a 24/7 emergency phone line, website contact forms, and on-site assessment, promising on-site arrival within 60 minutes in its service area. The company coordinates directly with insurance carriers and adjusters — maintaining approved-partner status with twelve national and regional carriers including State Farm, Allstate, USAA, Travelers, and Farmers — and provides full-service restoration from emergency extraction through reconstruction (drywall, flooring, roofing, insulation, painting) under a five-year workmanship guarantee.

The firm employs between 11 and 50 people and has earned Best of Utah Valley Magazine recognition in home restoration for eight consecutive years (2018–2025), alongside a 4.9-star aggregated rating across Google, Yelp, Facebook, Angi, HomeAdvisor, and BirdEye. Its marketing is concentrated in local SEO across 40+ city-specific service pages, a content/blog channel for top-of-funnel demand, and a partnership with 5th Gear CE offering free continuing education to insurance professionals. No public funding, M&A, or institutional ownership is disclosed; the company is locally owned.

Name

Quality Restoration, Inc.

Legal name

Quality Restoration Inc.

Website

https://www.qrestore.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Quality Restoration, Inc. is a privately held Utah-based disaster recovery and property restoration company founded in 2001 that provides 24/7 water, fire, mold, storm remediation, and carpet cleaning services for residential and commercial properties across four Utah counties.

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (562910), Residential Remodelers (236118), Carpet and Upholstery Cleaning Services (56174), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Construction - Special Trade Contractors (1700), General Bldg Contractors - Residential Bldgs (1520), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Smoke, Soot & Odor Remediation (HSAPAOAD), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF)

Keywords

• Water damage restoration
• Mold remediation services
• Fire damage repair
• Storm damage cleanup
• Carpet cleaning services

Headquarters

HQ city

Springville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Restoration Services: One-time professional services billed per job for water damage restoration, fire damage repair, mold removal, storm damage cleanup, and carpet cleaning. Revenue is project-based, varying by scope and severity of damage. Insurance claim coordination is offered to help customers cover costs.
2. Reconstruction and Repair Services: Full-service repair and reconstruction including drywall replacement, flooring, roofing, insulation, and painting performed by licensed tradespeople as part of the restoration process.
3. Carpet Cleaning Services: Professional carpet cleaning services including inspection, pre-treatment, deep hot water extraction cleaning, stain removal, grooming, and drying offered to residential and commercial customers in Salt Lake City and Provo areas.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Quality Restoration provides 24/7 emergency restoration services for homeowners and businesses across Utah, including water damage restoration, mold removal and remediation, fire and smoke damage repair, storm and hurricane damage cleanup, and professional carpet cleaning. Services span emergency extraction, structural drying, content cleaning, odor removal, and full reconstruction (drywall, flooring, roofing, painting). IICRC-certified technicians are dispatched on-site within 60 minutes, with insurance claim coordination and a 5-year workmanship guarantee included.

Product overview

Quality Restoration is a service-based company offering a unified suite of disaster recovery and restoration services for homes and businesses in Utah. The core offerings include Water Damage Restoration, Mold Removal & Remediation, Fire & Smoke Damage Repair, Storm & Hurricane Water Damage Cleanup, and Carpet Cleaning. The company also provides free Continuing Education (CE) classes for insurance professionals through a partnership with 5th Gear CE. All services are delivered by IICRC-certified technicians available 24/7, with guaranteed workmanship for 5 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Professional water damage restoration including emergency water extraction, structural drying, moisture detection, and repairs to prevent mold and restore property after water intrusion from pipes, flooding, or appliances. Served to homeowners and businesses in Utah County, Salt Lake County, Wasatch County, and Summit County.
• Mold Removal & Remediation Certified mold inspection, containment, safe removal, and remediation services using HEPA filtration, negative air pressure containment, and antimicrobial treatments to eliminate mold and prevent regrowth. Served to residential and commercial property owners in Utah.
• Fire & Smoke Damage Repair Comprehensive fire damage restoration including emergency board-up, smoke and soot cleanup, odor removal (thermal fogging, hydroxyl treatment, ozone), ultrasonic contents cleaning, structural repairs, and full reconstruction. Served to homeowners and commercial property owners in Utah.
• Storm & Hurricane Water Damage Cleanup Emergency response for hurricane and storm water damage including rapid water extraction, flood cleanup, structural drying, and mold prevention for properties affected by severe weather in Utah.
• Carpet Cleaning Professional carpet cleaning services using hot water extraction (steam cleaning), stain removal, deep cleaning, and carpet restoration for residential and commercial properties in the Salt Lake City and Provo areas.
• CE Classes (Continuing Education for Insurance Professionals) Free continuing education courses for Utah insurance agents and adjusters covering Water Damage Fundamentals, Mold/Moisture/Health, Fire and Smoke Restoration Basics, and Ethics for Insurance Professionals, offered in partnership with 5th Gear CE.

Quantifiable outcome

• On-site arrival within 60 minutes for emergency calls in service areas
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

14 partnerships are on record, tiered minor.

• AAA InsuranceminorOthersQuality Restoration works with AAA Insurance to provide water damage restoration, fire damage repair, and mold remediation services for policyholders. The company provides documentation, moisture reports, and adjuster coordination for claims processed through AAA.
• AIGminorOthersQuality Restoration works with AIG to provide restoration services for AIG insurance policyholders. Documentation and claims support are provided as part of the partnership.
• Allstate Insurance CompanyminorOthersQuality Restoration works with Allstate Insurance to handle water, fire, mold, and storm damage restoration for Allstate policyholders with full claims documentation and adjuster coordination.
• American Family InsuranceminorOthersQuality Restoration is an approved restoration partner for American Family Insurance policyholders in Utah, providing emergency response, documentation, and restoration services.
• Auto-Owners InsuranceminorOthersQuality Restoration coordinates with Auto-Owners Insurance to provide restoration and drying services for policyholders with water, fire, and mold damage claims.
• Farmers InsuranceminorOthersQuality Restoration works with Farmers Insurance to provide restoration services for policyholders, including documentation, photos, and moisture reports for the claims process.
• GeicominorOthersQuality Restoration provides restoration services for Geico policyholders, handling water damage, fire damage, and mold remediation with insurance claim support.
• Mercury InsuranceminorOthersQuality Restoration works with Mercury Insurance for restoration services including emergency response, documentation, and coordination with adjusters.
• MetLifeminorOthersQuality Restoration is a preferred restoration partner for MetLife policyholders, providing water, fire, and mold damage restoration with full insurance documentation support.
• Nationwide InsuranceminorOthersQuality Restoration works with Nationwide Insurance to provide restoration services for policyholders, including documentation and direct adjuster communication for claims.
• ProgressiveminorOthersQuality Restoration provides restoration services for Progressive insurance policyholders, including water damage, fire damage, and mold remediation with claims coordination.
• TravelersminorOthersQuality Restoration works with Travelers Insurance to provide restoration and drying services for policyholders, with full documentation and adjuster coordination.
• USAAminorOthersQuality Restoration is an approved restoration partner for USAA policyholders in Utah, providing emergency restoration services with detailed claims documentation and adjuster support.
• 5th Gear CE (Continuing Education Portal)minorOthersQuality Restoration partners with 5th Gear CE to provide free, on-demand continuing education courses for insurance agents and adjusters. Courses cover Water Damage Fundamentals, Mold/Moisture/Health, Fire and Smoke Restoration Basics, and Ethics for Insurance Professionals. The partnership supports insurance industry education and relationship building with adjusters and agents.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• ServPro Industries: ServPro is the largest national water, fire, and mold restoration franchise network in the U.S. It competes head-to-head with Quality Restoration on emergency response, insurance-carrier preferred-vendor programs, and full-service mitigation through reconstruction, but operates at vastly greater scale across thousands of territories.
• BELFOR Property Restoration: BELFOR is the global market leader in property restoration and disaster recovery, offering water, fire, smoke, mold, and storm damage services to residential and commercial clients. It is directly comparable to Quality Restoration on service mix and insurance-driven delivery, but at substantially larger enterprise scale.
• PuroClean: PuroClean is a national franchise system focused on property damage restoration, including water, fire, mold, and biohazard services. Its franchise-led model, insurance-carrier relationships, and emergency response positioning make it a close comparable to Quality Restoration's go-to-market motion.
• Paul Davis Restoration: Paul Davis Restoration is a national franchise network providing water, fire, mold, and storm damage restoration plus reconstruction services to residential and commercial customers. It mirrors Quality Restoration's full-service mitigation-to-rebuild model and insurance-claim coordination workflow.
• Rainbow International Restoration: Rainbow International, part of the Neighborly family of brands, is a national residential and commercial restoration franchise offering water, fire, and mold services. It is directly comparable to Quality Restoration on service mix, franchise-led scale, and reliance on insurance-carrier relationships.
• Restoration 1: Restoration 1, also under the Neighborly umbrella, is a national franchise network specializing in water, fire, mold, and storm damage restoration. Its service portfolio, emergency-response model, and insurance-carrier orientation closely mirror Quality Restoration's value proposition.
• 911 Restoration: 911 Restoration is a national franchise system providing 24/7 water, fire, mold, and sanitation damage restoration services. Its always-on emergency positioning, residential and commercial mix, and insurance-driven revenue model make it a directly comparable mid-market peer to Quality Restoration.
• COIT Cleaning and Restoration Services: COIT is a national specialty cleaning and restoration franchise offering carpet, upholstery, water-damage, and fire-damage services to residential and commercial customers. Its dual emphasis on carpet cleaning and damage restoration overlaps directly with Quality Restoration's combined service portfolio.
• Steamatic: Steamatic is a national restoration and cleaning franchise providing fire, smoke, water, and content restoration alongside carpet and air-duct cleaning. Its combined cleaning-plus-restoration offering and franchise-led footprint make it a directly comparable peer to Quality Restoration.

Emerging players

• Aftermath Services: Aftermath Services is a specialty restoration provider focused on biohazard, crime-scene, and trauma cleanup with adjacent water and fire content restoration. It is comparable as a restoration-services operator with similar technician certification, insurance documentation, and emergency-response disciplines, though its niche focus differs from Quality Restoration's generalist residential positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/qrestore
• LinkedInlinkedin.com/company/quality-restoration-ut

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Restoration, Inc.