VAUXHALL COMMUNITY LAW AND INFORMATION CENTRE.

What VAUXHALL COMMUNITY LAW AND INFORMATION CENTRE. does

Vauxhall Community Law and Information Centre (trading as Vauxhall Law Centre) is a registered charity (no. 702458) and Company Limited by Guarantee (no. 02252255) founded in 1973 through a collaboration between local community activists, Liverpool City Council, Liverpool Law Society, and the John Moores Foundation. It provides free legal advice and representation across three core practice areas: Welfare Benefits (PIP claims, Mandatory Reconsiderations, tribunal appeals), Housing (rent arrears, homelessness, disrepair, asylum-related housing), and Debt (utility arrears, council tax, bailiff issues, income maximisation). All services are delivered at no cost to clients.

The organization operates a main office at the VNC Millennium Resource Centre on Blenheim Street, Liverpool (entrance on Silvester Street, L5 8UX), plus six outreach locations across the Liverpool City Region: Homebaked Anfield, Ash Grange, Tiber Square, St Brides x BRC, WEB Merseyside, and Woodlands Hospice. Advice is delivered by solicitors, trainee solicitors, welfare rights advisors, and trained volunteers through face-to-face, phone, and email channels. The organization holds Lexcel accreditation from the Law Society of England and Wales and is a member of the Law Centres Network.

Vauxhall is funded entirely through donations and grants from charitable trusts, foundations, and public bodies — including the National Lottery Community Foundation, AB Charitable Trust, Access to Justice Foundation, Baring Foundation, The Legal Education Foundation, Liverpool City Council, Liverpool City Region Combined Authority, The Tudor Trust, and John Moores Foundation. There are no client fees, no equity investors, and no parent company. In 2024-2025 the organization reported 2,413 cases and enquiries opened, 2,363 closed, and 469,906 case minutes (7,831.76 hours) of client support, with a case mix of 51.1% Welfare Rights, 43.8% Housing, and 5.1% Debt.

Name

VAUXHALL COMMUNITY LAW AND INFORMATION CENTRE.

Legal name

Vauxhall Community Law & Information Centre

Website

https://vauxhalllawcentre.org.uk

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

1–10 employees

Short description

Vauxhall Law Centre is a Liverpool-based registered charity, founded in 1973, that delivers free legal advice on welfare benefits, housing, and debt to disadvantaged individuals across the Liverpool City Region through a main office and six community-embedded outreach locations.

Ownership category

akta.pro rank

Product category

Community Legal Services

NAICS

All Other Legal Services (541199), Offices of Lawyers (54111), Other Individual and Family Services (62419)

SIC

Services-Legal Services (8111), Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

Keywords

• Free legal advice
• Welfare benefits advice
• Housing legal advice
• Debt advice services
• Community law centre

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Donations and Charitable Funding: Operates as a free service funded entirely through donations from supporters, funders, and volunteers. Does not charge clients for legal advice services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Vauxhall Law Centre provides free legal advice and representation on welfare benefits, housing, and debt matters to vulnerable individuals across the Liverpool City Region. Services are delivered by solicitors, trainee solicitors, welfare rights advisors, and trained volunteers through in-person consultations at a main office and six outreach locations, as well as via phone and email. The organisation focuses on early intervention, advocacy, and representation in social welfare legal matters including tribunal appeals and asylum support housing issues.

Product overview

Vauxhall Law Centre is a community legal advice organization offering free legal services across three core practice areas: Welfare Rights, Housing, and Debt advice. The organization operates a network of six outreach locations throughout the Liverpool City Region, delivering face-to-face and phone-based advice. Services are delivered by solicitors, trainee solicitors, welfare rights advisors, and trained volunteers, with emphasis on early intervention and community-embedded legal support.

Differentiator

Problem solved

Functional benefit

Products and services

• Welfare Benefits Advice Free legal advice and representation on welfare benefits including benefits for people who are sick, disabled, retired, unable to work, carers, lone parents, and anyone having difficulty getting entitled benefits. Services include PIP claims, Mandatory Reconsiderations, and tribunal appeals.
• Housing Legal Advice Free early legal advice on housing matters including private landlord issues, social landlord issues, Home Office Accommodation, rent arrears, homelessness, deposit disputes, Discretionary Housing Payments, and asylum or immigration advice related to housing concerns.
• Debt Advice Free, friendly, impartial advice on utility arrears (gas, water, electricity), Council Tax arrears, problems affording essential bills, debt management, bailiff assistance, and income maximisation through benefit checks and financial statements.
• Outreach & Community Lawyering Community-based legal advice delivered through six outreach locations across the Liverpool City Region, embedding caseworkers and solicitors within communities to improve accessibility of legal advice for disadvantaged populations.

Quantifiable outcome

• 469,906 case minutes (7,831.76 hours) of client support in 2024-2025
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• WEB MerseysideminorStrategic or Co-development Partner · 1 January 2025Partnership on the Wirral delivering advice and advocacy for vulnerable women trying to access social welfare. Primarily serves single mothers with young children.
• Fans Supporting Foodbanks (FSF) and Greenhouse ProjectcoreStrategic or Co-development Partner · 1 November 2024Outreach at Tiber Square, South Liverpool, operating alongside FSF mobile food pantry. Provides advice alongside food access in the same location.
• British Red CrosscoreStrategic or Co-development Partner · 1 August 2024Housing team provides drop-in advice service at St Brides Church hub for refugees, migrants, and asylum seekers. Extremely busy service helping families who are homeless or at risk.
• Ash Grange Resident Tenant's AssociationminorStrategic or Co-development Partner · 1 July 2024Outreach in Ash Grange, a retirement community in Dovecot, serving elderly residents with limited mobility. Provides benefit form assistance through the complaint process.
• Vauxhall Neighbourhood Council and Fans Supporting FoodbanksminorStrategic or Co-development Partner · 1 April 2022VNC Food Pantry partnership providing welfare rights advice during food pantry sessions, enabling clients to access both food and advice in one location.
• Homebaked Bakery / Spirit of ShanklycoreStrategic or Co-development Partner · 1 November 2021Longest-running outreach partnership at Homebaked Bakery in Anfield. Provides welfare rights advice every Monday, expanded to full working day in April 2024 with debt advice added monthly. Spirit of Shankly (Liverpool Supporters Union) has supported this work since its inception.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Avon and Bristol Law Centre: Bristol-based Law Centres Network member providing free social welfare legal advice across housing, welfare benefits, immigration, and debt; operates a similar multi-disciplinary free-advice charity model in another English region.
• Islington Law Centre: London-based Law Centres Network member providing free legal advice on housing, welfare benefits, and immigration, with a community-embedded delivery model that closely mirrors Vauxhall's social welfare law practice.
• Hammersmith and Fulham Law Centre: West London Law Centres Network member offering free specialist advice on housing, welfare benefits, and community care to disadvantaged residents, with comparable Lexcel-accredited governance and outreach-style delivery.
• Birmingham Law Centre: Midlands-based Law Centres Network member offering free specialist legal advice on social welfare issues including housing and benefits, with a comparable charity-governance and outreach delivery structure.
• Greater Manchester Law Centre: North West England-based community law centre providing free legal advice on housing, welfare rights, and asylum support; operates as a Law Centres Network member with a similar community-anchored service model to Vauxhall.

Broad incumbents

• Citizens Advice: Nationwide generalist advice charity delivering free advice on welfare benefits, housing, and debt through local bureaux; overlaps with Vauxhall's three core practice areas but operates as a much larger, broader advice network rather than a specialist legal practice.
• StepChange Debt Charity: National debt advice charity providing free debt counselling, debt management plans, and representation; directly comparable to Vauxhall's debt advice service but operates nationally with telephone and digital channels at significantly greater scale.
• Shelter: National housing charity and legal services provider offering advice and representation on housing, homelessness, and landlord/tenant disputes; overlaps with Vauxhall's housing practice but as a much larger, national brand with policy and campaigning scope.

Others

• Law Centres Network: UK-wide membership body that represents and supports Law Centres, including Vauxhall; relevant as an ecosystem/network peer through which funding, policy advocacy, and referrals flow to Vauxhall.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/VLCLiverpool
• Facebookfacebook.com/VLCLiverpool
• Instagraminstagram.com/vlcliverpool
• LinkedInlinkedin.com/company/vauxhall-community-law-and-information-centre-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VAUXHALL COMMUNITY LAW AND INFORMATION CENTRE.