Quy Mill Hotel Hotel & Spa

What Quy Mill Hotel Hotel & Spa does

Quy Mill Hotel & Spa is a privately-held boutique hotel and leisure complex operated by Munro Leisure Investments Limited in Stow-cum-Quy, Cambridgeshire, approximately 6 miles from Cambridge and minutes from Newmarket. The property occupies a converted historic watermill (rebuilt circa 1830, with origins pre-dating the Domesday Book) on roughly 12 acres of riverside grounds, and offers 51 en-suite rooms across Classic, Executive, Superior and Four Poster categories. It holds the AA Silver Star award (the only hotel in Cambridgeshire so recognised) and 2 AA Rosettes for culinary excellence (2025-2026).

The business is organised around six revenue streams: hotel accommodation, food and beverage (The Waterwheel Restaurant, The Bar & Terrace, afternoon tea), Riverside Spa (pool, sauna, steam room, hot tub, gym, treatments using Elemis and OPI), weddings and celebrations, meetings and conferences, and gift vouchers. Ancillary offerings include a Health Club with monthly and annual memberships, corporate delegate packages, team-building bundles via partner Team Building Experiences, and seasonal programs (Christmas joiner parties, Christmas Day lunch, New Year's Eve gala). Go-to-market is hybrid: direct online booking via Guestline, phone reservations, OTAs, a tiered corporate discount program (5-35% off best available rates), an enquiry-led wedding pipeline with a dedicated coordinator, and a spa booking platform (OneJourney).

Underlying technology is standard hospitality SaaS rather than proprietary: Guestline for room reservations, OneJourney for spa bookings, GiftPro and wearegifted for vouchers, and Premier Software for membership and voucher fulfilment. No app, AI/ML capabilities, or proprietary platform are disclosed. Customer segments are diversified across leisure couples, corporate groups, wedding parties, hen/stag groups, spa and wellness visitors, and local diners, with pricing predominantly transactional and packaged across stays, treatments, and events.

Name

Quy Mill Hotel Hotel & Spa

Legal name

Munro Leisure Investments Limited

Website

https://cambridgequymill.co.uk

Company type

Private

Founded year

1830

Operating status

Operating

Headcount range

51–100 employees

Short description

Quy Mill Hotel & Spa is a privately-held 51-room boutique hotel and spa in Stow-cum-Quy near Cambridge, UK, set in a converted historic watermill on 12 riverside acres. It serves leisure couples, corporate groups, wedding parties and spa visitors with accommodation, AA Rosette dining, a full-service spa, weddings, and conference facilities.

Ownership category

akta.pro rank

Product category

Boutique Hotel & Spa Hospitality

NAICS

Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011), Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Luxury Wellness & Spa Resorts (THAGACAG)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Resort Convention Hotels (THAGALAC), Destination Spas & Spa Resorts (HSALAFAC)

Keywords

• Hotel accommodation services
• Day spa treatments
• Wedding venue hosting
• Corporate conference facilities
• Fine dining restaurants

Headquarters

HQ city

Cambridge

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Hotel Accommodation: Revenue from 51 guest rooms across multiple categories including Classic, Executive, Superior, and Four Poster rooms. Includes direct bookings and group accommodation for weddings, corporate events, and leisure stays.
2. Food & Beverage: Award-winning dining through The Waterwheel Restaurant, The Bar & Terrace, and conference/banqueting services. Includes breakfast service, lunch, dinner, afternoon tea, Sunday roasts, and special event dining. Morning coffee and cakes service also available.
3. Riverside Spa & Health Club: Day spa packages, individual treatments (massages, facials, body treatments), health club memberships, and spa day experiences. Revenue from treatment bookings and membership subscriptions.
4. Weddings & Events: Wedding ceremony and reception hosting, hen/stag parties, Christmas party nights, New Year's Eve celebrations, and private dining events. Revenue from package bookings and per-head pricing.
5. Meetings & Conferences: Conference facilities with delegate packages (8-hour and 24-hour rates), room hire, and team building packages. Catering and accommodation bundled with venue hire.
6. Gift Vouchers: Gift vouchers sold for hotel stays, spa treatments, dining experiences, and afternoon tea. One-time purchase redeemable against services.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Quy Mill Hotel & Spa operates a 51-room boutique hotel in a converted historic watermill in Cambridgeshire countryside near Cambridge, offering en-suite accommodation across Classic, Executive, Superior and Four Poster categories. The venue runs an award-winning restaurant (The Waterwheel with 2 AA Rosettes), The Bar & Terrace, afternoon tea service, a full-service Riverside Spa with pool, sauna, steam room, hot tub and treatment rooms, plus event spaces for weddings, conferences, seasonal celebrations and corporate team building. Onsite amenities include a health club, landscaped gardens spanning 12 acres, a helipad, and dog-friendly accommodation.

Product overview

Quy Mill Hotel & Spa is a single historic venue offering an integrated hospitality experience built around its converted watermill. The core offering comprises hotel accommodation (51 rooms ranging from Classic to Four Poster with spa baths), Riverside Spa (luxury day spa with pool, treatments, and health club), and multiple dining options (The Waterwheel restaurant with 2 AA Rosettes, Bar & Terrace, and Afternoon Tea service). Additional revenue streams include weddings (ceremony, reception, hen parties), meetings & events (conference rooms with delegate packages), and seasonal offerings (Christmas parties, New Year's Eve, Easter). The venue operates booking integrations with GuestLine for accommodation, OneJourney for spa treatments, and GiftPro for vouchers.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodation 51-room boutique hotel accommodation in a converted historic watermill, including Classic Rooms, Executive Rooms, Superior Rooms and Four Poster Rooms with spa baths, all featuring en-suite bathrooms, free Wi-Fi, TV with Freeview and tea/coffee facilities
• Riverside Spa Luxury day spa with indoor heated swimming pool, sauna, steam room, hot tub, gym, treatment rooms including a couples room and Serail Mud Chamber, offering massage, facial, body and beauty treatments using Elemis and OPI products
• The Waterwheel Restaurant Award-winning 2 AA Rosette restaurant featuring the original historic waterwheel as a backdrop, serving breakfast, lunch and dinner with locally sourced freshly prepared dishes
• The Bar & Terrace Bar and outdoor terrace serving coffee and cakes from 10am-11:30am, lunch and evening dining from 11:30am-10pm, cocktails and drinks including Beck's and Camden Pale Ale promotions
• Afternoon Tea Traditional afternoon tea service available daily 2pm-5pm including sandwiches, scones with clotted cream and sweet treats, with festive and private dining group options available
• Wedding Packages Full wedding services including civil ceremony and partnership licences, wedding reception, 2 AA Rosette catering, and 51 onsite bedrooms, with Waterwheel Room (capacity 80) and Garden Room (capacity 75) ceremony venues available
• Meetings and Events Conference and event facilities with four flexible meeting rooms: The Garden Room, Mill Race Room, The Munro and The Orangery, offering 8-hour and 24-hour delegate packages plus team building services through partnership with TBE
• Hen Parties Spa-themed hen party packages including weekday day spa from £95 per person, weekend day spa from £115 per person, 1 Night Hen Party from £180 per person sharing and 2 Night Deluxe from £340 per person sharing, including spa treatments, leisure facilities, robes and slippers
• Christmas Joiner Party Shared Christmas party event held on select December dates with welcome drink, 3-course meal, and disco, priced from £66 per person (early bird £55 before 1st August 2026)
• Christmas Day Lunch Festive Christmas Day lunch service on 25th December from 2pm including multiple course options with roast turkey, sea bass and nut roast, priced at £90 per adult and £55 for children under 12
• New Year's Eve Celebration New Year's Eve gala dinner event including champagne on arrival, 4-course dinner, DJ and disco, and midnight champagne toast, priced at £100 per person with overnight stay packages available from £220 per person
• Health Club Membership Gym and leisure facility membership providing access to pool, sauna, steam room, hot tub and gym, with Individual membership from £60 per month, Couple membership from £110 per month, plus a flexible £100 per month 30-day contract option
• Day Spa Experiences Half-day and full-day spa packages including Discover (£90 weekday / £100 weekend), Enrich (£115 weekday / £125 weekend), Indulge (£170 weekday / £180 weekend) and Twilight (£55 Monday-Thursday) experiences with varying treatment and facility access times
• Spa Break Packages Overnight spa accommodation packages including 1 Night Spa Break from £210 per person sharing and 2 Night Spa Break from £275 per person sharing, with spa treatments, dinner allocation and health club access

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Join The TableminorStrategic or Co-development PartnerPartnership to bring shared dining experiences to Quy Mill Hotel. Customers book single seats at communal tables for sociable evenings with delicious food, conversation, and new connections. Shared dining concept designed for hotel guests, locals, and solo diners seeking unique experiences.
• Team Building Experiences (TBE)coreStrategic or Co-development PartnerTrusted UK provider of corporate team building activities delivering engaging and professionally hosted events. 14+ years experience with nationwide mobile events team and 5-star Trustpilot rating. Provides high-energy game shows, outdoor sports days, and immersive problem-solving challenges delivered at Quy Mill venue.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pennyhill Park Hotel & Spa: Luxury five-star country house hotel with extensive spa, fine dining, conference and wedding facilities in Surrey. Direct comparison: same integrated hotel + spa + weddings + corporate events model targeting similar leisure, wedding and corporate segments at the premium end.
• Cliveden House: National Trust-styled luxury heritage house hotel with spa and fine dining. Comparable as a historic luxury property combining premium rooms, spa, dining and exclusive event hire.
• Bovey Castle: Historic luxury country house hotel in Devon with spa, golf, fine dining and weddings. Comparable as a heritage UK country estate offering integrated accommodation, spa, F&B and events at the premium tier.
• Luton Hoo Hotel, Golf & Spa: Grade I listed luxury mansion hotel with spa, golf, weddings and conference facilities. Highly comparable heritage country estate with similar mix of rooms, spa, F&B and large-scale events.
• Mallory Court Hotel: Warwickshire luxury country house hotel with spa and award-winning dining. Comparable as a small-to-mid scale luxury property offering rooms, spa, fine dining and weddings.
• Ragdale Hall Spa: Midlands destination spa combining thermal spa facilities, overnight stays, treatments and dining. Comparable as a destination spa-and-stay model with similar product structure to Quy Mill's spa break packages.
• The Grove: Luxury country estate hotel with spa, multiple restaurants, conference facilities and wedding venues in Hertfordshire. Comparable as a high-end integrated resort-style property serving corporate, leisure and weddings within reach of London.
• Hoar Cross Hall: Staffordshire spa hotel renowned for its destination spa facilities alongside accommodation and dining. Direct comparison for the spa-led day-spa and health club membership model within a country hotel setting.

Regional players

• Hotel Felix Cambridge: Boutique hotel in Cambridge offering accommodation, dining and private events. Regional competitor serving overlapping Cambridge leisure and corporate demand.
• The Cambridge Belfry (QHotels): Cambridgeshire hotel with leisure club, conference and wedding facilities. Comparable regional competitor for corporate accounts, conferences and weddings within the same catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CambridgeQuyMill
• Instagraminstagram.com/quy_mill_hotel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quy Mill Hotel Hotel & Spa