What make:good does

make:good is an architecture and design studio founded in 2009 in London by Catherine that delivers community engagement, co-design, and social value projects aimed at shaping neighbourhood change. The firm works primarily with UK public sector organisations — including local councils, housing associations, NHS trusts, and educational institutions — to design and facilitate engagement programmes for planning, regeneration, and urban development initiatives. Clients span multiple London boroughs (Camden, Greenwich, Newham, Tower Hamlets, Lambeth, Havering, Barnet, Hammersmith & Fulham) as well as bodies such as Transport for London, Peabody, the Canal & River Trust, and Southampton City Council.

The studio's core offering is professional community engagement services structured around its proprietary INFORM-INVOLVE-INFLUENCE-IMPACT framework, which sequences projects from informing communities through to measuring long-term impact. Its methodology centres on participatory design and co-design workshops in which facilitators translate community input into physical interventions and design solutions; supporting approaches include the Narrative Neighbourhoods method for building place-specific visual language from historical context, resident insight, and future aspirations. Project outputs extend beyond strategy and consultation into tangible physical deliverables: meanwhile-use community spaces such as The Dovetail (Carpenters Estate), Grow Box (Canning Town), and Custom Made (Custom House), as well as bespoke installations including the Curiosity Cart and Spaces for Calm for school playgrounds. make:good does not operate a software platform or digital product.

Revenue is generated entirely through commissioned professional services, with work typically acquired via competitive tendering or direct commissioning through public sector procurement frameworks. The firm does not sell subscriptions, licences, or digital products; every engagement culminates in a physical intervention, a community space, or a structured engagement programme. Pricing is not publicly disclosed, but contract values vary considerably — one documented public realm project (Loughborough Junction) totalled £750,000, comprising £400,000 from Transport for London and £350,000 from Lambeth Council. make:good operates a lean, founder-led model with approximately 10 staff, supported by content marketing through its website, blog, monthly Mailchimp newsletter, and Instagram presence.

Name

make:good

Legal name

make:good

Website

https://make-good.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

make:good is a London-based architecture and design studio founded in 2009 that delivers participatory community engagement, co-design, and social value projects for UK public sector clients including councils, housing associations, NHS trusts, and educational institutions.

Ownership category

akta.pro rank

Product category

Community Engagement Consulting

NAICS

Architectural Services (54131), Architectural Services (541310)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Community Engagement & Participatory Planning (BPAHAKAO)

akta.pro secondary industries

Arts Education & Community Arts Programs (BPAGAHAC), Community Arts, Culture & Creative Placemaking Enterprises (BPAGALAO)

Keywords

• Community engagement services
• Participatory design consulting
• Co-design workshops
• Urban regeneration engagement
• Social value consulting

Headquarters

HQ city

City Of London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Professional Engagement Services: Commissioned engagement programmes for public sector clients including local councils, housing associations, NHS trusts, and educational institutions. Revenue derived from engagement strategy development, workshop facilitation, co-design processes, and community consultation services.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

make:good is an architecture and design studio that delivers community engagement, co-design and social value projects for neighbourhood change. The studio runs participatory engagement programmes and co-design workshops with residents, then translates community input into physical interventions, community spaces, and design solutions for public sector clients such as local councils, housing associations, NHS trusts, and educational institutions.

Product overview

make:good is an architecture and design studio offering community engagement and co-design services for neighbourhood change. Their core offering is professional engagement services structured around the INFORM-INVOLVE-INFLUENCE-IMPACT framework. The company delivers physical outcomes including community spaces (The Dovetail, Grow Box, Custom Made), physical installations and artworks, and participatory design interventions for schools and public realm projects. make:good does not offer a software platform or digital product; all offerings are professional services culminating in physical interventions, community spaces, or engagement programmes.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Engagement Services Professional services involving people in shaping neighbourhood change, including engagement programmes, co-design workshops and community consultation for public realm and urban development projects; delivered for local councils, housing associations, NHS trusts and educational institutions.

Quantifiable outcome

• 735 participants engaged with 100% agreement with design proposals and 95% agreement that designs met community brief
• +3 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• BloomminorOthersBloom accreditation represents a quality standard in engagement practice. make:good displays the Bloom Accredited Supplier logo on their website, indicating membership or accreditation in this organisation for engagement practitioners.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mae Architects: London-based architecture practice with a strong social mission and housing association / public sector focus. Comparable to make:good in combining architectural delivery with community engagement outcomes, particularly in residential and public realm projects.
• Involve: UK public participation charity/consultancy that designs and delivers public engagement and deliberation processes. Comparable to make:good in its participatory methodology and government/regeneration client base, though operating more at strategy/policy level than physical co-design.
• Proctor & Matthews: UK architecture practice known for housing, neighbourhood regeneration, and public realm projects, often with community engagement at the early stages. Comparable to make:good in client mix (housing associations, councils) and interest in co-design.
• Traverse: UK-based consultation and engagement consultancy serving public sector, infrastructure, and regeneration clients. Comparable to make:good in serving the same commissioners through similar tender-led processes, though with a stronger research/evaluation orientation.
• Shared Intelligence: UK consultancy focused on public engagement, policy development, and community consultation for government, regeneration, and infrastructure clients. Highly comparable in that it competes for the same commissioned engagement briefs that make:good wins from London boroughs, TfL, and housing associations.
• The Glass-House Community Led Design: UK social enterprise specialising in community-led design and engagement for built-environment projects. Closest like-for-like peer to make:good in terms of participatory design methodology, social value focus, and public sector / housing association client base.

Broad incumbents

• Haworth Tompkins: Established London architecture practice with strong portfolio in housing, education, and theatre/community buildings. Comparable to make:good in social housing and education vertical, though operating at much larger scale and with broader commercial work.
• Pollard Thomas Edwards (PTE): Large UK architecture practice with deep expertise in social housing, estate regeneration, and public sector work. A broader incumbent — operates at significantly larger scale than make:good but competes for the same housing association and council regeneration briefs.

Emerging players

• Studio Egret West: London-based architecture and urban design practice working on regeneration, public realm, and mixed-use projects, often with stakeholder engagement. Comparable to make:good in client mix and regeneration focus, though with a more developer-led than community-led orientation.

Regional players

• Create Streets: UK policy and design-focused think tank/practice that combines research, community engagement, and design advice for place-making. Comparable to make:good in focus on community engagement for neighbourhood change, though operating more at policy/advisory level than physical co-design delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/wemakegood
• LinkedInlinkedin.com/company/make-good

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about make:good