Borough of Saddle River

Name

Borough of Saddle River

Legal name

Borough of Upper Saddle River

Website

https://usrtoday.org

Company type

Private

Founded year

1894

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Executive, Legislative, and Other General Government Support (921)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Public safety services
• Property tax collection
• Public works services
• Recreation programs

Headquarters

HQ city

Upper Saddle River

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Collection of quarterly property taxes by Tax Collector; primary municipal revenue source
2. Building Permits and Fees: Fees collected for construction permits, zoning permits, and related construction review services
3. Recreation Programs: Fees for various recreation programs including tennis, pickleball, soccer, and other sports activities
4. Sports Complex Sponsorships: Revenue from advertising opportunities at sports facilities including scoreboard and field naming rights

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

The Borough of Upper Saddle River is a municipal government entity that provides local public services to its residents, including public safety (police, fire, ambulance), public works and infrastructure maintenance, tax collection and assessment, municipal court operations, recreation programs, building and zoning permitting, and historic preservation. It also operates a CivicPlus-powered website that delivers online citizen services such as payments, alerts, forms, and citizen request tracking.

Product overview

The Borough of Upper Saddle River operates a unified digital services platform built on the CivicPlus CivicEngage content management system. The platform provides residents access to a comprehensive suite of municipal services including a Citizen Request Tracker for reporting concerns, an ePayment Center for processing taxes and bills, the USR ALERT notification system for emergency communications, the Notify Me subscription service for agenda and calendar updates, an online Staff Directory, various digital forms and applications, a Bid Postings and RFP system for vendors, Garbage & Recycling scheduling information, Municipal Court resources, and a Business Directory. The platform also supports RSS syndication feeds across multiple content categories.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety and Emergency Services
• Public Works and Road Maintenance
• Property Tax Collection and Assessment
• Municipal Court Services
• Building and Zoning Permits
• Recreation Programs
• Historic Preservation Services

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Sustainable JerseycoreStrategic or Co-development Partner · 1 January 2011Sustainable Jersey is a certification program for municipalities in New Jersey that want to go green, save money, and improve quality of life. Upper Saddle River achieved bronze level certification in 2011 as one of only 108 certified communities in the state.
• Bergen County Board of HealthcoreStrategic or Co-development PartnerAs one of three commission towns in Bergen County's Board of Health, Upper Saddle River receives comprehensive health services including a licensed Health Officer, Environmental Health Specialist, and sanitary inspection services that would be impractical for the borough to provide independently.
• CivicPluscoreTechnology or IntegrationCivicPlus provides the Content Management System powering the borough's official website (usrtoday.org), enabling online services including payments, forms, alerts, and citizen request tracking.
• Valley Hospital AuxiliaryminorOthersThe Valley Hospital Auxiliary, based in Ridgewood, serves communities including Upper Saddle River. Founded in 1944, the auxiliary has donated over $21 million to Valley Health System and provides healthcare volunteer services.
• Bergen County Utilities AuthoritycoreStrategic or Co-development PartnerBCUA provides hazardous waste collection and recycling services for Upper Saddle River residents through scheduled programs and the Recycling Center.
• Northern Highlands Regional High School DistrictminorOthersUpper Saddle River is part of the Northern Highlands Regional High School district, which serves multiple municipalities and is recognized as one of the top high schools in New Jersey.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Others

• CivicPlus: Provider of the CivicEngage CMS used by the borough's official website. Included as the enabling technology vendor — not a competitor but the closest infrastructure peer for benchmarking digital service delivery in small boroughs.

Direct peers

• Borough of Allendale, NJ: Bergen County borough of comparable population (~6,800 residents) running a similar tax-collector/assessor, DPW, recreation, and police/fire service mix.
• Borough of Park Ridge, NJ: Bergen County borough of similar scale (~9,000 residents) operating the same borough government structure with shared services arrangements.
• Borough of Waldwick, NJ: Bergen County borough of very similar scale (~10,000 residents) operating an analogous municipal service portfolio funded by property taxes.
• Borough of Northvale, NJ: Adjacent Bergen County borough of comparable size and service structure, useful benchmark for cost-of-service comparison.
• Borough of Ho-Ho-Kus, NJ: Small affluent Bergen County borough (~4,000 residents) using the same borough government structure and similar property-tax-funded operations, a tight direct peer.
• Borough of Ramsey, NJ: Similar Bergen County borough of slightly larger scale but matching municipal service profile; useful higher-end comparison point within the same county system.
• Borough of Montvale, NJ: Adjacent Bergen County borough of comparable population (~8,000 residents) operating under the same NJ borough form with property-tax-driven budget and similar municipal departments.
• Borough of Woodcliff Lake, NJ: Adjacent Bergen County borough of similar size (~6,000 residents) providing the same slate of municipal services via a borough form of government; directly comparable in scale, revenue model, and service scope.
• Borough of Midland Park, NJ: Bergen County borough of similar small size (~7,000 residents) that delivers the same core municipal services under the borough form of government.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BoroughOfUpperSaddleRiver
• LinkedInlinkedin.com/company/borough-of-upper-saddle-river

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borough of Saddle River