Claro Paraguay

What Claro Paraguay does

Claro Paraguay, operating as AMX Paraguay S.A., is the Paraguayan subsidiary of América Móvil and provides integrated telecommunications, internet, television, and digital financial services to consumers and private businesses across Paraguay. Its core offering spans postpaid mobile plans (GIGANTE tiers from 15GB to 200GB with unlimited calls, bundled WhatsApp, Prime Video, and roaming across the Americas, Europe, and Asia), prepaid mobile with self-service SIM activation and bonus data for social apps and gaming, GPON fiber-to-the-home internet at symmetric speeds of 200–600 Mbps, and television delivered via satellite, fiber, and Claro Video streaming with premium packs from HBO and Universal+. The portfolio is extended by Giros Claro, a mobile wallet and money transfer service operated through wholly-owned subsidiary Operadora de Pagos Móviles de Paraguay S.A. (OPM), and complementary platforms including Claro Música, Claro Drive cloud storage, and the Packs Ya digital marketplace. Network infrastructure runs on 3G/4G/5G mobile nationwide and GPON fiber across 21 cities, with eSIM activation supporting 5G onboarding.

The business model is subscription- and usage-based, monetizing recurring mobile and home subscriptions, pay-as-you-go data packs and roaming, transaction fees on Giros Claro transfers (0–5% commission), hardware sales through an online store and authorized dealers, and premium content add-ons. Go-to-market is multi-channel: physical retail customer service centers (CACs/sucursales) across Asunción and at least nine surrounding Central department cities, authorized dealer points of sale, the Mi Claro self-service portal/app, the Packs Ya platform, WhatsApp sales, and a dedicated enterprise (Empresas) sales team. Customer segments are split between individual consumers (mass-market Personas, prepaid, postpaid, and home services) and businesses (Empresas). Pricing is denominated in Paraguayan Guaraníes and structured into Combo Ahorro bundles that combine fiber, mobile data, and TV at discounted rates versus standalone plans, with all listed prices inclusive of VAT. Strategic positioning is reinforced by the parent group's regional scale and brand recognition across 17+ Latin American markets.

Name

Claro Paraguay

Legal name

AMX PARAGUAY S.A.

Website

https://claro.com.py

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Claro Paraguay (AMX Paraguay S.A.) provides mobile, GPON fiber internet, television, and Giros Claro mobile wallet services to Paraguayan consumers and businesses, operating 3G/4G/5G and fiber networks across 21 cities as a subsidiary of América Móvil.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Satellite Telecommunications (5174)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Competitive Local Exchange Carriers (CLECs) (HDAIABAB)

Keywords

• Mobile telecommunications services
• Home fiber internet
• Pay television services
• Mobile money transfers
• Digital entertainment streaming

Headquarters

HQ city

Asunción

HQ country

Paraguay

HQ region

Latin America

Offices16 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Mobile Services: Monthly subscription revenue from postpaid plans (Pospago) and prepaid airtime/recharges (Prepago). Revenue from voice, SMS, and data services including roaming charges.
2. Home Internet (Fibra Óptica): Monthly subscription fees for fiber optic internet services at speeds from 200 Mbps to 600 Mbps. Includes bundled TV services.
3. Television (Claro TV): Subscription revenue from TV services including satellite TV, fiber TV, and Claro Video streaming. Plans range from Familiar to Full HD with premium channel packages.
4. Data Packs and Add-ons: One-time purchase revenue from internet data packs with various durations (daily, weekly, monthly), roaming packs, and subscription packs for entertainment services.
5. Giros Claro (Money Transfers): Commission-based revenue from money transfer services, mobile wallet transactions, and bill payment services. Commission rates vary from 0% to 5% depending on transaction type.
6. Device and Accessory Sales: Revenue from sale of mobile phones, accessories, and equipment. Devices available for purchase with installment plans.
7. Entertainment Subscriptions: Revenue from entertainment packs including streaming services, gaming, and music subscriptions activated through Packs Ya platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

Claro Paraguay is a telecommunications operator in Paraguay offering mobile voice and data services (prepaid and postpaid plans), home fiber internet (WiFi por Fibra Óptica), pay television (Claro TV), mobile money transfers (Giros Claro), and digital entertainment subscriptions including Claro Video, Claro Música, and Claro Drive cloud storage.

Product overview

Claro Paraguay is a telecommunications company offering a comprehensive portfolio of mobile and home services. Mobile services include prepaid and postpaid plans (Planes Pospago and Prepago) with data tiers from 15GB to 200GB, plus self-service activation and number portability. Home services include WiFi via GPON fiber optic (200-600Mbps) and Claro TV via satellite/fiber/streaming with basic and premium channel packages. The product ecosystem includes complementary services like Giros Claro (mobile money transfers), Claro Video, Claro Música, and Claro Drive cloud storage. Additional offerings include roaming plans covering America, Europe, and Asia, as well as digital education through Telecentros Claro. Entertainment is bundled through Packs YA platform offering streaming, gaming, and social media bonuses.

Differentiator

Problem solved

Functional benefit

Brands

• Giros Claro: Mobile payment and money transfer service operated by Operadora de Pagos Móviles de Paraguay S.A. (OPM), allowing users to send, receive money and make bill payments.

Products and services

• Planes Pospago
• Planes Prepago
• Packs de Internet
• Portabilidad
• Roaming
• WiFi por Fibra Óptica
• Combo Ahorro
• Claro TV
• Giros Claro
• Claro Video
• Claro Música
• Claro Drive
• eSIM con Claro
• Telecentros Claro

Quantifiable outcome

• 5G offers up to 100 times faster speeds than 4G with lower latency
• +2 more outcomes

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• America Movil (AMX)coreStrategic or Co-development PartnerParent company and brand licensor. America Movil is the largest telecommunications provider in Latin America with operations in 17+ countries. Claro Paraguay operates as AMX PARAGUAY S.A. and benefits from regional scale, technology, and brand recognition.
• OPM (Operadora de Pagos Móviles de Paraguay S.A.)coreStrategic or Co-development PartnerSubsidiary company operating the Giros Claro mobile wallet and money transfer service. OPM is a separate legal entity that provides the digital financial services platform integrated with Claro services.
• Prime Video (Amazon)flagshipTechnology or IntegrationContent partnership providing 1 month of Prime Video included with postpaid plans (Pospago GIGANTE). This is a flagship promotional benefit across all GIGANTE plan tiers.
• HBOflagshipChannel Partner/ Reseller/ DistributorPremium content partnership offering HBO channel packages (HBO, HBO2, HBO Family, HBO Plus, HBO Signature, HBO Xtreme) as add-on subscriptions to TV customers.
• Universal (NBCUniversal)flagshipChannel Partner/ Reseller/ DistributorChannel partnership providing Universal-branded entertainment channels (Universal Premiere, Cinema, Comedy, Crime, Reality) as part of TV packages and add-on packs.
• Streaming and Entertainment ProvidersminorChannel Partner/ Reseller/ DistributorVarious streaming, gaming, and entertainment service providers available through Packs Ya platform including music services, video platforms, and gaming subscriptions.
• Capacítate para el Empleo (Carlos Slim Foundation)minorStrategic or Co-development PartnerEducational content partnership providing free distance learning courses through Telecentros Claro digital community centers, supporting digital inclusion initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Regional players

• Entel Chile: Chilean mobile and fiber operator with national coverage and enterprise services. Comparable as a multi-product telecom in a Latin American market, though it does not directly compete with Claro Paraguay.
• Claro Brasil: Largest Claro operation under América Móvil, offering mobile, fiber, TV, and Claro Video in Brazil. Comparable business model and product ecosystem; differs primarily by market scale and competition intensity.
• Claro Argentina: Sister operation under América Móvil offering the same Claro brand, products, and tech stack (GPON, 5G, Giros) in Argentina. Highly comparable in business model and go-to-market, but serves a different geography.

Broad incumbents

• Tigo Colombia (Millicom): Millicom's Colombian operation offering mobile, fiber, and TV with a similar prepaid/postpaid structure. Useful for benchmarking Claro's strategic direction under the same brand family.

Others

• VTR (Liberty Latin America): Chilean cable broadband and pay-TV provider. Not a direct competitor in Paraguay but comparable as a fiber/TV bundling operator within Liberty Latin America's portfolio.

Direct peers

• Tigo Money (Millicom): Tigo's mobile wallet and money transfer service in Paraguay. Direct competitor to Giros Claro, addressing the same underbanked market with similar transactional business model.
• Tigo Paraguay (Millicom): Tigo is the primary mobile and fiber competitor in Paraguay, part of Millicom's Latin American footprint. Comparable across all product lines (mobile, fiber, TV) and directly contests Claro's market share.
• Personal Paraguay (Nucleo Personal / Telecom Argentina): Personal is a major mobile operator in Paraguay under Telecom Argentina's Nucleo Personal. Competes head-to-head with Claro in mobile postpaid/prepaid and increasingly in home services.
• Movistar Paraguay (Telefónica): Movistar operates mobile and fiber services in Paraguay as part of Telefónica HispAm. Direct competitor to Claro Paraguay in mobile, fixed broadband, and enterprise segments.
• COPACO (Compañía Paraguaya de Comunicaciones): COPACO is Paraguay's incumbent fixed-line operator offering voice, broadband, and wholesale services. Overlaps with Claro's fiber and enterprise segments and competes for fixed-line customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/claropy
• YouTubeyoutube.com/@ClaroParaguayOficial
• Facebookfacebook.com/claropy
• Instagraminstagram.com/claropy
• LinkedInlinkedin.com/company/claro-paraguay

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claro Paraguay