proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s.

What proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s. does

proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s. is a Czech non-profit organization (o.p.s. — obecně prospěšná společnost, public benefit company) founded in 1994 and headquartered in Prague at Břevnovská 6, Praha 6. The organization provides a comprehensive, integrated portfolio of free services to people aged 16 and older affected by domestic and sexual violence, delivered through its PORT (První komplexní centrum pro oběti násilí — First Comprehensive Center for Victims of Violence) hub, three satellite offices in Beroun, Benešov, and Příbram, and a 24/7 information hotline (608 222 277), a Wednesday-evening legal aid line (777 012 555), email ([email protected]), an anonymous online chat (chat.profem.cz), and in-person consultations. Service lines include crisis intervention, crisis apartment shelter, social counseling, intervention center work, legal counseling, gynecological health services, individual psychotherapy, the POL POINT forensic interview service for sexual violence victims, and a dedicated evidence interview room with an offline-isolated secure computer for criminal-proceeding testimony.

The underlying technology stack is operational rather than AI-driven: proFem runs an online chat platform at chat.profem.cz, integrates Reservio for online appointment booking at the gynecological clinic, uses an internal client management system called Equip for case data (with GDPR-compliant password-protected access), and operates FenomioFlow as its internal workflow/content platform. The evidence interview room is purpose-built with a dedicated offline-isolated secure computer to preserve evidentiary integrity. Distribution is multi-channel: direct hotlines, email, chat, social media (Facebook, Instagram, YouTube, LinkedIn), press and media engagement ([email protected]), plus online fundraising via the darujme.cz donation platform and GIVT shopping affiliate. Partner ecosystem includes Krajské ředitelství Policie hl. m. Prahy under a formal cooperation memorandum, the Ministry of Labour and Social Affairs as supervisory authority, Poradna AdvoCats for Women as a jointly operated intervention center, and FMM as external web design vendor.

The business model is grant- and donation-funded rather than commercial. Primary revenue comes from Czech government grants and public subsidies under zákon č. 108/2006 Sb. (social services) and zákon č. 45/2013 Sb. (victims of crime), supplemented by individual donations through the darujme.cz platform, a public collection account, and GIVT affiliate shopping donations. The only direct service fee is a symbolic, sliding-scale charge for individual psychotherapy, which is classified outside standard social services and therefore not covered by standard grants. The customer base comprises individual victims of domestic and sexual violence (primary), their relatives and close persons (secondary), and professionals (teachers, social workers, healthcare workers) encountering violence topics. Funding concentration, government-grant dependency, and capacity constraints (e.g., temporarily reduced chat hours) are the principal operational characteristics of the model.

Name

proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s.

Legal name

proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s.

Website

https://profem.cz

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

proFem is a Czech non-profit organization that provides free, integrated crisis, legal, medical, psychotherapeutic, and shelter services to victims of domestic and sexual violence aged 16+, delivered primarily through its PORT comprehensive center in Prague and three satellite offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Grants and government subsidies: Primary funding from government grants, subsidies, and public subsidies for operating social and healthcare services.
2. Public donations and fundraising: Individual donations via darujme.cz platform, public collection account (veřejná sbírka), and GIVT affiliate shopping program.
3. Individual psychotherapy fees: Symbolic fee for individual psychotherapy, not covered by standard grants (not a social service). Fee is adjusted based on individual financial situation.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

proFem is a multi-disciplinary center that delivers direct crisis, social, legal, health, and psychotherapeutic support to victims of domestic and sexual violence, including a 24/7 crisis line, online chat and email counseling, emergency crisis apartments, forensic interview facilities, and secondary professional training and prevention programs. It serves individual victims, their close contacts, and helping professionals, operating from a Prague headquarters and three satellite offices across the Czech Republic.

Product overview

proFem operates as a comprehensive center for victims of domestic and sexual violence, offering an integrated service portfolio under the PORT (První komplexní centrum) umbrella. The organization provides both crisis response services (crisis intervention, crisis apartment, 24/7 hotline) and longer-term support (social counseling, legal advice, psychotherapy, health services). Key products include the online chat counseling platform (chat.profem.cz), the POL POINT forensic interview service, and the interrogation room for evidentiary recordings. Services are provided free of charge (except individual psychotherapy) and are available to individuals aged 15+ who have experienced domestic or sexual violence, as well as their relatives and professionals.

Differentiator

Problem solved

Functional benefit

Brands

• PORT: First comprehensive center for victims of domestic and sexual violence, providing integrated services under one roof including crisis intervention, social counseling, legal advice, health services, and psychotherapy.

Products and services

• Crisis Help Line (24/7 telephone hotline) Round-the-clock telephone crisis intervention service for victims of domestic and sexual violence and their close contacts, providing immediate safety planning, emotional support, and referral.
• Online Crisis Chat Web-based real-time chat service providing written crisis intervention and information for individuals unable or unwilling to call by phone.
• Email Counseling Asynchronous email-based counseling channel for victims and concerned persons seeking written advice and information.
• Crisis Apartments Emergency safe residential accommodation for victims who need to leave an abusive situation immediately.
• Social Counseling Specialist social-work counseling covering safety planning, benefits navigation, housing, and referrals to other support services.
• Legal Counseling Specialist legal advice on protection orders, divorce, custody, criminal proceedings, and victims' rights, delivered by in-house lawyers.
• Health Services Coordination Medical and health-related support and coordination for victims, including liaison with healthcare providers and documentation of injuries.
• Psychotherapy Specialist psychotherapeutic treatment for trauma related to domestic and sexual violence, delivered by qualified therapists.
• POL POINT (Forensic Interview Room) Dedicated forensic interview facility used in cooperation with the Czech Police for sensitive interviewing of child and vulnerable victims, designed to minimize re-traumatization.
• Interview Room (interview space) Safe, dedicated interview space used by proFem staff for in-depth work with victims separate from the POL POINT forensic facility.
• Professional Training and Workshops Structured training and workshop programs for police officers, social workers, teachers, healthcare providers, and other helping professionals on identifying and responding to domestic and sexual violence.
• Prevention and Educational Programs School- and community-based prevention programs and educational activities aimed at raising awareness of domestic and sexual violence and healthy relationships.

Quantifiable outcome

• 30+ years of continuous operation helping victims of domestic and sexual violence return to full life

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Česká poštaminorOthersproFem office shares premises with Česká pošta at Břevnovská 6, Prague 6. Entry is same as the post office, followed by stairs to 1st floor.
• darujme.czcoreGTM or Marketing PartnerDonation platform partner enabling online financial contributions to proFem. Donation page available at darujme.cz/profem.
• GIVTminorGTM or Marketing PartnerGIVT is an online shopping affiliate that donates a portion of purchases to proFem at no extra cost to shoppers.
• FMM (web design agency)minorOthersExternal web design agency responsible for proFem website design and maintenance.
• Krajské ředitelství Policie hl. m. PrahycoreOthersFormal cooperation memorandum with Prague Police Directorate. Police may refer victims to proFem services. proFem may contact police on behalf of victims under specific legal provisions.
• Ministerstvo práce a sociálních věcícoreOthersMinistry of Labour and Social Affairs is the supervisory authority for complaints regarding social services. Listed as appeal body for dissatisfied clients.
• Poradna AdvoCats for WomencoreStrategic or Co-development PartnerJointly operated intervention center with Poradna AdvoCats for Women. Pavlína Mádlová serves as head of both Intervenční centrum proFem and Poradna AdvoCats for Women, indicating operational partnership.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCp5h6cSsrqDGdrrQorRY8KA
• Facebookfacebook.com/proFem.o.p.s
• LinkedInlinkedin.com/company/profem-o-p-s
• Instagraminstagram.com/profem.cz/?hl=cs

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about proFem - centrum pro oběti domácího a sexuálního násilí, o.p.s.