Agencja Detektywistyczna I Ochrony Joker Sp Z O O

What Agencja Detektywistyczna I Ochrony Joker Sp Z O O does

Agencja Detektywistyczna i Ochrony Joker Sp. z o.o. ("Security JOKER") is a privately held Polish security services provider headquartered in Poznań, founded in 1990 and operating under concession license L-0232/00 as one of the country's earliest licensed private security agencies. The company delivers an integrated security platform across six service lines: physical guarding of people and property (ochrona fizyczna), 24/7 alarm monitoring (monitoring systemów alarmowych), technical security systems including SSWiN intrusion/hold-up alarms, CCTV and access control, cash-in-transit and convoy services, GPS fleet management, and ancillary professional cleaning and maintenance. The technology layer is largely conventional and operationally focused: microprocessor-based alarm panels with GPRS/GSM/radio/landline transmission, a proprietary private APN network for tamper-resistant alarm data routing, satellite-based GPS vehicle tracking using Opto Scan technology for real-time fleet and fuel monitoring, and a 24-hour technical repair service; ISO 9001:2015 certification governs the physical security line and GDPR compliance is formally maintained.

Name

Agencja Detektywistyczna I Ochrony Joker Sp Z O O

Legal name

Agencja Detektywistyczna i Ochrony Joker Sp. z o.o.

Website

https://joker-security.pl

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Security JOKER is a Polish private security firm founded in 1990 in Poznań, offering physical guarding, 24/7 alarm monitoring, technical security systems, cash-in-transit, GPS fleet management, and cleaning services to enterprise and government clients nationwide.

Ownership category

akta.pro rank

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Armored Car Services (561613), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYBPAKAAAB

Mobile Patrol & Alarm Response

Business & Public Services/Security & Investigations Services/Manned Guarding & Patrol Services

SECONDARYBPAKAAAF

Commercial Property Guarding (Offices, Retail Parks, Malls)

Business & Public Services/Security & Investigations Services/Manned Guarding & Patrol Services

SECONDARYIMAIAEAF

Security Systems Monitoring & Dispatch (SOC/Remote Guarding)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Security, Guarding & Access Control Services

SECONDARYBPAKAJAB

Retail Patrol & Store Security (Mall/Shopping Center)

Business & Public Services/Security & Investigations Services/Loss Prevention & Retail Security Services

Keywords

• Physical security services
• Alarm monitoring
• Cash transport
• GPS fleet tracking
• Professional cleaning

Headquarters

HQ city

Poznan

HQ country

Poland

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Physical Security Services: Professional physical protection of persons and property delivered by qualified and properly equipped personnel. Includes stationary guarding, mobile patrols, and intervention teams.
2. Alarm Monitoring Services: 24/7 monitoring station providing constant security monitoring via GPRS, GSM, radio, and landline transmission technologies. Includes intervention team dispatch.
3. Technical Security Systems: Design, installation, and maintenance of electronic security systems including SSWiN (intrusion and hold-up alarms), CCTV, and access control systems.
4. Cash Processing and Convoy Services: Transport of cash values and valuables using armored vehicles and trained personnel. Includes ATM management, cash collection (inkaso), and armed escort services.
5. Cleaning and Maintenance Services: Professional cleaning services for offices, production halls, warehouses, public facilities, and external areas including snow removal.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Security JOKER is a Polish integrated security services provider delivering six core service lines: physical guarding of persons and property by qualified personnel and intervention teams, 24/7 alarm system monitoring via GPRS/GSM/radio/wired transmission, design and installation of technical security systems (intrusion alarms, CCTV, access control), armored cash transport and ATM management, GPS-based fleet tracking, and professional cleaning services. Operations are coordinated from Poznań through 11 branch offices and 9 Convoy Centers, with services supplied under customized contracts to enterprise and individual clients across Poland.

Product overview

Agencja Detektywistyczna i Ochrony JOKER operates as a unified security services platform offering six integrated service lines. The core offerings include physical security of people and property (ochrona fizyczna osób i mienia), alarm system monitoring (monitoring systemów alarmowych), and technical security systems (techniczne systemy zabezpieczeń) as primary protection services. Supplementary offerings comprise cash transport and escort services (konwojowanie), GPS fleet management systems (systemy GPS), and professional cleaning services (usługi porządkowe). These services are delivered through a network of 9 Convoy Centers and multiple regional branches, with operations coordinated from the Poznań headquarters. The company operates 24/7 with intervention teams and maintains proprietary monitoring infrastructure including GPRS/GSM transmission capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Physical Security of People and Property (Ochrona fizyczna osób i mienia) Professional manned guarding of persons and property, delivered by qualified personnel with intervention teams, providing constant quality control and effective response for office, industrial, commercial, and warehouse facilities.
• Alarm System Monitoring (Monitoring systemów alarmowych) 24/7 monitoring station that verifies every received signal via GPRS, GSM, radio, and wired transmission technologies, with intervention teams deployed across the country for rapid response.
• Technical Security Systems (Techniczne systemy zabezpieczeń) Design, installation, and maintenance of specialized technical security systems including SSWiN intrusion and hold-up alarms, CCTV, access control (KD), and time recording (RCP) for offices, commercial, industrial, and warehouse properties.
• Cash Transport and Escort Services (Konwojowanie) Secure cash transport and value logistics services including cash collection (inkaso), ATM management, cash escort, and cash processing using armored vehicles and trained personnel.
• GPS Fleet Management Systems (Systemy GPS) GPS-based vehicle monitoring system enabling real-time tracking, route monitoring, fuel consumption control, and driver work time management using mobile network infrastructure.
• Cleaning Services (Usługi porządkowe) Professional cleaning and maintenance services for offices, production halls, warehouses, commercial spaces, public facilities, and outdoor areas, including interior cleaning, exterior maintenance, and winter snow removal.

Quantifiable outcome

• 24/7 monitoring with immediate signal verification
• +2 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Wyższa Szkoła Bezpieczeństwa w PoznaniucoreStrategic or Co-development PartnerPartnership with the Higher School of Security in Poznan. The school is listed as a partner of the company, indicating potential collaboration in training, research, or professional development for security industry personnel.
• Nearly 100 Subcontracting CompaniesminorChannel Partner/ Reseller/ DistributorSubcontracting agreements with approximately 100 companies across Poland to handle convoy and transport services that exceed the company's own technical capabilities. The company assumes full responsibility for all subcontracted services as if performed with own resources.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• G4S Polska (now part of Allied Universal): Global security services provider with Polish operations delivering manned guarding, cash solutions (Loomis-merged) and integrated security technology to enterprise customers. Significantly larger scale than JOKER.
• Brink's Polska: Global armored car and security services company with Polish operations providing secure cash transport and processing. Directly comparable to JOKER's convoy / ATM business line.
• Loomis Polska: Swedish-headquartered cash handling specialist with Polish operations providing cash-in-transit, ATM and cash management services. Closely comparable to JOKER's cash transport / inkaso offering.
• Securitas Polska: Polish arm of global security giant Securitas, offering guarding, mobile patrol, alarm monitoring and remote guarding solutions. Larger incumbent with broader geographic coverage and greater technology investment.
• Prosegur Cash: Global cash-in-transit and security services company operating armored car, ATM management and cash processing services. Directly comparable on JOKER's cash transport and ATM management service line.

Direct peers

• Impel Security Polska: Polish facility services and security group providing manned guarding, monitoring and cash handling to enterprise and public-sector clients. Comparable business model bundling security with adjacent facility services.
• Orlen Ochrona: Polish physical security provider (affiliated with ORLEN fuel group) specializing in guarding for fuel stations and retail networks. Directly comparable to JOKER's gas station and retail security customer base.
• SOLID Security: One of the largest Polish private security companies offering manned guarding, alarm monitoring, technical security systems and cash transport across Poland. Closest direct peer given overlapping service lines and shared enterprise/government customer base.
• Seris Konsalnet: Major Polish integrated security services provider (formed from Seris and Konsalnet) offering physical security, monitoring, technical systems and facility services nationwide. Direct competitor across virtually all of JOKER's core service lines.

Emerging players

• TP-Link / Monitor (Polish alarm monitoring firms e.g. Monitoring Center, AAT): Polish electronic security systems and monitoring providers offering intruder alarms, CCTV and monitoring station services. Comparable on JOKER's alarm monitoring and technical security systems lines.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/agencjaochronyjoker/?locale=pl_PL
• LinkedInlinkedin.com/company/agencja-detektywistyczna-i-ochrony-joker-sp-z-o-o-/?originalSubdomain=pl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agencja Detektywistyczna I Ochrony Joker Sp Z O O