West Avenue Compassion

What West Avenue Compassion does

West Avenue Compassion (WAC) is a San Antonio-based 501(c)-style nonprofit founded in 2009 that operates a community co-production model addressing interconnected Social Determinants of Health rather than single-issue services. Its service portfolio spans weekly food distribution (in partnership with the San Antonio Food Bank, distributing 375 tons/750,000+ lbs annually), a Community Resource Center offering advocacy and case management, a Choice Pantry and Senior Pantry/Project Hope, a clothing pantry, diaper and feminine hygiene distribution across 5 sites (via Texas Diaper Bank), a community garden, a weekly swap meet, ESL/GED and job-readiness resources, onsite AA meetings, and the Community Health Advocacy Program (CHAP). The organization is volunteer-powered, requiring approximately 150 volunteer roles each week alongside 1-10 paid staff, and reports serving 120,000+ individuals and 30,000+ families annually with 10,000+ neighbors reached monthly, claiming $13 in community value per $1 donated.

The organization runs a planned free Telemedicine Clinic targeting 600 individuals monthly (with a $500,000 fundraising goal under Executive Director Dr. Eric Buell) and is developing WAHI.solutions, an online healthcare clearinghouse where local providers can list free or discounted services. Sub-brands include CHAP, WAHI.solutions, and the WAC Community Council (a monthly community governance body). Distribution occurs through scheduled walk-in services at the 10715 West Avenue headquarters and satellite diaper sites, with the diaper program already expanded from a single site to 5 San Antonio locations.

West Avenue Compassion generates no fee revenue; all services are provided at no cost to community members, with operations funded entirely by donations, recurring monthly sponsorships, and grants from corporate sponsors (H-E-B, Whole Foods Market, James Avery) and foundations (Methodist Healthcare Ministries, Najim, River Stephens, Hilton, Greehey, San Antonio Area Foundation). The go-to-market is community-led: a network of 30+ partner organizations, churches, and faith-based coalitions drives referrals, with volunteer word-of-mouth and the website serving as additional acquisition channels. No financial statements, annual budget, or revenue figures are publicly disclosed.

Name

West Avenue Compassion

Legal name

West Avenue Compassion

Website

https://westavenuecompassion.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

West Avenue Compassion is a San Antonio nonprofit operating a community co-production model that delivers free food distribution, clothing, diaper, healthcare advocacy, education, and resource programs to 120,000+ low-income individuals and families annually, funded by donations and grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Food Services (624210), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community food distribution
• Social services nonprofit
• Food assistance programs
• Community resource center
• Social determinants of health

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Sponsorship: The organization relies on charitable donations from individuals, businesses, and sponsors. For every $1 donated, they report creating approximately $13 in community value through partnerships and volunteer effort. Recurring monthly sponsorships are available through their website.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

West Avenue Compassion is a San Antonio-based nonprofit that operates free community programs addressing social determinants of health, including weekly food distribution, choice and senior pantries, a clothing pantry, diaper and feminine hygiene distribution, a Community Resource Center for case management, ESL/GED classes, job listings, AA meetings, a community garden, and a community swap meet. Services are delivered in-person at its headquarters and through partner-led satellite sites across the city, all at no cost to participants.

Product overview

West Avenue Compassion is a community nonprofit organization offering a coordinated ecosystem of social services designed to address interconnected community needs. The organization operates primarily through physical service locations (10715 West Avenue, San Antonio, TX) rather than a software product. Core services include food distribution programs (weekly Food Distribution, Choice Pantry, Senior Pantry/Project Hope), a Community Resource Center for advocacy and case management, clothing and diaper distribution, the Community Health Advocacy Program (CHAP), and a planned Telemedicine Clinic. Additional offerings include a Community Garden, WAC Community Swap Meet, AA Group meetings, ESL/GED classes, and a Job Listings resource center. The organization is also developing WAHI.solutions, an online healthcare exchange platform. These services work together as an integrated social infrastructure system designed to strengthen families before they reach crisis, addressing Social Determinants of Health through collaboration rather than treating issues in isolation.

Differentiator

Problem solved

Functional benefit

Brands

• Community Health Advocacy Program (CHAP): A community-led, relationship-based initiative located within the Community Resource Center that promotes health equity, education, and access to care for individuals and families.
• WAHI.solutions

Products and services

• Food Distribution Program Weekly food distribution service providing nutritious food to community members every Tuesday from 11:00 AM to 1:00 PM at 10715 West Avenue, in partnership with the San Antonio Food Bank.
• Choice Pantry Monthly food pantry program that lets families select food items; sign-up occurs on the last Tuesday of each month from 8:00 AM to 9:30 AM.
• Senior Pantry/Project Hope Monthly food distribution specifically for seniors on the first Thursday of each month from 10:00 AM to 11:00 AM.
• Community Resource Center Hub for neighbors to connect, access resources, advocacy, case management, and social work services open Tuesdays 8AM-1PM.
• Community Clothing Pantry Shared space where neighbors circulate gently used and new clothing for all ages; families can select 5-10 articles monthly.
• Diapers and Feminine Hygiene Program Distribution of diapers, wipes, feminine hygiene products, and adult incontinence products through partnership with Texas Diaper Bank, available Tuesdays 9:30 AM to Noon.
• Community Health Advocacy Program (CHAP) Community-led, relationship-based health initiative promoting health equity, education, and access to care for individuals and families, particularly women and children, funded by Methodist Healthcare Ministries.
• Community Garden Community garden program providing 4x8 plots for neighbors to grow food, share knowledge, and build community connections.
• WAC Community Swap Meet

Quantifiable outcome

• Serves 120,000+ individuals and 30,000+ families annually with 375 tons of food distributed
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core, secondary, supporting and emerging.

• San Antonio Food BankcoreStrategic or Co-development PartnerPrimary food distribution partner providing bulk food supplies that West Avenue Compassion distributes to the community. Through this partnership, over 375 tons of food is shared annually with 30,000+ families.
• Texas Diaper BankcoreStrategic or Co-development PartnerPartnership providing diapers, wipes, and feminine hygiene products. Expanded to 5 distribution sites across San Antonio through this collaboration.
• Methodist Healthcare MinistriescoreStrategic or Co-development PartnerFunding partner for Community Health Advocacy Program (CHAP) providing free healthcare access and educational opportunities for neighbors.
• The Congregational Collective (HebFdn)coreStrategic or Co-development PartnerSponsors social workers to be present in the community resource center supporting neighbors' mental well-being journeys.
• AWC CenterssecondaryStrategic or Co-development PartnerProvides onsite first trimester sonograms, pregnancy testing, pregnancy counseling, and STI testing and treatment.
• Christus Santa RosasecondaryStrategic or Co-development PartnerPartner providing onsite mammograms for women through the health initiative programs.
• CommuniCaresecondaryStrategic or Co-development PartnerWomen's health bus provides free women's health services at the community resource center routinely.
• WIC (Women, Infants, and Children)secondaryStrategic or Co-development PartnerOnsite periodically to sign up young families for benefits or recharge cards.
• SA Food ChurchsupportingGTM or Marketing PartnerSponsor organization supporting West Avenue Compassion's mission and programs.
• H-E-BsupportingGTM or Marketing PartnerSponsor providing community support through corporate giving programs.
• Whole Foods MarketsupportingGTM or Marketing PartnerSponsor providing community giving support to food access programs.
• Alcoholics Anonymous San AntoniosupportingStrategic or Co-development PartnerHosts AA meetings every Tuesday evening at 7pm for community members in recovery.
• Interfaith Welcome CoalitionsupportingStrategic or Co-development PartnerFaith-based coalition providing refugee and immigrant support services.
• Global RefugesupportingStrategic or Co-development PartnerImmigration and refugee services organization supporting community members.
• North Central RotarysupportingGTM or Marketing PartnerService organization partner providing volunteer and financial support.
• WAHI.solutionsemergingTechnology or IntegrationBuilding an online healthcare clearinghouse where local providers offer free or discounted services and the public can search for care at affordable prices.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Salvation Army San Antonio Area Command: Provides emergency food, clothing, rent/utility assistance, and recovery programming in the same San Antonio market. Comparable integrated basic-needs model with similar faith-based volunteer-driven service delivery.
• Meals on Wheels San Antonio: Focused on food security and social connection for seniors — overlapping with West Avenue Compassion's Senior Pantry/Project Hope and senior companionship offerings in the same geography. Directly comparable on senior-targeted food and social support.
• Texas Diaper Bank: Provides diapers, wipes, and hygiene products to partner distribution sites, including five operated by West Avenue Compassion. Directly comparable as a basic-needs nonprofit serving low-income families through community distribution partnerships.
• SAMMinistries: San Antonio-based nonprofit operating emergency shelter, transitional housing, and food programs for homeless and low-income families. Directly comparable in providing integrated housing, food, and case management services to vulnerable populations in the same geography.
• United Way of San Antonio and Bexar County: Local United Way affiliate funding and coordinating a network of social service agencies across the same region. Comparable as a community-coordination entity that aggregates donor capital and connects residents to partner-provided services.
• San Antonio Food Bank: Primary food sourcing partner for West Avenue Compassion and a direct peer operating hunger-relief and food distribution programs across the same Bexar County geography. Both organizations serve overlapping low-income and food-insecure populations through community-based distribution models.
• Catholic Charities Archdiocese of San Antonio: Faith-affiliated nonprofit providing emergency assistance, food, clothing, housing support, and immigration/refugee services in San Antonio. Strongly comparable integrated services model with similar target populations including immigrants and seniors.
• Habitat for Humanity of San Antonio: Addresses housing stability and family self-sufficiency through community volunteer models in the same San Antonio market. Comparable integrated approach combining volunteer engagement, wraparound family services, and partnerships with local organizations.
• Goodwill Industries of San Antonio: Multi-service nonprofit in the same San Antonio market offering job training, employment placement, and wraparound support for low-income individuals. Directly comparable as an integrated social services model addressing employment, basic needs, and community reconnection.

Broad incumbents

• Feeding America: National network of food banks whose member, San Antonio Food Bank, is WAC's primary partner. Comparable as the umbrella category for large-scale food rescue and redistribution, but operates at far greater scale and does not specialize in co-production community models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/west-avenue-compassion

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Avenue Compassion