AlterHéros

What AlterHéros does

AlterHéros is a Montreal-based non-profit organization founded in 2002 that delivers online education, anonymous support, and community programming for LGBTQ+ youth in Quebec, primarily serving ages 14 to 30. Its flagship product is "Pose ta question!", an anonymous French-language Q&A platform where trained responders answer youth-submitted questions on sexuality, gender identity, and relationships; the platform has accumulated 6,591 published answers and drawn 2,843,382 website visits across the 2025-2026 period. The organization complements the Q&A service with curated educational products: the Neuro/Diversités program (official since 2018) for LGBTQ+ youth with neurological differences, the SASSY educational comics project (launched 2023), the LOVE-MOÉ safer-sex guide, and the TISSÉ·E·S project (launched 2024) for racialized LGBTQ+ youth. Delivery is anchored on a content management platform (most recently redesigned 2021-2023 with agency Molotov) that supports publication, search, and community resource navigation in French.

The organization's intervention model relies on a small permanent team (approximately 4 coordinators, plus seasonal staff and interns) composed of workers with shared lived experience in sexual and gender diversity. AlterHéros does not sell products or charge end users; it instead operates a non-profit revenue model funded by Quebec government grants — notably the PSOC (Programme de soutien aux organismes communautaires) mission-based funding secured in 2018 and recurring project funding from Justice Québec — supplemented by donations and partner contributions. Programs are delivered both directly online and through a partnership network of Quebec LGBTQ+ non-profits, schools, and health-service networks, which functions as a distribution and referral layer.

Operationally, the organization has grown its content footprint, expanded into two intersectional verticals (neurodivergence and racialized youth), and formalized governance via a permanent General Director role created in 2014. Its audience scale relative to headcount is disproportionately large for a small community non-profit, suggesting strong organic reach in a low-competition French-language niche, though it has not disclosed any revenue, hiring, or AI capability beyond traditional web publishing.

Name

AlterHéros

Legal name

AlterHéros

Website

https://alterheros.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

AlterHéros is a Montreal-based non-profit founded in 2002 that provides anonymous online Q&A support, educational programming, and community resources for LGBTQ+ youth (ages 14-30) in Quebec, with specialized programming for neurodivergent and racialized youth.

Ownership category

akta.pro rank

Product category

LGBTQ+ Youth Support Services

NAICS

Other Individual and Family Services (624190), Educational Support Services (611710), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro industry

PRIMARYBPAGAFAE

LGBTQ+ Rights & Advocacy Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Civil Rights, Advocacy & Public Policy Organizations

SECONDARYBPAGACAG

Disability Services & Independent Living Support

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYEDALAFAN

Accessibility, Accommodations & Assistive Services

Education/Student Services & Campus Operations/Student Health, Counseling & Wellness Services

Keywords

• LGBTQ+ youth support
• Sexual health education
• Gender identity resources
• Neurodiversity services
• Community health programs

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Grants: Primary funding from government programs including Programme de soutien aux organismes communautaires (PSOC), Bureau de lutte à l'homophobie (Justice Québec), and Programme Lutte contre l'homophobie et la transphobie.
2. Donations: The organization accepts donations from the public to support its initiatives and programs.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

AlterHéros operates online support, education, and community programs focused on sexual diversity, gender plurality, and neurodiversity for LGBTQ+ youth aged 14-30 in Quebec, Canada. The organization delivers these services through an anonymous online Q&A platform (Pose ta question!), individual and group support meetings (Neuro/Diversit\u00e9s), educational workshops, community kiosks, and multilingual comics/guides. All programs are free for users and led by peers with lived experience in the LGBTQ+ and neurodivergent communities.

Product overview

AlterHéros operates as a non-profit community organization offering a portfolio of digital and in-person programs for LGBTQ+ youth. The core offerings include the Pose ta question! anonymous Q&A platform (offered in both French and English as Ask Your Question!) and the Neuro/Diversités program for neurodivergent LGBTQ+ youth. Under Neuro/Diversités, two notable sub-projects operate: SASSY (comic books and infographics on sex education) and LOVE-MOÉ COMME DU MONDE (a comprehensive guide on healthy relationships and violence prevention). The TISSÉ·E·S project targets racialized LGBTQ+ youth. All programs are primarily directed at youth aged 14-30 in Quebec, Canada.

Differentiator

Problem solved

Functional benefit

Brands

• Pose ta question!: 100% anonymous and confidential support platform on topics related to sexual diversity, gender plurality, sexual health, and intimate relationships.
• Neuro/Diversités
• SASSY
• TISSÉ·E·S

Products and services

• Pose ta question! Anonymous and confidential question-and-answer platform offering support on topics related to sexual diversity, gender plurality, sexual health, and intimate relationships for LGBTQ+ youth and their loved ones, available in French and English.
• Neuro/Diversit\u00e9s Support program providing individual personalized support and group meetings for youth aged 14-30 at the intersection of neurodiversity and sexual and gender diversity, including sub-projects SASSY and LOVE-MO\u00c9.
• SASSY Sex education project by and for 2SLGBTQIA+ and/or neurodivergent people, creating comic books, infographics, and educational tools to sensitize and empower the broader population and professionals. Available in French, English, Spanish, Arabic, and Atikamekw languages.
• LOVE-MO\u00c9 COMME DU MONDE A 200+ page guide of workshops, tools, and information on healthy relationships and violence prevention, created by and for LGBTQIA+ neurodivergent people and the professionals who work with them.
• TISS\u00c9\u00b7E\u00b7S Project for LGBTQ+ racialized youth focused on healing from a decolonial perspective, including supper gatherings, zine creation, and guide development.
• Grounded Roots Activities focused on healing in a decolonial perspective, by and for LGBTQ+, racialized, and neurodivergent youth.

Quantifiable outcome

• 2,843,382 website visits (2025-2026)
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

21 partnerships are on record, tiered core, major and minor.

• Émissaire (MTS-SIDA Montérégie)coreStrategic or Co-development Partner · 1 January 2002Early partner that provided support and became involved as a founding partner when AlterHéros launched in 2002. Émissaire was the first organization to back the project.
• Stratèges-IdéescoreStrategic or Co-development PartnerCommunications company that helped AlterHéros create its communication plan and launch the portal in 2002.
• Interligne (formerly Gai Écoute)majorStrategic or Co-development PartnerLGBTQ+ listening line organization that became a key collaborator starting in 2002, providing mutual support and referrals.
• Jeunesse LambdamajorStrategic or Co-development PartnerLGBTQ+ youth organization in Montreal that joined as a collaborator in 2002 and remains a partner. AlterHéros is hosted at L'Astérisk building which is associated with this organization.
• Coalition montréalaise des groupes jeunesse LGBTmajorStrategic or Co-development PartnerCoalition of Montreal LGBTQ+ youth groups. AlterHéros became a founding member in 2004.
• Fédération Québecoise de l'AutismemajorStrategic or Co-development PartnerQuebec Federation of Autism providing partnership for the Neuro/Diversités program launched in 2017.
• Clinique Autisme Asperger de MontréalmajorStrategic or Co-development PartnerAutism clinic in Montreal partnering with AlterHéros for the Neuro/Diversités program.
• Clinique Le Papillon BleumajorStrategic or Co-development PartnerMontreal clinic partnering with AlterHéros for the Neuro/Diversités program supporting neurodivergent youth.
• L'Euguélionne Librairie FéministeminorChannel Partner/ Reseller/ DistributorFeminist bookstore in Montreal serving as pickup location for LOVE-MOÉ kits and distribution partner for educational materials.
• Programme Lutte contre l'homophobie et la transphobie (Justice Québec)coreOthersGovernment program that funded the creation of the permanent Executive Director position (2014) and the Neuro/Diversités project (2017) with 90% financing.
• Programme de soutien aux organismes communautaires (PSOC)coreOthersGovernment community organization support program that provided AlterHéros' first core mission funding in 2018.
• Projet 10majorStrategic or Co-development PartnerLGBTQ+ youth organization in Montreal. Partner since 2003 and logo displayed on partner page.
• GRIS MontréalmajorStrategic or Co-development PartnerLGBTQ+ community organization that joined as a partner in 2003.
• FEMTLmajorStrategic or Co-development PartnerLGBTQ+ organization. Logo displayed as partner on AlterHéros website.
• PiampminorStrategic or Co-development PartnerLGBTQ+ youth organization. Logo displayed as partner on AlterHéros website.
• Conseil Québécois LGBTmajorStrategic or Co-development PartnerProvincial LGBTQ+ council. AlterHéros became a member in 2004.
• EGALE CanadamajorStrategic or Co-development PartnerNational LGBTQ+ rights organization. AlterHéros became a member in 2004.
• DivergenresmajorStrategic or Co-development PartnerTrans and gender-diverse organization. Logo displayed as partner on AlterHéros website.
• FQPNminorStrategic or Co-development PartnerFederation of LGBTQ+ communities. Logo displayed as partner on AlterHéros website.
• Wild PrideminorStrategic or Co-development PartnerLGBTQ+ organization. Logo displayed as partner on AlterHéros website.
• Neuro-SexominorStrategic or Co-development PartnerCollaborated with AlterHéros on creating accessible conferences for the SASSY project.

Scale indicators13 records

Recent moves9 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/alterheros
• Instagraminstagram.com/alterheros
• LinkedInlinkedin.com/company/alterheros

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AlterHéros