City of Avondale, AZ

Municipal Government Servicesavondaleaz.gov

The City of Avondale is a municipal government serving 102,000 residents in Arizona's West Valley, delivering water, wastewater, solid waste, public safety, parks, libraries, permitting, and civic engagement services through AviWise, Accela-based permitting, and traditional in-person channels.

Company typePublic
Founded1946
HeadquartersAvondale, United States
Headcount501–1,000
GTM typeB2C
OfferingServices

What City of Avondale, AZ does

The City of Avondale, AZ is a municipal government entity incorporated in 1946, serving approximately 102,000 residents across 38,000 households in Arizona's West Valley. As a general-purpose municipality operating under Arizona state law, it delivers the full slate of core local government services including potable and recycled water, wastewater, solid waste and recycling collection (with bulk and household hazardous waste programs), public safety (police and fire), parks and recreation (13 parks, 3 dog parks, aquatic center, 2 public libraries), land-use planning, permitting, economic development, and community engagement. The city is governed by an elected Mayor and City Council, with no parent company and no private ownership. Revenue is generated through a diversified mix of tax and fee streams typical of Arizona municipalities: Transaction Privilege Tax (sales tax), property tax, water/sewer/trash utility fees, user fees for permits, business licenses, recreation, and passport services, plus development impact fees on new construction.

The city's operating model is supported by a digital services stack anchored by the AviWise 311/QScend service request portal, the Accela-powered Online Citizen Access Portal for permitting and licensing, GIS-based zone lookup utilities, an Avondale Connect community engagement platform (built on ZenCity), and online utility billing and payment. It also operates the Alamar Community Facilities District (a wholly-owned governmental financing entity, renamed from Lakin CFD in 2020) to fund public infrastructure in growing residential areas via tax assessments. Distribution of services runs through four primary channels: in-person at City Hall and branch locations (libraries, Municipal Operations Center), the AviWise self-serve portal (24/7), phone customer service, and community outreach including social media and the RAVE Review magazine. Major partnerships include Valley Metro (regional transit coordination under Title VI), the City of Phoenix (delivery of Avondale's Colorado River water allocation), and regulatory coordination with ADEQ and EPA on water quality, PFAS compliance, Lead and Copper Rule, and AZPDES MS4 stormwater permitting.

City of Avondale, AZ firmographics

Firmographics

Name: City of Avondale, AZ
Legal name: City of Avondale
Website: https://www.avondaleaz.gov/
Company type: Public
Founded year: 1946
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: The City of Avondale is a municipal government serving 102,000 residents in Arizona's West Valley, delivering water, wastewater, solid waste, public safety, parks, libraries, permitting, and civic engagement services through AviWise, Accela-based permitting, and traditional in-person channels.
Ownership category
akta.pro rank

City of Avondale, AZ industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Landscaping Services (56173)
SIC: Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953), Services-Amusement & Recreation Services (7900)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Recycled Water Customer Programs & Demand Management (Connections, Rate Design, End‑Use Controls) (EUANAGAJ)

Keywords

Municipal government services
Public utilities administration
Water conservation programs
Parks recreation libraries
Permitting and licensing

Where City of Avondale, AZ is headquartered

Location

Headquarters

HQ city: Avondale
HQ country: United States
HQ region: North America

Offices4 records

Markets served

City of Avondale, AZ business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

Transaction Privilege Tax (Sales Tax): Revenue from sales tax on goods and services transacted within city limits, a primary source of municipal funding.
Utility Service Fees: Charges for water, sewer, and trash services provided to residential and commercial customers.
User Fees and Charges: Fees for various city services including business licenses, building permits, passport services, recreation programs, and special event permits.
Property Tax: Ad valorem property taxes collected from real and personal property within the city.
Development Impact Fees: Fees charged to new development to fund infrastructure improvements required by growth.

Pricing tiers

Model	Billing	Price
One time/ perpetual license	Pay-as-you-go	Mural Application Fee
Other	Pay-as-you-go	Water Conservation Rebates

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

City of Avondale, AZ product offering

Product offering

Core offering

The City of Avondale delivers municipal services to approximately 102,000 residents across 38,000 households in Avondale, Arizona. Core offerings include potable and recycled water services, sewer, trash and recycling collection, public safety (police and fire), parks and recreation facilities, two public libraries, permitting and licensing, water conservation rebates, stormwater management, and community development services, delivered through in-person City Hall service, the AviWise 24/7 online portal, and phone customer service.

Product overview

City of Avondale, AZ operates as a municipal government providing a comprehensive portfolio of public services to approximately 102,000 residents across 38,000 households. The city's digital service portfolio includes the AviWise 311 service request portal, utility billing and payment systems, online permitting through Accela, water conservation programs with rebates and educational workshops, recycling and waste management services (including bulk trash and household hazardous waste collection), water quality monitoring and stormwater management, parks/recreation/library services, public art programs, and community engagement through Avondale Connect. The city's services are delivered through a combination of its own platforms (AviWise, online billing, CivicClerk for meeting management) and third-party tools (Google Calendar/iCal for events, GIS portals for zone lookups, Smart911 for emergency alerts).

Differentiator

Problem solved

Functional benefit

Products and services

AviWise City Services
Utility Billing & Payment Services
Recycling Services
Bulk Trash Pickup
Household Hazardous Waste Collection
Water Conservation Rebates & Programs
Water Conservation Workshops & Education
Water Quality Services
Backflow & Cross-Connection Prevention
Stormwater Management
Industrial Pretreatment Program
Parks, Recreation & Libraries (PRLD)
Civic Center Art Gallery
Hometown Hero Banner Program
Public Murals Program
Passport Acceptance Services
Online Citizen Access Portal (Accela)
Avondale Connect

Companies that use City of Avondale, AZ

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles3 records

City of Avondale, AZ technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

City of Avondale, AZ partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core and minor.

Valley MetrocoreStrategic or Co-development PartnerCity of Avondale partners with Valley Metro for public transit services. The city operates transit programs without regard to race, color, or national origin under Title VI of the Civil Rights Act. Valley Metro provides regional transit coordination.
City of PhoenixcoreStrategic or Co-development PartnerPhoenix delivers Avondale's Colorado River water allocation through its regional pipeline system. Avondale also operates as a sub-recipient to Phoenix for transit Title VI compliance.
Great Arizona Puppet TheaterminorStrategic or Co-development PartnerAvondale partners with the Great Arizona Puppet Theater to offer free educational puppet shows for students in grades K-3 on water conservation and desert ecology topics.
West Valley Arts CouncilminorStrategic or Co-development PartnerThe Civic Center Art Gallery initiative is led by the Municipal Art Committee in partnership with the West Valley Arts Council and Avondale Parks, Recreation, and Libraries.
Maricopa County Stormwater Pollution Prevention ProgramminorStrategic or Co-development PartnerAvondale supports Maricopa County's Stormwater Pollution Prevention Program which offers free classroom presentations and educational resources on water conservation.
Arizona Department of Environmental Quality (ADEQ)coreStrategic or Co-development PartnerAvondale coordinates with ADEQ on PFAS-related water issues and water quality assurance. The city also partners with ADEQ for WQARF groundwater monitoring and cleanup efforts.
U.S. Environmental Protection Agency (EPA)coreStrategic or Co-development PartnerAvondale works with EPA on PFAS treatment compliance (deadline Q1 2031), Lead & Copper Rule requirements, and stormwater management under AZPDES MS4 permit.
Goodyear Branch of Maricopa County LibraryminorOthersRepository site for all documents related to Phoenix-Goodyear Airport Superfund sites. Public may review documents during regular library hours.

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

City of Avondale, AZ competitors and assessment

Company assessment

Direct peers

City of Goodyear, AZ: Neighboring West Valley Phoenix suburb of comparable scale providing municipal services including water, sewer, trash, parks, recreation, and permitting. Directly comparable on population size, growth trajectory, water-supplier relationship with Phoenix, and exposure to Arizona regulatory environment.
City of Glendale, AZ: Adjacent West Valley city offering the same municipal service mix (water, sewer, refuse, parks, recreation, permitting, public safety) to a larger residential and commercial base. Comparable in operating model, service portfolio, and reliance on Colorado River water delivered through regional partners.
City of Surprise, AZ: West Valley Phoenix suburb of similar scale and growth profile delivering identical municipal service categories. Highly comparable on demographics, water sourcing, and Sun Belt growth dynamics.
City of Peoria, AZ: West Valley Phoenix suburb with similar population base and municipal service offerings including water utilities, parks, recreation, libraries, and development services. Comparable on growth dynamics, water sourcing arrangements, and Arizona regulatory framework.
City of Buckeye, AZ: Fast-growing West Valley Phoenix suburb providing the same core municipal services to a similarly sized or smaller population. Comparable on master-planned community development, CFD-based infrastructure financing, and water supply constraints in the Phoenix metro.

Broad incumbents

City of Phoenix, AZ: Larger Arizona municipal government that supplies Avondale's Colorado River water allocation through its regional pipeline system. Operates the same service portfolio at much greater scale and serves as both an infrastructure counterparty and a strategic reference point for Avondale's operating model.
City of Mesa, AZ: Major Arizona municipal government operating the same core service portfolio (water, sewer, refuse, parks, recreation, permitting, public safety) but at significantly larger scale. Comparable on Arizona-specific regulatory framework and water-resource strategy.
City of Chandler, AZ: Larger Phoenix metro municipal government offering identical categories of municipal services. Comparable on Arizona water-rights regime, PFAS compliance exposure, and Arizona growth-market dynamics, though with a more developed commercial tax base.
City of Tempe, AZ: Phoenix metro municipal government operating comparable utility, parks, recreation, permitting, and public-safety functions. Comparable on Arizona-specific regulatory compliance, including AZPDES stormwater and EPA water-quality rules, but operates at higher density with a stronger commercial mix.
City of Scottsdale, AZ: Phoenix metro municipal government offering the same municipal service portfolio, with a notably strong water-conservation and recycled-water program analogous to Avondale's. Comparable on Colorado River allocation exposure, water-recycling strategy, and Arizona-specific regulatory framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

City of Avondale, AZ compliance and trust

Trust signal

Compliance4 records

City of Avondale, AZ financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Avondale, AZ leadership team

Management profile

Number of profiles

Profiles8 records

City of Avondale, AZ subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

City of Avondale, AZ funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Avondale, AZ M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Avondale, AZ

What does City of Avondale, AZ do?

Is City of Avondale, AZ a public or private company?

City of Avondale, AZ is a public company. It is classified as state government owned and is currently operating.

When was City of Avondale, AZ founded?

City of Avondale, AZ was founded in 1946. It employs 501 to 1,000 people.

Where is City of Avondale, AZ based?

City of Avondale, AZ is headquartered in Avondale, United States, in the North America region.

How does City of Avondale, AZ make money?

Five revenue lines are on record. Transaction Privilege Tax (Sales Tax) is the primary driver. The others are utility Service Fees, user Fees and Charges, property Tax and development Impact Fees.

Who are City of Avondale, AZ's main competitors?

Direct peers on record are City of Goodyear, AZ, City of Glendale, AZ, City of Surprise, AZ, City of Peoria, AZ and City of Buckeye, AZ. Broad incumbents are City of Phoenix, AZ, City of Mesa, AZ, City of Chandler, AZ, City of Tempe, AZ and City of Scottsdale, AZ.

Does City of Avondale, AZ have an API?

No public API is recorded for City of Avondale, AZ.

What industry is City of Avondale, AZ in?

City of Avondale, AZ's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPALAMAA, Municipal Wastewater Collection (Sewer Networks). Its NAICS code is 2213 and its SIC code is 4941.