REDMOND FIRE & RESCUE

What REDMOND FIRE & RESCUE does

Redmond Fire & Rescue (RF&R) is a special-district fire department in Deschutes County, Oregon, founded in 1910 and governed by a locally appointed Board of Directors. The district provides fire suppression, emergency medical response, and ambulance transport (both Advanced Life Support and Basic Life Support) to residents within its designated Ambulance Service Area and fire district boundaries. It operates four fire stations (Station 401 Downtown, 402 Terrebonne, 403 Airport, 404 Cline Falls), each equipped with specialized apparatus including ARFF vehicles, a 75-foot ladder truck, brush trucks, and water tenders, with a separate Training Division led by dedicated Fire and EMS Training Captains.

RF&R is a public-safety entity, not a commercial enterprise: it is funded primarily through property-tax revenue from registered voters within the fire district, supplemented by ambulance service fees, FireMed membership revenue, burn permits, and other user charges. The Fire & Life Safety Division is responsible for code enforcement, new construction plan review, fire investigations, and public education, while additional services include wildfire property assessments, burn permit administration, ISO fire-protection classification tools, public records services, and surplus equipment sales via GovDeals.com. The organization has received the GFOA Distinguished Budget Presentation Award consecutively since the 2013-2014 budget and operates under a publicly available 2023-2027 Strategic Plan and a Master Plan finalized in October 2022.

The customer base is exclusively geographic — citizens and property owners within the Redmond Fire District — with revenue mechanics split between tax-based, fee-based, and subscription (FireMed) streams. Distribution is anchored by the Deschutes County 911 emergency dispatch system, mutual aid agreements with surrounding agencies, and reciprocal membership relationships with 80+ Oregon FireMed affiliates administered through Life Flight Network. The organization is led by Fire Chief Ryan Herrera, with Dustin Miller as Deputy Chief, Tom Mooney as Fire Marshal, and Diane Cox as Human Resources Manager.

Name

REDMOND FIRE & RESCUE

Legal name

Redmond Fire & Rescue

Website

https://rdmfire.org

Company type

Private

Founded year

1910

Operating status

Operating

Short description

Redmond Fire & Rescue is an Oregon special-district fire department founded in 1910, providing fire suppression, ALS/BLS ambulance transport, fire prevention, and wildfire preparedness services to residents and property owners within its designated Ambulance Service Area in Deschutes County via four fire stations, funded primarily by property taxes, ambulance fees, and the FireMed membership program.

Ownership category

akta.pro rank

Product category

Fire and Emergency Medical Services

NAICS

Fire Protection (92216), Ambulance Services (62191)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Wildfire Suppression & Incident Response (AFAMAEAE)

Keywords

• Fire suppression services
• Emergency medical services
• Ambulance transport services
• Fire prevention education
• Wildfire preparedness services

Headquarters

HQ city

Redmond

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Ambulance Service Fees: User fees for ambulance transport services. Patients are billed for ambulance services, with payment from patient or third-party insurance funding the ambulance service.
2. Property Tax Revenue: Public fire district funded primarily through property taxes from registered voters within the RF&R fire district.
3. FireMed Membership Program: Prepaid membership program for ground ambulance coverage, covering members' households across the district and other Oregon FireMed affiliates.

Pricing tiers

Distribution channels2 records

Marketing channels4 records

Core offering

Redmond Fire & Rescue is a public fire protection district delivering fire suppression, Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance transport, rescue, and emergency medical services to residents within its Deschutes County service area. It also operates a Fire & Life Safety Division that provides fire prevention through code enforcement, new construction plan review, fire investigations, burn permitting, wildfire property assessments, and public safety education. The FireMed membership program offers prepaid household ground ambulance coverage across RF&R and 80+ Oregon FireMed affiliates.

Product overview

Redmond Fire & Rescue is a public fire district providing emergency services as a single integrated system rather than a modular product portfolio. The core services include fire suppression, Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance transport, and fire prevention through the Fire & Life Safety Division. Supporting functions include the Training Division for personnel certification, Public Education for community outreach, and specialty services such as fire investigations, new construction plan review, code enforcement, and event permitting. The district offers the FireMed Membership program as a prepaid household coverage benefit for ground ambulance services, operating alongside 80+ Oregon FireMed affiliates. Additional community services include wildfire property assessments, burn permit administration, property insurance classification tools, record requests, and surplus equipment sales via GovDeals.

Differentiator

Problem solved

Functional benefit

Brands

• FireMed: A membership program designed to provide affordable ambulance service to the community. It is not insurance but is a prepaid coverage benefit in addition to any health insurance. FireMed covers members in the district as well as in other cities in Oregon that have FireMed programs.

Products and services

• Ambulance Services Provides Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance transport services to citizens within the Ambulance Service Area, with destinations determined by patient condition, closest appropriate facility, and patient preference.
• FireMed Membership Prepaid ground ambulance household membership program covering members in the RF&R district and across 80+ Oregon FireMed affiliates. Administered through Life Flight Network as a prepaid coverage benefit in addition to any health insurance.
• Fire & Life Safety Services Fire prevention division offering code enforcement, new construction plan review, fire investigations, public education, and wildfire preparedness services to reduce fire-related injuries, loss of life, and property damage within the district.
• Fire Investigations Determines the origin and cause of fires and explosions within the fire district, supporting public safety, prevention of future incidents, and accurate reporting and recovery efforts.
• New Construction Plan Review Fire & Life Safety Division review of new construction and remodel plans to ensure safe means of egress, adequate emergency access, required fire protection systems, and fire code compliance.
• Code Enforcement and Event Permitting Enforcement of adopted fire and life safety codes to identify and correct unsafe conditions, plus permitting for festivals, gatherings, markets, and temporary activities within the district.
• Public Education and Station Tours Station tours (Fridays 9 a.m.–12 p.m., 45–60 minutes), school visits with engine and firefighters, community event participation, and Fire & Life Safety presentations on wildfire risk reduction and defensible space.
• Outdoor Burning Permits and Regulation Administration of burn permits (daily when permitted), residential yard debris burning outside city limits, recreational fires, bonfire/ceremonial fire permits, and burn ban enforcement.
• Wildfire Property Assessment Free wildfire property assessment service where Fire & Life Safety staff evaluate properties to create defensible space and prepare homes against embers that can travel several miles from firefronts.
• Property Insurance / Fire Protection Classification Lookup Provides ISO fire protection ratings and interactive mapping tools for insurance companies and property owners to determine coverage classifications based on address and proximity to fire stations.
• Record and Report Requests Public records requests, fire investigation report requests, and medical records release services with downloadable forms and contact information for the records department.
• Surplus Equipment Sales Periodic sale of district equipment no longer needed for daily operations, offered via auction through GovDeals.com, giving community members the opportunity to purchase surplus items.
• Ambulance Transport Rate Schedule Fee schedule for ambulance transport services: BLS base rate $1,375.00, ALS/ALS 2/SCT base rate $1,850.00, $18.00 per patient loaded mile, $250.00 non-transport medical treatment fee, $425.00 helicopter preparation fee, and $250.00 non-medical call system abuse fee (after third abuse).

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Deschutes County 911 SystemcoreOthersAmbulance dispatch coordination through the county 911 system. Ambulances are dispatched based on the ambulance service area designated by the county.
• Mutual Aid PartnerscoreStrategic or Co-development PartnerMutual aid agreements with surrounding partners for additional emergency apparatus when needed.
• Oregon FireMed AffiliatesminorOthersFireMed ground ambulance membership program covers members in other cities in Oregon that have FireMed programs. Over 80 Oregon FireMed affiliates participate in the network.
• Life Flight NetworkminorOthersFireMed membership program administered through Life Flight Network. Life Flight provides air ambulance services.

Recent moves5 records

Expansion highlights5 records

Others

• Life Flight Network: Air ambulance operator that administers RF&R's FireMed membership program and provides rotor-wing transport in the Pacific Northwest. Ecosystem partner rather than direct competitor.
• Oregon State Fire Marshal's Office: State-level agency providing fire investigations, code support, and training that RF&R's Fire & Life Safety division interacts with for plan review and origin/cause work.

Broad incumbents

• Clackamas County Fire District #1: Oregon special-district fire agency providing integrated fire, EMS, rescue, and prevention services under similar governance and funding model as RF&R.
• Tualatin Valley Fire & Rescue: Large Oregon special-district fire/EMS provider west of Portland operating multiple stations with ALS transport, prevention, and community risk reduction programs.
• American Medical Response (AMR): National private ambulance provider operating in many Oregon markets; relevant benchmark for ALS/BLS ambulance unit economics and rate-setting practices referenced by RF&R's published fee schedule.
• Eugene Springfield Fire: Combined municipal fire/EMS agency in Lane County offering fire suppression, ALS ambulance transport, fire investigation, and prevention services at greater scale.
• Portland Fire & Rescue: Municipal fire department serving Portland with fire suppression, EMS, technical rescue, and prevention services. Comparable service mix at larger urban scale.

Regional players

• Crescent Rural Fire Protection District: Adjacent rural fire protection district in Central Oregon with similar wildland/interface exposure and reliance on property taxes and ambulance fees.
• Crooked River Ranch Rural Fire Protection District: Nearby Jefferson/Deschutes County rural fire district delivering fire suppression and emergency medical services with overlapping mutual aid relationships.

Direct peers

• Bend Fire & Rescue: Special-district fire department in neighboring Deschutes County providing fire suppression, ALS/BLS ambulance transport, fire prevention, and community risk reduction. Closest geographic and functional peer to RF&R.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xrdmfire.org/keep-in-touch
• Facebookrdmfire.org/facebook

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REDMOND FIRE & RESCUE