Aicla - Nz Division

What Aicla - Nz Division does

AICLA (Australasian Institute of Chartered Loss Adjusters) — referred to here as the AICLA - NZ Division — is the New Zealand division of a non-profit professional membership institute serving chartered loss adjusters across Australia, New Zealand, and Asia. The parent body was established in 1997 through the merger of three predecessor institutes: the Australian Institute of Loss Adjusters (AILA), the Chartered Institute of Loss Adjusters Australasian Division (CILA), and the Institute of Loss Adjusters of New Zealand (ILANZ). AICLA operates through eight regional divisions covering New South Wales, Queensland, South Australia, Tasmania, Victoria, Western Australia, New Zealand, and an International Division, with administrative headquarters at GPO BOX 1705 Brisbane QLD 4001 and a staff complement of 1-10 employees. Its core purpose is to represent loss adjusters as the professional 'bridge' between insurer and insured, working to establish fair and reasonable claims outcomes.

Name

Aicla - Nz Division

Legal name

Australasian Institute of Chartered Loss Adjusters

Website

https://aicla.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

AICLA is a non-profit professional institute providing membership, chartered status, continuing professional development, and industry representation to loss adjusters across Australia, New Zealand, and Asia through eight regional divisions.

Ownership category

akta.pro rank

Product category

Professional Association Services

NAICS

Professional Organizations (81392), Business Associations (813910), Claims Adjusting (524291)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Catastrophe Claims & Loss Adjustment Services (FSAOACAO)

akta.pro secondary industry

Insurance Claims, Property Loss & Business Interruption Valuation (BPAHANAM)

Keywords

• Loss adjusting services
• Professional membership institute
• Insurance claims assessment
• Continuing professional development
• Chartered loss adjuster education

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Subscriptions: Annual membership fees for chartered loss adjusters and associates across multiple divisions including Australia, New Zealand, and International.
2. Events and Conferences: Registration fees for Sydney Claims Convention, Asian Claims Convention, division seminars, workshops, and networking events.
3. Educational Programs: Diploma of Loss Adjusting delivered in partnership with ANZIIF; Carey Bird Scholarship for members.
4. Publications and Resources: LA News newsletter, downloadable documents, and professional resources available through the online shop.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

AICLA NZ Division is the New Zealand regional division of the Australasian Institute of Chartered Loss Adjusters, a non-profit professional membership institute that provides chartered status, continuing professional development, education, networking events, and industry representation to chartered loss adjusters operating across Australasia and Asia. The institute offers member directories (Find a Loss Adjuster and Supplier Directory), the monthly LA News publication, the Diploma of Loss Adjusting through ANZIIF, and annual conferences for its professional members.

Product overview

AICLA operates as a professional institute offering a unified suite of member services including a member directory for finding chartered loss adjusters, a supplier directory with 118 listed businesses, the LA News monthly publication, the Diploma of Loss Adjusting (delivered with ANZIIF), and various events and conferences for professional development. The organization serves as a membership-based professional association rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Find a Loss Adjuster Directory Public directory allowing insurers, brokers, lawyers, and policyholders to search for Chartered Loss Adjusters by geographic division (NSW, QLD, SA, TAS, VIC, WA, New Zealand, International).

Quantifiable outcome

• Chartered Loss Adjusters serve as the 'bridge' between insurer and insured to establish fair and reasonable outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• NIBA (National Insurance Brokers Association)minorStrategic or Co-development Partner · 1 April 2021AICLA CEO and President held meetings with NIBA to discuss mutual interests including Hayne Royal Commission legislative reforms, licensing requirements, UK Covid BI claims decisions, and Australian test cases.
• DLA Piper LawyerscoreImplementation/ SI/ Consulting Partner · 1 March 2021AICLA engaged DLA Piper Lawyers to assist in the delivery of guidelines and specific service scenarios for licensing requirements for Representatives, Authorised Representatives and other parties dealing with insurance claims and insurance services.
• ANZIIFcoreStrategic or Co-development Partner · 1 February 2019AICLA and ANZIIF entered a seven-year agreement for the continued delivery of the Diploma of Loss Adjusting. This long-term contract cements the close relationship for training and education of professional loss adjusters. Current course modules are being converted to skills units with AICLA members acting as Subject Matter Experts.
• Insurance Council of AustraliaminorStrategic or Co-development PartnerIndustry body providing data on insurance losses and claims statistics. AICLA monitors and responds to industry data and regulatory developments.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• National Association of Independent Insurance Adjusters (NAIIA): US trade association for independent insurance adjusters, providing advocacy, education, and a member directory. Closest functional peer to AICLA in the North American market with a near-identical mission.
• Australian and New Zealand Institute of Insurance and Finance (ANZIIF): ANZIIF is AICLA's strategic education partner under a seven-year agreement to deliver the Diploma of Loss Adjusting. It is a regional professional body serving the broader insurance and finance industry with overlapping membership, education, and standards functions.
• National Insurance Brokers Association (NIBA): Peak body for Australian insurance brokers with which AICLA engages on regulatory matters including Hayne Royal Commission reforms. Serves an adjacent insurance profession with similar member services, CPD, and policy advocacy.
• Canadian Independent Adjusters' Association (CIAA): Canadian association for independent insurance adjusters providing member services, education, and ethical standards. Highly comparable in mission and structure to AICLA, but operating in the Canadian market.
• Chartered Institute of Loss Adjusters (CILA): UK-based chartered body for loss adjusters and the original parent of the Australasian CILA division that merged into AICLA in 1997. Most direct functional peer, covering credentialing, CPD, and standards for loss adjusters in a different geography.

Regional players

• Singapore College of Insurance: Regional insurance training and education body in Singapore serving practitioners across Asia. Comparable to AICLA's education remit via the Diploma partnership, though broader than loss adjusting specifically.
• Insurance & Financial Services Ombudsman (IFS): New Zealand-based dispute resolution scheme for insurance complaints. Relevant given AICLA's NZ Division focus, though it operates as an ombudsman scheme rather than a professional membership body.

Broad incumbents

• Insurance Council of Australia: Industry body representing general insurers in Australia. AICLA liaises with the ICA on industry data and regulatory developments, making it a broader incumbent in the same insurance ecosystem rather than a direct adjuster peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Faicla.org%2F
• Xx.com/intent/post?url=https%3A%2F%2Faicla.org%2F
• LinkedInlinkedin.com/shareArticle?mini=true&url=https%3A%2F%2Faicla.org%2F

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aicla - Nz Division