PROHARA INC.

What PROHARA INC. does

ProHara Inc. is a privately held, Alberta-incorporated e-learning company headquartered in Calgary, Canada, founded in 2022 to deliver online training and certification programs focused on accessible customer service and disability inclusion. Its product is a self-guided e-learning platform with a secure dashboard for tracking training and certification levels, organized into 11 discrete modules covering disability awareness, communication, barriers, empathy, customer service, Canadian legislation (AODA, ATPDR, Accessible Canada Act), employment, and organizational leadership, plus a proprietary T.R.A.I.L. framework. Content is authenticated by an advisory team of people with disabilities, and the platform is delivered bilingually in English and French.

The company packages its modules into three certification tiers: Level 1 Basic ($125 CAD, 3 modules), Level 2 Intermediate ($250 CAD, 7 modules), and Level 3 Full Certification ($300 CAD, all modules), with individual modules sold at $55 CAD each on a one-time perpetual license basis. A corporate volume licensing tier layered on top supports multi-year subscription contracts with custom rates for organizations needing to train customer-facing staff at scale. The customer base targets Canadian organizations with AODA, ATPDR, or Accessible Canada Act compliance obligations, as well as any business with customer-facing staff seeking to serve customers with disabilities effectively, addressing an addressable population of 6.2 million Canadians with disabilities representing $47 billion in available income.

ProHara operates a product-led growth motion with self-serve e-commerce purchasing through prohara.com, complemented by a direct corporate sales channel for volume deals. Distribution is entirely digital, marketing is anchored on SEO-optimized content and bilingual web presence, and the company is founder-operated by co-founders Aislin O'Hara and Samantha Ryan (both RHFAC-certified) supported by an accessibility specialist, an e-learning developer, and a seven-person advisory team. There is no disclosed funding, no institutional investors, and no documented partnerships or acquisitions to date.

Name

PROHARA INC.

Legal name

PROHARA INC.

Website

https://prohara.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

ProHara Inc. is a Calgary-based e-learning company that sells modular online training and certification programs for accessible customer service and Canadian accessibility compliance, targeting organizations with customer-facing staff.

Ownership category

akta.pro rank

Product category

Disability Inclusion Training

NAICS

Exam Preparation and Tutoring (611691), Educational Support Services (61171)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Certification & Exam Prep eLearning Modules (EDAGAEAL)

akta.pro secondary industry

Credentialing, Certification Prep & Exam Training (BPACANAJ)

Keywords

• Accessibility training
• Disability inclusion training
• Customer service certification
• AODA compliance training
• E-learning platform

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Training Module Sales: Individual self-paced e-learning modules sold on a one-time purchase basis. Each module covers specific accessibility training topics such as disability awareness, communication, legislation, and customer service skills.
2. Certification Bundle Sales: Pre-packaged certification bundles (Level 1: 3 modules, Level 2: 7 modules, Level 3: all 10 modules) sold at tiered pricing with discounts compared to individual module purchases. Includes ProHara Certification (PHC) upon completion.
3. Corporate Volume Licensing: Tailored certification programs for specific roles and sectors with corporate rates and volume discounts available for organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ProHara Inc. develops and sells a self-guided e-learning platform that delivers accessible customer service and disability inclusion training. The portfolio consists of 11 individual training modules organized into three tiered certification bundles (Level 1 Basic, Level 2 Intermediate, Level 3 Full) that culminate in the ProHara Certification (PHC). Training content is anchored by the proprietary T.R.A.I.L. framework and is designed to satisfy Canadian accessibility legislation requirements (AODA, ATPDR, Accessible Canada Act).

Product overview

ProHara offers a modular e-learning platform for accessible customer service training. The portfolio consists of 11 distinct training modules organized into 3 certification levels (Level 1 Basic Certification with 3 modules at $125 CAD; Level 2 Intermediate Certification with 7 modules at $250 CAD; and Level 3 Full Certification with all 10 modules at $300 CAD). Individual modules are also available for purchase at $55 CAD each. The product structure includes a self-guided e-learning platform with responsive design for mobile and desktop, a secure dashboard to track training and certification levels, and a certification program (PHC). The training is designed to comply with AODA, ATPDR, the Accessible Canada Act, and other legal requirements, and integrates the lived experiences of people with disabilities authenticated by an advisory team.

Differentiator

Problem solved

Functional benefit

Products and services

• Level 1 - Basic Certification Basic certification bundle of 3 modules (Module 2: Types of Disabilities; Module 5: Communication and Inclusive Language; Module 7: Accessible Customer Service), targeted at introduction-level learners, students, and back-of-house staff. Priced at $125 CAD.
• Level 2 - Intermediate Certification Intermediate certification bundle of 7 modules covering disability awareness, assistance, barriers, empathy, accessible customer service, and the T.R.A.I.L. Blazer module, targeted at all employees, students, and front-facing staff. Priced at $250 CAD.
• Level 3 - Full Certification Advanced certification bundle covering all modules (including Module 8: Disability Laws, Module 9: Employment, and Module 10: T.R.A.I.L. Blazer), targeted at team leads, managers, directors and above. Priced at $300 CAD.
• Module 1: Introduction to Disability Awareness Self-paced module covering models of disability, terminology, statistics, and myths/stereotypes. 39 minutes. Priced at $55 CAD per individual module.
• Module 2: Types of Disabilities Self-paced module providing a detailed breakdown of physical, sensory, cognitive, and mental health-related disabilities. 60 minutes. Priced at $55 CAD per individual module.
• Module 3: Assistance and Support Self-paced module covering mobility aids, assistive technology, human support, service animals, and emotional support animals used by people with disabilities. 48 minutes. Priced at $55 CAD per individual module.
• Module 4: Common Barriers Self-paced module identifying physical, systemic, attitudinal, communication, technology, and transportation barriers plus strategies to reduce them. 28 minutes. Priced at $55 CAD per individual module.
• Module 5: Communication and Inclusive Language Self-paced module on inclusive communication, person-first vs. identity-first language, active listening, and de-escalation techniques. 32 minutes. Priced at $55 CAD per individual module.
• Module 6: Empathy and Compassion Self-paced module on cultivating empathy and compassion and applying them in professional and personal interactions. 25 minutes. Priced at $55 CAD per individual module.
• Module 7: Accessible Customer Service Self-paced module providing practical tips for serving customers of all abilities, with interactive scenarios and real-life examples. 62 minutes. Priced at $55 CAD per individual module.
• Module 8: Disability Laws and Legislation Self-paced module covering Canadian and provincial legislative requirements including the Canadian Charter of Rights and Freedoms, the Accessible Canada Act, and the Duty to Accommodate. 27 minutes. Priced at $55 CAD per individual module.
• Module 9: Employment and Disability Self-paced module on the benefits of employing people with disabilities, disability disclosure, workplace accommodations, and discrimination-free workplace strategies. 33 minutes. Priced at $55 CAD per individual module.
• Module 10: Become a T.R.A.I.L. Blazer Self-paced module applying the T.R.A.I.L. framework (Take inventory, Reach out for input, Align plans and policies, Invest in inclusion, Look at your environment) to champion accessibility and create organizational culture shift. Priced at $55 CAD per individual module.
• Module 11: AODA and Customer Service Self-paced module covering the Accessibility for Ontarians with Disabilities Act (AODA) and the Accessible Standards for Customer Service Regulation; mandatory customer-service training for Ontario organizations. Priced at $55 CAD per individual module.

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Rick Hansen Foundation: Operates the RHFAC (Rick Hansen Foundation Accessibility Certification) program, a Canadian accessibility certification whose credential is held by ProHara's own co-founders. It is the most direct competing credential for accessibility and built-environment training in Canada.
• Neil Squire Society: Canadian non-profit delivering disability inclusion training, assistive-tech education, and employer-focused disability awareness programming, directly competing for the same corporate and public-sector training budgets as ProHara.
• March of Dimes Canada: National Canadian disability services organization that runs employer-facing accessibility, customer service, and disability awareness training programs aimed at AODA-style compliance, overlapping ProHara's primary use case.

Emerging players

• Canadian Hearing Society (CHS): Provides accessibility consulting and training for organizations serving customers who are Deaf or hard of hearing, addressing a subset of the disability-inclusion training demand that ProHara targets across all disability types.
• Inclusion Solutions: Canadian consultancy offering accessibility audits, customer-service training, and AODA compliance advisory, competing for the same enterprise compliance engagements that drive demand for ProHara's online modules.
• TalentLMS: SMB-focused LMS that allows organizations to host their own compliance and accessibility training; competes for the self-serve, mid-market customer segment that ProHara targets with its bundles.

Broad incumbents

• Skillsoft: Large global compliance and DEI training provider whose enterprise suites include accessibility and customer-service modules, making it the dominant incumbent for the same corporate training budgets ProHara pursues.
• LinkedIn Learning: Mass-market professional learning platform bundled into LinkedIn Talent Solutions; offers general DEI and customer-service courses that compete with ProHara for corporate L&D dollars, though without Canadian-regulatory specificity.
• Coursera for Business: Enterprise learning platform that hosts third-party DEI, customer service, and accessibility content from universities and providers, serving the same corporate L&D buyers with broader but less regulatorily specialized content.

Regional players

• Ability Central (formerly DBTAC): US-based disability information and training resource network providing ADA-related customer service and accessibility training; relevant US adjacency that would compete if ProHara expands beyond Canada.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/prohara

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROHARA INC.