What Compliance Hub does

Compliance Hub is a UK-based specialist compliance consultancy that provides training, advisory, and audit services to the pharmaceutical and healthcare industries. Its core domain is the ABPI Code of Practice, with additional coverage of the EFPIA Code and ABHI/MedTech Codes. The firm is structured as a small privately held company (1-10 employees, headquartered in Sheffield) led by Managing Director Steve Gray, author of the 5th edition of 'The Code Explained', and joined the BioPhorum group of specialist providers in 2026. All consultants are directly employed, and the firm maintains strict client confidentiality, disclosing only that its client base includes the vast majority of UK pharmaceutical companies alongside a growing roster of healthcare communications agencies and healthcare companies.

The company's offering combines paid instructor-led workshops (Signatory Skills at £6,000, AQP Skills at £3,900, Reviewer Skills at £3,000, Compliance Specialist Skills, plus a £850 foundation programme and £1,000 Annual Skills Update), publications (The Code Explained, MSLs, Pharma Reps), an annual London conference, and a portfolio of subscription and bespoke services (Code Club, PACT annual package of 12 integrated support days, Code Awareness Service monthly précis, Pharma Case Archive database, e-learning, 1:1 coaching, audit, SOP development, and ad-hoc Signatory resourcing). Distribution is primarily direct B2B sales via the website, phone (01525 292020), and email, augmented by the ARTS (Agency Recognition and Training Scheme) network of 30+ recommended agency partners that functions as a channel into pharma marketing buyers. Marketing runs on content (blog, Code Awareness Service), email, social media, the annual conference, and the credibility premium of ABPI affiliate membership and ABHI recommended-provider status.

The underlying technology stack is minimal: there is no proprietary software platform, no API, and no AI/ML capability described. The durable assets are human expertise, the curated Pharma Case Archive, the brand value of 'The Code Explained', and the formal affiliations with ABPI and ABHI. Revenue mechanics are a mix of professional-services fees, pay-as-you-go workshops, recurring subscriptions (PACT, Annual Skills Update, Code Club), and one-off book and conference sales, with a stated emphasis on direct sales-led engagement rather than self-serve or PLG motion.

Name

Compliance Hub

Legal name

Compliance Hub Ltd

Website

https://compliance-hub.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Compliance Hub is a UK specialist consultancy providing ABPI, EFPIA, and MedTech Code training, advisory, and audit services to the majority of UK pharmaceutical companies and a growing network of healthcare communications agencies.

Ownership category

akta.pro rank

Product category

Pharmaceutical Compliance Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Legal & Compliance (EDAAAPAJ)

akta.pro secondary industries

Compliance, Safety & Regulatory eLearning Content (EDAGAEAF), Regulatory Affairs, Labeling & Advertising/Promotion Compliance (HLAJADAI), Training & Competency Programs for GxP Compliance (HLAGAKAM)

Keywords

• Pharmaceutical compliance training
• ABPI code consultancy
• Regulatory audit services
• Healthcare compliance advisory
• EFPIA code training

Headquarters

HQ city

Hingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Training Workshops: Revenue from instructor-led workshops including Signatory Skills (£6000), AQP Skills (£3900), Reviewer Skills (£3600), and Compliance Specialist Development programmes. Workshops are offered in-person and virtually.
2. Publications and Books: Sale of training books including 'The Code Explained' at £50 per copy, written by Managing Director Steven Gray.
3. Annual Conference: Annual compliance conference with individual and group booking options (5 for price of 4).
4. Code Club Subscription: Compliant exclusive content subscription service for compliance industry professionals, valid for 12 months.
5. Advice and Consultancy Services: Bespoke compliance advice, SOP development, audit services, and on-demand consultancy support.
6. PACT Package: Annual fixed-price package offering 12 days of support including on-site training, complaint management, audit, advice, consultancy, and SOP development.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Compliance Hub provides specialist training, consultancy, and audit services on pharmaceutical and healthcare industry codes of practice, primarily the ABPI Code, EFPIA Code, and ABHI/MedTech Codes. Its portfolio includes instructor-led workshops (Signatory Skills, AQP Skills, Reviewer Skills, Compliance Specialist Skills), an annual PACT retainer, bespoke consultancy, audit/health-checks, SOP development, e-learning, the Code Awareness Service, and the Pharma Case Archive, supported by founder-authored publications such as 'The Code Explained'.

Product overview

Compliance Hub is a specialist compliance consultancy providing creative compliance solutions to the pharmaceutical and healthcare industries. The company offers a portfolio of services rather than a unified software product. Its core offerings include instructor-led workshops (Signatory Skills at £6,000, AQP Skills at £3,900, Compliance Specialist Skills, and Reviewer/AQP Skills), publications (The Code Explained book by Managing Director Steven Gray, MSLs, Pharma Reps), and annual events (Annual Compliance Conference). The service suite is complemented by subscriptions (Code Club, PACT at 12 days/year), development programmes (Signatory, Reviewer, and Compliance Specialist Development Programmes), e-learning, 1:1 coaching, and operational services including Code Awareness Service, Pharma Case Archive, Audit Services, Bespoke Consultancy, SOP Development, and Signatory contractor placement. The company also operates ARTS, an agency recognition and training scheme with recommended partner agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• The Code Explained (book) A book (5th edition) written by Managing Director Steve Gray serving as a user's guide to the ABPI Code of Practice, providing advice and examples for agencies, signatories and marketers in the UK pharmaceutical industry.
• MSLs (publication) A Compliance Hub publication covering Medical Science Liaisons (MSLs) compliance topics for the pharmaceutical industry.
• Pharma Reps (publication) A Compliance Hub publication covering pharmaceutical representatives compliance topics.
• Signatory Skills Workshop A four-day intensive workshop developing risk-management and decision-making skills for Signatories, with two 1:1 coaching sessions and a complimentary copy of The Code Explained, priced at £6,000.
• Appropriately Qualified Person (AQP) Skills Workshop A workshop programme designed to drive material review standards higher and reduce signatory pressure, delivered across three modules with one-to-one telephone coaching, priced at £3,900.
• Reviewer/AQP Skills Workshop A five-workshop course focused on ABPI Code Principles, PMCPA cases and application, refining critical review and decision-making skills for Medical Reviewers and AQPs, priced at £3,000.
• Compliance Specialist Skills Workshop A three-module workshop focusing on protection, detection and correction for new and experienced compliance specialists, including two one-to-one telephone coaching sessions.
• Signatory Development Programme A structured development programme with multiple entry points including Foundation Course, AQPs Workshop, Signatory Skills, Mock Validation, and Annual Skills Update, for existing and aspiring Signatories.
• Compliance Specialists Development Programme A complete support programme for aspiring and experienced compliance specialists, with multiple entry points based on experience; foundation course priced at £850 and Annual Skills Update at £1,000.
• Reviewer Development Programme A programme for aspiring and existing Reviewers with multiple levels including Foundation Course and Reviewer Skills Workshop.
• Code Club subscription A subscription service offering exclusive content for people working in the compliance industry, available at a freemium £0 annual tier valid for 12 months.
• PACT (Procedures, Advice & Code Training) annual package An annual fixed-price package providing 12 days of integrated support including on-site/onscreen training, complaint management, audit/health-checks, advice, consultancy, and SOP development.
• Annual Compliance Conference An annual conference featuring industry speakers discussing compliance challenges, ABPI Code updates, and innovative pharmaceutical solutions, with individual and group booking (5 for the price of 4).
• Code Awareness Service A monthly subscription service that sends a precis of every PMCPA Code case in a simple, succinct format to keep subscribers updated on compliance case outcomes.
• Pharma Case Archive A searchable database of historical PMCPA Code cases organised by topic, clause number, or keyword.
• E-Learning Courses Self-paced online courses covering ABPI Code compliance topics, designed for learners whose diary commitments prevent attendance at pre-scheduled workshops.
• 1-1 Coaching Personalised one-to-one coaching sessions providing tailored learning support for individuals working in pharmaceutical compliance roles.
• Signatory Services (on-demand Signatory placement) Access to a bank of experienced reviewers and Signatories available on an ad-hoc or retained basis for compliance support, including remote Signatories.
• Audit Services Annual compliance audits testing the robustness of policies and processes for agencies and pharmaceutical companies.
• Bespoke Consultancy Pragmatic advice and creative solutions for resolving compliance-related challenges, including managing Code complaints and policy development.
• SOP Development Assistance in generating governance processes and Standard Operating Procedures, and reviewing the effectiveness of existing compliance frameworks.
• ARTS (Agency Recognition and Training Scheme) A scheme providing healthcare communications agencies with on-demand advice and support, annual Code training, and regular updates on published Code cases; ARTS Founder Members include Huntsworth Health, MGP, and Virgo Health, with over 30 recommended agencies including Havas Life Medicom, OPEN Health, and Publicis Health.

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• BioPhorumcoreStrategic or Co-development Partner · 1 January 2026Compliance Hub joined the BioPhorum group of specialist providers in 2026. This partnership provides access to additional resources to supplement existing services and introduce new innovative solutions. The same team continues to work with clients in the same way.
• Association of the British Pharmaceutical Industry (ABPI)coreOthersCompliance Hub holds affiliate Membership of the ABPI. This membership provides industry recognition and alignment with ABPI Code standards.
• Association of the British HealthTech Industry (ABHI)coreOthersCompliance Hub is a recommended provider to ABHI (now known as ABHI/MedTech). This designation indicates industry recognition for compliance training services in healthcare technology.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Parexel: Parexel is a global CRO with regulatory affairs and compliance consulting practices serving pharma clients, comparable in service category to Compliance Hub but serving multinational biopharma rather than UK-code-focused clients.
• IQVIA: IQVIA is a large global CRO and life-sciences services firm offering regulatory and compliance consulting, training, and technology — overlapping with Compliance Hub's pharma compliance training but at vastly greater scale and broader scope.
• ICON plc: ICON is a global CRO with regulatory and quality compliance services for pharma and biotech, comparable to Compliance Hub's consultancy and audit offerings but operating at much larger scale.
• Veeva Systems: Veeva provides life-sciences CRM, content management, and compliance software including promotional material review workflows that compete with parts of Compliance Hub's signatory/AQP training value proposition as pharma digitises review.

Direct peers

• NSF International: NSF International (formerly NSF Health Sciences) delivers pharmaceutical and biotech training, consulting, and audit services globally, including GxP and regulatory compliance — directly comparable to Compliance Hub's pharma code training, audit, and consultancy portfolio.
• PharmaLex: PharmaLex provides regulatory affairs, quality compliance, and pharmacovigilance services to pharma and biotech, with training and consultancy offerings that overlap with Compliance Hub's regulatory training and audit business.

Others

• BioPhorum: BioPhorum is the parent group Compliance Hub joined in 2026; it is a biopharma industry collaboration rather than a competitor, but its specialist-provider network shapes the competitive context in which Compliance Hub now operates.
• Faculty of Pharmaceutical Medicine (FPM): FPM is a UK professional membership body providing pharmaceutical medicine training and qualifications; it is adjacent to Compliance Hub's signatory and compliance specialist development programmes rather than a direct competitor.
• Association of the British Pharmaceutical Industry (ABPI): ABPI is the UK pharma trade association that issues the Code of Practice Compliance Hub specialises in; it is a partner/affiliate rather than a competitor, but its code updates directly drive Compliance Hub's training demand.

Emerging players

• Research Quality Association (RQA): RQA is a UK-based membership body delivering GxP and research quality training courses and events to pharma professionals, with a comparable training focus but operating as a non-profit membership association rather than a commercial consultancy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/compliancehub
• Facebooklinkedin.com/company/compliance-hub-ltd
• LinkedInlinkedin.com/company/compliance-hub-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compliance Hub