What IMPACT Community Action Partnership does

IMPACT Community Action Partnership is a 501(c)(3) nonprofit Community Action agency founded in 1976 and headquartered in Des Moines, Iowa. The organization serves low-income families and individuals across five Central Iowa counties — Boone, Jasper, Marion, Polk, and Warren — through a portfolio of means-tested assistance programs. In its most recent reporting year, IMPACT served 22,759 families, provided food assistance to 4,348 households, and logged 8,424 volunteer hours.

IMPACT's core service lines include a food pantry network with three physical locations (Boone, Ankeny, Des Moines) and delivery options; utility bill assistance via the federal Low-Income Home Energy Assistance Program (LIHEAP) including crisis and furnace repair support; a Housing Assistance program covering Homelessness Prevention and Tenant-Based Rental Assistance; the Weatherization Assistance Program delivered jointly with Polk County Public Works and Mid-Iowa Community Action; and Resource Navigation connecting households to external supports. A range of county-specific programs (GRASP recreational scholarships, RAYS youth scholarships, Indianola Key Card, Polk County Nature Pass, Lions Club eye care referrals, Personal Hygiene Pantry) extend the portfolio. As of August 1, 2025, administration of the Individual Assistance Grant Program and Disaster Case Advocacy Program transferred to Iowa Homeland Security and Emergency Management, ending IMPACT's role in those statewide disaster functions.

IMPACT's revenue is primarily derived from federal pass-through funding via the Community Services Block Grant (CSBG), supplemented by LIHEAP and Weatherization allocations, county and municipal partnerships, monetary donations, and substantial in-kind volunteer labor. All programs are provided free of charge to qualifying households based on Federal Poverty Level or Area Median Income thresholds. The organization has no proprietary technology platform and no disclosed AI capabilities; service delivery runs through county offices, pop-up events, phone and email intake, online applications, and food pantry walk-in and delivery channels. Governance follows the federally mandated tripartite board structure for CSBG agencies, comprising program recipients, local elected officials, and community representatives, with leadership under CEO Anne Bacon and COO Julie Heck.

Name

IMPACT Community Action Partnership

Legal name

IMPACT Community Action Partnership

Website

https://impactcap.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

IMPACT Community Action Partnership is a 501(c)(3) nonprofit Community Action agency that delivers free, means-tested food, utility, housing, weatherization, and disaster assistance programs to low-income families across five Central Iowa counties, funded primarily by federal block grants.

Ownership category

akta.pro rank

Product category

Community Action / Anti-Poverty Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (624210), Emergency and Other Relief Services (62423), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Disaster Recovery & Emergency Housing Assistance Programs (FSALAKAK)

Keywords

• Community action services
• Anti-poverty programs
• Social services nonprofit
• Food assistance programs
• Utility bill assistance

Headquarters

HQ city

Boone

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure

Revenue model

1. Community Services Block Grant (CSBG): Federal funding allocated through the Community Services Block Grant program to combat poverty across the United States. This is the primary federal funding source for Community Action agencies.
2. Iowa Disaster Assistance Programs (formerly administered): Previously administered Individual Assistance Grant Program (IIAGP) and Disaster Case Advocacy Program (DCA) for disaster relief. As of August 1, 2025, administration transferred to Iowa Homeland Security and Emergency Management (HSEM).
3. Monetary Donations: The organization accepts monetary donations from the public for disaster relief and general operations. Donations are tax-deductible as IMPACT is a 501(c)(3) nonprofit.
4. Volunteer Contributions: Volunteers contribute thousands of hours annually (8,424 volunteer hours reported) to support food pantry operations, food rescue, front desk reception, and food deliveries.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

IMPACT Community Action Partnership is a 501(c)(3) nonprofit that operates food pantries and delivers utility bill assistance (LIHEAP), housing assistance, weatherization, disaster relief, and county-specific support programs to low-income families across five Central Iowa counties. All services are provided free of charge to households meeting Federal Poverty Level or Area Median Income eligibility guidelines. The organization also runs recreational and personal hygiene assistance programs tailored to each county it serves.

Product overview

IMPACT Community Action Partnership is a nonprofit social services organization offering a coordinated portfolio of assistance programs for low-income families in Central Iowa. The core offerings include Food Pantry (with three physical locations and delivery), Utility Assistance through LIHEAP (heating and energy support), Housing Assistance (HPP and TBRA programs), Resource Navigation, and Disaster Assistance. County-specific programs extend the portfolio with recreation assistance (GRASP, Nature Pass, RAYS, Key Card), health services (Lions Club Eye Care), and hygiene support (Personal Hygiene Pantry). The Weatherization Assistance Program adds energy efficiency services. All programs are means-tested based on Federal Poverty Level or Area Median Income eligibility guidelines.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry / Food Assistance Monthly food pantry program providing two- to three-day grocery provisions for qualifying low-income families, with locations in Boone, Ankeny, and Des Moines plus delivery options for Polk County residents.
• Utility Assistance (LIHEAP) Low-Income Home Energy Assistance Program providing financial help with heating bills, winter protection, crisis assistance for disconnection prevention, and furnace repair/replacement for eligible low-income households.
• Housing Assistance Housing programs including Homelessness Prevention Program (HPP Short-Term and Long-Term) and Tenant-Based Rental Assistance (TBRA) providing rent support and eviction prevention for eligible households.
• Resource Navigation Basic needs navigation service connecting families to additional community resources when IMPACT's direct programs are insufficient to meet their needs.
• Disaster Assistance Disaster relief coordination and assistance for Central Iowa families affected by disasters; historical administration of Individual Assistance Grant Program and Disaster Case Advocacy Program transitioned to Iowa HSEM in August 2025.
• Weatherization Assistance Program Energy efficiency program reducing heating and cooling costs for low-income households through home insulation, weatherization, and furnace improvements, delivered in partnership with Polk County Public Works and Mid-Iowa Community Action.
• GRASP (Recreation Scholarship) Greater Des Moines Recreational Activity Scholarship Program providing 50-75% off recreational activities through Des Moines Parks and Recreation for households at or below 250% of Federal Poverty Level.
• Nature Pass Recreational discount program providing 50% off activities at Polk County Conservation Parks for Polk County families and 7 nights free camping for Jasper County families at or below 250% of Federal Poverty Level.
• RAYS (Recreation Assistance for Youth Scholarships) Scholarship program for Marion County youth covering costs for sports, band, dance, and recreational programs, providing up to $100 per individual and $200 per household.
• Personal Hygiene Pantry Hygiene and household cleaning item distribution program for households at or below 200% of Federal Poverty Level, available at Ankeny, Boone, and Drake Neighborhood locations with Polk County delivery.
• Indianola Parks & Recreation Fee Assistance (Key Card) Recreational discount program for Indianola residents providing 50% discount up to $100 per child per year for parks and recreation classes, events, programs, and pool passes.
• Lions Club Eye Care Eye care assistance program for Boone County residents helping cover expenses for eye exams and glasses through the Lions Club, with a $30 co-pay required.
• Local Programs County-specific programs across Boone, Jasper, Marion, Polk, and Warren counties including food assistance, housing support, recreation passes, and nature passes tailored to local needs.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered major, core and minor.

• Iowa Homeland Security and Emergency Management (HSEM)majorStrategic or Co-development Partner · 1 August 2025As of August 1, 2025, HSEM took over administration of the Individual Assistance Grant Program (IIAGP) and Disaster Case Advocacy Program (DCA) from IMPACT.
• DMARC Food Pantry NetworkcoreStrategic or Co-development PartnerIMPACT is a partner in the DMARC Food Pantry Network. IMPACT's food pantries operate as part of this network providing food assistance to families in Central Iowa.
• Food Bank of IowacoreStrategic or Co-development PartnerIMPACT's food pantries are partners of the Food Bank of Iowa, receiving food supplies for distribution to low-income families.
• Polk County Public WorkscoreStrategic or Co-development PartnerIMPACT partners with Polk County Public Works to provide Weatherization services to residents of Boone, Marion, Jasper, Polk, and Warren counties.
• Mid-Iowa Community Action (MICA)coreStrategic or Co-development PartnerIMPACT partners with Mid-Iowa Community Action (MICA) to provide Weatherization services to residents of all service counties.
• Des Moines Water WorksmajorStrategic or Co-development PartnerIMPACT partners with Des Moines Water Works on Project H2O to provide financial assistance to households with termination notices on water utilities.
• City of NorwalkminorStrategic or Co-development PartnerIMPACT partners with the City of Norwalk to provide water utility assistance through the Norwalk NICE program.
• Des Moines Parks and RecreationminorStrategic or Co-development PartnerIMPACT partners with Des Moines Parks and Recreation on the GRASP program providing recreational scholarships to low-income families.
• Polk County ConservationminorStrategic or Co-development PartnerIMPACT offers the Polk County Nature Pass providing 50% off activities at Polk County Conservation Parks for eligible families.
• Polk County Churches (Thrive Program)minorStrategic or Co-development PartnerIMPACT partners with several churches in Polk County to fund the Thrive basic needs assistance program for non-Des Moines residents.
• Iowa Legal AidmajorChannel Partner/ Reseller/ DistributorIMPACT refers clients facing eviction to Iowa Legal Aid for legal assistance. Iowa Legal Aid serves clients who cannot afford an attorney.
• Primary Health Care - Homeless Support ServicesminorChannel Partner/ Reseller/ DistributorIMPACT refers homeless clients to Primary Health Care's Homeless Support Services for walk-in appointments.
• FaDSS ProgramminorChannel Partner/ Reseller/ DistributorIMPACT's TBRA program requires referral from the Family Development Self-Sufficiency Program (FaDSS).
• Lions ClubminorStrategic or Co-development PartnerIMPACT assists with applications to the Lions Club Eye Care Program for qualified families to receive assistance with eye exams and glasses.
• Lions Club Eye Care ProgramminorStrategic or Co-development PartnerBoone County Lions Club provides eye care assistance. IMPACT Boone assists with applications to this program.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• MATURA Action Corporation: MATURA is a southwest Iowa CAA providing nearly identical anti-poverty programs under the same CSBG mandate. It is a structurally equivalent peer to IMPACT in mission, governance, and funding mix.
• DMARC Food Pantry Network: DMARC is a Des Moines-area food pantry network in which IMPACT's three food pantries participate. While not a CAA itself, DMARC coordinates the same low-income food-assistance mission in IMPACT's territory and is a directly comparable food-security operator.
• Upper Des Moines Opportunity (UDMO): UDMO is a northwest Iowa Community Action agency offering LIHEAP, food assistance, weatherization, and housing programs under the same CSBG framework — a directly comparable regional peer.
• Hawkeye Area Community Action Program (HACAP): HACAP is another Iowa Community Action agency operating in a different region (Cedar Rapids area) with a directly comparable program portfolio — food pantry, LIHEAP, weatherization, housing, and Head Start — and identical CSBG-based funding structure, making it a structurally identical peer to IMPACT.
• Operation Threshold: Operation Threshold is an Iowa-based CAA serving northeast Iowa with the same tripartite board structure and CSBG mandate. Its WIC, food pantry, housing, and energy-assistance programs directly mirror IMPACT's portfolio, making it a structural peer.
• Mid-Iowa Community Action (MICA): MICA is a fellow Iowa Community Action agency that directly partners with IMPACT on weatherization services. It operates the same CAA model across adjacent Iowa counties, providing identical LIHEAP, food, and housing-assistance programs and competing for the same federal CSBG and state funding pools.
• Food Bank of Iowa: Food Bank of Iowa supplies food to IMPACT's pantries and operates a directly comparable hunger-relief mission across the same service region. As a regional food bank, it is a directly comparable operator in food insecurity services.
• Community Action of Southeast Iowa (CASEI): CASEI is a southeast Iowa CAA offering LIHEAP, food assistance, weatherization, and housing programs under the same CSBG framework, making it a direct structural peer to IMPACT in the same state network.

Regional players

• Salvation Army Des Moines Metro: The Salvation Army's Central Iowa command provides overlapping emergency assistance (utility, food, housing) to low-income residents in the same Polk County market as IMPACT. It is a comparable emergency-relief provider, though with a national brand and broader funding base.

Others

• Polk County Public Works: Polk County Public Works is a strategic partner that co-delivers IMPACT's Weatherization program across the same five-county region. It is included as an ecosystem partner because weatherization delivery is a core line of IMPACT's services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/IMPACT_CAP
• Facebookfacebook.com/IMPACTCAP
• LinkedInlinkedin.com/company/impact-community-action-partnership-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about IMPACT Community Action Partnership