What Resilience Communications does

Resilience Communications, LLC is a privately held US-based professional services firm founded circa 2015-2016 by Bradley L. Goldstein, an award-winning investigative journalist and Harvard fellow, and operated alongside Vice President Hilde Hartnett. The firm delivers crisis communications, crisis management, reputation management, litigation and litigation communications support, due diligence and asset research, media relations, spokesperson training, corporate communications, website development, online profile and media monitoring, and nonprofit communications. There is no proprietary technology platform disclosed; the offering is a manual, consultant-led service built on the principals' combined media and corporate experience.

The firm sells custom-quoted, fee-for-service engagements to law firms and legal professionals, nonprofit and not-for-profit organizations, high-profile individuals, business organizations facing reputational challenges, and educational institutions dealing with Title IX and leadership matters. Go-to-market is sales-led and almost entirely referral-driven, with eight of nine named testimonials on the company website coming from senior trial attorneys and a former federal judge. Pricing is bespoke per engagement, structured as multi-year contracts where applicable, and there is no public rate card or packaged offering.

With a team of 1-10 employees, no external funding, and operations confined to the United States, Resilience Communications is a boutique consultancy whose scale is tightly coupled to the personal networks and availability of its two principals. The business model has low fixed costs and high gross margins typical of professional services, but revenue concentration risk is meaningful given reliance on a small legal-referral ecosystem and episodic crisis engagements rather than recurring retainers.

Name

Resilience Communications

Legal name

Resilience Communications, LLC

Website

https://resiliencecommunicationsllc.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Resilience Communications is a US-based boutique crisis communications and litigation support consultancy serving law firms, nonprofits, corporations, and high-profile individuals through custom, referral-driven engagements led by its founder principals.

Ownership category

akta.pro rank

Product category

Crisis Communications Consulting

NAICS

Public Relations Agencies (541820), Public Relations Agencies (54182)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Crisis Communications & Issues Management (MPAAADAF)

akta.pro secondary industries

Business Continuity, Crisis Management & Operational Resilience (BPAHAFAK), PR, Corporate Communications & Crisis Management (BPAFAAAL)

Keywords

• Crisis communications consulting
• Reputation management services
• Litigation communications support
• Due diligence research
• Media relations consulting

Headquarters

HQ city

Palm Beach Gardens

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Professional Consulting Services: The firm provides fee-for-service consulting including crisis communications, due diligence, litigation support, media relations, and reputation management. Services are tailored to individual client needs and billed accordingly.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Resilience Communications is a professional services firm that provides crisis communications, crisis management, reputation management, due diligence, litigation communications, media relations, spokesperson training, and corporate communications consulting. The firm serves individuals, businesses, law firms, nonprofits, and educational institutions facing reputational, legal, or media-related challenges, delivering tailored consulting engagements through direct client relationships.

Product overview

Resilience Communications is a professional communications consulting firm offering a unified portfolio of strategic services centered on crisis communications, reputation management, and due diligence. The core service offerings include Communications Strategies, Crisis Communications, Crisis Management, Due Diligence, Due Diligence Research, Asset Research, Media Relations, Litigation Support, Litigation Communications, Reputation Management, Spokesperson Training, Website Development, Corporate Communications, Online Profile and Media Monitoring, and Nonprofit Communications. These services are delivered by an executive team with backgrounds in investigative journalism and corporate communications, targeting individuals, businesses, non-profits, and educational institutions facing reputational challenges.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Communications and Crisis Management Expert guidance in preparing for, responding to, and moving beyond challenges, including crisis communication plan development, rapid response protocols, media relations, stakeholder communications, and post-crisis reputation rebuilding for organizations and individuals in crisis.
• Communications Strategies Developing comprehensive communication strategies aligned with organizational objectives, including identifying key messages, target audiences, and effective delivery channels.
• Due Diligence Research Due diligence support in hiring, investment, and other business matters including litigation, legal disputes, and investment assessments to reduce risk and inform decisions.
• Family Disputes Communications Communication and strategic support for individuals and families navigating high-profile divorce and family disputes.
• Litigation Support and Litigation Communications Research, communication strategies, and media relations support for litigation in federal, district, superior, and chancery courts, covering civil and criminal proceedings.
• Media Relations Managing interactions with media including press releases, press conferences, briefings, and interview management for clients navigating legal or reputational matters.
• Reputation Management Monitoring and managing online and traditional media activity to protect and rebuild organizational and personal reputation.
• Spokesperson Training Training clients to communicate effectively through message development, public speaking skills, media training, and on-camera practice sessions.
• Website Development Designing and developing websites to counteract social media attacks, protect reputational integrity, and effectively share organizational narratives.
• Corporate Communications Internal and external communication services including strategic planning, media relations, internal communications, and crisis communications for corporate clients.
• Online Profile and Media Monitoring Tracking social and traditional media activity for individuals and organizations for litigation support, reputational concerns, and marketing reach assessment.
• Nonprofit and Not-for-Profit Communications Communication strategies for not-for-profit organizations including leadership changes, volunteer relations, donor communications, and community engagement.
• Asset Research Identifying and researching assets including real estate, businesses, bank accounts, and other holdings for due diligence, debt recovery, divorce proceedings, and estate planning.

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Levick Strategic Communications: Crisis and litigation communications boutique with deep experience in high-stakes matters for legal teams. Directly comparable to Resilience on size, specialization, and customer profile.
• Kekst CNC: Specialist strategic communications advisory firm focused on crisis, M&A, shareholder activism, and litigation support. Closest direct peer to Resilience given the crisis and corporate communications specialization.
• Sard Verbinnen & Co. (now part of FGS Global): Specialist financial and corporate communications advisory with deep crisis and litigation communications practice. Highly comparable specialty positioning to Resilience Communications.
• Prosek Partners: Independent strategic communications firm with strong crisis, litigation, financial communications, and special situations practice. Comparable boutique specialty model serving similar corporate and legal clients.
• Joele Frank: Boutique strategic communications firm focused on special situations, M&A, and crisis communications. Closely comparable specialty model, serving similar legal and corporate clients.
• Abernathy MacGregor: Specialist firm in corporate communications, crisis, and shareholder engagement. Directly comparable specialty positioning and customer base, particularly for legal-adjacent matters.

Broad incumbents

• Brunswick Group: Global strategic communications firm with a large crisis and litigation communications practice serving Fortune 500 clients. Directly comparable offering across crisis, M&A, and litigation communications, but at global scale and broader portfolio.
• FTI Consulting (Strategic Communications): Major strategic communications segment with deep crisis, litigation, and reputation management capabilities. Overlaps directly with Resilience's crisis and litigation communications practice, especially for corporate and legal clients.
• Edelman: Largest global PR firm with a substantial crisis and risk practice. Comparable on crisis communications and reputation management for enterprises, with much broader geographic reach.

Emerging players

• Reputation Defender (Reputation.com): Online reputation management and monitoring provider. Comparable on the media monitoring and online reputation management portion of Resilience's practice, though more technology/product-led and less high-touch advisory.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100083571998783
• LinkedInlinkedin.com/company/resilience-communications-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resilience Communications