Private Flight Concierge

What Private Flight Concierge does

Private Flight Concierge is a privately held UK company (Private Flight Concierge LTD) founded in 2021 by Luke and Nikki Turner that provides in-flight catering, concierge, and aviation logistics services to the private jet industry. The company is built around a purpose-built 5-star kitchen near London Stansted Airport and serves Fixed Base Operators (FBOs), private jet operators and charter companies, individual flight attendants, and broader B2B aviation partners across 11 UK airports (London Stansted, Biggin Hill, Luton, Northolt, Farnborough, City, Southend, Southampton, Oxford, Birmingham, and Cambridge), with capability to extend to additional UK airports on enquiry. All dishes—hot and cold food, grazing boards, and platters—are prepared in-house and bulk-packed for re-plating on aircraft using ethically sourced ingredients.

Its product surface is organised into three integrated service lines: the Catering Menu (hot/cold food and grazing platters delivered in purpose-built refrigerated vans), Concierge Services (grocery shopping, restaurant collections, boutique finds, parcel management, storage, and personal errands), and Business Solutions/Logistics (luggage handling, courier and chilled-courier services, item sourcing, storage, land transportation, flight representation, meet and greet, restocking, and baggage handling). The company also operates a 2024-established sister brand, The Hangar by PFC, which extends catering into corporate events and private occasions. Operations and Concierge teams are staffed 24 hours a day, 7 days a week, and the company's purpose-built headquarters manages grocery deliveries, parcel handling, storage, and inventory.

Commercially, Private Flight Concierge runs a direct, quote-based B2B sales motion via phone (+44 (0) 1279 295925) and email ([email protected]), targeting enterprise accounts in the private aviation vertical with no publicly disclosed pricing tiers. Demand generation is driven through its website (with downloadable menu PDFs), Facebook, and Instagram. Revenue is generated through per-order catering transactions, professional-services fees for concierge work, and managed-services fees for stock management, cabin preparation, and aircraft restocking. The company reports 1-10 employees, is wholly owned by its founders with no external investors, and has not raised any disclosed funding rounds.

Name

Private Flight Concierge

Legal name

Private Flight Concierge LTD

Website

https://privateflightconcierge.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Private Flight Concierge is a UK-based private jet catering, concierge, and aviation logistics provider founded in 2021, operating a purpose-built 5-star kitchen near London Stansted Airport to serve FBOs, private jet operators, charter companies, and flight attendants across 11 UK airports 24/7.

Ownership category

akta.pro rank

Product category

Private Aviation Catering & Concierge Services

NAICS

Airport Operations (48811), Other Airport Operations (488119)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Air Courier Services (4513)

akta.pro primary industry

In-Flight Catering & Meal Services (THABAMAA)

akta.pro secondary industries

Private Aviation Ground Support & Trip Services (Dispatch, Permits, Handling) (THABAFAK), Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Private jet catering
• Aviation concierge services
• Flight logistics support
• Aircraft cabin catering
• Ground handling concierge

Headquarters

HQ city

Pebmarsh

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Catering Services: In-flight catering including hot and cold food, grazing boards and platters. Catering is packed in bulk for re-plating on aircraft unless specified otherwise. Menu offerings include curated dishes using fresh, locally sourced ingredients.
2. Concierge Services: Grocery shopping, restaurant collections, boutique shopping, flower arrangements, personalised gifts, specialist cakes, and card services. Service can be provided last minute depending on location.
3. Logistics and Ground Services: Luggage handling, courier services, chilled courier services, item sourcing, storage, land transportation, flight representation, meet and greet, branding, restocking services, parcel management, and baggage handling.
4. Stock Management and Cabin Preparation: Restock and preparation services to prepare aircraft ready for next flight. Storage and organization of stock requirements on behalf of operators, charters and commercial operators.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Private Flight Concierge provides private jet in-flight catering (hot/cold dishes, grazing boards, platters), concierge services (grocery shopping, restaurant collections, boutique shopping, laundry, parcel management), and aviation logistics (luggage handling, courier, flight representation, meet and greet, cabin preparation and restocking). All services are produced in a purpose-built 5-star kitchen near London Stansted Airport and delivered via refrigerated vans to 11 UK airports 24 hours a day, 7 days a week.

Product overview

Private Flight Concierge is a private jet catering and concierge company founded by Luke and Nikki Turner, operating as a single unified service with a purpose-built kitchen near London Stansted Airport. The core offering consists of three interconnected service areas: the Catering Menu (hot/cold food and grazing platters prepared in-house), Concierge Services (grocery shopping, restaurant collections, boutique finds, parcel management, and storage), and Business Solutions/Logistics (luggage handling, flight representation, meet and greet, and aircraft restocking). The company also operates a sub-brand, The Hangar by PFC (established 2024), which extends catering services to corporate events and private occasions. All services operate 24/7 with refrigerated fleet logistics and serve major UK airports.

Differentiator

Problem solved

Functional benefit

Brands

• The Hangar by PFC: Sister company of Private Flight Concierge established in 2024, offering indulgent handcrafted dishes for corporate events, private parties, and exclusive occasions. A small family-run business focused on trust, attention to detail, and relationship-building.

Products and services

• Private Flight Concierge Catering Menu Hot and cold food catering, grazing boards, and platters prepared in a 5-star kitchen and delivered directly to aircraft in purpose-built refrigerated vans; designed for private jet operators, FBOs, and flight attendants.
• Concierge Services Comprehensive concierge services including grocery shopping, restaurant collections, boutique shopping, parcel management, storage solutions, inventory management, laundry collection/delivery, flower arrangements, and personalised gifts for operators, FBOs, and flight attendants.
• Business Solutions and Aviation Logistics B2B aviation logistics and ground services including luggage handling, courier services, chilled courier, item sourcing, storage, land transportation, flight representation, meet and greet, branding, restocking, parcel management, and baggage handling.
• The Hangar by PFC Sister company catering for corporate events, private parties, and exclusive occasions with indulgent handcrafted dishes, sharing Private Flight Concierge's values of trust, attention to detail, and relationship-building.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• The Hangar by PFCminorOthers · 1 January 2024Sister company established in 2024, operated as a small family-run business catering for corporate events, private parties, and exclusive occasions. Offers indulgent handcrafted dishes with the same core values of trust, attention to detail, and relationship-building. Maintains separate brand identity while sharing operational synergies with Private Flight Concierge.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Do & Co: Large international airline catering and hospitality group with private aviation catering capabilities. Comparable as a broader incumbent that PFC competes against for premium in-flight catering contracts.
• Newrest Group: Global in-flight catering and hospitality operator with a dedicated business aviation segment. Overlaps with PFC's catering and concierge offering for private aviation clients.
• Signature Flight Support: Large global FBO network providing ground handling, fueling, and ancillary services. Comparable to PFC's ground support and logistics layer for private aviation operators.
• Inflight Catering by Swissport: Global airport ground services provider with catering, fueling, and handling services at multiple UK airports. Overlaps with PFC's ground services and catering offering at scale.
• Gate Gourmet: Major airline catering group with private aviation exposure. Comparable as a larger incumbent offering catering and cabin logistics at major airports.

Direct peers

• Air Culinaire Worldwide: Global private aviation catering company operating in-flight kitchens at multiple airports with end-to-end catering services. Most direct comparable to PFC's in-flight catering offering for private aviation crews.
• Air Fayre: US-based private aviation catering provider offering in-flight catering and hospitality services to operators and FBOs. Overlaps directly with PFC's core product in the same niche.
• Luxaviation Catering: Private aviation group offering premium in-flight catering and concierge services across European hubs. Directly comparable to PFC's private aviation catering and concierge offering.

Emerging players

• Universal Weather & Aviation: Provider of trip planning, flight support, and concierge services for business aviation operators. Comparable to PFC's logistics and trip concierge components even though not a caterer.

Regional players

• Aviation Catering Services (ACS): UK-based aviation catering provider for private and charter flights. Closest geographic competitor to PFC within the UK private aviation catering niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PrivateFlightConcierge
• Instagraminstagram.com/privateflightconcierge
• LinkedInlinkedin.com/company/privateflightconcierge

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Private Flight Concierge