What RSD de Liemers does

RSD de Liemers (Regionaal Sociale Dienst de Liemers) is a Dutch municipal social services organization that executes national welfare and labor-reintegration laws on behalf of the municipalities of Duiven, Westervoort, and Zevenaar in the Gelderland province. Its statutory remit covers the Participatiewet, IOAW, IOAZ, and Bbz regimes, encompassing welfare benefit administration, income support, reintegration into the labor market, childcare subsidies, study allowances, debt counseling referrals, and financial allowances for Ukrainian refugees. The organization is administratively housed within Samenwerking De Liemers (SDL), an inter-municipal cooperative, and is governed by the executive boards of the three constituent municipalities.

The service portfolio is delivered through multiple channels: a primary website (www.rsddeliemers.nl) using DigiD-secured online forms, the MijnRSD mobile application on Android and iOS for vacancy browsing and case-manager contact, an in-person office at the Turmac Cultuurfabriek in Zevenaar, telephone support, and partner referrals. The technology stack is standard municipal IT infrastructure augmented by ReadSpeaker for accessibility (text-to-speech and AI-generated simplified text). Service reach extends to specialized segments including youth (Jongerenloket), people with work limitations (loonkostensubsidie, nieuw beschut werk, jobcoaching), entrepreneurs (Ondernemersloket), non-benefit unemployed residents (Nuggers), and Ukrainian refugees. A cross-border initiative, GrensTalentFit, extends activity into Germany (Emmerich and Kleef) under Interreg VI EU funding through February 2028.

RSD de Liemers is a non-profit, publicly funded entity with no commercial revenue stream. All services are provided free of charge to residents; funding flows from the municipal budgets of Duiven, Westervoort, and Zevenaar, supplemented by EU and provincial grants for specific programs. There are no pricing tiers, no shareholders, and no external equity ownership. Customer accountability is maintained through the RSD Cliëntenraad (Client Council), which meets 8–10 times per year. The organization reported a customer satisfaction score of 7.9/10 in the 2025 Divosa benchmark, with 91% satisfaction on the website and 87% on webforms.

Name

RSD de Liemers

Legal name

RSD de Liemers

Website

https://rsddeliemers.nl

Company type

Private

Operating status

Operating

Short description

RSD de Liemers is a publicly funded municipal social services organization executing Dutch welfare and labor-reintegration laws (Participatiewet, IOAW, IOAZ, Bbz) for residents of Duiven, Westervoort, and Zevenaar in Gelderland, Netherlands, delivering benefits, reintegration support, and subsidies free of charge.

Ownership category

akta.pro rank

Product category

Public Social Welfare and Employment Services

NAICS

Individual and Family Services (6241), Vocational Rehabilitation Services (6243), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Disability Benefits Administration (BPAIAKAC)

akta.pro secondary industries

Cash Assistance & Social Safety Net Delivery for Displaced Populations (BPADAHAH), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Municipal social services
• Welfare benefits administration
• Employment reintegration
• Public employment services
• Income support programs

Headquarters

HQ city

Zevenaar

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Municipal Government Funding: RSD de Liemers is a publicly funded regional social service organization. It receives funding from the municipalities of Duiven, Westervoort, and Zevenaar to execute laws and regulations related to work and income (Participatiewet, IOAW, IOAZ, Bbz). The organization does not generate commercial revenue; all services are provided free of charge to residents.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

RSD de Liemers (Regionaal Sociale Dienst) is a publicly funded municipal social services organization that administers Dutch social welfare legislation (Participatiewet, IOAW, IOAZ, Bbz) on behalf of the municipalities of Duiven, Westervoort, and Zevenaar. It provides welfare benefits (bijstandsuitkering) as a safety net, employment reintegration support through job coaching and employer matching, childcare and study subsidies, financial allowances for Ukrainian refugees, and specialized services for youth, people with work limitations, and (starting) entrepreneurs.

Product overview

RSD de Liemers (Regionaal Sociale Dienst) is a government social services organization serving residents of the municipalities Duiven, Westervoort, and Zevenaar. It operates as a unified service delivery platform offering employment support (job coaching, work experience placements, trial placements, participation jobs, and learning workplaces), income support (welfare/bijstand benefits, IOAW, IOAZ, and Bbz for entrepreneurs), and targeted programs for youth (Jongerenloket), people with work limitations (loonkostensubsidie, loonwaardemeting, nieuw beschut werk), childcare subsidies, and Ukrainian refugee financial allowances. The organization also provides the Mijn RSD mobile app for clients to access vacancies and case manager contact, operates the RSD Cliëntenraad for client representation, and partners with external organizations such as Werkgeversservicepunt Midden-Gelderland (WSP), UWV, municipalities, and Menzis for health insurance. GrensTalentFit is a cross-border vitality program co-funded by Interreg VI.

Differentiator

Problem solved

Functional benefit

Products and services

• Werken met behoud van uitkering (Work with Benefit Retention) A reintegration program allowing welfare recipients to gain work experience and qualifications while retaining their benefit. Offers four pathway options (work experience, trial placement, participation job, learn-workplace) for residents of Duiven, Westervoort, and Zevenaar.
• Kinderopvang (Childcare Support) Childcare support service that combines the national child care allowance administered via the Tax Authority (Belastingdienst) with a supplementary RSD contribution, plus reimbursement for childcare costs arising from social-medical necessity. For residents of Duiven, Westervoort, and Zevenaar.
• Financiële toelage voor Oekraïense vluchtelingen (Financial Living Allowance for Ukrainian Refugees) Financial living allowance (leefgeld) for Ukrainian refugees to cover food, clothing, personal expenses, and housing. Administered by RSD de Liemers for Ukrainian citizens registered in the BRP in Duiven, Westervoort, or Zevenaar.
• Collectieve ziektekostenverzekering via Menzis (Collective Health Insurance) Collective health insurance scheme with reduced premiums, provided through a partnership with Menzis where the municipality pays part of the premium on behalf of residents. Currently administered in Zevenaar.
• Arbeidsbeperkt - Voorzieningen (Provisions for People with Work Limitations) Bundle of statutory provisions for residents with work limitations, including Doelgroepregister registration, loonkostensubsidie (wage cost subsidy), nieuw beschut werk (sheltered work), jobcoaching, studietoeslag, medical hour restrictions, transferable provisions (meeneembare voorzieningen), and ESB indications.
• Studietoeslag (Study Allowance) Monthly financial contribution for students with a structural medical limitation who cannot work alongside their studies. Paid monthly; ranges from €117.03 (age 15) to €390.07 (age 21+) per month as of January 2026.
• GrensTalentFit Cross-Border Vitality Program Free cross-border vitality program co-funded by the Interreg VI program Germany-Netherlands for residents of Duiven, Westervoort, Zevenaar, Emmerich, and Kleef who have a large distance to the labour market. Consists of 12 workshops covering lifestyle, nutrition, financial management, stress management, and low-threshold physical activity.
• Mijn RSD App Mobile application for RSD de Liemers clients that provides job vacancy listings, information about information sessions, and direct contact with case managers. Available on Android (Google Play) and iOS (Apple App Store).
• Nieuw Beschut Werk (NBW) (New Sheltered Work) Protected work environment for people with an employment limitation who can work but cannot function at a regular employer. Requires an UWV indication and a municipal placement offer; delivered in coordination with Scalabor.
• RSD Jongerenloket (Youth Service Point) Dedicated youth service point supporting residents up to 27 years old with schooling, (learn-)work placements, applications, study financing, and job search through WSP. Coordinates with VSO-PRO schools and REA College for youth with serious study limitations.
• Ondernemersloket (Entrepreneur Support) Service point for (starting) and existing self-employed residents who cannot meet their own living expenses, need business capital, have debts, or need support with continuing or ending their business. Includes Bbz bedrijfskrediet, IOAZ-uitkering, schuldhulpverlening, financial coaching, and bedrijfsvoering support.
• Einde Lening Inburgeringsplicht (ELIP) Support Support for immigrants who have received a letter from DUO about the End of Civic Integration Obligation Loan. RSD de Liemers helps these residents take the right steps to complete or continue their civic integration trajectory.
• RSD de Liemers Online Formulieren (Online Forms Portal) Online digital forms portal accessed via DigiD where residents apply for benefits, report changes, submit income declarations, and request services. Includes forms for Ukrainian refugees, non-benefit job seekers, childcare, studietoeslag, and employer inquiries.
• RSD Cliëntenraad (Client Council) Client council that represents the collective interests of all RSD clients and advises the organization on existing and new policy. Meets 8-10 times per year on Tuesday afternoons in Zevenaar.

Quantifiable outcome

• Customer satisfaction score of 7.9 out of 10 for total service (2025 Divosa survey)
• +5 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core and minor.

• Gemeente LingewaardcoreStrategic or Co-development Partner · 18 June 2025Municipality of Lingewaard is a project partner in the GrensTalentFit cross-border vitality program. Lingewaard and RSD de Liemers co-funded the project launch at Kasteel Doornenburg in June 2025. The project is part of Interreg VI Duitsland-Nederland.
• Steden Emmerich en Kleef (Germany)coreStrategic or Co-development Partner · 18 June 2025The German cities of Emmerich and Kleef are project partners in GrensTalentFit, a cross-border vitality and employment program targeting residents with a large distance to the labor market. Dutch and German participants attend workshops together, promoting cross-border integration.
• BBZ opleidingscentrum (Kleef, Germany)coreStrategic or Co-development Partner · 18 June 2025BBZ is a training center from Kleef, Germany that is a partner in the GrensTalentFit project. BBZ contributes training expertise to the cross-border vitality and employment program for residents with a large distance to the labor market.
• Werkgeversservicepunt Midden-Gelderland (WSP-MG)coreStrategic or Co-development PartnerWSP-MG is the primary collaborative partner for connecting RSD clients with employers. It serves as a central hub for all regional vacancies, which are posted in the RSD app. RSD and WSP work closely together to find the right candidates for employer vacancies. WSP provides free services to employers in the Midden-Gelderland region.
• UWV-WERKbedrijfcoreStrategic or Co-development PartnerRSD works closely with UWV-WERKbedrijf (the national employee insurance agency) to support job seekers. UWV administers the Doelgroepregister and provides indications for Beschut Werk, ESB, and other work limitation determinations. RSD coordinates with UWV for wage cost compensation and no-risk policies.
• ROC's (Regional Training Centers) in the regioncoreStrategic or Co-development PartnerRSD collaborates with regional ROC's (MBO vocational training centers) to provide education and training pathways for clients. This supports the learn-work combination (leerwerkplaats) programs and helps clients obtain qualifications (startkwalificatie).
• ScalaborcoreStrategic or Co-development PartnerScalabor provides sheltered work places (beschut werk) in the RSD de Liemers region. RSD coordinates with Scalabor to offer protected work environments for people with significant work limitations who cannot work at a regular employer.
• Re-integratiebedrijven (reintegration companies)minorImplementation/ SI/ Consulting PartnerRSD purchases reintegration trajectories from private reintegration companies to help clients return to work. These are commissioned service providers that deliver coaching, training, and job placement services.
• Uitzendorganisaties (temp agencies)minorChannel Partner/ Reseller/ DistributorRSD collaborates with temporary employment agencies as part of its reintegration strategy, connecting clients with work opportunities through agency placements.
• VSO-PRO scholen (special education schools)minorStrategic or Co-development PartnerRSD's Jongerenloket maintains good contacts with VSO-PRO schools in the region to ensure a smooth transition from school to work for young people with special needs. Job coaching and wage cost subsidies are deployed as needed.
• REA CollegeminorStrategic or Co-development PartnerREA College provides specialized vocational training for (young) adults with serious learning barriers (ESB - Ernstige Studiebelemmering). RSD provides permission for ESB indications and may arrange welfare benefits during the training period.
• DUO (Dienst Uitvoering Onderwijs)coreOthersDUO is the national education implementation agency that sets ELIP (Einde Lening Inburgeringsplicht) deadlines, monitors exam completion, and provides loans. RSD is referred to by DUO to help ELIP-inburgeraars complete their integration exams on time.
• MEE SamenminorStrategic or Co-development PartnerMEE Samen offers a walk-in consultation hour in Zevenaar (every first Tuesday of the month, 9:00-12:00) for questions about learning & work, living & housing, regulations & finances, or upbringing & development. Free and no referral needed.
• CaleidozminorChannel Partner/ Reseller/ DistributorWelfare organization for residents of Zevenaar, providing wellbeing support, social assistance, formulierenbrigade (form-filling assistance), and thuisadministratie (home administration) services.
• Santé PartnersminorChannel Partner/ Reseller/ DistributorWelfare organization for residents of Duiven and Westervoort, providing wellbeing support, social assistance, formulierenbrigade (form-filling assistance), and thuisadministratie (home administration) services.
• Juridisch LoketminorStrategic or Co-development PartnerFirst-line legal aid for housing, family, work, income, and other questions. RSD refers residents to Juridisch Loket for legal questions beyond RSD's scope.
• Sociaal RaadsliedenminorChannel Partner/ Reseller/ DistributorHelps residents understand laws and regulations, write letters and objections, or file complaints. RSD refers residents to Sociaal Raadslieden for administrative and legal support.
• NIBUDminorStrategic or Co-development PartnerNIBUD provides the online 'Bereken je recht' tool and 'Zelf je schulden regelen' platform. RSD refers residents to NIBUD for financial planning, debt management, and benefit entitlement calculations.
• Samen voor een baan networkcoreStrategic or Co-development PartnerSamen voor een baan is an employer network in the Midden-Gelderland labor market region focused on inclusive employment. Partners include Inclusief Midden-Gelderland, Scalabor, UWV, and WSP.
• Menzis (health insurance)coreChannel Partner/ Reseller/ DistributorMenzis is the collective health insurer partner for the municipal health insurance scheme (gemeentepolis) in Zevenaar. The municipality pays part of the premium to Menzis, resulting in lower premiums for residents. This arrangement is ending in Duiven and Westervoort from January 2026.
• Kamer van Koophandel (KvK)minorStrategic or Co-development PartnerThe Chamber of Commerce collaborates with RSD to support entrepreneurs, including those seeking to start businesses. RSD refers potential entrepreneurs to KvK for business registration and guidance.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• WerkSaam Westfriesland: Regional social services organization for the West-Friesland municipalities in North Holland. Delivers the same portfolio of welfare benefits, work reintegration, and youth services as RSD de Liemers, organized as an inter-municipal cooperative.
• Senzer: Regional social services organization serving Helmond and surrounding municipalities in North Brabant. Performs equivalent welfare-benefit administration, reintegration, and Beschut Werk coordination duties to RSD de Liemers, making it a directly comparable regional RSD peer.
• Werk en Inkomen Lekstroom (WIL): Regional social services cooperative for Houten, IJsselstein, Lopik, and Nieuwegein in Utrecht province. Provides equivalent Participatiewet execution, bijstand administration, and reintegration services to RSD de Liemers within a multi-municipality governance structure.
• Werkgeversservicepunt Midden-Gelderland (WSP-MG): Regional employer service point network that serves as RSD de Liemers' primary channel for connecting reintegration candidates with employers. The WSP model is replicated in other Dutch labor-market regions, and WSP-MG is structurally interlinked with RSD's placement and subsidy workflows.
• Stroomopwaarts: Regional social services organization for the municipalities of Maassluis, Vlaardingen, and Schiedam. Performs the same statutory duties as RSD de Liemers (Participatiewet execution, welfare benefits, reintegration) and is a structurally identical regionale sociale dienst (RSD) in a different Zuid-Holland jurisdiction.

Broad incumbents

• UWV (Uitvoeringsinstituut Werknemersverzekeringen): The national Dutch employee insurance agency that administers WW, WIA, and other employment-related benefits and operates the national Doelgroepregister. It is the national-level counterpart to RSD de Liemers and a core operational partner (provides Beschut Werk indications, wage-cost compensation, no-risk policies).

Others

• Divosa: Association of directors of Dutch social services organizations. Divosa runs the benchmark survey RSD de Liemers participates in and serves as the sector-wide knowledge and advocacy body that defines standards, training, and policy positions for organizations like RSD.
• Sociaal Werk Nederland: Professional association for social work and welfare organizations in the Netherlands. Sets sector quality standards and represents the broader ecosystem (welfare organizations, formulierenbrigade work, social support) that RSD de Liemers both delivers and coordinates with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rsd-de-liemers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about RSD de Liemers