United Ways of Tennessee

What United Ways of Tennessee does

United Ways of Tennessee is a private, statewide nonprofit organization headquartered at 3050 Medical Center Parkway in Murfreesboro, Tennessee, founded in 1999 and operating with 1-10 employees. It functions as the umbrella federation for local United Way chapters across Tennessee and as a connector into the global United Way network of more than 1,100 communities. Its mission centers on health, education, and financial stability, with advocacy and program delivery focused on Asset Limited, Income Constrained, Employed (ALICE) households and other financially insecure populations including children, veterans, and people with disabilities.

The organization's core service portfolio comprises TN 211 (a statewide community helpline reachable by dialing 211 or texting a ZIP code to 898-211), the ALICE research and advocacy program (a proprietary methodology measuring financial hardship beyond the Federal Poverty Level), MyFreeTaxes (free tax filing), Benefit Kitchen (public-benefits eligibility screening), and four Community Impact pillars: Youth Opportunity, Healthy Community, Financial Security, and Community Resiliency. Additional programs include United for Digital Access, United We Heal, the TN Afterschool Network, the Register2Vote civic engagement initiative (in partnership with the Tennessee Secretary of State's Office), and a Cy Pres Awards program that accepts residual funds from class-action legal settlements.

United Ways of Tennessee is funded through donations (including via the PayPal Giving Fund), grants, and Cy Pres awards from legal settlements rather than commercial pricing. It does not publish detailed financial statements and does not disclose revenue figures. The organization is governed by an internal board and, in December 2025, appointed Matt Marshall as President & CEO, succeeding Mary Graham. There are no subsidiaries, no parent company, no patents, and no proprietary technology platform; the technology footprint is limited to a public-facing website maintained by OneEach Technologies and standard social-media channels.

Name

United Ways of Tennessee

Legal name

United Ways of Tennessee

Website

https://uwtn.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

United Ways of Tennessee is a statewide nonprofit umbrella federation that coordinates advocacy, ALICE financial-hardship research, and community programs (TN 211, MyFreeTaxes, Benefit Kitchen) serving ALICE households, children, veterans, and people with disabilities across Tennessee.

Ownership category

akta.pro rank

Product category

Community Nonprofit Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

Keywords

• Community resource coordination
• Community health programs
• Financial hardship research
• Nonprofit advocacy services
• Youth opportunity programs

Headquarters

HQ city

Cookeville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Distribution channels5 records

Marketing channels5 records

Core offering

United Ways of Tennessee is a statewide nonprofit umbrella organization that coordinates advocacy, research, and community programs across Tennessee focused on health, education, and financial stability. It operates the TN 211 community helpline, conducts ALICE research on financial hardship, and offers free services such as MyFreeTaxes tax filing and Benefit Kitchen benefits screening, while channeling donations, grants, and Cy Pres awards to local United Way chapters.

Product overview

United Ways of Tennessee is a statewide non-profit organization (not a technology product company) that operates as a network connecting people to community resources and opportunity. The organization offers a portfolio of community services including TN 211 (a helpline accessible by dialing 211), the ALICE research program (measuring financial hardship), MyFreeTaxes (free tax filing), Benefit Kitchen (benefits eligibility screening), and various Community Impact initiatives focused on Youth Opportunity, Healthy Community, Financial Security, and Community Resiliency. Additional programs include United for Digital Access, United We Heal, TN Afterschool Network, Register2Vote civic engagement, and the Cy Pres Awards funding program. The organization connects people to possibility in communities across Tennessee, operating as a hub for community services rather than a technology platform.

Differentiator

Problem solved

Functional benefit

Brands

• ALICE: Asset Limited, Income Constrained, Employed - a comprehensive measurement of financial hardship that captures households earning more than the Federal Poverty Level but not enough to afford basic necessities.
• TN 211
• TN Afterschool Network

Products and services

• TN 211 Community Help Line A statewide community help line accessible by dialing 211 or texting a zip code to 898-211, connecting Tennessee residents to local resources and assistance programs.
• ALICE Research Program A comprehensive measurement framework for financial hardship that identifies households earning above the Federal Poverty Level but not enough to afford basic necessities in their communities; published as ALICE reports, data dashboards, and research briefs.
• MyFreeTaxes A free tax filing service that helps individuals and families file their federal and state taxes at no cost, provided through a partnership with the national MyFreeTaxes program.
• Benefit Kitchen A free online screener tool that determines eligibility for several tax credits and many federal, state, and local public benefits.
• Community Impact Programs A portfolio of funded community programs covering Youth Opportunity (helping young people realize their full potential), Healthy Community (improving health and well-being), Financial Security (building financial strength), and Community Resiliency (addressing urgent needs).
• Register2Vote A voter registration assistance program partnered with the TN Secretary of State's Office to help Tennessee citizens register to vote through GoVoteTN.gov, promoting civic engagement.
• Cy Pres Awards Program A program that accepts cy pres awards from legal settlements, directing funds to support community programs in employment, housing, disaster recovery, health, well-being, and education.
• TN Afterschool Network A statewide network supporting afterschool programs and opportunities for youth across Tennessee, including volunteering, training, and program resources.

Quantifiable outcome

• 44% of Tennessee households (1.2 million) below ALICE Threshold - revealing true financial hardship beyond FPL
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• TN Secretary of State's OfficecoreGTM or Marketing PartnerUnited Ways of Tennessee partners with the TN Secretary of State's Office to help more people register and vote, promoting civic engagement through the GoVoteTN.gov platform.
• United For ALICEcoreStrategic or Co-development PartnerNational partnership utilizing ALICE (Asset Limited, Income Constrained, Employed) research methodology to measure and address financial hardship across the country. United Ways of Tennessee uses ALICE data to inform their programs and advocacy.
• TN Afterschool NetworkcoreStrategic or Co-development PartnerPartnership to support youth opportunity through afterschool programs and resources for young people in Tennessee.
• PayPal Giving FundminorChannel Partner/ Reseller/ DistributorPayPal donation platform used for accepting charitable contributions through the website.
• MyFreeTaxes (National Site)coreGTM or Marketing PartnerPartnership providing free tax filing services to individuals and families across Tennessee.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• United Way Worldwide: Global umbrella organization for the United Way network. Comparable to United Ways of Tennessee as the parent federation; United Ways of Tennessee operates as a state-level chapter within this broader national and international movement, sharing the United Way brand, ALICE research framework, and 211 helpline infrastructure.
• Salvation Army Southern Territorial Headquarters: National faith-based nonprofit operating social service programs (food, housing, financial assistance, youth services) across Tennessee and the Southeast. Comparable to UWTN in delivering community-based anti-poverty services through a federated regional structure and competing for the same donor and grant dollars.

Direct peers

• United Way of California: State-level United Way organization operating as a statewide federation of local California United Way chapters. Directly comparable to United Ways of Tennessee in mission, structure, and program portfolio (financial stability, health, education, ALICE research, 211).
• United Way of New York State: Statewide nonprofit federation coordinating New York United Way chapters. Direct peer to United Ways of Tennessee in serving as a state-level advocacy, research, and capacity-building umbrella for local affiliates focused on ALICE, financial stability, and community impact programs.
• United Way of Greater Nashville: Large local United Way affiliate serving the Nashville/Middle Tennessee region. Comparable as a direct service-delivery United Way affiliate in Tennessee, delivering many of the same programs (financial stability, youth opportunity, ALICE) at the community level that UWTN coordinates statewide.
• 211 of Tennessee / Tennessee 211 Partnership: Operator of Tennessee's 211 community helpline, the same service United Ways of Tennessee promotes and connects constituents to. Directly comparable to UWTN's TN 211 program as the infrastructure layer for community-resource referrals across Tennessee.

Emerging players

• Tennessee Justice Center: Tennessee-focused legal and policy advocacy nonprofit fighting poverty and pursuing health care access for low-income families. Comparable to UWTN in combining direct benefits-navigation services with policy advocacy on behalf of financially insecure Tennessee households.
• Tennessee Commission on Children and Youth: Tennessee state agency advocating for child welfare, juvenile justice, and youth opportunity. Comparable to UWTN in operating Tennessee-focused programs on youth opportunity and financial stability and in publishing data/research on child well-being and ALICE-aligned hardship measures.

Regional players

• Second Harvest Food Bank of East Tennessee: Tennessee food bank providing food assistance and benefits navigation across East Tennessee. Comparable to UWTN in serving financially insecure households in the same geography through community-based distribution and benefit-screening partnerships.
• Volunteer Tennessee (Commission): State agency coordinating volunteerism and national service programs in Tennessee. Comparable to UWTN in operating statewide community-engagement infrastructure in Tennessee and partnering with local United Way chapters on civic and volunteer initiatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/UnitedWaysTN
• Facebookfacebook.com/UnitedWaysTN
• LinkedInlinkedin.com/company/united-way-of-putnam
• Instagraminstagram.com/unitedwaystn

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Ways of Tennessee