Revolving Doors

What Revolving Doors does

Revolving Doors is a registered charity in England and Wales (Charity No. 1030846, Company No. 2845452), founded in 1993 and headquartered at 90 London Road, London. It operates as a policy, advocacy, and lived experience consultancy focused on breaking the cycle of repeat, low-level crime linked to unmet health and social needs such as mental ill health, addiction, homelessness, and domestic abuse. Its work spans five action areas: policing and diversion, courts and sentencing, probation, multiple disadvantage, and the National Expert Citizens Group (NECG). Core deliverables include CPD-accredited training for magistrates, probation officers, and Integrated Offender Management teams; bespoke consultancy, co-production support, and evaluations for public sector and voluntary organisations; an extensive publications library of research reports and policy submissions; and a portfolio of podcast series. Revenue comes from a mix of grant funding (National Lottery Community Fund, Ministry of Housing, Communities and Local Government, Camurus, Changing Futures programme), donations, commissioned training, and consultancy, with no publicly disclosed pricing.

The organisation is small, with approximately 15 staff led by CEO Pavan Dhaliwal and chaired by Sarah Payne CBE, supported by a Board of Trustees. It maintains partnerships with the Ministry of Justice, Home Office, NHS Health & Justice, Police Foundation, Greater Manchester Combined Authority, St Mungo's, and others. Strategic positioning rests on three decades of pioneering work, including launching the first national lived experience forum (2008), pioneering the Link Worker model (2014), and helping establish liaison and diversion services (2015). A new five-year strategy (2025-2030), titled 'Breaking the cycle of crisis and crime', sets the current strategic agenda, with 2025 partnerships with Newton (data research) and Camurus (Reimagining Recovery) alongside an Income Generation Consultant hire signalling organisational scaling.

Name

Revolving Doors

Legal name

Revolving Doors

Website

https://revolving-doors.org.uk

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Revolving Doors is a UK charity that works to break the cycle of repeat, low-level crime linked to unmet health and social needs through policy advocacy, lived experience leadership, CPD-accredited training, and research across criminal justice and health systems in England and Wales.

Ownership category

akta.pro rank

Product category

Justice Reform Advocacy and Criminal Justice Services

NAICS

Individual and Family Services (6241), Social Advocacy Organizations (8133), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Justice reform advocacy
• Criminal justice policy
• Lived experience consultancy
• CPD accredited training
• Multiple disadvantage research

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Charitable donations: Individual donations received through their website donation portal, with options to leave gifts in wills and fund their work.
2. Grant funding: Core funding from National Lottery Community Fund and Ministry of Housing, Communities and Local Government for NECG programme. Project-specific funding such as £91.8 million Changing Futures programme, and Camurus funding for Reimagining Recovery project.
3. Training and consultancy services: CPD-accredited training workshops delivered to Integrated Offender Management teams, probation officers, and magistrates. Customized in-house training sessions, workshops, and information sessions for service providers. Lived experience consultancy and co-production support services for organizations.
4. Partnership funding: Collaborative funding arrangements with public sector partners including government departments, NHS, and Police for joint initiatives and programmes.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Revolving Doors is a registered charity that delivers justice reform advocacy, CPD-accredited training, lived experience consultancy, policy research and co-production support for public sector bodies and voluntary organisations in England and Wales. Its portfolio includes the National Expert Citizens Group (NECG), Lived Experience Forums, the Changemakers Academy, the Police Knowledge Exchange Network, the New Generation Policing campaign, and the Reimagining Recovery project, all aimed at breaking the cycle of repeat low-level offending driven by unmet health and social needs.

Product overview

Revolving Doors is a registered charity (No. 1030846) operating as a policy and advocacy organisation focused on breaking the cycle of crisis and crime in England's criminal justice system. Rather than a unified software product, Revolving Doors offers a portfolio of service offerings and programmes: core programmes include the National Expert Citizens Group (NECG) which harnesses lived experience to influence policy across government and statutory bodies; Lived Experience Forums providing platforms for individuals with lived experience to drive reform; and the Changemakers Academy for skills development. Service offerings encompass CPD-accredited training workshops for criminal justice professionals, and consultancy services including bespoke training, co-production support, research, and evaluations. Content resources include an extensive publications library of research reports and toolkits, multiple podcast series (Rethink & Reset, New Generation Policing, Weaving the Web, The Knot), and the Police Knowledge Exchange Network co-convened with the Police Foundation. The organisation also runs special initiatives like Reimagining Recovery and New Generation Policing.

Differentiator

Problem solved

Functional benefit

Brands

• National Expert Citizens Group (NECG): A group run by Revolving Doors, made up of people from across England with lived experience of multiple disadvantage. The NECG is funded by the National Lottery Community Fund and the Ministry of Housing, Communities and Local Government.
• New Generation Policing
• Changemakers Academy

Products and services

• CPD-Accredited Training CPD-accredited workshops developed and delivered by facilitators with direct lived experience of the criminal justice system. Includes Integrated Offender Management training, Magistrates' Workshop, Probation Training, and Lived Experience Focus Day delivered to criminal justice and public service professionals.
• Lived Experience Consultancy Services Bespoke consultancy services for public and voluntary sector organisations, including lived experience consultancy, bespoke training, co-production support, bespoke research and evaluations for partners working with revolving door populations.
• National Expert Citizens Group (NECG) A representative group of people from across England with lived experience of multiple disadvantage (poverty, homelessness, criminal justice involvement, mental ill health, neurodiversity, discrimination, drugs/alcohol issues) that feeds lived experience insights into programmes and policies affecting people experiencing multiple disadvantage. Funded by the National Lottery Community Fund and the Ministry of Housing, Communities and Local Government.
• Lived Experience Forums Regular forums and groups providing platforms for individuals with lived experience to drive meaningful reform in the criminal justice system, including regional forums (South, North, Midlands), Women's Forum, Neurodiversity Forum, Lived Experience Team (LET) and the Greater Manchester Combined Authority project.
• Publications and Research Reports Library of research reports, toolkits, policy submissions and briefings covering policing, courts, sentencing, probation, multiple disadvantage and NECG-related topics. Includes flagship reports such as 'Preventing the Revolving Door' and 'The Hope Report'.
• Police Knowledge Exchange Network Network co-convened by Revolving Doors and the Police Foundation, open to all police forces in England and Wales. Online meetings held every two months to foster peer-to-peer learning and knowledge exchange among policing professionals on issues such as young adults and policing best practice.
• Changemakers Academy Internal training programme and opportunities pipeline that equips lived experience members with skills, confidence and recognition to amplify lived experience at the core of the organisation's work.
• Reimagining Recovery 15-month project funded by Camurus to work with people with lived experience of offending and addiction to design a blueprint for a new approach to drug treatment, support and recovery across the justice pathway.
• New Generation Policing Campaign involving New Generation Campaigners with lived experience of the criminal justice system who produce policy briefings, campaign publications and media content to influence policing reform.

Quantifiable outcome

• Over 12,000 people reached through projects 2020-2025
• +4 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• NewtonminorStrategic or Co-development Partner · 1 January 2025Research partner for 'Preventing the Revolving Door' report, providing cutting-edge data analysis combining lived experience insights with innovative public sector data analysis.
• Police FoundationcoreStrategic or Co-development Partner · 1 January 2020Co-conveners of the Knowledge Exchange Network, a peer-to-peer learning platform for police professionals across England and Wales. Partnership fosters innovation sharing for young adults and policing best practices.
• Changing Futures ProgrammecoreStrategic or Co-development Partner£91.8 million joint Government and National Lottery Community Fund initiative. Revolving Doors supports 15 Changing Futures areas through expertise in lived experience involvement and co-production.
• NHS Health & JusticecoreStrategic or Co-development PartnerLived Experience Teams (National and South-East) work with NHS Health & Justice team to influence how health services are designed within the criminal justice system.
• Commons LawminorStrategic or Co-development PartnerLegal aid firm specializing in holistic defence. Revolving Doors has partnered with Commons Law to advocate for holistic defence approaches in the justice system.
• Office for Health Improvement and DisparitiesminorStrategic or Co-development PartnerNECG partnership to bring lived experience voices to drug and alcohol treatment and recovery plans.
• Greater Manchester Combined AuthorityminorStrategic or Co-development PartnerWorking with GMCA to feed lived experience insight into the design and delivery of comprehensive rehabilitative services for people in prison and on probation in the region.
• VISIONminorStrategic or Co-development PartnerResearch partner for 'Doing co-analysis justice' project, presenting principles for successful lived experience involvement in research analysis.
• Ipsos UKminorStrategic or Co-development PartnerResearch partner for project led by Ipsos UK for the Department for Health on innovative drug and alcohol treatment options.
• St Mungo'sminorImplementation/ SI/ Consulting PartnerCharity providing services for homeless people. Revolving Doors conducted evaluations that shaped their service design and plans.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Centre for Justice Innovation: UK charity that develops, tests, and advocates for new ideas to reduce crime and improve justice outcomes. Comparable for its focus on justice reform, evidence-led advocacy, and close government and frontline practitioner engagement.
• Howard League for Penal Reform: UK penal reform charity focused on reducing imprisonment and improving conditions for those in the justice system. Directly comparable as a long-standing advocacy and research charity operating in the same policy space.
• User Voice: UK charity that brings the voice of people with lived experience into the criminal justice system. Closely comparable for its lived-experience-led advocacy model and focus on prison and probation reform.
• Clinks: UK membership charity supporting voluntary sector organisations working with people in contact with the criminal justice system. Directly comparable in mission and approach as a specialist justice-sector infrastructure charity serving England and Wales.
• Criminal Justice Alliance: Coalition of over 80 organisations working together for a fairer criminal justice system. Comparable as a justice reform advocacy and policy-influencing charity in England and Wales.
• Restorative Justice Council: UK charity providing standards and advocacy for restorative justice practice. Comparable for its specialist justice-sector rem​it, training, and accreditation functions.

Regional players

• Police Foundation: UK independent policing research charity that co-convenes the Knowledge Exchange Network with Revolving Doors. Comparable as an England-and-Wales focused policing reform and research partner.

Broad incumbents

• Nacro: Large UK charity providing housing, education, and justice services aimed at reducing crime. Comparable as a criminal justice charity tackling multiple disadvantage, with broader service portfolio than Revolving Doors.
• St Mungo's: UK charity providing services for people experiencing homelessness, including those with criminal justice involvement. Comparable for working with the same multiple-disadvantage cohort but with a broader service delivery remit.
• Mind: Major UK mental health charity that also advocates for people with mental health needs in the criminal justice system. Comparable overlap around co-occurring mental health and multiple disadvantage challenges.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/RevDoors
• YouTubeyoutube.com/c/RevolvingDoors
• LinkedInlinkedin.com/company/revolving-doors-agency
• Instagraminstagram.com/rev.doors
• Facebookfacebook.com/Revolving-Doors-100080475876678

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Revolving Doors