Service Connect

What Service Connect does

Service Connect is a privately-held Brazilian outsourced facility services provider headquartered in Osasco, in the São Paulo metropolitan area. Founded in 2018, the company delivers labor-based building operations and support services — specifically reception (recepção), doorman and access control (portaria), facilities management (gestão), concierge, cleaning (limpeza), maintenance (manutenção), and recruitment (recrutamento) for facility management personnel. The seven service lines are marketed as discrete offerings for residential and commercial properties rather than as a unified technology platform.

The business model is straightforward outsourced services: Service Connect supplies on-site personnel to property owners and managers, with revenue generated through service contracts for managed labor. The company operates with 51–100 employees and serves the Brazilian market. There is no disclosed software product, no mobile app, no API, no public pricing, no disclosed customer logos, and no publicly available management team, funding, or financial information. The corporate website is a minimal static template that provides service categorizations but no substantive content about scale, clients, or differentiation.

There is no evidence of proprietary technology, data assets, or AI/ML capabilities. The company appears to compete as a small, local, generalist facility services firm in a fragmented Brazilian market, with no disclosed competitive advantages beyond its local presence and broad service menu.

Name

Service Connect

Legal name

Service Connect

Website

https://serviceconnect.com.br

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Service Connect is a Brazilian outsourced facility services company headquartered in Osasco, providing reception, doorman/security, management, concierge, cleaning, recruitment, and maintenance services to residential and commercial properties in Brazil.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (5612), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Services-Help Supply Services (7363)

akta.pro primary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facility management services
• Building maintenance services
• Commercial cleaning services
• Reception staffing services
• Property management services

Headquarters

HQ city

Osasco

HQ country

Brazil

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Core offering

Service Connect is a Brazilian facility management and outsourcing company that provides on-site operational services for buildings and commercial properties. Its offering comprises seven service lines — reception (recepção), doorman/security (portaria), building management (gestão), concierge, cleaning (limpeza), recruitment (recrutamento), and maintenance (manutenção) — delivered as discrete outsourced engagements.

Product overview

Service Connect is a facilities management company offering a portfolio of discrete operational services for buildings and commercial properties. The company provides seven distinct service offerings: Reception (recepção), Doorman/Security (portaria), Management (gestão), Concierge, Cleaning (limpeza), Recruitment (recrutamento), and Maintenance (manutenção). These services are offered as individual service lines rather than as a unified software platform, covering the full spectrum of building operations and facilities support.

Differentiator

Problem solved

Functional benefit

Products and services

• Recepção (Reception Services)

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights4 records

Broad incumbents

• Sodexo: Global facility management and food services giant with significant Brazil operations. Directly comparable multi-line FM offering (reception, cleaning, maintenance, concierge), but far larger scale and broader geographic reach than Service Connect.
• ISS A/S: Global integrated facility services provider with Brazil presence. Offers the same bundle of cleaning, security, reception, and maintenance services as Service Connect, but as a multinational incumbent rather than a local specialist.
• Compass Group: Global contract services and food/facility support provider with Brazilian operations. Comparable business model of outsourced multi-line building services, though primarily known for food services and broader than pure FM.
• JLL (Jones Lang LaSalle) Brazil: Global commercial real estate services firm operating in Brazil, providing integrated facility and property management services that overlap with Service Connect's gestão and concierge offerings, but as part of a much broader CRE services portfolio.

Direct peers

• Axxon Clean: Brazilian facility services company specializing in cleaning and integrated building services for corporate and commercial clients — overlapping with Service Connect's limpeza and broader facility management lines.
• Grupo Quality: Brazilian facility services and outsourcing company offering reception, cleaning, security, and building maintenance — directly overlapping Service Connect's seven-line portfolio in the same São Paulo/Brazil market.
• Brait Facilities: Brazilian facility management and outsourcing company offering cleaning, reception, portaria, and maintenance services — a directly comparable mid-size local competitor in the same São Paulo region.
• Higiclear Group: Brazilian facility cleaning and outsourcing company serving commercial properties — competing directly with Service Connect's cleaning and maintenance lines in the same domestic market.
• OnServices Group: Brazilian outsourcing company providing facility support, cleaning, and reception services to commercial clients across Brazil — closely matching Service Connect's bundled service approach.
• Solidez Serviços: Brazilian facility support and outsourcing provider offering reception, cleaning, and portaria services to commercial and residential buildings — a comparable local multi-service FM competitor.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/service-connect-facilities

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Connect