Raiffeisen Tech Gmbh

What Raiffeisen Tech Gmbh does

Raiffeisen Tech GmbH is the dedicated internal IT services platform for Raiffeisen Bank International AG (RBI), a major Central and Eastern European banking group. Founded in 2016 and headquartered in Vienna at Mooslackengasse 12, the company operates four delivery centers across Austria, Poland (Warsaw, 200+ specialists), Romania (Bucharest), and Kosovo (Prishtina, 140+ specialists), employing more than 460 IT professionals in total. It delivers IT services exclusively to RBI Group entities—including Raiffeisen Bank International AG itself and network banks such as Tatra Banka, Raiffeisen Bank Kosovo, and Raiffeisen Bank Bosnia and Herzegovina—rather than competing in the open commercial IT services market.

The company builds and maintains an extensive portfolio of proprietary banking platforms and shared services. Core products include Copernicus (a CRM solution), R-Flex (FX solution), myRaiffeisen (digital banking platform for institutional and corporate customers), Small Tickets Landing (a creditworthiness decision engine integrating with local systems across CEE banks), T24 Hub (central competence unit for core banking projects), NMADB (Treasury master agreement database used by headquarters and 14 Group Banks), ESG Data Hub (comprising GAIA, ESG Datahub, and Data Quality for EU ESG compliance), eCase (Appian-based investigation case management with AI features), Apex (Databricks-based data ingestion framework), Cortex (business process automation platform), and oCRM (cloud-based CRM). The underlying technology stack spans low-code platforms (Appian, Archer, Microsoft Power Platform), data engineering tools (Databricks, PySpark, Apache Airflow, IBM Datastage), cloud infrastructure (AWS, Azure, Kubernetes, OpenShift), and cybersecurity operations including penetration testing, SIEM, and Zscaler support. Methodology covers Agile, Scrum, DDD, EDA, and TDD.

The business model is structured as a wholly-owned internal technology subsidiary, generating revenue through intercompany service agreements with RBI Group entities rather than external commercial contracts. Pricing is not publicly disclosed, consistent with the captive intercompany structure. The model is best characterized as managed services delivery, with competency centers in Poland, Romania, and Kosovo executing projects under Austrian headquarters coordination. With 120+ ongoing projects, a 46 NPS score, and support for RBI operations across 25+ countries, Raiffeisen Tech functions as the IT backbone of the Raiffeisen banking franchise rather than a standalone commercial technology vendor.

Name

Raiffeisen Tech Gmbh

Legal name

Raiffeisen Tech GmbH

Website

https://raiffeisen-tech.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Raiffeisen Tech GmbH is the dedicated IT services platform of Raiffeisen Bank International AG, providing internal banking technology, application development, and digital transformation services to RBI Group entities across Central and Eastern Europe from delivery centers in Austria, Poland, Romania, and Kosovo.

Ownership category

akta.pro rank

Product category

Banking IT Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Technology, Software & IT Services (FSABACAJ)

Keywords

• Banking IT services
• Core banking development
• Financial software solutions
• Cloud migration services
• Cybersecurity operations

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Internal IT Services for RBI Group: Raiffeisen Tech provides IT services exclusively to the Raiffeisen Bank International Group and its network banks. As an internal technology platform, revenue is generated through internal service agreements with group entities rather than external commercial contracts.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Raiffeisen Tech provides IT services for the Raiffeisen Bank International (RBI) Group, creating and developing banking applications and technological solutions across technology, UX, and business in four locations (Austria, Poland, Romania, Kosovo). The company delivers IT delivery, IT consulting, and specialized IT services including core development, low-code solutions, data products, cloud migration, AI development, penetration testing, and operations/maintenance services such as SIEM and Zscaler support for the RBI Group.

Product overview

Raiffeisen Tech provides IT services for RBI Group through a platform spanning four locations (Austria, Poland, Romania, Kosovo) with over 460 employees. The offering consists of banking software products co-created across locations including Copernicus (CRM), R-Flex (FX solution), myRaiffeisen (customer banking platform), Small Tickets Landing (creditworthiness engine), T24 Hub (core banking), NMADB (agreement management), ESG Data Hub (with GAIA and Data Quality), eCase (investigation management on Appian), Apex (data ingestion on Databricks), Cortex (process automation), and oCRM (cloud CRM). Services include IT Delivery, AI Development & Integration, Data Products Delivery, Cloud Migration, Business Process Optimization, UX/UI Audit, Low-Code Solutions (Archer, Appian, Power Platform), and Penetration Testing.

Differentiator

Problem solved

Functional benefit

Products and services

• Copernicus

Quantifiable outcome

• 46 NPS score indicating trusted partnership across RBI Group
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature10 records

Partnerships

One partnership is on record.

• SagesminorStrategic or Co-development PartnerSages is a technology training and consulting partner that cooperates with Raiffeisen Tech Poland for organizing the Raiffeisen Tech Meet Up series. Sages provides expertise in creating a space for exchanging experiences and inspiration in IT and banking technology.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global IT services and consulting firm with a large financial services practice serving many of the same banking clients Raiffeisen Tech supports. Comparable as an external alternative RBI could turn to instead of its captive.
• Capgemini: Global IT services firm with deep banking and financial services capabilities across Europe. Comparable as a competing vendor for IT delivery, cloud migration, and data engineering mandates.
• Cognizant: Large IT services provider with significant financial services and banking technology offerings. Comparable as a potential external vendor competitor for RBI Group IT mandates.

Emerging players

• nCino: Cloud banking software vendor serving retail, business and commercial banking with CRM and onboarding solutions. Comparable as a competing technology platform in adjacent banking-IT categories Raiffeisen Tech addresses (CRM, onboarding).
• Temenos: Banking software vendor providing core banking platforms (including T24, which Raiffeisen Tech supports via T24 Hub). Comparable on the core banking technology stack that Raiffeisen Tech helps implement and maintain.

Direct peers

• ING Tech (ING Bank): Internal technology organization of ING Bank providing IT and engineering services to the ING banking franchise globally. Comparable as a captive banking-IT organization with multi-country delivery centers.
• Deutsche Bank DB Systel: Wholly-owned IT subsidiary of Deutsche Bank delivering technology services across the bank's global operations. Comparable as a large captive IT services entity serving a major banking parent.
• Commerzbank's captive IT organization: In-house IT functions of Commerzbank providing technology services to the bank's German and international operations. Comparable as a captive banking IT services model.
• UniCredit Services: UniCredit Group's shared services and IT arm supporting retail and corporate banking operations across CEE and Western Europe. Closely comparable as an intra-group IT and operations platform for a pan-European banking group.
• Erste Group IT: Internal IT platform of Erste Group Bank, providing technology and digital services to one of the largest banking networks in CEE. Closely comparable as a captive IT arm serving a multi-country Austrian/Cee banking group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@RaiffeisenTechPoland/podcasts
• LinkedInlinkedin.com/company/raiffeisen-tech-kosovo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raiffeisen Tech Gmbh