Hong Kong Young Women's Christian Association

What Hong Kong Young Women's Christian Association does

Hong Kong Young Women's Christian Association (HKYWCA), founded in 1920 and operating as a company limited by guarantee, is one of Hong Kong's largest social welfare non-profits, delivering services through more than 100 service units across all major districts from its headquarters at No.1 Macdonnell Road, Central. The organization serves an exceptionally broad beneficiary base spanning women and girls, children and families, youth, seniors and the elderly, people with disabilities, and career seekers, organized into service divisions including Early Childhood Education, Secondary Education, Rehabilitation, Youth and Community Services, Children and Family Services, Aged Care and Community Health, Career Development and Continuing Education, and the newly created Primary and Community Health Service Department. Key branded assets include Y Care (rehabilitation), Y Fitness, Y Health and Wellness Centre, Sydney Leong Holiday Lodge on Lantau, the Y Garden View Lounge social enterprise restaurant, the Y Silver Link elderly-care e-commerce platform, and the Y SENse special educational needs service centre.

HKYWCA's underlying technology footprint centers on the e-PASS OPRS platform (HKJC e-Platform to Achieve Smart Service for On-site Pre-school Rehabilitation Services), jointly developed in 2024 with three social service organizations to deliver smart scheduling, case management, and real-time information sharing across multidisciplinary teams; the platform has since been adopted by eight additional service organizations and won the 2024 Hong Kong ICT Awards Smart People Grand Award and Smart People (Smart Transformation - Solution for Charitable Sector) Gold Award. The broader technology stack is otherwise conventional: a course enrollment portal at ecourse.ywca.org.hk, an online donation channel, and operational websites for each service unit.

Revenue is generated through three primary streams: government-commissioned services (the Social Welfare Department commissions pre-primary institution social work, rehabilitation services, and various community support programs under Hong Kong's Lump Sum Grant regime), donations and fundraising (individual and corporate giving supporting self-funded programs), and service fees (childcare, elderly care, career development courses, Sydney Leong Holiday Lodge accommodation, Y Silver Link retail, and Y Fitness membership). The Hong Kong Jockey Club serves as the dominant philanthropic partner, co-funding more than a dozen named flagship facilities and the e-PASS OPRS platform, while day-to-day go-to-market is community-led via the physical service unit network, direct membership enrollment, and a developing digital channel footprint.

Name

Hong Kong Young Women's Christian Association

Legal name

Hong Kong Young Women's Christian Association (a company limited by guarantee)

Website

https://ywca.org.hk

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hong Kong Young Women's Christian Association is a 105-year-old non-profit operating 100+ service units delivering social welfare, education, rehabilitation, aged care, and community health services to women, children, youth, seniors, and people with disabilities across Hong Kong, funded by government commissioning, Jockey Club philanthropy, donations, and service fees.

Ownership category

akta.pro rank

Headquarters

HQ city

Hong Kong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Commissioned Services: Social Welfare Department commissioned services including pre-primary institution social work, rehabilitation services, and various community support programs.
2. Donations and Fundraising: Individual and corporate donations supporting social service development and self-funded programs.
3. Service Fees: Fees from various service units including childcare, elderly care, career development courses, and holiday lodge accommodations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

HKYWCA is a Christian faith-based non-profit social welfare organization operating over 100 service units across Hong Kong, delivering early childhood education, secondary education, elderly care, rehabilitation, youth and community services, career development, children and family services, aged care and community health, and a holiday lodge. It also operates ancillary offerings including an e-commerce platform for elderly care products (Y Silver Link), a social enterprise restaurant (Y Garden View Lounge), and a smart rehabilitation services platform (e-PASS OPRS).

Product overview

HKYWCA is a multi-service social welfare organization operating a diverse portfolio of over 100 service units across Hong Kong. The organization provides services through distinct divisions including Early Childhood Education (kindergartens and infant schools), Secondary Education, Rehabilitation Services, Youth and Community Services, Career Development and Continuing Education, Children and Family Services, and Aged Care and Community Health. Key branded services include Y Silver Link 安居通 (elderly e-commerce platform), Y Care 青健坊 (rehabilitation center), Y Fitness 躍動力 (fitness center), Y Health and Wellness Centre 女青適健中心, 梁紹榮度假村 (holiday lodge), Y Garden View Lounge 園景軒餐廳 (social enterprise restaurant), and Y SENse 特殊教育需要服務中心 (SEN service center). The organization also operates Primary and Community Health Services, community pharmacies, and various integrated social service centers across multiple districts.

Differentiator

Problem solved

Functional benefit

Brands

• Sydney Leong Holiday Lodge (梁紹榮度假村): Holiday lodge facility on Lantau Island offering adventure activities, accommodation, and team building programs
• Y Garden View Lounge (園景軒餐廳)
• Y Care (青健坊)
• Y Silver Link (安居通)

Products and services

• Early Childhood Education Services Kindergarten and nursery/infant-toddler school services operated by HKYWCA's Early Childhood Education Division, including Hung Yan Kindergarten, Chui Yee Kindergarten, Chiu Oi Wa Nursery School, Choi Wan Nursery School, San Wang Nursery School, Long Hang Nursery School, On Ting Nursery School, Siu Bong Nursery School, Tsing Yi Nursery School, Tsuen Wan Nursery School, and Tai Hon Fan Nursery School. Targets families seeking early childhood education for children from infancy through primary age.
• Secondary Education - YWCA Hio Tjug Veng Secondary School
• Y Care (青健坊) Rehabilitation and Elderly Day Care
• Y Silver Link (安居通) E-commerce Platform E-commerce platform specializing in elderly care products including medical supplies, mobility aids, daily living aids, bathroom safety, bedroom products, and healthcare food.
• Y Fitness (躍動力)
• Y Health and Wellness Centre (女青適健中心)
• Sydney Leong Holiday Lodge (梁紹榮度假村) Youth camp and holiday lodge offering adventure activities, outdoor exploration camps, camping, dining, and accommodation services located in Lantau Island. Has served 410,965 people since 1968.
• Y Garden View Lounge (園景睇餐廳) Western-style social enterprise restaurant operated by HKYWCA, providing breakfast, lunch, afternoon tea, catering, and private event services. Hires elderly retired persons.
• PHARM+ YWCA Community Pharmacy (藥健同心女青社區藥房)
• Y SENse Special Education Needs Service Centre
• Y Joy Early Childhood School Social Work Service (女青昕兒駐校服務)
• Clinical Psychological Services (臨床心理服務)
• Y UP Infant and Toddler School (喜越嬰幼園)
• CLLE 女青活學中心 - Career Development and Continuing Education
• e-PASS OPRS Platform Smart platform for on-site pre-school rehabilitation services featuring smart scheduling, case management, and information sharing across multidisciplinary teams. Used by eight additional service organizations after launch.

Quantifiable outcome

• e-PASS OPRS platform used by eight additional service organizations after launch
• +1 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and flagship.

• Social Welfare DepartmentcoreStrategic or Co-development PartnerGovernment body that commissions HKYWCA to provide social work services for pre-primary institutions across multiple districts including Tai Po, Tsing Yi, and Tseung Kwan O.
• Three Social Service Organizations (e-PASS OPRS Consortium)flagshipStrategic or Co-development PartnerJoint development of e-PASS OPRS platform for smart scheduling, case management and information sharing across multidisciplinary teams in pre-school rehabilitation services. Platform honored with Hong Kong ICT Awards.

Scale indicators4 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Chinese YMCA of Hong Kong: Christian-affiliated Hong Kong counterpart of the global YMCA, offering youth, family, community, and continuing education services. Highly comparable in faith-based positioning and community service orientation.
• Hong Kong Sheng Kung Hui Welfare Council: Anglican Church-affiliated welfare arm operating elderly, family, youth, and rehabilitation services across Hong Kong. Directly comparable in faith-based identity, scale, and SWD commissioning structure.
• Baptist Oi Kwan Social Service: Faith-based (Baptist) Hong Kong NGO providing elderly, youth, family, and community health services. Comparable in Christian-affiliated positioning and integrated service delivery model.
• Heung Hoi Ching Kok Lin Ka Ching: Long-standing Hong Kong charitable organization focused on elderly care, community support, and youth services. Comparable in elderly centre operations and government-funded service model.
• Caritas Hong Kong: Faith-based (Catholic) NGO providing community, elderly, youth, family, and rehabilitation services across Hong Kong with similar scale and government funding profile. Direct competitor for SWD commissioning slots and corporate donations.
• St. James Settlement: Hong Kong NGO providing integrated elderly, family, youth, and community services with comparable service units and government commissioning relationships. Direct peer in elderly day care and integrated social service centre operations.
• Po Leung Kuk: One of Hong Kong's largest and oldest charitable organizations, operating a comparable portfolio of kindergartens, elderly care, youth, and family services across the territory. Directly competes for the same SWD commissioning and HKJC grants.
• Tung Wah Group of Hospitals: The largest charitable organization in Hong Kong, operating hospitals, elderly homes, schools, and community services. Overlaps substantially with HKYWCA's service categories and is a primary competitor for limited SWD and HKJC funding.
• The Salvation Army Hong Kong and Macau Command: Faith-based international NGO delivering elderly, youth, family, and rehabilitation services in Hong Kong. Comparable in faith-based identity, service breadth, and government commissioning.

Emerging players

• Hong Kong Federation of Youth Groups: Large Hong Kong youth-focused NGO with narrower service concentration but overlapping youth, career development, and community programmes. Competes for the same government commissioning in youth services segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC--b6L2cmIcH6XB70poNUpA
• Facebookzh-hk.facebook.com/hongkongywca
• LinkedInlinkedin.com/company/hkywca

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hong Kong Young Women's Christian Association