Reflex-18 Limited

What Reflex-18 Limited does

Reflex-18 Limited operates an independent physiotherapy and musculoskeletal (MSK) clinic group headquartered in Colchester, United Kingdom, founded in 2018. The company delivers evidence-based physiotherapy, rehabilitation, sports injury treatment, podiatry, sports therapy, sports massage, gait analysis, custom orthotics, shockwave therapy, specialist hand physiotherapy, injection therapy, anti-gravity treadmill rehabilitation, VALD performance testing, Pilates classes, and musculoskeletal diagnostic ultrasound imaging across two clinic sites in Stanway and North Colchester. Its core customers are self-pay and insured individuals — athletes, weekend warriors, and general public patients — as well as sports clubs; major UK insurers (AXA PPP, Bupa, Cigna, WPA, Vitality) are accepted and Colchester Rugby Club is a named official partner.

The business is built on a multidisciplinary team of HCPC-registered, CSP-member physiotherapists, sports therapists, podiatrists, an orthotist, an injection therapist/sonographer, and an orthopaedic consultant. Its technical differentiation rests on access to high-end clinical hardware typically found in elite sports settings: the RS Footscan pressure plate (also used by Nike for elite athletes), VALD ForceDecks and Dynamo, an R-Force anti-gravity treadmill, EMS SwissDolorclast shockwave, and musculoskeletal ultrasound, with gait data transmitted to Phits in Belgium for 3D-printed custom orthotics. The clinic operates a 'measure–intervene–re-measure' clinical model, supplemented by online booking via Cliniko and content marketing via a branded blog.

Reflex-18 generates revenue through pay-per-visit professional services across its clinical offerings, hardware sales of custom orthotics and OSSUR braces, and a small recurring-revenue element from tiered monthly anti-gravity treadmill subscriptions. There are no disclosed funding rounds, no parent company, no public listing, and no publicly disclosed revenue; the company appears to be an independently owned regional operator.

Name

Reflex-18 Limited

Legal name

Reflex 18

Website

https://reflex18.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Reflex-18 Limited is an independently owned, two-site physiotherapy and musculoskeletal clinic in Colchester, UK, delivering evidence-based physiotherapy, sports injury rehabilitation, diagnostics, and performance services to insured and self-pay patients across Essex.

Ownership category

akta.pro rank

Product category

Physiotherapy and Sports Injury Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Podiatrists (621391), Sports and Recreation Instruction (61162)

SIC

Services-Misc Health & Allied Services, Nec (8090), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI)

akta.pro secondary industries

Pain Management (Spine & Musculoskeletal) (HLAKALAM), Orthotics & Bracing (AFO/KAFO, Spinal, Soft Goods Supports) (HLAHAMAC), Sports Massage (HSADAHAC)

Keywords

• Physiotherapy services
• Sports injury rehabilitation
• Musculoskeletal healthcare
• Orthotic and gait analysis
• Clinical performance testing

Headquarters

HQ city

Colchester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Physiotherapy Services: Core revenue from physiotherapy appointments including initial assessments, follow-ups, and specialist treatments such as shockwave therapy, hand therapy, and sports therapy.
2. Diagnostic Services: Revenue from gait analysis, performance testing (VALD), and diagnostic ultrasound imaging appointments.
3. Custom Orthotics and Medical Devices: Sale of custom 3D printed orthotic insoles and OSSUR braces/supports. Gait analysis assessment leads to orthotic prescription.
4. Anti-Gravity Treadmill Sessions: Individual sessions and monthly unlimited-use packages for anti-gravity treadmill access (Bronze, Silver, Gold tiers).
5. Group Classes: Revenue from Pilates, yoga, mindful movement, and Re-Move mobility classes.
6. Sports Massage: Sports massage therapy sessions in various durations (30, 45, 60 minutes) and lead therapist options.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Reflex-18 Limited operates a multi-disciplinary physiotherapy and sports injury clinic delivering assessment, treatment, rehabilitation and performance testing services. Its service mix covers chartered physiotherapy, sports therapy and sports massage, podiatry, osteopathy, specialist hand therapy, injection therapy and orthopaedic consultant consultations. The clinic also sells custom 3D-printed foot orthotics and Ossur braces/supports, and offers subscription-style monthly anti-gravity treadmill packages.

Product overview

Reflex-18 is a physiotherapy and sports injury clinic operating as a single unified service offering rather than a platform-plus-modules architecture. The clinic provides an integrated range of healthcare services under one roof, centered on expert physiotherapy (the core offering) supplemented by complementary services including podiatry, sports therapy, sports massage, gait analysis with 3D-printed custom orthotics, shockwave therapy, specialist hand physiotherapy, injection therapy, OSSUR bracing, anti-gravity treadmill rehabilitation, VALD performance testing, Pilates classes, and diagnostic ultrasound imaging. Services are delivered by a multidisciplinary team including physiotherapists, podiatrists, sports therapists, massage therapists, an orthotist, injection therapist, and orthopaedic consultant. The clinic uses advanced technology including RS Footscan for gait analysis, VALD ForceDecks and Dynamo for performance testing, anti-gravity treadmill (R-Force), shockwave therapy equipment, and diagnostic ultrasound. All services operate from two clinic locations in Stanway and North Colchester.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy in Colchester Chartered physiotherapist assessment and treatment for back, neck, joint and musculoskeletal pain, including personalised exercise and rehabilitation plans. Offered as lead physiotherapist appointments and standard physiotherapy appointments at the Stanway clinic.
• Podiatry Assessment and treatment of foot and lower-limb conditions by a podiatrist, including nail and skin care and biomechanical foot issues. Provided alongside the clinic's gait analysis and orthotics service.
• Sports Therapy Sports-specific assessment, treatment and rehabilitation delivered by sports therapists for injuries sustained during training or competition. Aimed at amateur and competitive athletes and active adults in the Colchester area.
• Sports Massage Targeted soft-tissue and sports massage therapy delivered by sports massage therapists, available in 30, 45 and 60 minute session lengths. Positioned for athletes, gym users and individuals with muscular tension.
• Gait Analysis and Custom Orthotics RS Footscan-based gait assessment combined with 3D-printed custom foot orthotics produced on site. Includes post-scan follow-up at six and twelve weeks to refine orthotic prescription.
• Shockwave Therapy Radial shockwave therapy delivered with EMS SwissDolorclast equipment for chronic tendon and soft-tissue conditions such as Achilles, plantar fascia, tennis elbow and rotator cuff issues. Available as a single session or as a block of three.
• Specialist Hand Physiotherapy Specialist assessment, splinting, treatment and rehabilitation for hand, wrist and upper-limb conditions such as carpal tunnel, trigger finger, fractures, tendon repairs and arthritis. Delivered by a specialist hand physiotherapist.
• Injection Therapy Joint and soft-tissue injections, including steroid injections for arthritis and musculoskeletal conditions, delivered on site by qualified clinicians with diagnostic ultrasound guidance where appropriate.
• Ossur Braces and Supports Retail sale of Ossur-manufactured braces and supports for joint, ligament and post-injury stabilisation, fitted and stocked at the clinic.
• Anti-Gravity Treadmill Reduced-gravity training and rehabilitation sessions on the R-Force anti-gravity treadmill, used for post-operative rehab, lower-limb loading restrictions and return-to-running. Available as single sessions or as monthly subscription-style packages.
• VALD Performance Testing Objective strength, balance and performance assessments using VALD ForceDecks force plates and VALD Dynamo dynamometers, used for return-to-sport testing and performance benchmarking.
• Pilates Classes Group mat-based Pilates classes delivered by physiotherapist-trained instructors, used for core strengthening, rehabilitation and general fitness at the clinic's studio.
• Ultrasound Imaging Diagnostic musculoskeletal ultrasound scans used to assess soft-tissue injuries and to guide injection therapy, delivered by clinicians with postgraduate musculoskeletal ultrasound qualifications.

Quantifiable outcome

• Multidisciplinary team approach results in coordinated care - example of Achilles pain client resolved within 3 days with combined physio and podiatry intervention
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Seven partnerships are on record, tiered core.

• Colchester Rugby ClubcoreStrategic or Co-development PartnerOfficial physiotherapy and injury management partner for Colchester Rugby Club. Provides tailored support from grassroots to first team across the whole season including pre-season testing, in-clinic injury assessments, training cover, and full game day pitchside care. Uses VALD ForceDecks for strength and movement testing.
• AXA PPP HealthcarecoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted at Reflex-18 for patient treatments
• BupacoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted at Reflex-18 for patient treatments
• Cigna HealthcarecoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted at Reflex-18 for patient treatments
• WPA (Western Provident Association)coreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted at Reflex-18 for patient treatments
• Vitality HealthcoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted at Reflex-18 for patient treatments
• East Coast Physio (Neil Liffen)coreImplementation/ SI/ Consulting PartnerNeil Liffen from East Coast Physio provides musculoskeletal ultrasound imaging service at Reflex-18, bringing specialist expertise in diagnostic ultrasound and sports injury assessment

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Six Physio: Premium London physiotherapy and sports injury clinic offering physiotherapy, sports massage, Pilates and performance services; comparable in service mix and pricing tier.
• Pure Sports Medicine: London-based premium sports injury and physiotherapy clinic with multidisciplinary team of physios, podiatrists and orthotists using advanced technology; matches Reflex-18's positioning in elite sports rehab and diagnostic services.
• PhysioMed (UK): Private UK physiotherapy chain with multiple clinic locations offering MSK physiotherapy, sports injury treatment and rehabilitation; comparable in service model and insurer-led GTM.
• White Hart Clinic: Independent physiotherapy and sports injury clinic with multidisciplinary team offering physiotherapy, sports therapy, podiatry and rehabilitation; comparable in clinic-based model and integrated service offering.
• Total Physio (Total Health Clinics): UK private physiotherapy group with multiple clinics offering physiotherapy, sports therapy, podiatry and rehabilitation services; comparable in multidisciplinary model and insurance partnerships.
• Bodies Under Construction (formerly Performance Physio): Independent physiotherapy and sports injury clinic with multidisciplinary team offering MSK physiotherapy, gait analysis and orthotics services; comparable in clinic-based physio, sports therapy and orthotic model.

Broad incumbents

• Circle Health Group Physiotherapy: Large private hospital network offering physiotherapy and rehabilitation services across the UK; comparable in physiotherapy delivery but operates within broader hospital and surgical portfolio.
• Nuffield Health Physiotherapy: Large UK healthcare provider with physiotherapy services across a national network of hospitals and clinics; comparable in physiotherapy delivery and insurer coverage, but part of broader health and fitness portfolio.
• Ascenti Physical Health: UK's largest private physiotherapy network with nationwide clinic footprint and insurer partnerships; comparable in core physiotherapy offering and direct-to-consumer + insurance go-to-market, but operates at much larger scale.

Emerging players

• East Coast Physio (Neil Liffen): Specialist physiotherapy provider with expertise in musculoskeletal ultrasound and injection therapy that partners with Reflex-18; comparable in diagnostic ultrasound and injection offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Reflex18Physio
• Facebookfacebook.com/reflex18physio
• LinkedInlinkedin.com/company/reflex-18-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reflex-18 Limited