RSI - Restaurant Services Inc.

What RSI - Restaurant Services Inc. does

Restaurant Services Inc. (RSI), founded in 1975 and headquartered in Arlington, Texas, is a privately held, vertically integrated custom fabricator of commercial kitchen, bar, refrigeration, beverage dispensing, and cart/kiosk equipment for the US hospitality industry. The company operates a single-roof model that takes projects from 3D CAD/SolidWorks design through in-house stainless steel fabrication, assembly, procurement, in-house environmental testing, delivery, and nationwide installation. Its proprietary product lines include TenderPOUR™, a self-contained refrigerated mobile cocktail-on-tap system deployed at large entertainment venues (debuted at Super Bowl 50 and now in MGM Resorts and AEG properties), and LASER® (Liquid And Solid Egg Refrigerator), a precision food-temperature control system that has been standardized across every IHOP location in the United States.

RSI sells primarily through direct enterprise field-sales relationships and dedicated project managers assigned to national chain accounts such as IHOP, Uncle Julio's, Salata, and T-Mobile Arena (MGM/AEG), supplemented by presence at major industry events such as the NRA Centennial Show and a content-driven website with case studies. Pricing is quote-based and project-driven, with no standardized or publicly disclosed price list; revenue is generated through hardware sales on custom contracts, with a secondary contract-manufacturing stream serving other fabrication firms. The company is led by CEO Steve Turknett and President Doug Walker (CPA, 30+ years of financial leadership), with a long-tenured management team including a Director of Manufacturing with 20+ years tenure and senior project managers with 30+ years of design experience, reflecting a family-like, stable operating culture. The company sources products entirely from the USA and was recognized by Microsoft in 2016 for advanced technology adoption in a manufacturing environment.

Name

RSI - Restaurant Services Inc.

Legal name

Restaurant Services Inc.

Website

https://rsidrivesroi.com

Company type

Private

Founded year

1975

Operating status

Operating

Short description

RSI (Restaurant Services Inc.), founded in 1975 in Arlington, Texas, is a vertically integrated US fabricator of custom commercial kitchens, bars, beverage dispensing systems, and refrigeration equipment, serving enterprise hospitality brands including IHOP, MGM Resorts, AEG, and national restaurant chains through direct project-based sales.

Ownership category

akta.pro rank

Product category

Commercial Kitchen and Bar Equipment Manufacturing

NAICS

Food Product Machinery Manufacturing (333241)

SIC

Special Industry Machinery (No Metalworking Machinery) (3550)

akta.pro primary industry

Catering Equipment, Rentals & Setup (Non-decor) (HSACAGAL)

akta.pro secondary industry

Bar & Beverage Service Supplies Wholesale (AFAIALAG)

Keywords

• Commercial kitchen fabrication
• Custom beverage dispensing
• Stainless steel manufacturing
• Food refrigeration systems
• Contract manufacturing services

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Commercial Kitchen & Bar Fabrication: Design, fabricate, and install complete custom commercial kitchens for hospitality brands. Process includes 3D CAD & SolidWorks drawings, complete custom fabrication, and nationwide equipment installations. Revenue generated through project-based contracts for custom equipment.
2. Contract Manufacturing: Provides custom fabrication capabilities to other fabrication firms that require specialized skillsets or facilities. Acts as a one-stop-shop from 3D renderings through in-house fabrication, delivering finished built-to-spec projects on time and within budget.
3. Product Research & Development: Develops innovative proprietary solutions to critical industry problems. Includes creating custom food safety equipment and beverage dispensing technology, with the ability to customize proprietary solutions (TenderPOUR, LASER) to meet unique customer needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Restaurant Services Inc. (RSI) is a vertically-integrated custom fabricator that designs, engineers, fabricates, and installs commercial kitchens, bars, refrigeration systems, beverage dispensing equipment, and carts/kiosks for hospitality brands. Its portfolio spans proprietary products (TenderPOUR™ cocktail-on-tap systems and LASER® precision refrigeration), full custom kitchen and bar fabrication, contract manufacturing for other fabrication firms, and product research and development including in-house environmental testing.

Product overview

RSI operates as a vertically-integrated custom commercial kitchen and bar equipment fabricator, offering a portfolio of proprietary products and services. Core offerings include the TenderPOUR™ System (cocktail and beverage dispensing technology for large venues), the LASER® System (precision refrigeration for food temperature control), Custom Kitchen & Bar Fabrication, Contract Manufacturing services, and Product Research & Development. The company also provides Carts & Kiosks as add-on products. All offerings are designed and fabricated in-house using 3D CAD/SolidWorks with comprehensive environmental testing capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• TenderPOUR™ System The first fully self-contained refrigerated mobile cocktails-on-tap system, supporting mobile and remote cocktail-on-tap configurations along with cold-pressed HPP juice, nitro coffee and tea, wine on tap, and carbonated water with natural flavoring; designed for large venues such as sports arenas, stadiums, casino resorts, and concert halls needing craft cocktails at scale.
• LASER® System (Liquid And Solid Egg Refrigerator) Precision temperature regulation system designed to keep food (including eggs, meat, fish, and poultry) at consistent, safe temperatures even in high-heat commercial kitchen environments; originally engineered for IHOP and now deployed chain-wide across IHOP locations.
• Custom Kitchen & Bar Fabrication Vertically-integrated custom design, engineering, and fabrication of commercial kitchens and bars for hospitality brands, leveraging 3D CAD and SolidWorks drawings, full in-house fabrication, assembly, quality control, buyout procurement, delivery, and nationwide equipment installation.
• Contract Manufacturing Custom fabrication partnership services for other fabrication firms that require specialized skillsets or facilities, delivered as a one-stop-shop from 3D renderings through in-house machining, welding, finishing, and make-ready assembly, with non-compete and NDA options available.
• Product Research & Development
• Carts & Kiosks Custom beverage and food carts, support and merchandise carts, and indoor/outdoor hospitality kiosks, fully designed in 3D CAD and fabricated in-house using RSI's custom manufacturing capabilities.

Quantifiable outcome

• 1,800 craft margaritas and Moscow mules served in 4 hours on just 4 taps at Super Bowl 50
• +2 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• MicrosoftminorGTM or Marketing Partner · 1 January 2016RSI was selected by Microsoft in 2016 as one of only 2-3 advanced users of Microsoft's cutting-edge technology to spotlight at their annual Global Exchange conference to over 55,000 attendees. The recognition was for RSI's progressive use of Microsoft technology in a manufacturing environment. RSI continues to partner with Microsoft to increase efficiency and better support customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Welbilt (Middleby brands): Former standalone major commercial kitchen equipment manufacturer (now part of Middleby), serving restaurants, hotels, and institutional customers globally. Comparable to RSI's commercial kitchen and beverage equipment portfolios but at significantly larger scale.
• Ali Group: Privately held Italian-owned leader in commercial kitchen and food service equipment, with a portfolio of brands across refrigeration, cooking, and beverage. Comparable to RSI in serving hospitality brands but operates at vastly greater scale and across multiple geographies.
• Middleby Corporation: Large public manufacturer of commercial kitchen equipment, residential appliances, and food processing equipment. Overlaps with RSI's commercial kitchen fabrication business but serves a much broader portfolio and far larger customer base; sets the competitive benchmark for enterprise foodservice equipment.

Direct peers

• Cres Cor: Manufacturer of commercial ovens, holding cabinets, and mobile food service equipment. Overlaps with RSI's carts, kiosks, and custom kitchen equipment lines serving hospitality and institutional customers.
• True Manufacturing: U.S. manufacturer of commercial refrigeration products including reach-ins, prep tables, and bar equipment. Directly competes with RSI's custom refrigeration offering and shares the same Made-in-USA, foodservice-focused customer base.
• Perlick Corporation: Manufacturer of commercial refrigeration, bar equipment, and beverage dispensing systems (including draft beer and cocktail systems). Directly comparable to RSI's TenderPOUR™ and bar equipment fabrication capabilities.
• Duke Manufacturing: Custom and standard commercial kitchen equipment manufacturer serving restaurants, convenience stores, and food service. Closely aligns with RSI's core kitchen fabrication business and customer profile.
• Hoshizaki America: Manufacturer of commercial refrigeration, ice machines, and beverage dispensers used in restaurants, hotels, and stadiums. Directly comparable to RSI's LASER® and TenderPOUR™ product lines in the beverage and refrigeration categories.
• Piper Products: Custom manufacturer of commercial kitchen equipment, food transport, and serving systems. Comparable to RSI in offering custom stainless steel fabrication and serving national chain customers.
• Atlas Metal: U.S. manufacturer of custom and standard stainless steel commercial kitchen equipment, including serving lines, buffets, and refrigeration. Direct comparable to RSI's custom stainless fabrication business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RSI - Restaurant Services Inc.