Segem

What Segem does

Segem (legal name: Sigortacılık Eğitim Merkezi, "Insurance Education Center") is the officially designated national training and examination coordination body for the Turkish insurance sector, established under Insurance Law No. 5684 and operating under the regulatory authority of SEDDK (Insurance and Private Pension Regulation and Supervision Authority). Founded in 2007-2008, the organization is headquartered within TOBB Plaza in Istanbul's Levent business district, reflecting its institutional affiliation with the Union of Chambers and Commodity Exchanges of Turkey (TOBB). Segem's mission is to coordinate all mandatory training and certification needs for licensed insurance professionals in Turkey, including insurance agents, brokers, actuaries, insurance experts, bank technical personnel, arbitrators, and personnel of participation-based (Islamic-compliant) insurance and individual pension companies.

Segem's core product is a portfolio of online training programs and electronic examinations delivered through its Aday Yönetim Sistemi (Candidate Management System) at aday.segem.org.tr. The platform supports online registration, e-learning module delivery, e-examination, certificate download, and exam-result access, and is integrated with Turkey's e-Devlet (e-Government) gateway for identity authentication. The portfolio spans multi-level actuarial exams (Levels 1, 2, 3), broker technical personnel qualification exams, expertise courses, MASAK (anti-money laundering/AML) training for brokers, agents, and bank technical personnel, government-supported agricultural insurance training (jointly with TARSIM), government-supported commercial receivables insurance training, participation-based insurance certification, wrong-insurance-practices training, and dispute/appeal arbitrator training. Content is delivered in coordination with regulators (SEDDK), industry bodies (TSB, TOBB), and training foundations (TSEV).

The business model is a fee-for-certification model with mixed payer structures. Candidates pay exam and training fees directly for most programs (e.g., the Broker Technical Personnel Qualification Exam was set at 638 TL for first-time candidates and 382 TL for repeats per archived 2024 announcements), while selected programs (notably MASAK training for insurance agents) are sponsored by Türkiye Sigorta Birliği (TSB), with martyr and veteran relatives exempted from fees. Institutional programs targeting bank technical personnel flow through employer headquarters rather than individual applications. Segem is structured as a private nonprofit organization with no disclosed funding rounds, no external investors, and a headcount of 11-50 employees. Revenue, expenses, and ownership are not publicly disclosed.

Name

Segem

Legal name

Sigortacılık Eğitim Merkezi

Website

https://segem.org.tr

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Segem (Sigortacılık Eğitim Merkezi) is Turkey's officially designated national training and certification body for the insurance sector, delivering mandatory e-learning, e-examinations, and renewal training to licensed agents, brokers, actuaries, experts, and bank technical personnel under Insurance Law No. 5684.

Ownership category

akta.pro rank

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Training and Exam Fee Revenue: SEGEM charges candidates examination and training fees for most certification programs. For certain programs (e.g., MASAK training for insurance agents), the service fee is covered by the Insurance Association of Turkey (Türkiye Sigorta Birliği). Martyr/veteran relatives are exempted from exam fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Segem (Sigortacılık Eğitim Merkezi — Insurance Education Center) delivers mandatory professional training programs and electronic certification examinations for the Turkish insurance sector under the authority of Law No. 5684. Its offerings span actuarial exams (Level 1 and Level 2), insurance agent technical personnel training and renewal, insurance broker qualification exams and renewal, insurance expertise courses, MASAK anti-money laundering compliance training, government-supported commercial receivables insurance certification, participation-based (Islamic-compliant) insurance and individual pension certification, TARSIM agricultural insurance training, and insurance arbitration specialist training.

Product overview

SEGEM (Sigortacılık Eğitim Merkezi - Insurance Training Center) is the official training and examination coordination body for the Turkish insurance sector, operating under Law No. 5684. The organization offers a portfolio of online training programs and e-examination services for various insurance sector professionals including actuaries, insurance agents, brokers, bank technical personnel, arbitrators, and experts. The platform operates through its Aday Yönetim Sistemi (Candidate Management System) portal and coordinates with regulatory bodies including SEDDK (Insurance and Private Pension Regulation and Supervision Agency), TSB (Insurance Association of Turkey), and TARSIM (Agricultural Insurance Pool). Key programs include MASAK anti-money laundering training, actuarial exams, technical personnel renewal training, participation-based insurance certification, government-supported commercial receivable insurance training, and TARSIM agricultural insurance training.

Differentiator

Problem solved

Functional benefit

Products and services

• E-Actuarial Exams (E-Aktüerlik Sınavları) Online actuarial examination system administered by Segem for individual actuarial candidates seeking SEDDK-mandated actuarial certification in Turkey, covering Level 1 and Level 2 exams across accounting, financial reporting, insurance mathematics, risk analysis, actuarial modeling, and financial theory.
• Actuary Renewal Training (Aktüer Yenileme Eğitimi) Mandatory annual renewal training program for SEDDK-registered actuaries in Turkey under Article 15 of the Actuaries Regulation, required to maintain professional actuarial qualifications on a yearly cycle.
• Broker MASAK Training (Broker MASAK Eğitimi) Annual anti-money laundering and counter-terrorism financing prevention training and examination program required by law for insurance brokers operating in Turkey under the Insurance and Reinsurance Brokers Regulation.
• Bank Technical Personnel MASAK Training (Banka Teknik Personeline Yönelik MASAK Eğitimi) Annual anti-money laundering training and certification program for bank technical personnel in Turkey who are authorized to engage in insurance distribution through banks; applications are administered through the bank employer's general directorate rather than individual candidates.
• Insurance Agents MASAK Training (Sigorta Acentelerine Yönelik MASAK Eğitimi) Annual anti-money laundering training and certification program for insurance agents in Turkey, sponsored by the Insurance Association of Turkey (TSB) so candidates pay no fee; applications are coordinated through TSB member insurance companies.
• Government-Supported Commercial Receivables Insurance Training (Devlet Destekli Ticari Alacak Sigortası Eğitimi) Training and certification examination for technical personnel in Turkey authorized to sell government-supported commercial receivable insurance products, required under Turkish official gazette regulations.
• Commercial Receivables Insurance Renewal Training (Destekli Ticari Alacak Sigortası Yenileme Eğitimi) Annual renewal training program for previously certified technical personnel in government-supported commercial receivables insurance to reflect significant regulatory changes in the system.
• Broker Technical Personnel Renewal Training (Broker Teknik Personel Yenileme Eğitimi) Renewal training program for insurance broker technical personnel in Turkey holding valid certificates under Article 19 of the Insurance and Reinsurance Brokers Regulation; delivered as training-only without an exam.
• Insurance Agency Technical Personnel Renewal Training (Teknik Personel Yenileme Eğitimi) Mandatory renewal training for insurance agency technical personnel in Turkey, required every five years under Article 20 of the Insurance Agencies Regulation to maintain professional qualification.
• Wrong Insurance Practices Training (Yanlış Sigorta Uygulamaları Eğitimi) E-learning training program for all employees of Turkish insurance companies, including board members, on identifying, reporting, and combating wrong insurance practices as required by official regulation.
• Dispute and Appeal Arbitrators Renewal Training (Uyuşmazlık ve İtiraz Hakemleri Yenileme Eğitimleri) Recurring renewal training program for dispute and appeal arbitrators serving in the Turkish insurance sector, coordinated with the Insurance Arbitration Commission.
• Dispute and Appeal Arbitrators Information Training (Uyuşmazlık ve İtiraz Hakemleri Bilgilendirme Eğitimleri) Recurring information training program for dispute and appeal arbitrators in the Turkish insurance sector, coordinated with the Insurance Arbitration Commission.
• Participation-Based Insurance and Individual Pension Certificate Program (Katılım Esaslı Sigortacılık ve Bireysel Emeklilik Sertifika Programı) Training and certification examination program for personnel working in participation-based (Islamic-compliant) insurance and individual pension activities in Turkey, required every three years under official regulation.
• Government-Supported Agricultural Insurance Agency Training (Devlet Destekli Tarım Sigortaları Acente Eğitimi) E-learning and e-examination program for insurance agency personnel covering TARSIM (Agricultural Insurance Pool) products including crop, greenhouse, livestock, aquaculture, and beekeeping insurance, offered jointly by TARSIM and Segem.
• Insurance Arbitration Commission Expertise Training (Sigorta Tahkim Komisyonu Bilirkişilik Eğitimi) Expert training for specialists of the Turkish Insurance Arbitration Commission, mandated under Article 15/A of the Insurance Arbitration Commission Expertise Regulation.
• Broker Technical Personnel Competency Exam (Broker Teknik Personel Yeterlilik Sınavı) Mandatory competency examination for broker technical personnel in Turkey covering insurance product promotion, risk assessment, and insurance proposal preparation under the Insurance and Reinsurance Brokers Regulation.
• Insurance Expertise Course and Exam (Eksperlik Kursu ve Sınavı) Insurance expertise training course and examination covering multiple branches including basic insurance, engineering, fire, natural disasters, motor vehicles, marine, aviation, credit, and finance for licensed insurance experts in Turkey.

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• SEDDK (Sigortacılık ve Özel Emeklilik Düzenleme ve Denetleme Kurumu)coreStrategic or Co-development PartnerSEDDK is the Insurance and Private Pension Regulation and Supervision Authority — Turkey's primary insurance sector regulator. SEGEM operates under the authority of SEDDK regulations and delivers mandated training and certification programs for insurance sector professionals. SEGEM's actuarial exam program is directly administered in coordination with SEDDK.
• TOBB (Türkiye Odalar ve Borsalar Birliği)coreStrategic or Co-development PartnerSEGEM is housed within TOBB Plaza in Istanbul, reflecting its institutional affiliation with the Union of Chambers and Commodity Exchanges of Turkey. Insurance agents registered with TOBB's chamber system are among SEGEM's primary constituencies.
• Türkiye Sigorta Birliği (TSB)majorGTM or Marketing PartnerThe Insurance Association of Turkey coordinates the MASAK (anti-money laundering) training service fee for insurance agents, with SEGEM delivering the training and examination. TSB's logo is displayed on SEGEM's website alongside other industry institutions.
• TARSİM (Tarım Sigortaları ve Doğal Afetler)majorStrategic or Co-development PartnerTARSİM coordinates with SEGEM to deliver the State-Supported Agricultural Insurance Agent Training program. Both organizations jointly publish training schedules and materials for agricultural insurance products.
• Hazine ve Maliye Bakanlığı (Ministry of Treasury and Finance)coreStrategic or Co-development PartnerTurkey's Ministry of Treasury and Finance oversees the overall regulatory framework for the insurance sector. SEGEM's logo is displayed alongside the Ministry's logo on the website.
• DASK (Doğal Afet Sigortaları Kurumu)minorOthersDASK (Natural Disaster Insurance Institution) — its logo is displayed on SEGEM's website footer alongside other industry institutions.
• SBM (Sigorta Bilgi ve Gözetim Merkezi)minorOthersInsurance Information and Monitoring Center — its logo appears on SEGEM's website footer alongside other industry institutions.
• TSEV (Türk Sigorta Enstitüsü Vakfı)majorStrategic or Co-development PartnerTSEV, founded in 1970 by TSB and Milli-Re, is the insurance sector's primary training and research center. TSEV organizes actuarial training programs in coordination with SEGEM's exam schedule, with programs available at www.tsev.org.tr.
• Sigorta Tahkim Komisyonu (Insurance Arbitration Commission)minorOthersSEGEM organizes Arbitration and Objection Arbitrator Information and Renewal Training in coordination with the Insurance Arbitration Commission, as required under the Insurance Arbitration Commission Expert Regulation Article 15/A.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• ANIA (Associazione Nazionale fra le Imprese Assicuratrici): ANIA is the Italian insurance association, coordinating industry training and professional development for Italian insurance professionals. It is comparable to SEGEM as a national insurance industry body with training coordination responsibilities, though primarily serving as an industry association rather than a dedicated certification body.
• Indian Institute of Banking and Finance (IIBF): IIBF is the premier institute for banking and finance certification in India, offering mandatory certificates for banking professionals including those in insurance distribution. Its model of combining mandatory certification with industry association governance is conceptually similar to SEGEM's structure under TSB and SEDDK.
• Bahrain Institute of Banking and Finance (BIBF): BIBF is a leading regional institute offering professional training and certification for banking, finance, and insurance in the Middle East. It is comparable to SEGEM as a designated national training body for insurance and financial services professionals, though serving a broader regional market.
• Insurance Institute of India: The Insurance Institute of India is the national insurance examination and training body for India's insurance sector, conducting licentiate, associate, and fellowship exams. It is conceptually analogous to SEGEM — a national certification body for insurance professionals — though serving a vastly larger market.

Broad incumbents

• LIMRA: LIMRA is a worldwide research and professional development organization for the insurance and financial services industry, offering executive education, training, and benchmarking. It serves a similar function in industry competency building as SEGEM, though at a global scale and broader scope.
• LOMA (LL Global): LOMA is a US-based insurance industry association providing professional education, designations (FLMI, AINS), and research to life insurance and financial services companies. Its B2B professional certification model is conceptually similar to SEGEM's employer-coordinated training programs.
• The Institutes (USA): The Institutes (formerly AICPCU and IIA) is the leading US provider of risk and insurance professional education, offering CPCU, ARM, and other designations. It is comparable to SEGEM in providing standardized industry-recognized insurance certifications, though at a global commercial scale.
• Chartered Institute for Securities & Investment (CISI): CISI is a UK-based professional body providing financial services certifications including for insurance distribution. It is comparable to SEGEM in administering standardized professional qualifications for financial services professionals, though at a global commercial scale.
• The Chartered Insurance Institute (CII): The CII is the UK's leading professional body for insurance and financial services, administering globally recognized certifications. It is broadly comparable to SEGEM as a national insurance professional certification body, though with a much broader international membership and portfolio.

Others

• TSEV (Türk Sigorta Enstitüsü Vakfı): TSEV is the Turkish insurance sector's primary training and research foundation, founded in 1970 by TSB and Milli-Re. It partners with SEGEM on actuarial training programs, making it a complementary rather than directly competing organization, but operating in the same insurance education space in Turkey.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Xx.com/segemorgtr
• Facebookfacebook.com/segemorgtr
• LinkedInlinkedin.com/company/segemorgtr
• Instagraminstagram.com/segemorgtr

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Segem