What Sala Kommun does

Sala Kommun is a Swedish municipal government entity serving approximately 23,000 residents in Västmanland County, Sweden (organizational number 212000-2098). It operates as a non-profit public sector body under Swedish municipal law, governed by a 45-member elected municipal council (Kommunfullmäktige) with the current 2022-2026 mandate period led by a coalition of Social Democrats, Center Party, Left Party, and Green Party holding 23 of 45 mandates. The municipality delivers mandated public services across seven service domains: children and education (preschool through adult education), building/housing/environment (permits, water/sewage, waste, broadband), municipal governance, business and employment, care and assistance (elder care, disability support, social services), traffic and travel (färdtjänst, parking, snow removal), and culture/recreation. The organization employs 1,001-5,000 staff and operates through nine committees including the municipal board (Kommunstyrelsen), education committee, social and labor market committee, and elder care committee.

The municipality operates a digital services platform anchored by the sala.se self-service portal and SalaAppen mobile application, with BankID serving as the sole e-legitimation method for citizen authentication. The platform includes Mina Sidor (personal citizen dashboard), Felanmälan (fault reporting), Synpunkt (citizen feedback), E-förslag (electronic proposals), and live webcasting of council meetings. AI-based automatic transcription generates subtitles for municipal council webcasts, and ReadSpeaker provides text-to-speech accessibility. Internal operations are supported by the Personalingång employee portal integrating HR (Adato), scheduling (Stella), salary administration (E-companion/Portalen), and recruitment (ReachMee) systems. The municipality is GDPR compliant and partially WCAG-compliant (with documented gaps in live broadcast subtitling and PDF accessibility).

Sala Kommun funds operations through four primary revenue streams: mandatory municipal income taxes, state government grants and allocations, service and user fees (färdtjänst, VA water/sewage, waste, building permits, childcare), and property taxes. The go-to-market model is direct-to-citizen delivery through physical service points (Kommunhuset at Stora torget 1, the Care and Social Services Office, the City Library), the digital self-service portal, a phone contact center (0224-74 70 00), and the SalaAppen mobile application. Distribution is augmented through regional partnerships: Region Västmanland handles färdtjänst administration, VafabMiljö handles waste collection, and wholly-owned subsidiary Sala-Heby Energi AB (SHE) provides district heating, electricity grid, and street lighting. The municipality serves four primary resident segments — families with children, elderly and disabled residents, local businesses and property owners, and residents requiring social support — with no individual customer churn risk due to the captive geographic tax base.

Name

Sala Kommun

Legal name

Sala kommun

Website

https://sala.se

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sala Kommun is a Swedish municipal government entity serving approximately 23,000 residents in Västmanland County, providing mandated public services across education, social care, infrastructure, environmental management, and recreation through physical offices and a BankID-authenticated digital services platform.

Ownership category

akta.pro rank

Product category

Public Administration

NAICS

Public Administration (92), Administration of Air and Water Resource and Solid Waste Management Programs (92411), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-Educational Services (8200), Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Local Education Authorities & Municipal Education Offices (EDADABAD)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Water Resources, WASH & Integrated Water Management (BPADALAH)

Keywords

• Public administration services
• Municipal education services
• Social care services
• Local infrastructure management
• Citizen self-service portal

Headquarters

HQ city

Sala

HQ country

Sweden

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Tax Revenue: Primary funding source through municipal income taxes paid by residents and businesses within Sala municipality.
2. Government Grants and Allocations: State government grants and allocations for various public services including education, healthcare, and infrastructure.
3. Service Fees and User Charges: Fees for various municipal services including färdtjänst (transport service), VA (water and sewage), waste collection, building permits, and childcare.
4. Property Taxes: Municipal property taxes collected from real estate owners.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Sala Kommun is a Swedish municipal government entity that delivers statutory public services to residents and businesses within the Sala municipality. Its core offerings span education (preschool, K-12), social care (elder care, disability support), physical planning and building permits, environmental management, public transport coordination, cultural and recreational activities, and business development support. These services are delivered through physical offices, phone support, an online self-service portal, and a mobile application.

Product overview

Sala Kommun operates a unified municipal digital services platform serving approximately 23,000 residents. The core offering is a citizen-facing self-service portal providing integrated access to administrative services across seven service domains: Children and Education, Housing and Environment, Municipality and Politics, Business and Work, Care and Assistance, Traffic and Travel, and Experiences and Activities. The platform includes specialized modules for fault reporting (Felanmälan), citizen feedback (Synpunkt), electronic proposals (E-förslag), and live municipal council webcasting. An internal employee portal (Personalingång) provides staff access to HR and business systems. The municipality also offers a mobile application (SalaAppen) for on-the-go access. The platform uses BankID for citizen authentication and provides accessibility tools including text-to-speech (ReadSpeaker) and AI-powered automatic captioning for council broadcasts.

Differentiator

Problem solved

Functional benefit

Products and services

• Barn och utbildning (Children and Education) Municipal education services including preschool, compulsory schooling, and upper secondary education, delivered to children and families residing in Sala municipality.
• Bygga, bo och miljö (Building, Housing and Environment) Municipal services covering building permits, physical planning, housing matters, waste management, and environmental regulation for residents, property owners, and developers in the municipality.
• Omsorg och hjälp (Care and Assistance) Social services including elder care, disability support, individual and family care, and assistance under Swedish socialtjänstlagen (Social Services Act), delivered to residents in need of support.
• Trafik och resor (Traffic and Travel) Municipal services related to public transport, road maintenance, parking, and travel infrastructure for residents and visitors.
• Uppleva och göra (Experiences and Activities) Cultural and recreational services including libraries, cultural events, sports facilities, leisure activities, and tourism offerings for residents and visitors.
• Näringsliv och arbete (Business and Work) Municipal services for local businesses and entrepreneurs, including business permits, business advice, and employment-related support functions.
• Kommun och politik (Municipality and Politics) Democratic governance services including council meetings, public records, political decisions, transparency reporting, and citizen participation for residents and the general public.
• Sala Kommun e-tjänster (Self-Service Portal) Web-based self-service portal where residents and businesses can apply for permits, submit reports, and transact with the municipality, secured via BankID authentication.
• SalaAppen (Mobile Application) Official mobile application of Sala Kommun, offering residents mobile access to municipal information and self-service functions.

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Region Västmanland (Kollektivtrafikmyndigheten)coreChannel Partner/ Reseller/ DistributorRegion Västmanland's Kollektivtrafikmyndighet in Västerås handles all färdtjänst (special transport service) applications and travel bookings for Sala municipality residents. Sala kommun is responsible for setting policies and fees while Region Västmanland handles administration and operations.
• VafabMiljöcoreChannel Partner/ Reseller/ DistributorVafabMiljö handles waste collection (sophämtning) and waste management (avfallsfrågor) for Sala municipality. They manage recycling, refuse collection, and environmental services.
• Sala-Heby Energi AB (SHE)coreTechnology or IntegrationSala-Heby Energi AB provides district heating (fjärrvärme), electricity grid, and street lighting services for Sala municipality. They handle fault reporting and emergency services for these utilities.
• Näringslivsrådet (Business Council)coreStrategic or Co-development PartnerThe Business Council (Näringslivsrådet) is an advisory body consisting of elected officials, municipal officials, and business representatives. Its mission is to develop local business, create good business climate, promote existing businesses, and increase attractiveness for new establishments.
• Soil Association CertificationminorOthersSala municipality's forest holdings are FSC-certified through Soil Association Certification (certification code SA-FM/COC 001064, license code FSC-C005824). The municipality applies FSC standards for sustainable forest management.
• Integritetsskyddsmyndigheten (IMY)coreOthersIMY (formerly Datainspektionen) is the Swedish supervisory authority for data protection and privacy. Sala municipality works with IMY for GDPR compliance and reports personal data incidents to IMY.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Heby kommun: Adjacent Västmanland/Uppsala-County municipality of similar population scale delivering the same Swedish municipal mandate. Closely comparable on demographics, tax-base composition, and digital-maturity stage.
• Norberg kommun: One of Sweden's smallest municipalities in Västmanland County, providing the same statutory services as Sala. Comparable as a small-municipality peer with similar per-capita cost pressures.
• Fagersta kommun: Västmanland-County municipality with similar population base and service-portfolio composition. Directly comparable as a peer of similar scale within the same county administrative context.
• Surahammars kommun: Small Västmanland-County municipality with similar population and service-mandate profile to Sala. Comparable on council size, committee structure, and rural/semi-urban service delivery model.
• Köping kommun: Neighboring Västmanland-County municipality of comparable size (~25,000 residents) delivering the same statutory portfolio of municipal services — education, elder care, social services, infrastructure, and planning. Directly comparable on governance structure, revenue mix, and service scope.
• Arboga kommun: Västmanland-County municipality of comparable size providing identical statutory municipal services. Directly comparable in service breadth, governance model, and small-municipality operating constraints.
• Kungsör kommun: Small Västmanland-County municipality delivering the same Swedish municipal mandate. Comparable on population scale, governance structure, and service-delivery model.
• Hallstahammars kommun: Västmanland-County municipality of comparable scale providing education, care, infrastructure, and planning services under the same Swedish Local Government Act. Direct peer on regulatory framework and funding model.
• Skinnskatteberg kommun: Small Västmanland-County municipality offering the full Swedish municipal service portfolio. Directly comparable as a peer of similar population size and rural operating context.

Broad incumbents

• Region Västmanland: Regional public-sector authority that administers healthcare, regional development, and transit (including Sala's paratransit/färdtjänst). Comparable as a broader public-sector entity overlapping with Sala on citizen-facing service delivery, though at a regional rather than municipal level.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebooksala.se/fb
• LinkedInlinkedin.com/company/sala-kommun
• Instagramsala.se/instagram

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sala Kommun