Salisbury Neighborhood Housing Services Inc.

What Salisbury Neighborhood Housing Services Inc. does

Salisbury Neighborhood Housing Services Inc. (SNHS) is a 501(c)(3) nonprofit incorporated in 1994 and headquartered at 560 Riverside Drive, Suite A102, Salisbury, Maryland. It serves residents of Wicomico, Worcester, and Somerset counties on Maryland's Eastern Shore, with a mission of cultivating sustainable neighborhoods through homeownership education, counseling, lending, and property development. SNHS operates as a HUD-approved housing counseling agency and a chartered member of the NeighborWorks America network since July 1995, which together provide access to federal, state, and philanthropic funding streams.

The organization delivers five service pillars: (1) homebuyer and post-purchase education through HUD-certified workshops; (2) housing counseling covering credit/budget, foreclosure prevention, and rental rights; (3) lending products including secondary downpayment/closing cost loans (up to $45,000 in Wicomico County, $15,000 in Worcester and Somerset), home repair loans (up to $25,000 at 4% interest), and CDBG closing cost grants (up to $20,000 with a 5-year forgivable lien); (4) State of Maryland DHCD rehabilitation programs (MHRP, S.T.A.R., LHRGLP) targeting households at 30–120% of Area Median Income; and (5) property development through a Purchase-Rehab-Resale program and a new construction partnership with the CTE program at Parkside High School. No proprietary technology platform underpins the operation; service delivery is human-led via HUD-certified counselors and direct loan processing through the Salisbury office and county satellite workshops.

The revenue model blends transaction fees (a $100 application fee plus 2% origination with a $600 minimum on home purchase loans, credit-report pass-throughs of $36.78/$73.56) with administered government and foundation grants (CDBG, state DHCD, NeighborWorks America). Most counseling services are free; lending is structured to be below-market (up to 2% below the first mortgage rate) with deferred-payment options for very low-income borrowers. GTM is community-led: outreach through local government referrals, realtor partnerships (Long and Foster, ERA Bill Martin, Coldwell Banker, Coastal Association of Realtors, Worthington Realty), quarterly workshops, and direct in-person pre-qualification appointments. The operation runs with a lean 1–10 person staff led by Executive Director Cheryl Meadows, supported by an Assistant Director, two housing counselors, a HECM counselor, and a staff accountant, and governed by a board chaired by Lauren White.

Name

Salisbury Neighborhood Housing Services Inc.

Legal name

Salisbury Neighborhood Housing Services, Inc.

Website

https://salisburynhs.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Salisbury Neighborhood Housing Services Inc. is a 501(c)(3) nonprofit and HUD-approved NeighborWorks chartered member providing homebuyer education, housing counseling, small-dollar lending, and property rehabilitation programs to residents of Wicomico, Worcester, and Somerset counties on Maryland's Eastern Shore.

Ownership category

akta.pro rank

Headquarters

HQ city

Salisbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Supply Chain

Revenue model

1. Loan Origination Fees: SNHS charges origination fees on loans processed through their programs. For home purchases, there is a $100 application fee and a 2% origination fee (minimum $600) at settlement. They offer secondary mortgages for amounts over 80% of purchase price to preclude PMI requirements.
2. Government and Foundation Grants: SNHS combines private, philanthropic and government resources to fund programs. They administer Community Development Block Grant (CDBG) programs, State of Maryland housing rehab programs (MHRP, S.T.A.R., LHRGLP), and closing cost assistance programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

SNHS is a nonprofit housing organization that provides HUD-certified homeownership counseling, homebuyer education workshops, foreclosure prevention counseling, and rental counseling. It originates secondary mortgage loans for down payment and closing cost assistance, packages State of Maryland housing rehabilitation programs (MHRP, S.T.A.R., LHRGLP), and administers CDBG-funded grants for home repairs and closing costs. It also acquires, rehabilitates, and resells vacant properties and partners with a school CTE program to construct new homes on organization-owned lots.

Product overview

Salisbury Neighborhood Housing Services (SNHS) offers a comprehensive suite of homeownership programs as a non-profit housing organization and NeighborWorks America charter member. The portfolio consists of five core service pillars: (1) Education services including Homebuyer Education Training and Post Purchase Workshops; (2) Counseling services including Credit and Budget Counseling, Foreclosure Counseling, and Rental Counseling; (3) Loan products including Downpayment/Closing Cost Loans and Home Repair Loans; (4) State of Maryland housing rehabilitation programs (MHRP, S.T.A.R., LHRGLP); and (5) Property Development including Purchase-Rehab-Resale and New Construction programs. Additional programs include CDBG-funded closing cost grants and the CDBG Rehab Program for home repairs. All services are coordinated through HUD-certified housing counselors and serve residents of Somerset, Wicomico, and Worcester counties in Maryland.

Differentiator

Problem solved

Functional benefit

Products and services

• Homebuyer Education Training HUD-certified housing counselor-led workshop covering pre-purchase and post-purchase topics, required for all SNHS customers prior to settlement. Offered quarterly in-person or online via ehomeamerica.org for $100. Designed for prospective first-time homebuyers in Maryland's Lower Eastern Shore.
• Credit and Budget Counseling Individual counseling and workshops to address credit and budgeting issues for prospective homebuyers not yet ready to purchase, including credit report pull services at $36.78/individual or $73.56/couple. Targeted at future first-time homebuyers who need credit readiness support.
• Foreclosure Counseling HUD-certified free foreclosure counseling service for homeowners in Somerset, Worcester, and Wicomico counties having trouble meeting mortgage obligations. Includes intervention with lenders and financial strategy development. Targeted at at-risk homeowners, including those impacted by the COVID-19 pandemic.
• Rental Counseling Housing counseling covering rights and responsibilities under fair housing laws and eviction expungement processes. Targeted at renters and prospective renters in the service area.
• Downpayment/Closing Cost Loans (Secondary Mortgage) Secondary mortgages for amounts over 80% of purchase price less down payment to preclude PMI. Maximum loan amount $45,000, maximum term 20 years. Interest rate may be 2% less than first mortgage rate. No income restriction within Salisbury city limits; 120% AMI limit for other Wicomico County areas. Targeted at first-time homebuyers.
• Closing Cost Loan - Worcester County Closing cost/down-payment assistance loan secured by property. Maximum loan amount $15,000, maximum term 10 years (5 years for loans $5,000 or less). Income restricted to 120% Area Median Income. Interest rate matches first mortgage rate. Targeted at Worcester County homebuyers.
• Closing Cost Loan - Somerset County Closing cost/down-payment assistance loan secured by property. Maximum loan amount $15,000, maximum term 10 years (5 years for loans $5,000 or less). Income restricted to 120% Area Median Income. Interest rate matches first mortgage rate. Targeted at Somerset County homebuyers.
• Closing Cost Loan - Wicomico County Closing cost/down-payment assistance loan secured by property. Maximum loan amount $45,000, maximum term 20 years (5 years for loans $5,000 or less). No income restriction within Salisbury city limits; 120% AMI limit for other areas. Interest rate may be 2% less than first mortgage rate. Targeted at Wicomico County homebuyers.
• CDBG Closing Cost Grants Community Development Block Grant assistance for home purchases within Salisbury or Wicomico County. Up to $20,000 in downpayment and closing cost assistance grants. Income restricted to 80% AMI. 5-year forgivable lien recorded against property. Targeted at low-income first-time homebuyers in Salisbury or Wicomico County.
• SNHS Home Repair Loans Home repair loans for homeowners within Salisbury city limits. Current interest rate 4%, maximum loan amount $25,000, term based on scope of work and affordability. Targeted at homeowners needing property repairs.
• MHRP - Maryland Home Rehabilitation Program State of Maryland (DHCD) rehab program packaged by SNHS for homeowners within Salisbury city limits. Household income must be below 80% AMI. Interest rate 0-7% set by State based on affordability. Deferred loans possible for very low-income homeowners (below 50% AMI).
• S.T.A.R. - Special Targeted Applicant Rehabilitation Program State of Maryland (DHCD) rehab program for extremely low income households within Salisbury city limits. Income restricted to below 30% AMI or up to 55% AMI in certain circumstances. Payment deferred for 20 years.
• LHRGLP - Lead Hazard Reduction Grant Loan Program State of Maryland (DHCD) rehab program for homeowners within most of Salisbury city limits depending on census tract. Grant or loan approval based on affordability and equity. Targeted at lead paint hazard reduction.
• Purchase-Rehab-Resale Program Program where vacant properties are purchased, renovated, and sold to new owner-occupants. Purchase may be income restricted depending on funding source. Targeted at neighborhood revitalization in target neighborhoods.
• New Construction Program Partnership with Wicomico County Career Technology Education (CTE) program at Parkside High School where students build houses combining skills in HVAC, carpentry, and electrical work. Houses are placed on SNHS-owned properties and sold to new owner-occupants. Completed houses located on Delaware Avenue and Rose Street in Salisbury.
• CDBG Rehab Program Community Development Block Grant program providing financial assistance to low and moderate income homeowners to address health, safety, and accessibility issues. Eligible repairs include roof replacement, electrical/plumbing upgrades, HVAC, lead paint abatement, accessibility improvements, and structural repairs. Targeted at low-to-moderate income homeowners in the service area.

Quantifiable outcome

• Many customers who were renting before buying through SNHS now have payments equal to or lower than what they were paying in rent

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, supporting and minor.

• NeighborWorks AmericacoreStrategic or Co-development Partner · 1 July 1995NeighborWorks America is the chartering organization of SNHS. This nationwide network comprises 235 independent, community-based nonprofit organizations serving more than 4,500 communities. NeighborWorks delivers grants, programmatic support, training and technical assistance to its network members. SNHS received their charter in July 1995.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartnerSNHS is a HUD approved housing counseling agency, enabling them to provide certified foreclosure counseling and homeownership education that meets federal standards. This designation is required for certain loan programs.
• Wicomico County Career Technology Education (CTE) Program at Parkside High SchoolcoreStrategic or Co-development PartnerSNHS partners with the CTE program to build new homes. Students learn various construction skills (HVAC, carpentry, electrical work) and combine these skills to complete houses placed on SNHS-owned properties and sold to new owner-occupants. Completed houses are located on Delaware Avenue and Rose Street in Salisbury.
• National Industry Standards for Homeownership Education and CounselingsupportingOthersSNHS has adopted and utilizes the industry standards for homeownership education and counseling as set by the national industry standards organization.
• Community Foundation of the Eastern ShoresupportingGTM or Marketing PartnerListed as a related organization - a nonprofit charitable organization and the largest non-governmental source of support for nonprofit organizations in Maryland lower shore counties of Somerset, Wicomico and Worcester.
• Habitat for Humanity of Wicomico CountysupportingGTM or Marketing PartnerListed as a related organization. Through volunteer labor and tax-deductible donations, Habitat builds and rehabilitates simple, decent homes with homeowner families.
• Maryland Capital EnterprisessupportingGTM or Marketing PartnerListed as a related organization. MCE empowers businesses to grow, create jobs and generate wealth on Maryland's Eastern Shore through access to resources for starting or growing businesses.
• Long and Foster of SalisburyminorChannel Partner/ Reseller/ DistributorRecommended realtor partner for customers shopping for homes. SNHS encourages early home shopping.
• ERA Bill Martin & AssociatesminorChannel Partner/ Reseller/ DistributorRecommended realtor partner for customers shopping for homes.
• Coldwell BankerminorChannel Partner/ Reseller/ DistributorRecommended realtor partner for customers shopping for homes.
• Coastal Association of RealtorsminorChannel Partner/ Reseller/ DistributorRecommended realtor trade association for finding home buying assistance.
• Wicomico CountysupportingOthersLocal government partner referenced in resources. Wicomico County collaborates on neighborhood revitalization and property development initiatives.
• City of SalisburysupportingOthersCity government partner for CDBG programs and target neighborhood development. Property must be within city limits for certain programs.

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Others

• NeighborWorks America: SNHS's chartering organization and parent network of 235 community-based nonprofit housing organizations. While not a direct competitor, NeighborWorks provides grant funding, training, and programmatic support that defines SNHS's operating model.

Broad incumbents

• Habitat for Humanity International: National nonprofit focused on affordable homeownership for low-income families through home construction and subsidized mortgages. Comparable mission and target population to SNHS but operates at much larger national scale with different construction-focused model.
• Local Initiatives Support Corporation (LISC): National community development financial institution supporting affordable housing, economic development, and community revitalization. LISC funds and partners with local nonprofits like SNHS across many U.S. communities.
• Enterprise Community Partners: National nonprofit that develops and operates affordable housing, provides financing, and invests in community development. Comparable affordable housing focus but operates as a much larger national platform with development and capital deployment capabilities.
• Housing Partnership Network: National affiliation of 100+ high-performing affordable housing and community development nonprofits. Directly comparable organizational model to SNHS but operates as a peer network rather than a single affiliate, sharing best practices and capacity-building resources.
• Community Action Partnership: National network of more than 1,000 Community Action Agencies (CAAs) addressing poverty through housing, energy assistance, and family services. Comparable community-based nonprofit model serving low-income populations, with many CAAs offering similar housing counseling.

Direct peers

• Rural Communities Assistance Corporation (RCAC): Nonprofit that serves rural communities across 13 western states and Pacific islands with affordable housing, community development lending, and training. Directly comparable mission and rural community focus, though operating in different geographic region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SalisburyNHS
• LinkedInlinkedin.com/company/salisburynhs
• Instagraminstagram.com/sby_nhs

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Salisbury Neighborhood Housing Services Inc.